Shifting gears from happier reviews to not so happy. Yesterday, I got a call from one of my former…read morecoworkers and she told me that another coworker that we both loved, worked with has passed away in May of this year. We don't know much details about his passing, nor any information about how, where and the exact day that God took him home. He was 75 years young and didn't make it to his 76th birthday which was on the 25th of June. Long story short, it really devastated me, because we were very close together. Later, we found out that a neighbor who was also one of our former coworkers found him dead at his condo. He was cremated and that's all that I know. Forest Lawn in Glendale is a very pieceful place to be, and visit your loved ones. Every package has its own price along with burial, cremation. scattering ashes and more. May all the deceased (RIP) and a light to shine on their spirits and souls.

One of my earliest memories (maybe just a glimpse of a memory) was when my grandpa was buried here…read morein 1982. I remember the hole in the ground and the coffin but not much else. Since then I have been back to visit many times, and more of my relatives (including my grandma) were buried here. My dad passed away less than three months ago so this was the only place we really considered. After some confusion with some pre-sales people (who seem to operate independently of this office), we've been really happy with our experience with Forest Lawn, from our initial multi-hour intake meeting with Maricar. She was professional, comforting (we came in a few short days after it happened), and very clear in her communication. She showed us a lot of options for various things (urns, cards, flowers, etc.), didn't pressure us to make any decisions we weren't ready for, and made sure we had water and snacks. We ended up doing separate days for cremation and a memorial service. Throughout the time I would send her long emails with lots of questions, and she (or someone from her team) would respond to me promptly. The rest of the staff were also excellent. I received multiple updates as my dad was being transferred from the hospital to Forest Lawn. On the day of the cremation my son noticed that a basket of snacks had disappeared between when we arrived and when he left; when he asked about them they brought them back out for him (maybe grieving burns lots of calories). We had multiple rounds of back-and-forth on things like the urn inscription as well as the printout for the memorial service (including some Chinese characters). Everything was handled exceptionally well. For cremation viewing there are a couple of options - a smaller room right near the cremation furnace and a larger area; we opted for the smaller one. We had about 20 minutes with my mom, wife and kids, and a few family friends. We all said our goodbyes and placed a few things into the coffin - calligraphy from my mom and a bookmark that was a party favor for their 50th wedding anniversary, an origami fighter jet from my son, origami stegosauruses from my daughter and me (my dad got me two on his travels when I was a kid), and an origami crane from my wife. For the service were were in the Little Church of the Flowers. It seats up to 100 but feels cozier since 16 of the seats are in a small area off to the side. Two people from Forest Lawn were present throughout the service, helping with guiding people, getting a light to light up sheet music for a piano duet by my sister and brother-in-law, helping other relatives set up the parting gift/snack station (my mom insisted we couldn't send people away hungry and empty-handed). No photos of the whole church but there's a video walkthrough on the website. Random details: Memorial service slideshow can have up to 80 photos (you have to pay extra for more); later they sent printed copies of all the photos. We got the portrait ($350) and were very happy with it (it is now my dad's study). We also paid for the livestream since we were short on space and had some people who were not able to travel. It has several different camera angles and the audio quality is good, and I'm happy that we have a video. We tried to get people to not send flowers but a few did anyways and they looked nice next to the urn. Very relieved to have the service behind us. It's been a very difficult few months, but we were always in good hands at Forest Lawn. Thanks again to Maricar and the whole team here. The service truly felt like a celebration of my dad's life. Would definitely recommend highly.

Horrible, slow customer service and an unresponsive staff. I highly recommend avoiding this place…read moreat all costs.

My grandparents and parents and extended family bought plots here in the 70's and they are all at…read moretheir resting place. It's a beautiful place to spend eternity and I have visited often but not enough. The staff is very professional and understand how difficult this is for families to go through with grieving and sadness.

I've had such a hard time getting these words out because, honestly, I still don't want to admit…read morethat it's real. He's really gone. His birthday just passed, and somehow that made the reality of losing him feel even heavier. I know losing someone is always traumatizing, but this was my best friend, my biggest supporter, and someone who meant the world to me. His passing was the most dramatic and heartbreaking death I have ever experienced. I've lost people before, but this one was different. It was incredibly traumatic, and all of us were such a mess trying to navigate something we never wanted to believe was happening. I know I said this on the Church Chapel review but let me say it again!I am so incredibly grateful that Irene Hesse at Forest Lawn was there for us every step of the way, from the moment he arrived. Irene went above and beyond to reassure us that his forever home at Forest Lawn would be beautiful--and she was absolutely right. Sitting there and looking at the sunset, seeing the beauty and peacefulness of the grounds, I realized that this truly is a beautiful place for someone we love to have their eternal rest. There is something comforting about knowing that he is surrounded by such beautiful scenery. What meant even more to me was that Irene didn't just disappear after everything was over. She actually called to check on us and see how we were doing. That meant so much during such an incredibly difficult time. Thank you, Forest Lawn, for giving my best friend such a beautiful sendoff and such a peaceful, beautiful place to rest. And a very special thank-you to Irene Hesse for your kindness, compassion, patience, and for taking care of us when we needed it most. Unfortunately, I have more people in my life who are sick, and I know i'll have to pick up the phone call again. I'm grateful to know that Irene will be there to help guide us through another difficult moment. Thank you, Forest Lawn

Unfortunately, my mother-in-law passed away, and we chose to bury her here at Hollywood Hills. From…read morethe moment we arrived, the grounds felt truly special--stunning and serene, with an abundance of wildlife. We even saw deer and coyotes during our visit. The main office was also beautiful, clean, and peaceful. Throughout the process, the staff was consistently professional and accommodating, especially when it came to our special requests. As with other high-profile locations, the pricing is on the higher side compared to some other cemeteries in the area, which is largely due to the many celebrities laid to rest here. Overall, we're grateful for our decision and felt confident that we chose a respectful, beautiful place for our loved one.

I was made aware from my aunt's friend about this mortuary company while I was preparing for my…read moremother's recent passing. I was connected with Jenny, the coordinator here at the mortuary. It was a very hard time, and this is the first time I ever had to arrange any kind of funeral procedure. Honestly, everything happened so fast and sudden with my mother's passing, I really don't know what I would have done if Jenny wasn't there to guide me. She was very thorough, patient, and helped to explain the process in a way that I could understand despite the frazzled mind frame that I was in. My family and I decided that the best way to honor my mother's body was to cremate her, and then place her in a niche. I went with the cremation package with Hankook Mortuary, and I felt that the price was fair and reasonable compared to that of its competitors in the area. I am so glad that I went with Hankook Mortuary not just because of the cost, but because of how smoothly her and her team have made the whole process seamless. It was already very difficult managing her sendoff through inpatient hospice, coordinating and working with the supportive care doctors and nurses, Jenny and her team helped to take a lot of the stress from funeral planning. It was one less thing that I had to worry about, and that alone was tremendously helpful for me and my family.   I only have great things to say about Jenny and Hankook Mortuary. So glad that I chose them to help honor my mother for her end of life care. Thank you so very much Jenny and team for taking amazing care.

I am writing this review years later because the experience was so traumatic that it took a long…read moretime before I could even speak about it. My mother passed away from COVID in January 2021, during one of the most heartbreaking moments of my life. I trusted this funeral home to guide me through the process with dignity, sympathy, and respect. Instead, what I encountered was behavior that felt cold, harsh, and completely devoid of compassion. From the beginning, I was not given a clear price list. The explanations were rushed and unclear, and the final cost turned out to be much higher than what I initially understood. When I asked about it, I was spoken to as if my questions were an inconvenience, and I was reminded again and again that they were "too busy" because many people were dying at the time. But the worst and most unforgettable moment happened on the day of my mother's service. My pastor brought a $500 coupon for this funeral home and kindly offered to help me ask if it could be applied to my remaining balance. Instead of handling the matter with professionalism, the staff member named Jenny immediately raised her voice at both of us. She told my pastor that this was "between her and me" and told him to leave the office in a rude and dismissive way. Once he stepped out, she started yelling at me, saying: "There are so many funerals backed up right now. I squeezed your mother into the schedule, and now you show up with a coupon at the last minute? Why didn't you bring this earlier?" As she shouted, she held the funeral schedule chart right up to my face and then threw it onto the floor in anger. I was standing there alone--exhausted, grieving, and still crying over my mother's death--when this happened. I cannot explain the shock and humiliation I felt. What made it even more painful was that other staff members were present, saw what was happening, and did absolutely nothing. Not one person stepped in. Not one person offered comfort, sympathy, or even basic courtesy. It felt as if no one there had the slightest sense of compassion, respect for the deceased, or understanding of what a grieving family goes through. The overall atmosphere I witnessed made me feel that this funeral home operates without the empathy, dignity, or human decency that such a place should have. In a setting where families are saying their final goodbyes, I expected even a small amount of kindness -- but I experienced the exact opposite. I understand that the pandemic was overwhelming for everyone, including funeral homes. But difficult circumstances never excuse treating grieving families with disrespect, hostility, or indifference. What I experienced felt deeply unprofessional, insensitive, and completely inappropriate for a place entrusted with honoring someone's final moments. I know there are not many Korean-run funeral homes in the LA area, and many in the Korean community rely on this one. But based on my experience, I sincerely hope people understand how they operate. If you are considering this funeral home, please be extremely cautious -- and if possible, I strongly recommend choosing another place for your loved one's final arrangements.

My Mom passed and we were not prepared on what to do immediately following her passing. I knew that…read moreI wanted an aquamation so googled around looking for a business that provides aquamation. I found Anubis and called, unsure if they would service the Orange County area. Absolutely everyone we spoke with at Anubis was very considerate and very accommodating. It was the Friday before Memorial Day so it took a while to get to Orange County. They carefully transferred my Mom to their vehicle. They were very responsive to all of our questions and really made the whole process much easier than I thought it would be. We really appreciated that as we were still trying to process our Mom's passing. They're the best! They arranged a meeting point midway between Glendale and where we lived in Orange County to transfer our urns to us. I highly, highly recommend Anubis. They really made a difficult time easier because of their excellent care of our Mom.

I arrived to pick up remains of a relative and noticed that street parking is limited, so you might…read moreneed to park at a pay meter in the neighborhood.I was greeted by a friendly woman at the counter who retrieved the urn from the back office.

AMAZING experience during one of the most difficult times of my life. Shari, the owner of Natural…read moreGrace, was incredibly compassionate, helpful and respectful through the entire process. I was comforted mentally and emotionally from the moment I contacted Shari regarding my mother's cremation. They patiently were on hand to respectfully transport my mother from her apartment and were on hand to help with all the final arrangements. Shari was even gracious enough to deliver my mother's ashes to me in person in a beautiful wooden urn in time for us to place her into her niche at the cemetery. No one wants to think about the time when we have to figure out what to do when a loved one passes. But in one of your most difficult and challenging moments, Shari and her accommodating and helpful team were itruly heaven sent! Thank you so much Shari, Tawny and Gabe for everything. You are so incredibly appreciated.

I want to express my heartfelt gratitude for the tender care and compassion NATURAL GRACE showed my…read moremom and our family during such a difficult time. A special thank you to Ron and Yvette for their gentle presence when they came to our private home -- their kindness and willingness to share their own story of loss brought comfort and connection when it was most needed. I am also deeply grateful to Shari, who went above and beyond by keeping our family updated throughout the process. Her thoughtful communication and the photos she provided for verification gave us reassurance and peace of mind during an emotional time. The Level of Care, Integrity, and Attention to Detail from your entire team at NATURAL GRACE reflects a standard of service that is truly Exceptional and Increasingly Rare. You not only handled everything with professionalism, but with genuine heart -- something that cannot be taught or measured. Please know how much NATURAL GRACE's dedication meant to us and how grateful we are for the way you honored my mom with such respect and grace.

From the very first phone call to the final goodbye, everyone at this funeral home treated me with…read moresuch kindness, compassion, and respect. Losing my mom was a very difficult experience of my life, and they made an incredibly painful time so much easier to bear. Every member (especially Rubyrose cause we spoke to her most of the time) of the staff was patient, caring, and genuinely concerned about making sure everything was handled perfectly. They guided me through every step, answered all of my questions, and made me feel supported from beginning to end. Their professionalism, attention to detail, and heartfelt compassion were beyond anything I could have hoped for. I did not get her name but Thank you so much to the person that met me at the cemetery with my mom. I will always be grateful for the love and dignity they showed her and our family. I never felt rushed or like I was just another customer. They truly cared, and it showed in everything they did. I cannot recommend them highly enough. If you are looking for a funeral home that will treat your loved one with the utmost respect and your family with genuine compassion, this is the place. Thank you so very much.

During one of the most heartbreaking moments in my life, a friend suggested contacting The Alpha…read moreSociety for the cremation and services for the passing of my loved one, and it was one of the best decisions of my life. Geovanny and the owner, Erica, made my experience smooth and took excellent care of my family and me. I strongly suggest contacting The Alpha Society if your life requires services for the passing of a loved one. I can't thank them enough for the excellent service they provided in my darkest days. Thank you to The Alpha Society for such excellent services. I must give a special thank-you to Geovanny; he was there for me every step of the way through the entire process. GOD, bless you, Geovanny.

Noticed upon arrival that the front office reception has been remodeled which was nice. However,…read morethree staff members sitting at front counter, you could tell none wanted to get up and assist us the minute we walked in. Acted like we were bothering them instead of being attentive to what we needed assistance with. They should've upgraded their website or added a self service kiosk aiding those needing help to find a service &/or grave. Forrest lawn gets a hand of applause for have this option available on-line including a map of their grounds. If it's such a bother please add this feature for people to use. I bet if we would've inquired about purchasing property their tune would've probably changed. So sad esp since this is a Catholic Cemetery. Do better Resurrection Cemetery & actually help those who walk into the office seeking assistance!!

Beautiful landscaped lawns that are peaceful and well maintained, created a serene to honor our…read moreloved one. The staff was compassionate, professional, and provided great customer service during a difficult time. Highly recommend for their care and attention to detail.

Fyi Alejandro deserve 5-Stars…read more Today I visited Rose Hills Cemetery to visit my loved ones, including my Aunt, Renee Antwine. When I arrived at her gravesite, I was saddened to find that her marker was dirty and covered with dirt and grass. I asked one of the Rose Hills employees for assistance. He told me that someone had already been called to help, but after waiting 15-20 minutes, no one came. Because I didn't feel that he was being truthful, I took a picture of the truck as it drove away. A short time later, Alejandro came over and kindly asked if we needed assistance. Ironically, he was in the same truck that had previously been there. Despite the extreme heat, Alejandro took the time to help us with kindness, professionalism, and compassion. While it was disappointing that the first employee was unwilling to assist us, I want to publicly recognize and thank Alejandro for his outstanding customer service. Employees like him make a lasting difference. Job well done, Alejandro! Lastly, Happy Heavenly Birthday to Destiny Williams, Kim Branch, and my beloved Aunt Renee Antwine on this July 27th. Though you are no longer with us, you are loved, deeply missed, and will never be forgotten. Your memories will live in our hearts forever. I must add Jonathan Lopez contacted me right away. His commitment to providing excellent customer service is appreciated. Thank you again for your acknowledgement & beautiful flowers

Raymundo Marquez provided exceptional service during our visit to Rose Hills Memorial Park while we…read morewere visiting my dad. He was incredibly kind and patient, and he helped take care of the overgrown grass around my dad's marker and other issues like that. His kindness and professionalism meant a lot to our family. Thank you, Raymundo, for your help.

Caring, compassionate, respectful, highly professional mortuary staff to persons/ families who lose…read moreloved ones and those who mourn with them. This mortuary has been in business for near a century or more helping generations of families through the loss of loved ones. The premises are kept spotlessly clean and beautified at the same time providing a comforting environment in which to remember and celebrate lives of those whose funerals, burials, cremations this concern manages.

They are wonderful and take care of the details for you. The owner is a gem and has so much care…read moreand compassion for his clients. Because they've been around so long, they have connections and recommendations too.