Sam was a gentleman who went above and beyond for my Macbook repair. The price was better than fair and I highly recommend his services!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get the fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian read more

They fixed my daughter's laptop. Dropped it off Monday & it was ready by 1pm Wednesday. It was $309 for the repair & installed new hard drive. BTW, it's in the same complex as the taqueria (across the street from Goodwill). If you blink you'll miss it! read more

We've used Meridian Computer's services a couple of times and have found them to be knowledgeable and reasonable. If they can assist, they'll tell you. If they can't, they'll also let you know, before you've spent your money! We had them repair a computer on one occasion. On another they were able to tell us that they could not repair it cost effectively. This is a great business and I recommend them! read more

Really good place to do business. I was in for the first time for a Samsung laser printer jam issue. I called to get an idea of what I would be dealing with, and the gentleman gave me good accurate info (approximate costs, how to find them etc). I went by and found the staff (likely owners) to be helpful, charming and really funny. The printer issue was resolved at the cost the estimated, and it was ready for pickup the same day. May all things be so easy in life. Thank you! read more

Sam does a fantastic job... I don't need the service as much, but they have to be perfect when I do need them. Sam is easy to deal with, he gives great client service, and the price is right. I'll never use anyone else. read more

Delighted at the quick turn around on my Dad's old laptop. I felt the price was fair for two hours labor, and was well worth it for a fix in 24 hours. Nicely done, friendly experts who don't gouge you are always appreciated and in demand! Would absolutely use them again! read more

Thank you very much for all of your help. I've been having problems dealing with an old version of quickbooks and intuit trying to force me online. Thank you for doing a clean install and continued support! read more

I decided to drop off my computer for this shop to repair based on the reviews from Yelp. But unfortunately, I received nothing but bad experience from this store. Back in May, I started noticed an error massage has been coming up occasionally saying "The power adapter attached to your system is not recognized. Attach a supported power adapter with at least 45 watts". I assumed that the power core that came with the computer might be bad, so I ordered another OME Dell power core. With the new power core, the error message went away for about a month, then reappear again. At this point, I decided to bring the computer in for repair. I brought the computer to Meridian Computer on 6/24/24. I was told by an employee there that the diagnostic would cost $60 and if I decided to have the laptop repaired with them after the diagnostic, then the $60 diagnostic fee would be waived. Later that day, I received a phone call from Sam the owner. He informed me that the battery in the laptop was bad, and the cost of the replacement would be around $120, so I authorized him for the repair over the phone. Sam said he has to order the battery and I should be able to pick up my laptop on 6/26/24. Since I did not hear from Sam, I decided to call him on 6/26/24 to see if my laptop was ready. I left several messages between 6/26 and 6/28. I finally received a call back from Sam on 6/28. Sam told me that they installed the new battery but the problem still exists and that his technician will need more time to figure out the problem (so the initial diagnostic was wrong). Sam told me to give him until next Tuesday (7/2/24) and they should know the real cause of the problem. I waited until Wednesday (7/3/24) and still have not heard from anyone at Meridian Computer, so I decided to give that another call to check on the status. A male individual answered the phone. He told me that he does not know the problem(s) with my laptop and does not know when the repair will be done. He said Sam is on vacation this week and I have to check back next week. On Monday (7/8/24) I received a phone call from Sam. He told me the repair would cost me an additional $190, which brings the total to $310. At this point, I do not have any other options but authorized the repair. I have been without my computer for over two weeks and need it for work. Sam said he had to order some more parts and the repair should be done in two days. On 7/10/24, I received a phone call from Sam telling me my laptop is ready for pickup. He said they would guarantee the repair for one month (which contradicted what his employee told me when I initially brought my laptop to them. The employee told me all repairs are warranty for 90 days.) I expressed my concern to Sam that the 30-day guarantee is too short, he told me once the laptop is working, there should not be a problem. I went in to pick up my computer in the afternoon of 7/10/24. When I went into the store, his employee (the same person who accepted my computer on 6/24) told me that the OME Dell power cord that I ordered was "fake", and that I should discontinue using that power cord, otherwise, the problem will reappear and the repair warranty is void. The same employee also said I could purchase a Dell power cord from them for an additional $45. Since I did not want the warranty to be void, I decided to spend the additional $45 and left the store with my laptop and their power cord. The computer works fine for approximately one month. Then the same charging issue reappeared on 8/10/24. Exactly one day the warranty expired. As of writing this review, the battery of my laptop would not charge and the power of the computer is completely drained. I cannot even power up my computer even with the a/c power plugged in. If you decide to bring your computer for them to repair. I sincerely hope that you will have better luck than me. I would not trust them to do any repairs on any of my electronic equipment again. read more

Meridian Computer Systems - IT Services & Computer Repair Near Me - San Jose, California

I was so lucky to see the Meridian shop when I was driving home! I was in a bind work wise and My printer and laptop were of the fritz. Needing help quickly, I tried Meridian. What a great experience! Sam,the owner emailed me that he was OOT but he'd get someone to come today. He sent Ethan, and I couldn't be happier! He straightened out my mess and got everything working again. He was great! Very polite, professional and economical. Thank You!!! I'll send others!!! Suzi read more

Great service great people. I would definitely come back when I have computer needs. I came looking for scanner solutions and was efficiently helped. read more

Sam was very helpful showing me different tv options and security, he security cameras at my attic and outside house and very easy to use set up. read more

Took my very very old but still working lap to see if they can save files and move them to hard drive -- did no open my laptop top while onsite as I trusted them to honestly leave the computer working as it was when I took it there - 3 days later when I went to turn the computer on turns out the mouse does not respond and cannot access any of my work I was able to access before taking it to them -- not Ok not ok as they declined to tell me they had disabled my computer-- Do Not Trust -- by the way they also charge $60 for the "diagnostics". Which no one seems to mention anywhere Update: I called them in Monday following and he had me bring the computer back unsure what happens but he did give me mouse to make the computer functional again thank you read more

By a referral from a friend, this place is amazing and Sam and his team are wonderful! So helpful and knowledgable and prices are great too... what al title gem to have in our backyard! Thank you Sam for all you do! read more

I lost the hard drive on my laptop due to a recent power surge/outage, and I got a local recommendation for Meridian Computers. I walked in, asked many questions, and left the drive for a diagnostic and data recovery estimation. The data recovery took less than a week and done for a fair price. I'm impressed with the friendliness, integrity and knowledge of people at this shop. Good job guys and thanks. If the need arises, I will gladly give you my business again. Regards, Dan read more

My desktop had a serious issue with blue screen. The seller Best buy and it's support team could not fix it but this store was able to handle. Another good thing was the clear explanation. read more

What can I say? The combined efforts of Sam and Bill, at Meridian Computer Systems, resulted in a TOTAL restoration of my main system's HD, which had crashed and was utterly inaccessible. This was HUGE, as I was facing losing 10 years of photography post-processing and databases, plus a plethora of related (and very expensive) photography applications . . . (as well as the standard suite of Windows applications such as MS Word etc. etc.). As an IT Tech (retired) I absolutely committed the cardinal sin of not having sufficient backups of my system. Sam and Bill, through their willing persistence (and a heavy dose of compassion) performed a genuine miracle by completely recovering my main system disk, over the course of four days' effort. Beyond their demonstrated technical wizardry, they went far beyond the call of duty by having my system back to me on a Sunday morning -- a normally closed business day for them -- simply so that I could be back up an running in the quickest time-frame possible (which I REALLY appreciated). Frankly, I am still shocked/surprised that my outcome was so utterly spectacular . . . I didn't have much optimism going in, nor for the first day or two of their efforts. But the news kept getting better and better as they doggedly pursued and applied solutions, and I shall never forget their kindness, empathy, and complete willingness to really go far beyond the normal expectations by putting in extra time and effort, thus minimizing my downtime. When I got the call on a Sunday morning from Sam, with good news, I immediately drove over and, with his blessing (and much patience) I took a good forty-five minutes, if not an hour, testing the results (which was mostly verification of crucial files, and applications' functionality). Having done such work in my days in IT, I knew all too well that first glances in these cases can be deceiving . . . but in my case, the entirety of my system was indeed restored (on a brand new disk, of course). After very patiently awaiting for me to finishing "auditing" the system image, Sam presented the bill, with the comment, "James, I really hated to charge you so much . . ." Have no fear: given the several hours, over several days, of meticulous effort -- demonstrating quite clearly that they (both Bill and Sam) were genuinely and wholly invested in trying to save me from disaster -- the cost was **WELL** worth it, and extremely, even ridiculously reasonable. Had Sam and Bill not put in such a yeoman's effort, and not been able to obtain a successful result, I would have been looking at sending the hard drive to any of several specialized labs which do ONLY disk recovery --- which would've easily cost 5x - 10x more than Sam charged me. BOTTOM LINE: AN EXCELLENT EXPERIENCE, FROM EXCELLENT EFFORTS BY EXCELLENT PEOPLE. read more

Walked in with my laptop, no wait. Took my laptop and had it repaired in less than a week. Got some good advice on backing up my data too. Not looking forward to having a broken laptop again but if I do I know where to go. Thanks, read more

Very competent crew and so much more reasonable in cost compared to the big guys. My neighborhood computer repair shop par excellence as far as I'm concerned. read more

If you are looking on yelp for cpu repair, first I should say that I'm sorry! The next thing I should say is to stop scrolling down! These are the guys you want. It's hard to find a repair shop outside of a big box store, but the search was worth it. Simply put, they were incredibly professional, responded quickly, kept me updated, fixed the problem (replace my hard drive and saved all my info), and came under budget. They check every box. read more

My three year old Dell XPS suddenly stopped working. I brought it into Sam and he determined that the disk drive was okay but the Mother Board had failed. I had him replace it and add a solid state drive. Sam was very prompt, his service is excellent and his prices are very reasonable. I trust them implicitly with my computer issues. So glad to have Meridian Computer Systems available when I need them. read more

Sam an Jay, awesome duo, they moved three computers, printers, phones, credit card machines, cameras in our office. Such a great job, no drama, no over charges, were working so fast, we were just so impressed, with their can do attitude. Thank you fellow helpers they deserve all the accolades they get. One big thank you from a very great full customers read more

These guys are good. I worked with IT for 22 years so I can tell when the guys do good or they screw up. This shop does a fantastic job and the rates are very reasonable. I will continue to use them in the future. Thank you very much my computer runs great now after you fixed it. Steve Thompson Retired Purchasing Manager of 22 years In The Valley. read more

Brought my laptop computer (Lenovo Thinkpad) in after a vacation accident where some liquid was spilled onto my computer and caused my computer to become completely dead (could not power up or charge). I was worried that the computer would be a total loss. Sam and his crew diagnosed the problem correctly, fixed the issue, and now the computer runs as smoothly as it did before at a very fair price point. I would definitely recommend Meridian and Sam for any sort of computer repair issues and will definitely be bringing future computer issues here as well. read more

Had a complete redo of my computer system done due to incompatibility issues with the older Windows XP by the owner of this store. Sam came out to my house and copied, installed and solved the incompatibility issue. He is a top professional in this area for sure. Once completed, he tested every feature of my network, and everything is running just great. If you have any computer related issues, I highly recommend this place. Thanks, Sam, job well done! Robert S. read more

Hired them to extract an old hard drive into a USB drive. Did an expectedly great job

These folks are good. Don't judge book by cover - small place. I spilled some water on my favorite Macbook aire. Thought I caught it in time, but the trackpad stopped working and some keys. I opened it up myself but wasn't able to fix... These guys fixed it up in less than week... I never asked how long it would take because I was about to leave on business trip. Got a phone call from person who looked at it - said what needed to be replace and cost and I could pick it up next day. Nice. The repair was very professional (I'm in this business) and reasonable in cost. I will be using these folks again. read more

Called Meridian Computers today to get help with some networking issues at home. Spoke with Sam who was extremely knowledgeable and attentive. They came out same day, fixed the issue in 30 minutes flat and I couldn't be happier. Such a big difference from the "Geek Squad" impersonal and corporate service. They are my go to computer shop and love supporting the local Willow Glen small businesses. Give them a try. read more

When my laptop screen went dead on me I freaked out. I use to go to CompUSA to fix my computers, but they closed a lot of their stores including the one by my house. I knew I didn't want to go to the Geek Squad as they are overpriced and try and trick you into buying extras (I have several friends this has happened to). I did a search online and found this place and saw they had been in business for a while, not one of those here one day gone next places. Anyway, I brought my computer in and they were very helpful and polite. They gave me an estimate which was accurate and didn't try to sell me extras such as would you like us to back up your hard drive- hidden cost- as the Geeks do, would you like us to upgrade anything-hidden cost-? All and all, if my laptop goes kapooie on me again (which I hope it doesn't) I will take it back to them. read more

Meridian Computers has been supplying, servicing, and trouble-shooting my PC computer needs for over 15 years, both professionally and personally. You will not get the type of courteous, excellent, professional service at the big electronics chains, that you will receive from Meridian Computers. I highly recommend Meridian Computers for all of your PC tower and laptop needs. Sam is the man! read more

Took in a year old Lenovo laptop and a shattered iPad. IPad was fixed fast and while the laptop was much more serious (they could fix it but it would require replacing the entire screen- almost as much as buying a new laptop), they suggested I contact the manufacturer for a hopefully cheaper fix. Great customer service, quick turnaround and suggestions for cheaper alternatives? I'll use them again if needed. read more

Absolutely fantastic service! My PC crashed and within 24 hours I was back in the saddle. Highly recommend this place. Sam is terrific!

First of all, Sam and his crew of guys are really friendly and make you fell relaxed when you walk into their establishment. They ask questions, listen, and have a genuine interest in helping. They are also fast, professional, and go out of their way to make sure that you walk away satisfied with a working computer, not to mention that they have very reasonable prices. My computer issue was not easy and kept returning. They used multiple strategies to fix it until they found the problem. I have visited multiple people in San Jose, and I have to say that Meridian Computer Systems is one of the best. read more

They did a great job fixing two Apple MacBooks. And their price was reasonable - much less than taking them to be repaired by Apple, now that they're out of warranty. We'll definitely be back the next time a MacBook breaks (hopefully not soon!) read more

We had a major crisis yesterday with our POS computer we use for a cash register for our business. Sam was very helpful and took our computer in and ran diagnostics on it, as well as backed up files on my external hard drive. Their rates for service was great, and I had the computer back in my hands by 9:30 this morning. I was expecting this to take a lot longer, and be much more expensive after reading multiple reviews for other computer repair places. Definitely give them a call if you need any help with your computers, they saved the day for us!! Thanks Sam! read more

Sam is such a great guy to work with, calm, patient and competent. He has saved my computer and fixed my phone and stereo stuff. So kind, just call him! He can do anything! read more

Sam was very helpful in helping me deal with a computer that wouldn't turn on. While I waited, he was able to quickly diagnose that the power supply was bad. And, he was able to install a new power supply the same day. To reiterate other reviews, service was fast, affordable, and friendly! I will definitely come back to Meridian Computer Services for any future problems. read more

My wife's computer wouldn't boot up, and there was a lot of valuable information which she could not afford to lose. Not only did they fix the boot up problem, and cleaned up my wife's computer so it ran more efficiently, They also backed up the data for me. Without hesitation I would highly recommend them. They are honest, professional, and knowledgeable. read more

They know what they doing. Excellent job done on my Sony Lap Top. What's geek Squad of best buy. They were unable to figure out about my computer. This people are great. They did a good Job. It is little bit pricey yet they took care of the problem. read more

I brought my computer to Sam as it was having issues starting up and loading programs, he fixed it quickly and is now running better than ever! I appreciate the excellent service. read more