In a time where the whole world is suffering through a pandemic, it's always comforting to know…read morethat there is some place you can to and know you will get the best care possible. And that place just happens to be Roger Williams Medical Center. After literally being thrown out of Kent Hospital the night before where I had taken my son for help with Covid, I was at my wits end trying to find another facility to help my son. His oxygen level had dropped to 83 and I was sure he wasn't going to get better. I had checked Miriam, RI Hospital , Fatima and they were all filled. I was not going back to Kent, ( where I have always gone for the last 40 yrs), and started scouting the internet for other options. We found that Roger Williams Medical Center had beds so we headed right there. When we arrived, the nurses immediately took my son in and assessed his situation. They told us that they were admitting him as his oxygen level had significantly dropped to a dangerous level. Within less then 24 hrs, his Doctor, Dr Raimondo, told us that my son had a very bad case of Covid and he had so many Covid crystals in his lungs that he wasn't sure if he would make it! Upon hearing the news, my husband and I were devastated! My son had been informed of his prognosis 4 days later. He was scared! We were scared! I spoke to the nurses, many who were sick with Covid themselves but still came to work, and they assured us he was getting the best care possible. My son decided after a week and not knowing what would happen to him, he just wanted to be home with us and his doggies. We thanked the nurses and his doctor for their exceptional care, which we felt he would not have gotten anywhere else. Update: my son survived this ordeal remarkably. When he went for his first checkup, all the Covid crystals were gone! Dr Raimondo called my son his miracle child! Thank you Dr Raimondo and the entire medical staff at Roger Williams Medical Center!

Son had surgery admitted twice called after hours stoll waiting for on call 3 hrs son is in pain…read more 3 hours waiting for a call back just terrible Went in for apendix turning into a nightmare

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

Been feeling terrible past 5 days. Brother in law took me to the ER. The staff here are amazing. We…read moreboth noticed something here that you don't see at St Anne's or Charlton. Everyone is nice and happy. Very grateful to have VA healthcare and have this hospital in the area. The doctors and nurses are awesome.

The actual services provided seem fine, decent people good enough healthcare. But it stops there…read more The billing system is a failure. As much as we all need to be happy and healthy, our credit scores are also important. This medical care's billing system is a failure. When calling to ask them about it, they admit it has been "down" for an extreme length of time. You receive a bill that asks you to go to an online portal. The "paper" bill says one thing the online portal says exactly the opposite, often showing zero balance due. At the end of the day, yes the healthcare is more important, but the credit score jeopardy for not having accurate billing and potentially missing a payment creating credit issue is not worth not going to this establishment again.

Doctor Clark Chen is so compassionate and caring!! All his staff as well. Was such a pleasure to…read morehave them on my wife Susan's corner!! They made a great impact on the cutting edge "Gamma Tiles". So thankful for the skillful transition from the progress of my wife Susan. I believed the saved my wife's life. Kept me informed every step of the way. Can't express the full gratitude that have! Unmatched Care Susan received! As a former EMT, I've seen a lot of Hospitals, But this the best patient care I've ever seen. THANK YOU ALL!!

I only gave it 2 because have to surgery which was great doctors are very good but after surgery in…read moreroom no one ever comes in ring buzzer no one answer wife went up to desk no one there asked question said will come back with answer never came back no one comes in to fix covers terrible service but great doctors

More than 10 years ago, I retired as a Director of Product Development for a polymer company and…read moreone of my neighbors, who used to volunteer as a provider for the RI Free Clinic, asked me if I would be interested in volunteering as an interpreter for the Free Clinic since I spoke Spanish. My background as a Chemical Engineer made it easy to interpret Chemistry and Biology terms during the patient's visits. That was over 8 years ago and during all that time, I have not only served as a Spanish interpreter, but also as an Eligibility Screener. I have enjoyed working at the Clinic because all the people involved have a great heart and everyone at the Clinic has the same goal, to help the underserved and the underprivileged in Rhode Island. I remember interpreting for a female Social Work patient years back, that felt so comfortable with me that she asked the therapist to set up her appointments whenever I was volunteering. During those sessions, she opened up tremendously about her life struggles and the Social Work sessions ended up helping her to cope with her past and to help her face a more certain future. I have also interpreted for patients that started with AIC values in the 14-15 range and that have improved their diabetes and sugar levels by proper diet, nutrition, exercise and medicine. The improvement of health statistics is very common at the Free Clinic due to the care of our providers, nurses and specialists. I am very proud to be part of such an amazing non profit that does so much for the underpriviledged in Rhode Island.

It's hard to say that I am a fan of a Gastroeteorology center, but this location was really nice…read more I took my husband to get his colonoscopy and there was lots of free parking on the lot in front of the main door. As we walked in, there was a nice receptionist ready to help and within a few minutes, my husband went it. It took a bit longer than expected for the proceduere, but once he was ready, I got a call on my cellphone to park along the front curb and pick him up. He came out with a full report with pictures and instructions. Very professional, very efficient.

Solmaz Behtash and everyone there are kind, patient. and friendly Love going to my Dr she really…read morecares!!!!

Not a good place especially if you have sickness heart failure or any serious illness you don't get…read morea doctor Branch avenue facility is basically all nurse practitioners they never call you when you have a problem you talk to someone who texes you Nurse practitioners through a computer she never calls you some one who doesn't know you calls i just found out the person I was seeing was not a doctor i was having a B/P issue never called me i called her 4times nothing from her I will be looking for a real doctor don't believe the TV commercial

Please avoid this office as much as possible!!! Run! Didn't have a great experience the doctor here…read moreis very rude no bedside manner. Talked about his upcoming trips during the first visit which has non thing to do with my appointment for high risk. Was referred from my OB and she insisted that he is a great doctor for his specialty but clearly can be rude. Office staff is great but doctor is rude!! Avoid.

This place is OK, just OK. I've experienced much better…read more My doctor scheduled a level 2 ultrasound for me at New Beginnings, she said it was the best place in RI to have ultrasounds done. The equipment is supposed to be top of the line and they have the best sonographers in all of RI, so she said. I reluctantly agreed to schedule my level 2 there as I'm 45 mins away from there and I usually go to Narragansett radiology. I read some reviews for New Beginnings on super pages and they weren't great. Not to mention that the tech at Narragansett radiology said that the man there had "terrible bedside manners". I prepared myself for the worst and gladly my experience wasn't a bad one. The decor in this place is like no other. Really modern and beautiful, it doesn't feel like a medical office when you walk in at all, it's more like a cafe or something. It's very nice and comfortable. The bathrooms are huge, and I mean huge, they seriously have a shower in them and there are actual towels for you to dry your hands on - wow. The ultrasound rooms on the other hand weren't special at all and just plain, the bed was horribly uncomfortable. I had back pain so bad it made me nauseous. The bed was too short and my lower legs were hanging off which caused a horrific strain on my back. A level 2 takes time so it was not pleasant to say the least. I could barely pay attention to seeing my baby because the pain was so bad. The tech I had, can't remember if her name was Diane, Dana but it was for sure a d name. She never explained anything, I had to ask her what she was looking at every time. She asked if I wanted to know the gender, I said yes, she said there was no penis but did not show us, nor did she take a pic. I left with 3 mediocre pictures, my Dr. told me I would get a "bunch" and some 3D ones. My baby wouldn't cooperate and show her face so we couldn't get a 3D of the face, but she didn't even try with the gender. We did meet with the genetic counselor, who supposedly has bad bedside manner. He was very pleasant, not demeaning at all, and had a lot of good info for us. Although, we had no abnormal findings on our ultrasound. Maybe he is different if there are...I don't know. Overall, I was not impressed at all. I'd rather go to a place where the tech explains everything they are doing and shows you your baby's gender. I could have just gotten a bad tech but there is always that chance if I go back. I need regular growth scans and I won't be choosing this place to get them.