Typical average storage facility; certainly not one of the more contemporary facilities…read more But once you rent at a good price and move everything in after 2-3 months they boost the price by 30%_40%. Feels like a bait and switch. Would recommend going elsewhere that operates with some integrity keeping the price and increases in line with quoted pricing.

Why am I paying $207/month for a storage space of 5' - 8'? Why is the price still going up yearly?…read moreAre you trying to get rid of the responsible customers by pricing them out of this facility? I've paid monthly for over 14yrs and this facility is near my home, which translates to convenient. I store some semi valuable work/personal items there, which was practical at first but has now become near unsustainable.Corporate greed is a terrible practice and threatens us loyal customers in a negative way. Please, I need help and a lower price with a ceiling would go a long way to establishing this goal for me and many others. The CubeSmart facility I use: is at 533 E Dunlap Phoenix, AZ 85020 My Phone: 602-943-0720

We were looking for a storage place on or near Cave Creek Road. We checked out several places. This…read moreone had the right size for the right price. We've had our storage unit for several months now. Recently, we needed to switch the type of unit we have. The transition was easy. It's run by a husband and wife team. We've dealt with both. They have been very helpful and courteous. Prices are comparable if not cheaper than other places in the area. If looking for a unit, worth checking out!

The worst storage facility in town! Staff is nasty , facility is dirty and they lie about prices!!read more

First of all and most importantly, they've got great customer service. It's managed by a very sweet…read morecouple who are interested in making sure you've got what you need and are happy with the experience. They live on-site which is super convenient if you ever have an issue you need help with. They've got plenty of units, including some that are climate controlled. They're staffed 9-6, with 24 hour gate access. The facility is between Greenway and Bell, near 12th St. I like it because it's close to main roads, but not on them. Highly recommend it if you need a safe, affordable storage option. Mike and Colleen will definitely help you out!

Started here after reading the great reviews -- rented two units, one climate controlled. Mid-move…read more(organizing everything from an eviction), the manager Colleen grabbed a rack I was moving and told me I couldn't have 'walls' or be on my phone in my own unit. Weeks later, got an email saying I stayed too long overnight and was threatened with losing 24-hour access -- despite the facility advertising 24/7/365 gate access in writing, on their site and in their own emails. Then came a rent increase notice from $102 to $215/month, more than double. My partner won't even go back during business hours after how Colleen treated her. Found comparable climate-controlled storage elsewhere for a fraction of the price. Disappointing after such a strong start.

I had an easy time signing up. The manager show me around so I know how to get in and out. Very…read morefriendly

Avoid This Location -- Dishonest Staff and Zero Accountability…read more I had one of the worst customer service experiences of my life at the Public Storage on Becker Ln in Scottsdale, all thanks to an employee named Deja. As a professional locksmith, I lost the keys to my personal lock (purchased from Public Storage) and was verbally given permission by Deja to access my unit by picking or cutting the lock if needed. Despite my skill, the awkward placement made picking difficult, so I carefully cut one of the two latch holes -- not the door or the lock itself -- and gained access. The next day, I returned to find an overlock on my unit. Deja now accused me of "vandalizing" the latch, charged me $95 in "damages," and told me I had to vacate the unit. This, despite her having authorized the very action she now pretended never happened. She clearly overstepped, and when it backfired, she twisted the story to protect herself. When I calmly returned to dispute the charge and remind her of her own words, she changed the subject and played the "you made me uncomfortable" card -- a tired, baseless excuse to deflect accountability. If I had truly been aggressive or threatening, why wasn't security involved? Why wasn't a report filed? Why not pull the security footage? Because she was lying. Corporate and the district manager were no help -- they blindly took Deja's side and justified the $95 fee by claiming the latch was replaced. That was a lie. When I returned to vacate the unit (as ordered), the original latch was still there and fully functional. No repair was ever done. To add insult to injury, my access code had been disabled -- an hour before closing -- until corporate gave me a new one. More petty behavior, likely designed to block me from discovering that no repairs had been made. This experience made it painfully clear: this location enables unprofessional behavior, protects dishonest staff, and punishes customers who speak up. Deja showed zero integrity, and her management backed her lies instead of investigating the facts. If you value transparency, professionalism, and basic fairness -- avoid this place at all costs. **A footnote regarding the ridiculous 5 star reviews on this page: I'm sure all these customers just couldn't wait to get out their phones and leave shining all star reviews for this person, Deja, and every customer amazingly and coincidentally made sure to mention her by name in every single 5 star review. Either she is the single greatest customer service agent in the history of customer service or these customers all received a discount of some kind in exchange for leaving a positive 5 star review and including Dejas name. I'm not going to give my opinion on which scenario is the correct one, but I'll leave it up to you, the reader, to decide. I'm sure you'll come to the correct conclusion just as I did. Its a violation of Yelp TOS to give discounts or compensation of any kind in exchange for positive reviews, but that's okay, you can see in every bought review, again her DM replies and backs her shady practices. Shame on you Public Storage. I expected more from a corporation of your size.

Deja is absolutely amazing, she helped me out a bunch especially in accommodating me when I…read morerealized the original unit I purchased was too small. Went above and beyond it was truly appreciated in a stressful time! Whoever her boss is give this woman a raise she more than deserves it!

What you look for in self-storage...ease of access, cleanliness, courtesy, helpful staff…read more This is what Manager Dave and assistant Caitlin provide at this location. I'm very confidant in recommending StorQuest in Cave Creek!

the storage facility is immaculate. Access is easy. Prices are very reasonable. Renting my locker…read moreand then ending it was absolutely easy and frictionless. The manager, David Westgard, was helpful, professional and friendly at both ends of my tenancy. If I wasn't leaving the area, I'd still be using them

HORRIBLE EXPERIENCE! NEVER EVER EVER RENT FROM HERE!! Rented a van for two hours to move a ping…read morepong table. A $40 rental turned into $1300 plus tax (for a total of $1534) after they charged me for a "cracked odometer." Absolute and complete LIE!! We all know that there is NO WAY we cracked an odometer. They are SCAMMERS AND LIARS. Fortunately we used our American Express to pay the bill. They can expect a fight to the end. They will NEVER see the money and will never get our business again. We have used multiple other UHaul locations over the years, and never had an issue until we used this location due to it's proximity to the ping pong table. What a terrible excuse for a business. They don't deserve to carry the UHaul name. This is 100% FRAUD.

The mover were very fast. Came in time. Heartworkers. I…read morerecommend them 100%. very respectful young men.

This is one of the best Self Storage in Phoenix and the Surrounding area. The manager will go out…read moreif their way to help you any way that they can. They have free cold bottle water fresh baked cookies and an VERY CLEAN restroom. If you were to need longer gate hour they will work with you to get in moved in. I have rented at many other please and I will keep going back to Az Mini on Cave Creek Rd for all my Storage needs.

We needed a place in hurry to store our camper - got a great deal, but forgot about our HOA! The…read moreowners are friendly and efficient and the place is clean and secure. We never had an issue gaining access. All in all, a great experience!