Still the same no matter what time you get here, ALWAYS a line to the door. I honestly think it gets worse everyday

Let's just say it's a experience and not a pleasant one. Wait times are extremely long and several members of the staff Val and Teresa are despicable in nature, I have watched them several times be disrespectful and then defer the patron. The silver lining is that there are phlebotomist like Ellisa, who make the experience semi-bearable because she always professional and polite. She is such a sweetheart. read more

Belinda went to the computer and lied on me when I said I don't have time for the games her and her minion were playing. Belinda told her to go do something when I was next to be put on the machine. This company has employees working there doing deceitful and spiteful things toward donors very unprofessional. I don't come to be liked or disrespected. Belinda is a liar, a snake. She was trying to get her minion to help her lie on me. Belinda wants to be a high ranking Supervisor so bad, I never have no problem only when she working the floor and it's not no other one in charge. Belinda I am to grown for your childish games and lies. I don't look at you don't talk to you. She left a new donor sitting for a long time simply because she was lying on me at the computer. read more

They take to long to do anything forget the pay u gonna b 3 4 hrs everytime ridiculous I dont recommend

Took too long and nothing could get done. I did the video and everything everybody else do but nothing could get done because of a slightly high pulse. read more

Terrible, the phlebotomist aren't even certified yet. Me and my husband was stuck completely wrong this morning and I'm currently at urgent care this evening. The manager was so rude and no help at all. We were told our symptoms were our fault. read more

Don't ever go here.. went there today and the lady stuck my and didn't see my vein after sticking me so she just kept pushing the needle till it was almost out of my arm.. another lady had to come pull it back to catch a vein... pain the whole time it was in my arm to the point I couldn't finish the process... while I was on the machine I had my hand raised for almost 15 minutes trying to get someone attention to the point there getting mad at me cause I'm trying to get off the machine.. then once I'm off the machine the lady just walks away without bandaging and adding pressure for the pain.. but got the heart to offer me a Gatorade when I'm looking for the manager.. quality office manager couldn't do nothing but say sorry to me.. never again will I ever think about donating plasma cause of this place read more

Good Morning everyone it's a very busy Friday morning I'm Blessed beyond measure to have woken up today and donate and save a life the staff as always friendly and helpful read more

This place always have you waiting for no reason believe me I understand have fun at your job to make the day go by faster but some of the employees look down on people for donate. And the raffles is a full of shit read more

Be advised if you are a first timer please be there when it opens because it will take you at least 2 hours to get checked into the system,to getting your vitals checked,to your plasma being drawn.Initial thought was the facility was clean but being a first timer there wasn't anyone at the front desk let alone signs to tell you were to go. All there was were two separate lines which were for people who were already in the system to sign into a kiosk and people to get their vitals checked.Very nice and professional staff but when getting your vitals checked by the nice ladies at the desk please make sure they change their gloves.Seen a lady that had dry blood from a prior client so when it was my turn,I notified her but she didn't hesitate to change her gloves.But soon after was texting on her phone with the gloves on when she just pricked my finger for blood. Its your germ-o-phone not mines! Any who, once you are in the system its very easy to sign in.Your in and out in less then an hour depending on how many are staffed that day. Some days might be short staffed but they are constant on their feet so be patient with them.Every visit seems to get shorter (time wise) which I think is A-ok with me. Professional and friendly staff keep up the great team work. read more

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This is the worst place to donate. The people are so rude and they work when they feel like it. It's not worth it at all. They need more training, better management, and better equipment. 0 stars! read more

This place is clean, professional, and staff are friendly.. Amanda is the best. She is a hard worker, patient, friendly, always smiling and very informative.. when I first came I told her how much I disliked needles.. she talked me through every step and every question I had or even thought of.. she had an answer.. AMANDA is awesome!! .. I don't feel the needle and she makes me feel comfortable in my setting.. she is one of the reasons why I come back.. when I come back I always specifically look for Amanda.. if Amanda is not there I look for another worker named Tomiko.. she gets the job done as well .. oh yeah and Isiah is also a hardworking young man.. he is gentle and pretty cool.. he recognizes faces and greets a lot of people as well.. overall this place is good business.. Keep up the good work!.. read more

Definitely the worst center I've ever gone to. One of the employees took a guy off the machine, the guy bled out for whatever reason. The employee wiped up the blood off the floor, wiped off the bed or whatever you call it, preceded to close out the guys donation process, all without changing his gloves. Mind you, blood was on his gloves while cleaning. He then attempted to come over to me to process me out. Again, all without changing his gloves. That's a safety violation. Should have reported the incident to OSHA but instead I mentioned it to a manager at the facility. After doing so, all of a setting my lab work was lost not once but three times and it's taking the doctor two weeks to approve my labs when I'm told they should have been approved the day they came in or at least that first Saturday. Definitely retaliation for the review and complaint that was made. Corporate is no better. Made several calls to them, waited two weeks, no return call. Called again, finally speak to someone and nothing. Believe his name was Dave and all he said was I'd have to wait until I'm approved the following Saturday. He'll talk to the doctor about why he didn't approve the lab work the previous Saturday. No I'm sorry for your troubles or the employee putting you in an unsafe position. He ended the call with I hope you come back. Trust me when I say your safety or your concerns are of interest to this facility or Corporate. Terrible place to donate. read more

I like coming here the staff is nice and they help you understand what the staff is doing and what each individual job is

I advised no one to go to the place. They are so unprofessional and inexperience it doesn't make since. My veins where excellent and easy to find until I start coming to this place. Please visit another site if you don't want health problem down the line. If I could've gave them no stars but since it doesn't work like that I had to give this ghetto place a star read more