SAN failure after firmware update. It took a bit longer than i hoped (around 2 weeks) but they…read moredelivered all the company project folders in perfect condition.

They recovered my data, yes. But i wish the communication had been a bit more responsive during the…read morefirst few days. I was anxious. That said the results were solid and I'd still consider using them again if needed.

They built me a home office machine maybe 5/6 years ago. No extra crap software. Fast reliable…read more Still going. Ordering a new one this week just to start fresh. Great service and product. Definitely the way to go rather than Best Buy etc

Tried to stop into the store during their "open" hours but nobody was there…read more Super disappointed cause I was really looking forward to dealing with a local company.

I needed to get my new printer installed and set up with wifi, etc. I tried myself for about an…read morehour. Before I lost my mind I decided to see if I could get an expert to help--and I found Jeremiah. He's great. Smart, thoughtful, and got the job done. I felt very comfortable having him in my home. Nice person, knowledgeable, and conscientious.

Ross and his staff do a amazing job! As my business grows they have been there every step of the…read moreway. They have assisted with monthly managed services to start. Then I needed better equipment and they assisted me in buying what handles my needs. I have bought several laptops new and refurbished. Recently a new desktop to handle HUGE files for high res photo files and editing programs. They truly care and treat you with respect. This I appreciate as I don't know much about techy stuff but need it to operate my business. I feel I have a great friendship with them! I would refer them to anyone who wants to feel good about thier IT support.

Stay away from these guys. They are inept, are liars, and will cheat you. One star is too much…read more I sent them a perfectly good dvr recorder (Philips) that contained all of our family movies (the equivalent of over 60 DVD's). Philips designed the recorder to not allow easy transfer from the hard drive. However, there is software and process out there on the web that documents how to do it (all over You Tube). I did not trust myself with the technicalities of doing it so I thought I would turn to the pros. BIG MISTAKE! Two days after sending my recorder I got an email saying they were done and could only get "less than 50 percent of the data". They said once you pay the bill ($250 plus $99 for a cheap hard drive and $50 FedEx shipping) they would ship it to me. I received an external hard drive with only about 10 percent of the movies transferred to it. But they did not ship back my Philips recorder? Over the next three weeks I had to beg to get my recorder back (of course I had to pay another $35 shipping). These liars assured me that I would get the device back in working condition (as I sent it to them). I got it back today disassembled (see pictures on google review). I have so much more I'd like to share but all I ask is that you do business with someone else more talented, reputable and ethical. Brendan Hodge did the work, Brent Jackson is the President CEO and lied to me and ghosted my inquiries over the last month, Victor Nelson shipped the DVR back to me. I do not trust these guys and I hope you will not as well. (note: one thing that is very odd is that these three "people" all responded to me from the same phone number and same e-mail address. It makes you wonder if the idea of several people working for you on the other end is also a hoax.) Better Business Bureau, Consumer Protection Agency, Law enforcement next? Pictured below is the unit that I dropped off and the unit I received after these guys screwed it up. Late addition If you have any question about the integrity of these guys, just look at what they sent back to me....they sent the device WITH NO HARD DRIVE. WHAT FREAKING CROOKS!

From the owner: Hard Drive Data Recovery, External hard drive data recovery, SSD data recovery, flash drive data…read morerecovery, camera card data recovery, phone data recovery, RAID data recovery.

Took in a old computer that had a update interrupted and would no longer work…read more I asked for help fixing the problem but they were not able to.

You just don't know how grateful I am for this company. I had bought a new computer and it had…read morebegun to sync all my data onto the other computer compromising the Privacy of my clients. In a matter of minutes they unsynced them and my files were restored and most importantly private..great service!!

we have been paying these guys for shredding service for few years. they are always late and only…read moreempty about half the bins. these past two months they have refused to service us altogether. when we called to try and get someone to pick up the paper we were given false promises of a pickup but they never showed. they claim to be open but when we went to the local site the doors have been locked on all entrances. this has been the same for two weeks now. the customer service hangs up in the middle of a conversation if the agent gets bored. we have been trying for two months to get them to come do what we have been paying them for but no luck. finally we decide to cancel our agreement but they refuse to let go of our account and have still been charging us. we eventually had to cancel our corporate card just to get them to stop but then they sent us letters demanding we pay them but still no service has come our way. the last person we talked to said we are contractually obligated to pay them " whether services have been rendered or not" worst company to work with , worst customer service, and worst actual service if they ever did anything. this place is just one big scam now. strongly suggest buying your own shredder. costs cheaper and at least you always know whats going on.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.