While sitting in my car brand new van, a piece of metal debris flew off of a junk removal truck and…read moreleft a long, deep scratch on the side door that was deeper than the clearcoat! My insurance company scheduled me to drop the van off at a collision repair repair shop close by, but I'm glad I looked it up on Yelp before dropping it off because they had terrible reviews! So after searching on my own, I discovered Reliance Auto Collision, which was also close by and had fantastic reviews as you can read here. Elias asked great questions, and provided great communication and customer service from the beginning, middle to end which greatly reduced the stress. Being that this was a brand new van with a specific type of metallic paint, I was extremely concerned about getting a perfect match and that's exactly what Reliance delivered, thank God! They made sure I had rental car arrangements in place, but above all else, I was thankful to be treated respectfully as a human being which greatly reduced the anxiety that typically comes with auto repair. Reliance Auto Collision is an easy referral, and I pray for their continued success.

AMAZING CUSTOMER SERVICE !!! Highly recommend this autobody…read moreshop. Elias very friendly and provided helpful guidance how to navigate insurance. His team did a good job repairing my husband CRV.

My mom's Accord had accumulated years of side-swipes and fender benders, and she wanted to have it…read moreall finally fixed. It was all going to be out of pocket. I used yelp's "Get Pricing" quote tabs is collect some quotes. Most shops responded by telling me to come in, so they could give me an estimate. Not even a ball park figure. Um, why did I go to all the trouble of taking 5 clear shots of all the work I needed and including a concise description of exactly what I wanted to be done only to still have to come in for the quote? I mean why offer the quote option at all? So only a few places actually sent me quotes. Those are the only ones I engaged. Thankfully, one of them was Bay Colors Refinishing. Their quote of $3000 was the lowest, tied with another shop. The others were $3500 and above. I decided that it would be between Bay Colors and the other shop since they offered the same price and both averaged 5 star reviews. So I took it to both of them to get estimates based on actual visuals. Really, who has the time and trunkloads of gas money to go to all these other quote-less guys? I went to Bay Colors first. Kathy who handled communication was great. Always prompt and friendly. When I got there, the owner, Tri (like in tree) was under a car doing work, but soon stopped just so that I could get the estimate quickly. He said he would honor the quote of $3000. I was pleasantly surprised he was actually willing to straight honor the quote! I drove to the other place. The guy making the assessment quoted $4700! I almost laughed, but bit my tongue to be nice because at least he had let me use their restroom. As I was quietly and hastily side-stepping back to my car, he saw I was trying to escape, and quickly said, 'How much were you looking for?" Me: "Um, $3000..." Him: Silence. I would've burned rubber out if there, but didn't want to push the Honda's older engine. I also wanted to rush home to check the mirror to see if my smile was somehow seriously betraying a gullible-fool face. I mean how do you hike it up $1,700?? Even if you were thinking you were willing to come down half of that during bargaining, do you really believe I would accept $850 over the online quote?? Not to self: Adjust smile to look more intimidating and less moronic. (If you want to know the name of the shop, message me. I didn't actually use their services, so I don't feel like calling them out.) Another thing I also appreciated about Bay Colors is that after bringing my car in, Tri did find things that could have legitimately hiked up the price. But he said even with the extra work, he would stick to the quote. I got the sense that he truly wanted to help take care of me and my car, not just rack up a quick buck. So I chose Bay Colors and eventually dropped the car off there. When I was about to leave Kathy asked me how I was getting back home. I told her I would be BARTing back to Oakland. They ended up calling and paying for an uber to take me to the BART station! One of the best customer service experiences of any kind I've ever had. After a few days, I went to pick up the car and it looked great! I did notice that the hood still didn't completely close all the way as I had mentioned when I first brought it in and pointed it out to Tri again. He soon went to work on it quickly, and made sure it closed right. On top of that they had even meticulously vacuumed the interior! I'm really glad I chose Bay Colors. Even though it's in Hayward, and I had to BART down from Oakland, it was definitely worth the trip!

I recently had a minor incident with my 2024 Escalade V, where I accidentally ran into the garage…read moreand damaged the spoiler. What to do? I reached out to a local Bay Color Refinishing Auto-body shop being all stressed and worried I was surprised by how easy it was to make an appointment. Kathy took the time to explain everything and assured me that the spoiler would be as it originally was. I would like to mention I did take it to another detailer right after the incident and wasn't happy of the quality of work. After some online research I spoke to Kathy over the phone she was incredibly helpful and professional throughout the entire process. They took my car in, and within just five days, I had my car back with a brand-new spoiler that was perfectly matched to the original paint. Like WOW!!!! The quality of the repair was outstanding, and the service I received was excellent from start to finish. I'm especially grateful to Guy, the office team manager, for ensuring everything went smoothly and stress-free. Thank you again for the fantastic service! Will I be back, yes and would I recommend Kathy and team defiantly. My husband took a picture with the man with the magic hands.

Danny is the best! I ran something over on the freeway and messed up my Mercedes. :(…read more Glad to have found this body shop. Excellent customer service, quick turnaround, and amazing quality. 10/10 recommend.

I was recently rear-ended in my new 3 month old car. Was bummed I had to get something so brand…read morenew repaired. I asked around my network for a shop near my kids school in Hayward. I am sooo glad I came across Autohouse. This was the first time I had ever been in a car accident with another vehicle. Danny made this so simple and easy. After I dropped off the car, he took care of everything, from coordinating with the insurance company and simply sent me text when my car was done. The car was repaired so fast and looks exactly like it did off the lot. I would highly recommend Autohouse Body and Repair.

Amazing experience…read more ASM fixed my car up really well. (2025 Tesla Model 3) They were great communicators throughout the process, very quick with the fix, and extremely thorough. The quality of work and the team is amazing.

We can to Gagan with something relatively small, but they did a fantastic job. Great communication…read moreas well. And very reasonable compared to other options we looked at.

I was pretty frustrated with a recent accident that I was involved in. Luckily, the person that hit…read moreme had insurance and had admitted fault. Allstate insurance was the party's carrier and they were really easy to deal with and provided me with a rental. Off to a good start! I had to take a day off just to get estimates and get a feel for who would be repairing my beloved little Honda commuter. I'm pretty picky with who works on my cars and want to be able to have a sense of trust and calmness. So i shopped around at nearby auto body shops near Antioch area where Im staying but didn't get a good vibe with the staff that were helping me with estimates and explaining the overall process. I decided to have Garage Works work on my car because he's conveniently close by my job and I've never had any complaints or bad experiences working with him in the years ago. Back in 2010, he painted my 64ss Impala when someone hit me. A lot of the hot rod community referred me to him as he really does great repairs/paint. Then last year, I got rearended and the tow truck even recommended him! I want to be able to have peace of mind and know that he guarantees his work and level of quality and craftsmanship that Linh produces is remarkable. You can tell a lot of car owners with very expensive high and vehicles trust him just by walking into his shop and seeing all the projects lined up in the parking lot. You can find majority of really old school all American hot rods and 140-1960's classics as well as High-End European and Japanese show cars. What I appreciate the most is Linh treats all the cars just as equal, even my little 2012 Honda CRZ commuter! He also walks me through the process and explains in detail what needs to be done in order for the car to be properly repaired & painted. He said that there are cheap ways to repair that are not recommended and there's the correct way to Repair so that the customer is happy and no issues later down the road. I like that he has the mentality of replacing parts instead of putting a bunch of Bondo and pulling dents out.I walk away with peace of mind after handing him the keys. Something pretty rare a customer feels especially With anything car related whether it's a mechanic, paint shop or collision repair. There is good energy and a positive vibe when dealing with great business is like this. Keep up the great work!

Rating: 4.5 stars…read more This little place is hidden in the BACK of an alleyway in Hayward! I guess you can call it a hidden gem. It's so hidden, I had to circle about 5 times until I found it! I was about to give up on my third try but I thought "I already wasted gas circling, so mind as well try to get in...." (Pics for alleyway/location) Also, they don't have a sign on the shop itself except for the outside, so it might be a bit "hard" to find/notice. Just know it's the last place in the back of the alleyway with a lot of cars in the process of getting repaired. When I drove in, I felt a bit intimidated but don't worry, the guys are nice! I came here for an EXTERIOR car wash and the outcome of it was great! I think I had fallen in love with my car again because whenever I touched it, it just felt so.. smooooth! I noticed he didn't wash my rims but for the price of $10, I think it's a steal! My car wash took about 20 mins and there is free WiFi in the waiting area. The waiting area is kinda dim but it's very clean and there are also magazines that you can read while you wait too! I would definitely come back and recommend to friends. :)

This mechanic is very unprofessional. Avoid bringing your car here. I decided to trust him with my…read morecar well because my husband's family has been going here for years. Bad mistake! Some of the mishaps I had with them *Poor paint job (white is not pearl white) *Poor installation of parts (not aligned and carelessly installed (scratches found) *Asked his wife to talk to me instead of himself *Made excuses that he was "sick" to delay working on the car *My insurance company and myself heard inconsistent stories from this mechanic *Mechanic was not present at time of final pick up (he had his wife meet me instead) Don't waste your time going here.

From the owner: We are specialized in auto body work, paint and frameread more

Amazing shop right here. Vinny and his wife are very helpful and easy to work with. The work they…read moredo is pure quality as well. I highly recommend this place for all your car needs. I'll be coming back for sure.

Vinny and the team provided a seamless repair experience! I had my 2025 Tesla go through a hit and…read morerun and they were quick to act. From the moment I requested a quote, they were quick to text/call. We took our car in, got it assessed and got a quote instantly! Friendly, communicative, and the repair was done very, very well. I would 10/10 recommend Vinny and his team for all your car service/repair needs. Your services are well priced and we got great value from your services. Thank you so much! You got customers for life!

Service was exactly and very friendly. They're very quick to get in touch with insurance to get the…read morejob done fast. Quality of work is amazing! Very flawless! I have brought my car here twice. Would highly recommend!!!

Recommend by friend , have my Legit over $2k s2000 voltex bumper paint here…read moreGood price and great quality Will come again when my full body kit arrive ( in the picture, the lower part of the bumper is not paint , because I will swap out later)

I recommend this place the price is reasonable. Save me…read moretime and money. I'll be back.

Bob is great! Customer service is exceptional and work is excellent. Only needed some minor things…read moredone to my vehicle snd my husband said there is no one like Bob. He has worked on many cars for my husband and family. Go here if you want quality work!

I worked with Arlene to repair my RAV4. She was helpful arranging the job. I especially want to…read morethank Marvin who worked on my car. It looks fantastic as if nothing was wrong. He communicated with me about questions he had and expertly explained his concerns. He was pleasant to work with!

I had a great experience with SCR Collision at Envision Honda in Milpitas and wanted to share my…read morefeedback. From the very first call to the final delivery of my car, Chris at the front desk was absolutely outstanding. He handled everything with professionalism, clear communication, and genuine care. He made the entire process smooth and stress-free--always keeping me informed, answering all my questions, arranging everything from pickup to drop-off, and clearly explaining each step of the process with regular updates. Honestly, 10/10 service -- I would highly recommend Chris to anyone needing body shop work. What really stands out about SCR Collision overall is their commitment to quality and customer service. The team is professional, transparent, and keeps you updated throughout the repair process. They also work seamlessly with insurance, which makes a big difference during a stressful time. It's clear the entire team takes pride in their work, from the front desk to the technicians. If you're looking for a place that combines excellent service, constant communication, and high-quality repairs, SCR Collision is a fantastic choice. Highly recommended!