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    Lilo's Mobile Pet Spa

    3.0 (4 reviews)

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    7 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Heights Grooming

    Heights Grooming

    3.8
    (122 reviews)

    After right at 2 years of patronizing this business, it was requested to not cut the hair on my…read morefriend's daughter's, Shitzu Poodle mix. Upon picking him up, it was discovered that the hair in his head was indeed cut. After contacting Eddie to inform him of the matter, he then conveyed to me that José, the technician, stated that he "felt disrespected" and that services to our dog would be discontinued. Eddie went on to say that because of the dog's disposition- there are no other techs who desired to "put up with him" and "José was the only tech who would groom him." The irony is: If in fact the dog were so unmanageable, amazingly, Eddie would call my friend to see when would she be bringing him in. If the dog were that bad, his services should have been refused 2 years ago. The final analysis- Eddie told me that he would refund me the money from the last service and that due to the dog's disgruntled disposition- there was a TLC fee, which we have never seen, prior to that day. As a patron, it was NEVER about the money. It was about José failing to follow instructions and when the issue was addressed, the company assumed a stance of victimization, which resulted in poor customer service. Accountability goes a long way a business, and sadly, they chose not to be held accountable.

    We used to bring Mollie here when she was a puppy and when we moved back we obviously brought her…read moreback. She's been going to Jose for the past two years and he does a fantastic job. We do the express grooming so she is finished in two hours. She's always clean, happy, and he takes excellent care of her. She looks beautiful every time and I can tell she likes it because when she goes there she knows exactly where to go off the leash. For credit cards they do add a fee for the processing which is fair so we Zelle every time to avoid the fee. Prices are competitive and it's actually lower than you would think. Parking is always available.

    The Best Little Dog House In Texas

    The Best Little Dog House In Texas

    4.6
    (300 reviews)

    I've been bringing my dog here for 3 years, and we love them!…read more We've used them for grooming, boarding, and doggy daycare. For boarding, they always send a cute pic or two to show how he's doing. My dog is always excited when we get here. They are easy to schedule, either online or by calling. If they call during the day with questions, they always start out by saying something like "This is ___ at Best Little Dog House, Louie is fine, we just had a question about...." Which is awesome if you're not expecting a call! They also do super cute enrichment activities and have themed birthday parties.

    Sophia Dachs and Miss Finley totally love BLDHTX, Houston's 5-Star doggy daycare/cage free…read moreboarding, compassionate grooming and fun training facility that "gets" dachshunds. As soon as I pull into the driveway, they excitedly start saying, "Hurry up and park, Momma! Our teachers a d furriends are waiting for us!" When I open the back door and unfasten their seatbelts, Sophie and Finley almost jump right out of the car! At times when we have hurricanes and winter storms knocking out power, I am especially grateful that BLDHTX is available to provide a safe place for my girls-- generators, filtered water, hurricane strength windows. On hot and humid summers days, my girls enjoy the refrigerated cooling plat, and misting fans and lots of fresh water. Sophie has been coming for over 5 years, and Finley for over 2 years. I never have to worry when I leave them for a day or for a fun sleepover. Kudos to Kerry and Luke for their clean, safe, fun place for small pups to play! Sophie, Finley and The Momma love all of you at BLDHTX

    Fur Paws

    Fur Paws

    4.7
    (57 reviews)

    Our pups love this place. They are learning how to be groomed and the staff is working with them…read moreon their manners. Love the cuts we have received.

    TLDR: Our dog was attacked and they claim that he scratched himself. First photo is a pic from them…read moreand the rest are after the area was shaved for veterinary care. Judge for yourself if the injuries are scratches or bite marks and if a dog is physically able to scratch itself on the inside of its ear. They are very clearly puncture wounds to us and our vet. --------------------------------------- Dropped off our blind dog 11.24.2025 at roughly 3pm. The morning of 11.28.2025 we received a message that his ear had been bleeding and they believed it was from scratching so they provided him with the expected medical care. Afternoon of 11.29.2025 they told us he was "shaking". My wife was able to pick him up early and take him to the emergency vet (Saturday evening and regular vet closed) who shaved and treated the area and gave him antibiotics. We did follow-up with our regular vet and they determined that the injuries were puncture wounds from a dog attack. When we told them Fur Paws said the injuries were from him scratching himself they looked at us like we had just told them 1 + 1 = 3. In spite of the records we provided from the vet showing his treatment history and their diagnosis of "dog bite wounds and vestibular disease" Fur Paws claims he arrived there with some condition that led to him scratching himself (on the inside of his ear too!). He arrived 11.24, they noticed wounds 11.28, and by the afternoon of 11.29 he was shaking so he had a fever. It takes 24-72 hours for infection and then a fever to occur so one can do the math on their claim that he arrived with an ailment already. Then you add in that these are clearly not scratch marks and you see that they're questioning our intelligence with their explanation. Send your dog here at your own risk.

    Natural Pawz

    Natural Pawz

    4.1
    (28 reviews)

    Really disappointed in my experience with Natural Pawz today. They have a sign that specifically…read moresays all pets must be on a leash. As I was walking in with my leashed dog, I noticed a decorated white dog without a leash. I inquired about if the dog should be on a leash and the girl at the front said oh no it's fine. I mentioned I was uncomfortable and I guess I'd have to put my dog in the car. Even though the girl at the front saw me struggling with the freezer for my dog's cake, she didn't help me. She also walked away when I wanted to check out to the grooming area. When I echoed my concern about the unleashed dog, despite their own policy, she told me she couldn't control the groomer's dog. This policy is in place for everyone's safety.

    If you want to be guilt-tripped and insulted while paying a ton of money, this is the place for…read moreyou. The groomer Hailey here told me I don't bring my dog in enough and then had the nerve to say, "You're not paying for it, your dog is." Seriously? Grooming is expensive, and that's such a rude, manipulative thing to say. She also made weird comments about my dog maybe coming from a bad breeder because she was having trouble standing. Instead of showing concern or offering solutions, she just sounded judgmental and condescending. I'd rather take my dog literally anywhere else than deal with that attitude again. Save yourself and your dog the negativity and go to a groomer who actually respects both of you. Be careful because she also has her own mobile grooming as well. I recommend not ever using her unless you want to hear weird comments made to you about your dog's wellbeing.

    Bone on the Bayou on 20th Street

    Bone on the Bayou on 20th Street

    4.0
    (91 reviews)

    I have been taking my dog, a very sweet & calm cocker spaniel, to your facility for over 4 years…read morenow. I recently left him there for 5 nights while I was out of town, August 13 - 18, 2025. I picked him up and my dog is exhibiting fear based behaviors that include flinching, cowering and whining. I don't know what happened to him while under your care, I called to talk to someone on your staff, it was a male, hispanic. He didn't offer his title. He said he spoke to the staff but nothing out of the ordinary occurred that anyone could recall. I just now bent down to put on his leash and he flinched when I got near him. It breaks my heart that he's now acting this way. He is 11 years old and has never behaved this way. I just took him to the vet to get him examined and try to find out why he is acting this way. This dog never whines or is vocal. Please supervise your employees closely and make sure they are treating all of our animals with proper care. I don't have any proof that anything happened to my dog aside from his behavior after leaving the facility. I'm just stating my experience with my dog and your facility.

    It is too bad you can't give a zero star review. I took in my cocker spaniel and he came back with…read moregashes in his ears and water in his ear that led to an inner ear infection. I, of course, reached out to let them know and they offered a 50% off coupon for the next grooming instead of a refund (lol). They also lied, said he had the infection and gashes before and I was notified of this (I wasn't). That's on top of the fact they made my other cocker spaniel look like she had an 80s mullet instead of giving her a proper cocker cut "crown". I would avoid putting your dog in pain by taking them here.

    Lilo's Mobile Pet Spa - groomer - Updated June 2026

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