Care One at Hamilton hires foreign employees who don't understand the english language well, nor do…read morethey speak it well. The Executive Director knows her employees can't understand english well, yet she still hires more foreigners anyway. She doesn't do her best to help families or her staff, take care of the loved ones placed in her care. She creates a hostile work environment for her employees and only cares about what she needs to do to keep her job. Not the best place to place your loved one if you care about them.

The event your facility held with Carli Lloyd was very enjoyable for my family and so well run. I…read morewas very impressed with how your facility handled the meet and greet. I haven't stopped speaking about the event, how personable and organized your staff was as well as warm and welcoming to everyone attending. If I know of anyone in need of your services I will definitely recommend CareOne at Hamilton. Thank you again for giving the community this opportunity.

Accela My family member was in there. It's a dirty…read moreplace.They don't take the patients to the bathroom or help brush their teeth. In the month he was there, we never got to speak to a doctor though it was requested several times. Physical therapy is a joke. None on the weekends & just maybe a half an hour a day the other 23.5 hours you're laying in bed Don't put your family here!!!!!

I was in Atrium for about 2 weeks in April of 2020 to learn how to walk and take care of myself…read moreagain. There are not enough nurses and some are very cranky. The aides do not always respond. I asked for diarrhea medicine, which had to be doctor approved. That took quite awhile. Then the nurse was too busy to go to the pharmacy to pick it up! It took about 14 hours for me to finally get it. They wake you around 6 to take your meds. The place is entirely TOO WARM!! I had a very hard time sleeping because of that. The food gets 2 stars out of 5. The RWJ HOSPITAL had better food. I was very bored. Because of Covid there's nothing to do but watch TV 24-7. I liked the physical therapist and therapy but I could have used MORE of it every day.

The owner Michele Carr is a pilar in our community and also personally hand selects each worker she…read moresends out to represent her company so that the Client receives the best care possible. This year for Thanksgiving she also made sure that all 250 of her Participants received a hot meal and even got to select from Turkey's,Ham's, and Chicken's , this was nothing new for her as she always puts your loved one's needs first and is even known to put her clients needs before her own! The staff in the office is always sure to be cheerful while going above and beyond to meet the needs of the people who matter most! After all their slogan is " You care, we care about your loved one!"

From the owner: We are a licenses and Insured Home Healthcare Agency that provide quality care alternatives to the…read moreaging. We offer a wide range of optimal care to you in the comfort of your own home. AAA Mainline Home Health Care is committed to providing excellent medical and non-medical service to clients in the Philadelphia region, becoming your agency of choice. Mission-Our objective is to restore, maintain and promote the health status of individuals, and to improve their quality of life by providing highly qualified staff to assistance with the daily living of your love ones. Our Services-Home health care includes a wide range of health care services provided in your home to maintain or restore your health. We promote independence, improve quality of life and avoid unnecessary hospitalization. We provide superior care, to people of every stage of life. Services included are, Personal Care, Live-In-Support, Meal Preparations, Medication reminder, Errands & Shopping, Light Housekeeping, Laundry

I have not had any experience at rehabs or nursing homes until my uncle had a few health issues. He…read morehad to stay here for 21 days, and I was able to visit on most of them. I was told that this is considered a short term facility and he would eventually go to a long term one. Over the course of his stay my rating ranged from 2-4 stars and until observing the operation of the new place he was in, I had nothing to compare it with. But let's start with the positives. The physical therapy dept was very good. On several visits I had a chance to see how well all of the therapists worked with the residents here. It kind of gives family members hope when they see their relatives trying to regain their strength and mobility. I also saw a wide range of nurses, nurses aides and other employees. In most cases they seemed caring and professional, some really stood out too. The reason for the low rating is not about the staff as described above, but one person in particular. And one issue that was so simple to correct I feel like an idiot for not thinking of it myself. There was an orderly( not sure if that's the correct term) who on the second or third day of his stay seemed to have some anger issues. He was combative with me when all I wanted was to see that my uncle was safe from falling out of his wheel chair. When he came back a second time because I wanted to leave, he basically threw my 90 lb 95 YO uncle into his bed. Upon seeing this I got a supervisor to intervene, I did not post a complaint but am still considering it. Perhaps more disturbing than this action, was what he told me before any of that happened. An hour earlier when he was removing the lunch tray, he looked me straight in the eyes and said, "you know he's not leaving here, right". Well, I've had other experiences with family members close to death, sometimes you know and sometimes you don't. But to hear this from an employee seems cruel and unhelpful. The other factor for the low score is that my uncle was prone to trying to get out of bed or out of his chair by himself. He fell several times while here, including on his last night! No one had the foresight to put a padded mat on the side of his bed. But guess what, the new facility did just that on day 1. Has it not been for that one interaction, this would have been a quick 3 star review. I'm not sure what other short term facilities in this area are like, but I'd probably try out other ones before returning here.

My wife was in there 3 times and all 3 times we had nothing but problems. She ended up going back…read moreto hosp all 3 times because of infections and medical problems, I asked the staff for 2 days in row to call 911 to transport her back to hosp. and they refused. On 3rd day after arguing with them they finally called an ambulance in witch it was so bad my wife was in a state of confusion and not knowing anyone witch was a side affect from antibiotics they give her for 8 days. They're under staffed and don't attend or give medication to patients on a timely basis, when you try talking to a nurse they walk away from you or just say they don't have time right now. terrible able

If y'all have a family member(s) at Arcadia Nursing & Rehab Center please go there and check on…read morethem. The food is horrible, they are just giving them enough to keep them alive (not to nourish their body)... The staff: nurses & CNAs do not care for the individuals they're suppose to be caring for. I will be contacting the state and making a formal report and I hope they shut this facility down. I feel bad for the people that don't have anyone to speak up for them; they treat their patients like shit, it's trash all over the floors. I had to come up there and tell the staff that my mom was bleeding from her incision and she's been bleeding for 3 days now and they just kept putting bandages over it instead of seeking medical advise. Thank God I got my mom out of there cause they would have killed her. I had to call 911 to get her transferred to the ER and she will not be returning to this he'll hole ever again.

Wonderful facility and compassionate staff sets this family run nursing facility apart from the…read morerest. They are very accommodating and individualize care to fit each patients needs. From rehab to long term care I recommend Arcadia to everyone in the Mercer County area.