I would actually rate them zero stars but Yelp requires me to at least put in one star to write a…read morereview. This woman (Rachel Devlin) is unprofessional and unreliable. I do not recommend her to anyone. I contacted her 10 days before my daughter's 3rd birthday party inquiring about cupcakes. After several days of back and forth emails about pricing, I placed my order and confirmed the date and time of our party with her. She confirmed the delivery time would be between 10-11 am that day. (Our party was starting at 11 am) Party day comes, 10 am, 1030, 11 am, no cupcakes. I gave her a little time to be late, but by noon I had a HOUSE FULL of 3-year olds and still no cupcakes. I left her multiple voicemails on both phone numbers I had listed for her. I was not able to get in touch with her at all. I began trying to find another bakery in the neighborhood that was open but had no luck so eventually I was forced to run to the grocery store and buy 4 dozen (mediocre, not-vegan) cupcakes for my guests. I missed half of my daughter's 3rd birthday party being stressed out about f-cking cupcakes. By 3 pm all our guests had left. Around 430 PM I was laying down with my daughter for a nap and our doorbell rang. I was half-asleep so I didn't answer, but then my phone began ringing. I answered and someone said "Hi, were you expecting a cupcake delivery?". The woman said she was only the delivery person, and that Rachel had called her after getting my voicemails. Rachel had mistakenly thought our party was the following day. The delivery woman then says "So I'm going to assume that you don't want me to leave these?" I nearly lost my shit. Ok, so Rachel made a mistake. It happens. I was about to come on yelp and write her a negative review immediately, but I thought I would at least give her a chance to personally apologize, try to make it right, etc. It has been nearly 2 weeks now and I NEVER HEARD A WORD FROM HER. Unprofessional, unreliable, unapologetic. Stay away from this business.

I had the pleasure of consuming a delicious pumpkin chocolate chip cupcake at Wicked Grounds in SF…read moreback in November. I housed it in seconds flat and was instantly sad once it was gone. So of course, I contemplated having another. The cupcake was moist, pumpkin-y and absolutely divine. I'm glad that vegan baked goods exist and that Idle Hands knows how to do it right.

We were so happy with the cake and cupcakes for my son's birthday! Samantha recreated the…read moreinspiration picture perfectly -- it looked even better than we imagined. Not only was it beautiful, but the cake itself tasted amazing, and the snickerdoodle cupcakes were a huge hit, too. She was also incredibly kind, responsive, and easy to work with throughout the whole process. Highly recommend!

Best cakes ever. I recently had these cakes during my friend's daughter's birthday party. The cakes…read morewere delivered with the perfect

Oh, if I could give this baker 10 stars, I would! Beth is a truly talented baker with a passion for…read morewhat she does. Her cakes are exquisite as well as gorgeous to look at! I ordered a cake for a special gathering of 20 people and within this gathering there were 10 birthdays! Beth was so easy to work with, and made lots of helpful suggestions. She had no problem writing all the things I asked her to write on the cake. From start to finish, Beth was a perfectionist and did everything right! I first bought her tasting box, which is where you choose a sample slice from 6 of her cakes to decide from. I chose the dark chocolate mousse cake, which was the most exquisite, decadent, and richly dark chocolatey cake I have ever tasted. It was a HUGE success at our party, and so many people wanted to know where I got the cake from and commented on how they loved the deep rich chocolate, which was not overly sweet. Everyone from the party wanted to take home a piece of cake as a leftover, in fact they clamored for it! I also got half a dozen of plain vanilla cupcakes in case there were those who could not eat chocolate. These plain vanilla cupcakes were also exquisitely decorated and delicious through and through. This chocolate mousse cake was the cake that catapulted Beth to local fame in the cake world when she was in Seattle. This cake was so delicious and I got so many compliments on it, I'm going to go to Beth for all my cake needs!

We were planning a pre-parenting party and wedding event at our home. Our event planner suggested…read moreRenaissance and I'm so glad she did. We started off with a tasting box to get acquainted with the bakery's take on cakes. We loved the chocolate with salted caramel, and the summer berry. So we placed an order for a wedding cake to serve 75 people. Beth the baker spent time with us on the phone to decide the number of layers, flavors, and design. We came up with a 3-layer cake that would feature flowers to coordinate with my bouquet and our decor. Everyone loved the cake and the flavors, especially the chocolate with salted caramel. My mother, who is usually very critical of cake, said the summer berry was the smoothest cake she's ever had. The cake turned out beautifully, the delivery process went really well, and I only wish we had ordered more since everyone loved it so much!

Another shout out to our friend Phoebe, at Ladyfingers Bakery! This time it was another 1/4 sheet…read moreChinese Style cake with Whipped Cream. The fruit that I got was Strawberries, Green Grapes and Mango! 1/4 sheet is supposed to feed 15 to 20 people, but her cakes are so popular, I think we could have finished a 1/2 sheet! Once again, she wrote Happy Birthday in Chinese. I apologize for not having a picture. I didn't take any that night and am waiting for my cousin to send me one. I know my wife has been craving a Carrot Cake so I'll be ordering one soon! It was also nice to meet Phoebe's daughter while at the shop. Though she probably was wondering who that crazy old man was.

I bought an 8-inch red velvet birthday cake from Ladyfingers Bakery last week after Berkeley Bowl…read moreand another Oakland bakery were sold out. I've driven past this place for years and was excited to finally try it. The cake cost $58.95 (about $63 with tax) for a very small cake, which seemed expensive, but I assumed it would be high quality. I even specifically asked the employee if the cake was fresh, and she assured me that it was. Verbatim she said: Don't worry, it's fresh... Unfortunately, it absolutely was not fresh. The cake was extremely dry and crumbly, making a mess when we cut it, and it tasted like it had been frozen and thawed and then frozen and thawed again. Even worse, the frosting wasn't cream cheese frosting (which red velvet should have) -- it was plain vanilla buttercream. This was the only dessert at my friend's dinner party birthday and it was honestly embarrassing. My friend politely ate her slice, but no one else finished theirs. Her husband who is outspoken just flat out started talking about how dry the cake was... To their credit, when I contacted the bakery they did offer a refund, but required that I bring the half-eaten cake back to the shop. I live in San Francisco and didn't have time to make a special trip to Oakland to return a cake that had already been tossed in the trash outside and then fished back out. $63 for a tiny, dry, clearly not-fresh cake is unacceptable. Unfortunately I won't be back.

Sue is famous for her treats! Very responsive via email for order updates. I think I mathed wrong…read moreand ordered WAY too many biscotti, but they definitely did not go to waste. Try her s'mores cupcakes :)

I stumbled on Sue's Custom Desserts on Yelp and I am so glad I did, Sue was able to make…read moreaccommodations for 2 dozen Strawberry flavor with cream cheese frosting floral cupcakes for my cousins Garden Theme Bridal Shower thank you so much!!! I will definitely order again and my apologies for tryin to change the pickup time but I made it!! Holy Moly her biscotti options looks amazing

I placed an order online for a carrot cake. Upon pickup, I was greeted by friendly staff who double…read morechecked to ensure my order was correct. I loved the added touch of a tiny jar of candles and a match that came with the cake. I took the cake out one hour prior to serving per their instructions. The cake was absolutely perfect. It was moist and had such an excellent crumb with just the right amount of icing! One of the best carrot cakes, if not the best, I've ever had. I will definitely purchase cakes from here in the future!

I came here on a whim in order to get a cake for my dear friend's party. I needed something small…read morebut personable not your average sheet cake from any store. I was so glad I chose this place! It's such a cute little quaint bakery with such nice friendly staff! Also bonus the cake we got was absolutely delicious! I will definitely be back for my next party! This is my new go to cake bakery! Thank you for a wonderful experience!

I would not recommend this business for weddings or important events…read more We booked a dessert table donuts, cotton candy, etc. with a confirmed 2:00 PM delivery time. There was no mention of a delivery window. At 2:00 PM there was no delivery, no phone call, and no response to repeated calls and texts. The first message we received was at 3:23 PM saying on my way. That's over an hour late on the day of a wedding. When the vendor finally arrived, they refused to bring the items inside, even after being given simple directions to an accessible first-floor entrance. Instead, we were told that if someone didn't come outside, they would leave with the desserts items we had already paid half down on and were prepared to pay the remaining balance for. This caused unnecessary stress and scrambling during the reception. What was most disappointing was the owner's response afterward. Instead of accountability, she deflected by rewriting the timeline, blaming background noise from frustrated guests, and making personal remarks about me as a customer. None of that changes the facts: * The delivery was late. * Calls and texts went unanswered until 3:23 PM. * The delivery was not completed as agreed. On a wedding day, professionalism, punctuality, and clear communication matter. Unfortunately, that was not our experience. Choose your vendors wisely.

I love Yin's cute sweet treats for party and have been ordering from her so many times this year!…read more The latest was for my friend's gender reveal party! All of the sweets are very cute and kids love it! With the quality and customer service I received, this is the reason I keep coming back to her! Highly recommended!

We ordered a cake and cupcakes for my son's birthday party…read more Andrea was very precise and professional in managing the order via email and both cakes and cupcakes were amazing. She suggested using Swiss Meringue buttercream that is slightly less sweet and everyone adored. The chocolate cupcakes were light and chocolatey. The lemon and strawberry cupcakes were nice, the base dense and yummy like a lemon madeleine, the strawberry buttercream so flavorful that it is like eating fresh strawberries. And the cake was delicious as well. A bit too sweet, but we chose white chocolate! But light and flavorful. It was a big success.

5 stars for Andrea Bakes! I ordered from here again a few months ago and the cake was perfect! It…read morewas a bit last minute and Andrea was able to do a birthday cake. She is so pleasant and sweet and her eye for design is on the spot. The cake itself is so fresh and delightful. Brings my cake vision to life lol This was my second time ordering from her and this will now be my forever go to spot for cakes!