I highly recommend going to bio blood components. They have a great staff and friendly service…read more You're doing a good thing by donating your plasma. You help countless people who need it and you get paid.

This is our local Hammond plasma donation facility and i would recommend to donate here.Always…read morehelpful and friendly there staff is as well as very professional and clean.They will make your visit feel like your appreciated for your life saving donation

Still the same no matter what time you get here, ALWAYS a line to the door. I honestly think it…read moregets worse everyday

Let's just say it's a experience and not a pleasant one. Wait times are extremely long and several…read moremembers of the staff Val and Teresa are despicable in nature, I have watched them several times be disrespectful and then defer the patron. The silver lining is that there are phlebotomist like Ellisa, who make the experience semi-bearable because she always professional and polite. She is such a sweetheart.

Everyone is so kind I have been donating for a couple years but switched to Biomat a few months…read moreback this is by far the best place to donate plasma

Some incompetent person supplied a set up for my plasmapheresis machine with tubing that had a hole…read morein it. The faulty tubing caused a few drops of my blood to spill on the floor. Now, the supervisor told me that I am deferred for 56 days. Due to the lack of quality control at Grifols Biomat, now my family and I will lose out on 2 months of plasma income which is $900. Thanks a lot Grifols, for your incompetency which is financially hurting me and my family. It's Biomat's mistake, but I'm the one getting hurt.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

I been going to Lifesource Blood Service Office in Oaklawn ! Very Good location ! As I posted…read moreearlier Very Good Personnel who wish Help in your time there as you donate blood to help someone .

Great place friendly staff sometimes long lines but they go very fast…read more intake very knowledgeable about the process. never a problem with the payment. 5 *****

To the Management Team,…read more I am writing to formally contest a three-month deferral placed on my donor profile following an incident on Monday, April 12. I have been a consistent donor and am concerned that this deferral is the result of an equipment or staff error rather than a medical necessity. Incident Details: On April 12, I was seated for my donation. The phlebotomist on duty (who was not wearing a name badge, though my records will show who was assigned to my bed) performed the stick. However, only five minutes into the process, she disconnected me. When I questioned why the process ended so quickly--as my donations typically take 50 minutes--the technician stated, "It was the machine." I specifically asked if this would result in a deferral, and she assured me it would not because she was able to successfully return my red blood cells. The Dispute: I returned to donate two days later and found I could not sign in. After waiting for a manager who was reportedly checking work instructions, I was told via a security guard that I am now deferred until June. I would like a formal explanation and a review of my file based on the following points: 1 Red Blood Cell Return: CSL policy generally dictates that if red blood cells are returned, a long-term deferral is not required. If my cells were returned as stated by the technician, why has a 60-day+ deferral been issued? 2 Safety Protocols: Unlike previous experiences where a "no-return" occurs, I was not monitored for the standard 10-15 minutes, nor was I provided with an electrolyte drink, further supporting the technician's claim that the return was successful. 3 Equipment Setup: I noticed blood in the plasma line and suspect the machine may not have been spiked or primed correctly. 4 Recurring Issue: A similar incident occurred in October where an employee admitted fault for a machine setup error. I am concerned that I am being penalized for a repeated technical error by staff. I value the opportunity to donate, but I find it unacceptable to be deferred for three months due to an employee or equipment mistake. I am requesting that a manager review the logs for my April 12 donation, identify the technician involved, and contact me to discuss the removal of this deferral. I look forward to your prompt response.

Bad service , and the employee there didn't help us very well, and didn't give us the right…read moreinformation .

I would give this location multiple negative stars! I had a horrible experience at this place. I…read morehave small veins and the woman working with me couldn't locate a vein where the blood flowed quickly. She kept moving the needle around until I was in pain and near my inner elbow there is tons of swelling and soreness...just an inept person handling a needle. She claimed to have 25 years experience but it did not feel that way. I will going to a hospital, instead of Vitalant...all I wanted to do was help someone and give blood and I had a very horrible experience here. The woman did not give me her name and was not very friendly. Never again.

The employees are in a rush whenever it comes that the place of business is closing or too many…read morepeople. They need to be more careful with us as patience / customer. They can be friendly at the entrance they are always complaining about someone in the back and talking crap about Carlos the boss from there. SMH I will never go back or recommend anyone here u guys bruised me and I never had that happend before. Donating in my 7 years of doing it. I will never do this again.

doesnt take walk in at all !!! I went twice to try as a new donor nd wouldn't see me cuz I didn't…read morehave an appointment! I tried calling no one ever anwsers bald headed lady in front told me ooohhh well to them not an the phone

This is my favorite blood donation location (and company). I've never had to wait, and the staff is…read morevery nice. They make me feel comfortable and always check on me, especially during longer donations. They always keep you up to date on donor promotions and answer any questions you have about your donation. There is a beverage/snack area that is always stocked for after your donation. I'd encourage everyone to donate at this location to help save lives.

Great experience donating blood today! Renee was wonderful for the donation and all of the staff…read morewere great. If you're concerned about the experience it was painless, and Renee made the time pass.

Great location friendly staff never to crowded. I have…read moreissues with floating veins but Terry Is the best Vein chaser, she always finds the best spot to stick me. I call here "The Vein Chaser" she always very professional & also has a great personality always positive and humors us who request her and joke & laugh with her. Grifol I hope Terry is compensated greatly for her service. You should also have other staff should take notes. Love you Terry couldn't do without you! BSP

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.