No one wants to go to an emergency vet. But if you do, you want it to be an effective and…read moreefficient visit to help your pet as quickly as possible. Our black lab (Ollie), took some kitchen scissors out of the sink and chewed the handles while we were sleeping. We found the chewed scissors with no pieces of the handle to be found. We assumed he ingested them and decided to be safe and take him to an emergency vet. First, we took him to a closer, well known emergency vet in Hilliard. After an hour wait, we discovered they were not equipped to help. Seems like any emergency vet should be able to handle an accidental ingestion, but they couldn't and what they could do was at least another 90 minute wait. I should add that I understand that Ollie was not in immediate danger (yet) and his appearance and behavior were good enough to tolerate a long wait - but I just didn't like how unprepared they seemed for what I think should be a relatively routine incident. We left and intended to go to their larger location, but it was such a poor experience I wanted to find an alternative. We found the Dublin VEG and it was relatively close. I called ahead and talked to a pleasant staff member who gave me an idea of the types of things we would likely need and she indicated they could handle this sort of issue. We arrived received immediate attention. They quickly x-rayed the scissors to see if the handle material would show up clearly enough to make it effective and when it confirmed, they quickly got Ollie in and x-rayed. They were able to rule out any large pieces and it felt safe to proceed with induced vomiting. Several minutes later, the bits and pieces of the handles were out of Ollie, giving us a sigh of relief. I wish I could remember names, but the staff were all amazing. The care plan options were immediate - even in a somewhat tricky scenario given the material. The caring and demeanor of all of the staff put us at ease right away and we knew we made the right decision to come here. The open layout was immediately comforting to both us and our dog. I had noticed the comment on the website that said that this would be a different sort of experience, but I didn't really think about it. After experiencing this place, I don't think I could go back to the old way of being separated while your pet is taken into some back room. If I could give them ten stars, I would. I hope we don't need an emergency vet again, but if we do, we won't go anywhere else.

It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

Diagnosis was sound and treatment is working. Very close to home. Front desk is nice depending on…read morewho you get pricey.

My dog had a vestibular disease episode early in the morning and the staff were so amazing at…read moregetting her in and safe as soon as possible. Dr. Snyder was also super informative and helped us to understand what was going on. My dog is now in recovery

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

This was the worst experience we've ever had with a vet. We sat for 2 1/2 after being told it would…read morebe 1-3 hrs. Our dog has a back injury and even though we were 3rd in line, we were last to be put in a room and then told it would be another 2-4hrs. Feral cats were taken back to be seen before us, some folks got to walk in and got taken straight to the back without stopping by the desk. Evidently we didn't know the right people to be taken care of. I've never been treated so terrible by anyone in any setting before like that. They don't deserve to be in business and especially don't deserve to care for pets. No one should go to this business if you love your pet. This is a terrible group of people masquerading as a caring animal clinic.

This is a nice veterinary clinic. It makes me in awe of where I actually attend with my dog…read more Let's be frank I only came here for an ophthalmology visit for my dogs ulcer in her right eye. Where we learned she had dystichia in her right eye and cataracts in her left eye. I am thankful the surgery was successful the first time. I just don't get why the dogs can't have the owners in the room with them while in a visit or surgery. Makes you kind of wonder what goes on behind the closed doors. Price is usually paid upon visit or after depending on the circumstances of your visit with your dog. I appreciate the cordial staff here. Just wish the dogs could be in the room with the owners during visits or surgery because after all you are paying someone for a service. I will definitely be back soon if I have another health issue with my dog that my vet may not be able to do to get my dog happy and healthy.

The staff from the front desk to the tech to the doctor were amazing. I literally was put to ease…read morethe moment I walked in with how professional they are. I knew my dog was in good hands and they were very thorough. Exam fee is $120 and everything else is on top of that. Worth the money

After our three legged, two year old Doodle dislocated her remaining back leg, and we were referred…read moreto Dr. Dyce and his team at OSU for a total hip replacement. Dr. Dyce is an expert in this area, and books out pretty far. However, our situation was dire enough that we were able to get an appointment within weeks of me calling. Dr. Bryce gave our girl a titanium hip, and at her three month follow-up she was cleared for supervised playtime with other dogs! The compassion, communication, expertise and honest opinions of doctors and staff here were greatly appreciated. They gave us hope, and made it possible for our girl to live free of pain and full of life. We will be forever grateful for the pros at OSU!

This is a world class veterinary Medical Center attached to the veterinary medicine school at Ohio…read moreState University. They service both companion animals & small animals, as well as having a robust large animal practice. The emergency facility is open 24 hours a day, and has on several occasions been my go to late at night or other times when my veterinary clinic of choice is not regularly open. The staff and students of this teaching facility are concerned, knowledgeable, and compassionate.

This was the first time I had ever been to VEG ER. My cat had some issues that our family…read moreveterinarian did the most she could before referring her to an emergency visit. Upon arrival, I was greeted by everyone. They were so kind. The plan is an open concept where staff members are not only assisting you, but also assisting the other patients. After the initial assessment, they bring you to a private room. At least this was my experience. They treated my baby girl Chanel like a queen. They were open and honest with their findings, as well as what possible next steps were. It is the worst thing to have to decide what to do when bringing finances into it. Again, they were open and honest and absolutely doted on Chanel. I was able to come and go as I needed, and in the meantime, I knew that my cat was in good hands. No ER visit is ever a wanted visit, however, my stress definitely went down after seeing their care of her. Unfortunately, my cat had been down a very long road, and looking back, I didn't know this would be the week that she would cross the rainbow bridge. However, I had a second visit just a few days later to VEG ER after bringing her home from a hospitalization. And this is when again they were open honest and caring to Chanel. They gave me options again. They were up front with what they felt would be the outcome if we went down the full path. At that time we opted to put Chanel to rest. They let us sit back in the room with her for as long as we wanted. They had a book that you could write your stories and you could cuddle as long as you needed it and could reach out to them when you were ready. It is never the easiest to make such a decision however they were so kind in the process. I would highly recommend bringing your pets here for any urgent needs, because they will treat them like family while including you in on the care. I don't know the staff members' names for my second visit, I'd like to call out the amazing staff members that were working at our first visit. The following were all amazing and I thank you so very much for all of the care that you did. Dr Wakefield, Dr Wentworth, Ceondra, Rachel, Vicki, Alissa, Sydney, Jaylah. Shout out to those who helped the next visit? But i didn't get any names (it was an emotional night as stated above). You guys rock, even during my fur babies toughest times! Thank you all for being amazing.

My puppy was throwing up and it had not subsided so I decided to take him to VEG it was 5am…read moreweekend. The place is very clean, state if the art, everyone's friendly and the way they took care of him and others was just special. They were quick and all was well with a few meds. I highly recommend.

Brought my cat in for an emergency and he was seen immediately. The staff was exceptional from the…read morefront desk (they even let me borrow a personal phone charger when my battery was low), to the tech, to the vet. Everyone gave very thorough explanations on what was going on, outcomes, and options for treatment. We were not pushed to do unnecessary treatments. The facility is extremely clean and they even have a cat-only waiting area. I was so impressed.

The wait time was absolutely insane. My dog had a stick lodged in the back of her throat, and after…read morespending 8 hours at MedVet, they still failed to find it. I ended up discovering it myself once we got home. Additionally, some of the front desk staff showed a complete lack of empathy and did not take concerned pet parents seriously. I witnessed one woman bring in her dog--she was clearly distressed and spoke English as a second language--and the front desk employee made no effort to treat her or her pet with kindness. The interaction was dismissive and lacked basic compassion. Overall, this was an extremely frustrating and disappointing experience. I strongly recommend going to a different MedVet location. The front desk staff here seem overwhelmed and in need of a break, and unfortunately, it shows in the level of care and compassion provided.

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a…read moregood experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes.

I really appreciated how helpful the staff was when I called ahead. They listened carefully,…read moreoffered suggestions to manage the issue, and gave me options for getting my pet seen. I also liked their availability, extended hours, and convenient location. When I arrived, I was taken straight to an exam room, which was great. Downside: The wait for the actual exam was extremely long. There were long gaps between updates, and I was told the vet would be in "shortly," but it ended up being over 30 minutes. I knew upfront that it would be expensive, and I was willing to pay because the alternative was waiting two more days for my regular vet. Still, the delays were frustrating. Overall, they were much more receptive and helpful than my usual vet, but I would only come here for an emergency or if I can't get into my regular vet in a timely manner.

We had to visit this emergency vet twice in two days. I can't say enough good things about this…read moreplace and the staff! The location is convenient, being right off 270 is nice. Zachary was amazing, the first visit we had to wait awhile in the car. Zachary came out and made sure that my dog was still doing okay. He is so nice, treated my pup like his own. The other receptionist was amazing as well, I sadly didn't get her name to mention in this review. We had Katie T. As our assistant for the doctor. She was great with our pup. Both doctors we had were great as well. I'm happy to say we will be returning as a patient.

Update: I strongly suggest patients take their babies to another vet office. Over a week later, I…read moreSTILL have received no communication from the manager nor any call back from the vet about my baby's bloodwork. I only received a voicemail from the receptionist Marissa (who is not allowed/permitted to communicate the bloodwork to me) about how they are busy due to the holiday and to expect a call. This call has still not been made by the manager nor the vet to communicate my cats bloodwork about heart disease. Disappointed. I have taken my babies here for the last few years, and recently this year they have dropped the ball. My oldest cat had bloodwork done, no communication had been received about bloodwork results. Not only have they not communicated bloodwork, but when I visited in April, i mentioned an issue of my cat itching themselves and over grooming. My cat apparently had fleas and although the receptionist said there were notes claiming they communicated flea treatments, I never actually was communicated the need of flea treatments or anything. The receptionist Marissa was rude and was not very attentive when i told her the issue, she just repeated information i had mentioned, like the appointment being in April and was trying to say that my cat must have gotten fleas AFTER when she has been itching and excessively grooming. I called Wednesday and was told both a vet and the manager would contact me regarding the issue, and to communicate the bloodwork I paid for; no one has given me any call back whatsoever. I expressed how now I have to treat my house AND my other cat because of their negligence and I have wasted my money on a blood exam they havent given me results to, when i paid a lot of money to get treatment and for the vet visit. Extremely frustrating and disappointed in how this place has been handling treatment to my babies.

Doctor care is the best vet i've ever been to jeni loves him…read more And the girls are great.They all know jeni.By name

Dr Maria has an amazing bed side manner with both people and pets. She did an amazing job with well…read morevisits, treatment for heart disease and even end of life care. I'm so pleased we got assigned to her.