Truly, a very comfortable relaxing space. This is my first visit and I did enjoy my massage service. The massage studio is small but clean and presents a very relaxing environment. My massage therapist was attentive and checked on me throughout the service. Like with all services in a big city, make sure you call to confirm the appointment before you go to the location. Definitely check the studio out. The neighborhood is nice as well as the various services they provide. read more

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Absolutely terrible experience. I booked this place for the first time. I arrived at 4:40p for my 4:45p custom 60 min massage. I got checked in by the receptionist and she instructed I change into the sandals and get settled as I waited. A few minutes later the receptionist grabs her belongings and tells me Mario is finishing by up and will be out to grab me shortly- she then proceeded to leave for the day. I sat in the empty lobby until 5:15p when I got up and decided to ring the front doorbell. Out came Mario the massage therapist and he told me I wasn't on his schedule. I even showed him the email with the confirmation. He called the manager and they said they'd be able to offer me a 45 min massage! I told them it was already too late and I didn't want to over pay for a shorter service. I asked for a refund and they said the charge will be released. No making it right.... No receipt. So frustrating for someone that just got off a 12 hour shift at their very physical job. Time is very valuable. read more

My second time around was a lot better experience. I had a very nice massage therapist who communicated the whole time and made sure everything was good throughout the visit. From beginning to end I felt comfortable and welcomed. Lilliann is a very kind and professional owner. I am glad I had the chance to revisit. read more

I love this place! Staff is always incredibly friendly and accommodating. They also have an automated system (via text) you can use to schedule appointments which is helpful. I see Loree and she is a miracle worker. Spends time working out the areas in need of the most attention. She is flexible and will adjust pressure depending on what you need. Loree is also just a kind and lovely person. Sometimes on weekdays parking can be difficult but otherwise I highly recommend! read more

I just had the best massage I've had in years. Can't wait to go back! Keyona was fantastic!

Poor quality massage.I came with tension and left feeling the same ,she didn't even massage my arms.My massage was 10 min short ,unacceptable .Waste of $100. read more

Lillieanns is a black owned massage business that takes pride in providing the best massages at very reasonable prices. I received an excellent massage from Lillie. I've had a lot of muscle tension in my back in which not only did she take away the tension but also gave some helpful tips I could do at home to help the issues I've been having. I would highly recommend LillieAnns to anyone looking for a massage, because over the years I've been to many of the larger well known massage chains throughout the city however I'll say this, LillieAnns gave me the best massage I've ever received and I'll definitely be back for more! read more

Just had a massage with Lillie and she is amazing! Not only a wonderful person to talk to, the deep pressure she applied was perfect for getting the knots out of my upper back and shoulders. It's been a month since my last massage and I'm incredibly surprised how much more relaxed my shoulders feel after. Probably telling me I have to go more often ;) Free parking in the streets around the place, they'll ask you to take off your shoes in the front and give you a pair of rubber slippers to walk to the massage rooms. Price is reasonable and very clean atmosphere, overall can't recommend it enough! read more

Oooooohhhhh, that's the spot. Oh, just right, mmmmmmmmhhh. perfect! Deep breathe in, now exhale... I feel so much better. Is this the right amount of pressure? Harder, softer? No, this is PERFECT! So when groupon listed Lillie Ann's for $20 for 30 min massage I thought, what the hay! Although I'd rather get a 60+ min massage, I'll take half an hr, mini getaway, that's what I'll call it, I'll get a couple extra certificates for my girlfriends, they'll enjoy it too! Well, we went today after work, I saw Donna and my friend saw Charles (my other friend decided to go to school instead, poo-poo! she missed out for sure!). All I can say is AAAAAAAAhhhhhhhhhhhhh, that felt good. Donna was so wonderful. Her touch was both firm and soothing and although we only had 30 minutes, she made sure that she hit all my sensitive areas that really needed work, all the way down to my toes! God, it felt so good! I am so relaxed now. I can't wait to crawl into bed and fall asleep since tonight will be a very good night with all my knots massaged out. Thank you Donna, I'll be back! (my gf enjoyed her session too, but I can't go into all the details since I wasn't in her room but I'm sure she'll be going in for another massage and not for just 30 minutes!) read more

Updated review! Lillie Ann Reached out to me after my review and we discussed what I liked/didn't like. She was very understanding and sweet. She offered me a complimentary 1 hour massage with Roslyn. This time my experience was WAY better. I met Roslyn and LillieAnn before the massage - they are both sweethearts :) Roslyn and I talked about what I was looking for and her massage was great. I woke up this morning feeling so relaxed! She talked me through the massage and made sure that the pressure was fine. She took the time to find all the knots in my back and work them out - this is what I really needed! I think I will be going back to see Roslyn again for a 90 minute massage in the coming weeks. Will also try to see LillieAnn for a Thai massage or hot stone massage at some point too once it gets really cold out :) read more

I had an issue with Lilliann's over a canceled appointment and they were very quick to remedy the situation, they did not ask me to edit my initial review but I decided to do so for the great service! read more

Normally, I'd have a few massages during the year but it's COVID so there's that. I finally broke down after a friend had a good experience. I really appreciate the cleanliness, literally I saw somebody wiping a surface every few minutes. Then there was the massage which was amazing and everything I needed. I can't wait to go back! read more

So I just had my first (but not my last) experience at Lillie Ann's at the recommendation of a friend. I am 7 months pregnant so it's hard to find a place that has pregnancy certified therapists. Upon my arrival, the gentleman at the front desk was extremely polite and tried to make me comfortable. My therapist, Vachetta was absolutely amazing. She came out within 5 minutes of my arrival and showed me to the room. She also told me how to lay on the pregnancy bed which was a bit awkward at first. I had to go to the bathroom and when I came out I went straight to the room to undress. I could not for the life of me figure out how to lay on that pregnancy bed! It took a while for Vachetta to come back in (maybe she didn't realize I came out of the bathroom?) and I was standing in a sheet trying to figure it out. I got nervous as I watched the clock (it was now 5:18 and my appointment was at 5). When she came in, we realized I needed another pillow and that's pretty much when all of my worries eased away (literally!) She asked me about pressure, made sure I was comfortable and everything was perfect. She kept communicating with me to make sure it didn't hurt or was strong enough. When she was done and left me alone to get ready, I checked the clock and it was 6:20! I didn't get jipped my minutes!!! One hour prenatal massage, accomplished. I will DEFINITELY be going back and recommending this place to my friends/family. read more

Had such a pleasant experience at lillieAnn's! I booked a 45 minute massage this week with Lillie Ann. I've been upping my weight training workouts recently and my neck and back are killin'. Lillie Ann greeted me and showed me around the spa, talked with me about where my pain spots were, what level of pressure I preferred and we got to work! The massage was fantastic. I felt totally at ease to give feedback if the pressure was too much or too little. The prices are reasonable for the high quality and service and I felt like Lillie Ann had my best interest/wellness in mind. I'll definitely be back! read more

My spouse and I went for a couple's massage a few weeks ago, and it was absolutely divine. Roslyn and Erik were amazing, and hit all the right spots. The atmosphere is very relaxing, and the decor lends an upscale feel. Would highly recommend! My only caution is that they use just a sheet, as opposed to the more blanket-style covers, so the modest may want to leave on their bra. We will definitely be going back next time we are in Chicago! read more

I purchased a 75min anniversary special for a massage at lillieAnn's. It was a great deal and the massage itself was very nice. However, my massage therapist was late to my appointment so the massage was more like 60min. I would probably return but try a different masseuse. read more

This was my second time seeing Lillie and was the best massage I've ever had. Lillie is incredible - her deep tissue massage was beyond impressive and she knows exactly what she's doing. I will absolutely go again and will definitely be gifting family and friends with a certificate to LillieAnn's! read more

Wow! Best massage I've ever had. I purchased a gift card here for my fiance last Christmas, and he really liked it. I had never been but also recommended it to my sister a few months ago. She scheduled it very last minute, but said it was one of the best massages ever. She told me I had to go to Eric. I was luckily gifted a gift certificate for a 90 min massage there for Christmas, so I scheduled with Eric right away. It was hands down the most relaxing massage I have ever had. Eric was really skilled at deep pressure without causing any discomfort or pain. I felt incredibly rejuvenated, and I know I will be back next time I want to treat myself! read more

The week after running 100ish miles in 24 hours, I was in desperate need of a sports massage because EVERYTHING. HURT. I happened upon a Groupon from Lillieann's and saw that they could get me in within the same week (on a Friday eve, nonetheless!) so I snapped it up. Fantastic decision. Samantha listened carefully to everything I told her about where I was having pain (again, everywhere), and was careful around my poor feetsies and toesies (6 toenails had fallen off in the past two days). This all left me thinking that, considering how much I beat up my body, I should really get regular massages. And I would come back to lillieAnn's in a heartbeat. Prompt, friendly, and reasonably priced. It's not overly posh or frivolous, but I don't need that when it comes to massage. As long as they get in there and work out the kinks, and do it well, fluffy robes and steam showers are but trivial afterthoughts. Free, easy street parking. read more

I really had high hopes for this place, judging by all of the great reviews. I don't know what happened here, maybe the wrong people? My boyfriend and I booked a 60 minute couples massage over Valentine's Day weekend. When we made the appointment, we requested two females to give our massages. Without calling to let us know this was not possible, they simply sent us an appointment confirmation that said we would be with Alice and Eric. Well, since that was not what we requested, we called to speak with someone and left a message when nobody answered. Nobody called back. So the next day, we made another call and again, no answer and no call back. At this point we were frustrated. When we arrived at the parlor, Alice was working at the front desk. She explained to us that there was not another female available. It was too late to do anything about it at this point, so my boyfriend agreed to see Eric. They then led us back to the massage room where I was shocked by how tiny the room was. We literally had to squirm around the tables in order for all 4 of us to even fit in the room! The room was colder than typical, and my masseuses hands were freezing, though she apologized. The massages were okay. Nothing special though. They used a lot of olive oil on our backs, arms, and legs so we were very greasy afterwards. I was very taken aback by the fact that they didn't even have showers for us to rinse off in afterwards. I have never been to a parlor without a shower!? As we were paying, they told us that they didn't accept tip on credit cards. They didn't have a sign up or think to mention this before our treatments started? We had to run to an ATM for cash tip and bring it back. All in all in was an uncomfortable and awkward situation. We will not be returning here. It was the least romantic Valentine's Day couples massage I could have imagined. read more

Eric, my message therapist, officially called me a regular. I found this place on Yelp when I was feverishly looking for a place to get a massage when I pulled a muscle in my neck a week before Spartan Race. I had been training for it for months and was in so much pain that I couldn't imagine competing. I came and told Eric and he went to work. I referenced him as a therapist and not a masseuse because he knows the body well and muscles. He pinpointed the knot and went to work this was definitely not the relaxing spa experience that must attribute with a massage. But he was providing therapy to add, what he said "more space in your muscles" so they aren't tight and knotted up. Although, the massage was tough. I almost immediately had less pain I turn my head, before I couldn't do that and got rest and stretched and kicked butt. In fact I was the second female to complete the race, just merely seconds behind the first girl out of 15 women. I see Eric often because he can give the most amazing relaxing massages as well. The way I gauge whether I had a good massage is if the therapist has to wake me up to let me know it's over. Yup, that's Eric! read more

Charles Queano is a god sent! I work on my feet all day and work with my hands. That continuous repetitive motion have brought me some problems: stiff shoulders/neck, nerve twitching in my legs, carpal tunnel. Charles takes pride in his work, is very knowledgeable and I trust in his expertise to make all my discomfort go away. He "just knows", as if his hands are magnetic and are drawn to the source of my pain. I have sessions with Charles weekly because he brings the balance to my life. I can continue to work hard and I have a real clinical massage therapist on my side tuning me up. Lillie Ann's is a pleasant experience. Beautiful calming decor, the place is spotless, and the staff is as friendly as they come!! read more

laying naked with just a sheet covering me and being rubbed, stroked and tenderized like a hot pig in a blanket....flip me over and carve me up I'm done. Much attention to details is apparent as this simple, yet effective massage clinic is about putting the body back to balance, with clean and private rooms that are relaxing and using tables that can move to positions to support your body properly...yes I had a massage here, and yes it was damn good. No extra pricing for heat therapy and even free water when I arrived. Easy street parking and prices to blow away local competition. Thanks yelp...great find! read more

I'm a bit of a facial whore...and I know a good facial when I feel one...umm... Anyway, this was good. I love getting extractions - heck, that's pretty much what I pay. I walked out of here with glowing skin that felt so clean and fresh! A week later - still glowing! I'm pretty sure I got a deal (that's how I afford being a whore), but this service is worth paying full price for - which isn't even that bad. Yay. read more

I've had four amazing and memorable massages in my life and Lillie Ann's was the best of the best. I was so relaxed that I had an experience that I can't describe in detail without sounding like a whacko. I treated myself and a friend to a spa day on my return visit but kept Lillie to myself. My friend was also very happy with whoever she ended up with. I no longer live in Chicago and when I go back to visit several times throughout the year, Lillie is always completely booked! I'm happy for her but sad for me. My trips are often spontaneous but I see that I'll need to plan ahead to get the chance to be treated by Lillie again. read more

Look no further, this is going to be your new massage spot. My boyfriend and I each had a one-hour massage and it was fantastic. LillieAnn was so sweet and she did wonders on my body - a perfect experience. 10/10 would recommend. read more

I stumbled across LillieAnn's by shear luck and I am so grateful I did. I have had many a massage, but the one I received from Ashley was simply fantastic. I was so relaxed, I could barely move or think when she was done--in the best possible way. Ashley really listened when I shared the areas I've been struggling with and she worked out tension I've had for ages. Days after, I still feel great. And, the space has a great ambiance and everyone I encountered was friendly. Can't wait to go back! read more

Another business I wish I could bring back to canada! LillieAnn's exceeded all expectations. A 5 star experience from start to finish. I came here for my best friends birthday and we booked three massages. Upon arrival they have you fill out a double sided form so that they know in advance what areas they should target during your massage. Our massages weren't done simultaneously so we sat in the waiting room and made small talk with the warm receptionist Kathy. She was extremly pleasant. The waiting room has comfy leather couches, refreshments and relaxing music. I think every staff member I came across offered me something to drink. Overall they were very hospital and the decor was beautiful. My massage left me feeling light. Valerie worked my knots like they have never been worked before. I do like deep tissue massages so they are a bit of pain mixed with pleasure but boy are they worth it! You can tell she is really in tune with your body because I didn't have to ask her to spend more time here or less there. She gave every inch the attention it deserves. She continuously followed up with me asking if the temperature was ok. She finished off the massage with a hot towel on my back and asked me to inhale eucalyptus which cleared my sinuses. I loved every minute of this experience. All my friends were impressed with the quality of their massages and LillieAnn (the owner that also massaged my friend) was so sweet and gave us all a hug goodbye. read more

Warning: I haven't frequented other spas for massages so i don't have a frame of reference, however, my experience was great. I received a gift certificate for my birthday and was itching to use it. I scheduled my appointment online with Charles. I only did 45 minutes but wished i had scheduled at least 60. Place is small. No frills here or ultra fancy stuff.. simply a great massage and friendly staff. Charles was great. I filled out a form and explained to him that i felt very tight around my neck and upper back. He made a conscious effort to zero in on the areas i had pointed out. I loved that he applied enough pressure and asked whether it was strong enough or if he needed to lay off. I left feeling so much better and scheduled a follow up massage. Definitely will be back. read more

If you have a muscle knot or sports injury, give this place a try!. I'd been struggling with sports related severe upper back pain for about 6 weeks and came in for 60 minutes with Charles. I won't lie, if you really need bodywork done..it won't feel like the "massage" you've been dreaming about. This is about moving your muscles/connective tissue around. That one session with Charles was enough to alleviate my pain after about a week...this is after I'd tried everything else under the sun. See him, you'll be glad you did! read more

I loved my spa day at Lillie Ann's! The environment was welcoming and very Ohm like. I was a little nervous about someone snatching hair off of my V Jay-Jay but the girl that did my wax was awesome. Made me feel at ease and the fact that we cracked a joke or two through out the process help pass the time. It was over so fast I did all that sweating for nothing :) I really enjoyed the facial and the massage as well. I came out feeling pampered and glowing all over. I definitely will go back read more

I contacted lillieAnn's after I'd been suffering for a good week from a tension headache that was a result of a stressed out knotted neck. Unfortunately this is a frequent occurrence. Between my research on Yelp and narrowing down someplace that was 1- near home, 2 - rated highly and 3 - could take an emergency appointment I found lilliAnn's. I booked my appointment online with Vachetta. I showed up, was introduced, filled out my a form and the massage commenced. Let me also say that the atmosphere at lillieAnn's was very calming and quiet which was just what I needed after being wind whipped on my walk from Union. The masseuse, Vachetta, was awesome; I like strong massages and needed it due to the hump that seemed like was growing exponentially from my neck. I felt ten times better after the massage, there was no pain and Vachetta was perfectly at ease with the ebb and flow of conversation. I will definitely be back! read more

I have been to LillieAnns a few times now and I love it! Before moving to Chicago, I worked work at a spa as a nail tech, so I would get frequent massages there. I have lived in Chicago for about a year, and have also tried several other spas for massages. LillieAnns blows every other massage I have had out of the water!! Every time I go to LillieAnns, I ask myself why do I even try other spas? I just tried a reflexology massaged with Donna this week, and it was amazing! I would highly recommend Donna and Valerie!! LillieAnns is clean, professional, relaxing, and the staff is talented. I will be back. read more

I highly recommend lillieanns. I have enjoyed many massages in my day and so far I've been here twice with the best massage experIences. I saw donna Friday and she is an adorable lady:) so professional and ready to get in there and get to the root of the pain. She is amazing and so sweet. I didn't want it to end. I iced my back when I got home like she said and it helped tremendously when I woke up this morning. I will be back soon. I'll keep my eye out for some massage promos so I can hopefully come back more often! You will not be disappointed... read more

This place is great!! I went for the first time this past weekend since I hadn't treated myself to a massage in awhile, and there was a SpaFinder deal happening here. It was the first really chilly day in a long time, and right when I walked into the spa I could feel a warm temperature change - not stuffy, just a nice warm glow emanating inside. The decor is traditional spa - bamboo, stones, light colors - and the rooms I saw were very clean. I appreciate that when you first walk into the massage room, the light is bright so you can see it is clean, and then the therapist will dim the light for the actual massage. I'm not a particularly OCD person, but I get nervous when I'm supposed to put my bits and baubles on a table, and I can't tell if it's clean. I also love that they talk to you about any particular needs you have, and personalize the massage to your trouble areas, or what you are looking to receive. I'm a baby about pressure, so I appreciate that someone can work out a knot, but do not go in for that deep-tissue nonsense. Giselle was my therapist, and she totally rocked - perfect pressure, perfect speed, I was sooooo relaxed during and after. Also - big bonus points for non-oily oil. I don't like coming out of a massage and feeling like I have to shower again, and the oil they use, combined with the therapist not getting overzealous with it, made my skin glow and not shine like lightbulb. Even though I came here because there was a discount deal going on, the full prices are still not too high to deter me from coming back (it's really reasonable people!), especially given that my experience was so amazing. read more

Amazing!!! Valerie is absolutely the best, above and beyond. So so good.... can't say enough good things about her. My hour prenatal was divine! If i weren't visiting Chicago but lived here, i would be a regular for sure. read more

Donna & Charles are two of the best massage therapists I've ever had. This is coming from a massage addict. :) They both understand the body and have a unique way of combining relaxation with deep tissue therapy. This isn't a Gold Coast spa with lots of frivolous extras but you'll get a better massage for your money here! Tip...Get on their mailing list. They frequently run specials! read more

I've only been here once, but I LOVE this place and would recommend it to anyone who asks. I got a 90 minute massage where I asked my masseuse to focus on nothing other than the knots that had formed in my shoulders and neck. The whole experience hurt so good. He really went in and opened up all my knots and my shoulders felt so loose the next day. My neck also felt like heaven The ambiance was also relaxing and the rest of the staff were also welcoming. I plan to return for another massage as soon as my calendar allows it. read more

I love this place! I've been coming since January after starting more strength training exercises. I've been more in the past 6 months than on my entire life. Highly recommend! Callie is my masseuse and she's awesome! read more

After my aunt got a massage here with Samantha and raved about it, she got me one and I must say that girl has magic hands! I got a 75 minute reflexology massage with aromatherapy and loved every minute. The place is clean and the ambiance is so relaxing. I love that they make it a point to make sure your phone is silent before you walk into the room!! read more