Mike from MRG Mobile Detailing arrived on time, worked diligently for a few hours and now my 2005…read moreJaguar is gorgeous. I honestly had no idea it could look this good. This was well worth the money and I will be doing it again as needed. I will let these pics speak for themselves.

I contacted 4 detail shops through Yelp to get quotes for my wife's 2018 CX-5. I was asked 9…read morequestions, and then given a quote. Here's the quote from MRG: "Here is my price estimate: Price Estimate $290 flat rate" I accepted the offer and we scheduled for 9 days later. The detailer arrived at my home on time, but right off the bat said, "oh you have a dog, there is fur and mud, it will be $50/hour extra." I protested the last minute price change and he offered "well I can detail it for the quoted price but it likely won't get fully clean." I then reached out to the scheduler to make sure this was correct and they confirmed that is how they operate. Ultimately I declined to do business with MRG. Given how many 5* reviews MRG has this is super surprising to me. And yes my car was dirty, and there was dirt on the rear seat... thus the need for a cleaning, but in my opinion nothing extraordinarily gross (pictures attached). Now please allow me to editorialize a little bit: 1) If they noted this 'dogs extra' charge up front, so be it. But they did not. 2) If my car was excessively gross with filth, so be it. But it is not. 3) Pretty sure my twin toddlers were much messier than my dog. 4) Something like half of American households have dogs. It would be really simple to ask people if they have a dog or not as part of the estimation process. 5) Here's what "flat rate" means, from the dictionary: "A charge that is the same in all cases, not varying in proportion with something." So I guess the flat rate is not flat after all. 6) I have written 364 Yelp reviews over the past 12 years, and I'm very reluctant to give a 1-star review, having only done so 8 times previously. I hesitate to use the term 'bait and switch', but there I said it.

Review Update 1/9/2024…read more Yesterday, I received a call from Gabriel the manager a few hours after I had left. He was very apologetic and explained that there was a schedule mix up that day and he wanted to make it right. I decided to give them another try and booked another appointment with them for 1/9. I was not disappointed. The crew did a phenomenal job cleaning my vehicle!

Paid $230 ($255 after tax) for sedan 3 hour external/internal detail service…read more The external portion is absolutely worthless - the spray wax did nothing & car was still dirty. We had to go to a car wash after to get the dust/smudges off. Internal - glove compartment wasn't cleaned (tissue/dust inside). The middle console had water inside. The employees left SOMEONE ELSE's belongings in the trunk! We had to drive back to return it. Enployee offered a free re-do service. We refuse to waste more time on a poor service. Pros: friendly staff and easy to book online. But overall Quality is unacceptable. I wouldn't recommend this business or service.

This place is simply the best most meticulous cleaning and wrap place in the country. It's run by…read moretrue experts in their craft. Their pricing may not be the absolute lowest but I have not thought I was ever taken advantage of. And you are paying for the best quality available. I have had them repair wraps and my family has had them do detailing and wraps on at least 3 separate vehicles. I wouldn't take my car anywhere else.

I talked to a lady on the phone who said she would give me a call back, I missed the call however…read morein the voicemail I was told there was no need to call back and they would book the appointment. When I arrived I was told the lady I spoke to said she never heard back from me even though in the voicemail she said I didn't have to. We also spoke about the cost of the detail and she told me it wouldn't be much more than the listed price although I drive a bigger SUV. Due to their "system being down" when I showed up for my appointment no one knew that I was coming. They didn't have availability and when I asked about pricing I was told it would be double the cost of what I was told over the phone. They said they could fit me in the schedule but it would take a week instead of 3 days. I dropped the car off on Monday and ended up getting a call on Wednesday saying my car was ready so I went to go pick it up. It looked good until a week later when I noticed spotting(?) I'm not sure what it's called on the drivers side door. Overall communication seemed off and now I have this stain on my car after paying twice what I was quoted.

Scott did a fantastic job on my daughter's car. It was a pleasure working with him. The car looked…read morebrand new inside. He removed permanent ink, coffee stains and grime from having two kids who play sports, ride horses and motorcycles.

Great customer service. Will definitely be going back. So much attention to detail that there was…read morestuff cleaned I would never think of. Thank you for your help

Great experience. Dropped my car off in need of care and they returned it to me in sparkling…read morecondition. Front counter staff were polite and gave me an accurate estimate of the amount of time the service would take. Came back earlier and they had almost completed my cleaning service. Special care was taken to details like floorboards and dash. They were able to get rid of some stubborn stains that had bothered me. y car now looks new and refreshed, so glad I chose to come here and get such exceptional service. Lots of dust and grime removed. Will not wait so long and come here sooner next time.

Fantastic work, attention to detail and excellent customer service. Worth every star of a five star…read morerating.

I did something stupid a year ago. I used the abrasive side of a kitchen sponge to remove sap from…read moremy hood, roof and trunk lid. When it dried I had truly screwed up the finish on the car. We're talking ugly scars. Then someone told me that a good detailer might be able to remove them. I was doubtful, but reached out to several mobile detailers and seemed to click best with Devon. He offered to come do a test area for $50, then if I was happy with it, he'd do the rest of the job. He came the next day, did the test patch and, wow! Scars be gone! The photos are before and after of the hood. The after is so restored that a nearby tree and the clouds in the sky are reflected off the hood. I'm 100% satisfied. So satisfied that I paid Devon $300 instead of the $250 he quoted. Plus, he's a super nice guy.

I never got scheduled for the detailing after multiple attempts at contacting them. I was pretty…read moremuch ghosted.

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

Another great car wash by Dietrich assisted by his intern Arnold who did the expected and usual…read morevery thorough car wash including wheel wells, wheels/tires and door jambs using top grade products to include The Rag Company microfiber towels. A1 Auto is my go-to mobile car wash service.

They saved the day with my newly purchased Mercedes, after unfortunately washing the car with a…read moreshower sponge! Whoops! Amazing service. John, the Manger is superior, honest, knowledgeable and an incredible person. His passion made me think he was the owner. The office manager was a pro. Everyone here deserves a raise! Future lifetime customer here. They are EPIC!

Managed to give me a flat tire. (UPDATE BELOW) While power…read morewashing the exterior of my car, the power washer hit the valve stem on my tire and tore a hole in it. They told me it was flat when they started. It was driven the previous day and was in a closed garage. It was inflated the morning I took it out for them to wash. So, not only did they manage to tear the valve stem and render the car inoperable (it cannot hold ANY air, and patch kits don't seal valve stems) they lied about the cause. The quality of the cleaning doesn't matter if you manage to render a car inoperable while merely CLEANING IT. UPDATE : Vlad contacted me to offer to replace my tire in exchange for taking the review down. I refused and explained that the 1 star review isn't because of the mistake or damage, (replacing a valve stem is like $30 for a tire shop, or less) but rather because it clearly happened while they were working on it and they chose to deflect and mislead me about how it occurred. What followed was an absolutely insane text exchange that I am embarrassed to have entertained for far too long. I had to block his number eventually because he wouldn't quit trying to convince me he wanted to "make it right." News flash : Your chance to "make it right" was when it first happened and you decided it wasn't your problem. Vlad will "do the right thing" only when he has to personally face consequences.

the service is great they provide good promo and discount…read morethe only pet peeves to me was the car freshener they used, it is smell too strong perfume. it coat the entire car with this smell too strong the point my passenger (sister) want to vomit due to scent Otherwise, everything is awesome

Amazing job removing my old PPF off my bumper and giving my car a nice exterior detail prior to…read moreselling. Car looked so good I almost didn't want to sell it.

I had PPF installed on my 2026 Porsche 911 with the Aero Kit -- full front, side sills, a rear…read moresection near the wing, and a couple places on the interior that are prone to scratching. This is the third 911 I've had PPF applied to, but my first experience with Benchmark, and they absolutely exceeded expectations. The quality of their work is outstanding. There are noticeably fewer seams than I've seen from other installers, and on the headlights and other tricky areas, they managed to lay the film cleanly to the edges. This makes a huge difference in avoiding dirt lines, potential lift points, and other issues over time. They were able to schedule me within about a week of my initial outreach, and throughout the process they were professional, friendly, and delivered excellent value for the work. I wouldn't hesitate to use them again and highly recommend their work.