What a horrid business model. I can't stand the way the company allows for their product to be dumped on our streets without any regard for the public. I live next one of their designated drop off/ pick up zones. The technicians who service these regularly park/ block in front of our driveway. When told to move they always give attitude as if you are the one infringing on their space. Private residences should not be used without regard. This is a business, step up. Another rider just left their scooter in our walk way completely blocking access to an 85 year old handicapped woman who lives here. She should not have to be dodging a businesses product to walk outside of her home. I think there is a place for these in this world, however this company needs to take control of their inventory. Terrible business and even worse execution. What's next???? Will 7-11 be able to put a slurpee machine on the sidewalk. read more

Super fun. Easy to use. Simply download the app, register (a very brief process) and then locate your nearest ride. Once you've found a scooter, simply scan the bar code on it with your mobile device and the lights light up and the scooter's bell chimes. Jump on and give yourself a couple of kicks, press the accelerator lever and you're off! Make sure you wear a helmet, it's one of the rules. Right. Make sure you stay off sidewalks. Right. Enjoy the wind in your face...at least until November. read more

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I love the concept of using alternative transportation. I commute to work by bike. My husband and I bike or walk as much as possible. I have never rented a Lime Bike, but have had a very negative experience. Two bikes were left in our front garden late at night. At 7:00 am, I called Lime Bike and explained the situation. She said she will dispatch someone "as soon as possible" to relocate the bikes. At 1:00 pm, I had to call again. This person said it may take up to a day to retrieve the bikes. Since I wanted to work in my garden, we had to hoist the (heavy) bikes onto the street next to our curb. At 7:00 am the next morning, I had to call yet again. The bikes were finally picked up within two hours. I am an advocate for bike share programs. But there needs to be either docking stations, or immediate pick up for bikes left on people's property. read more

Come and get your scooters! Also fix my damaged property. These were left in front of my house and one is blocking a driveway and the street. read more

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Not very impressed. The idea is ok but the execution is poor. I have seen these a few places now and each time they are strewn about. Why any area would allow dockless bike shares is beyond me. If you have no hill then they are somewhat ok to ride. Extremely rigid in my opinion. Figure it has to be since they are not maintained. Seat is so so. Hopefully Lime Bike can do something about gearing down the road and about how they get left. With multiple companies in areas now, the latter could become an issue. read more

I love how the bikes are everywhere. They are kinda heavy, but comfortable. You can park it anywhere safe when finished. Tip: I was able to get 3 free rides with this code RGVCB6S Try it out! Each ride $1. The electric ones are $1 plus 15 cents per minute. There's even scooters around. read more

This business is a scam. I've received $40 worth of charges after one night of rides which amounted to $6.75. I have been in contact with their nearly non-existent customer service for the past 10 days with no response as to what these charges even are. DO NOT GIVE THEM YOUR CARD INFORMATION. read more

Ok, I'm pretty stoked about there being green bikes for free use all over my town, Watertown, MA. This dockless method of bike share makes the whole thing *vastly* more convenient. I have been riding one of these guys to my bus stop in Newton Corner from Watertown square most mornings. Huge savings in time and better than leaving my own bike locked up at the bus stop for nine hours every day. The bikes themselves...I have a few suggestions. I am aware that having solid tires makes sense in terms of ease of basic maintenance, but they don't make for the most comfortable ride. A bit hard on sensitive body parts Maybe a shock absorber on the seat post in future models? And the saddle could do with being a bit softer as well. Making one size fit all is a difficult problem, but the tiny wheels make it a little difficult to get a decent speed. Full 26" would be better, but maybe impractical for the business. The website talks about electric vehicles, but I myself have yet to see one. I look forward to that. In general I hope that these succeed around here as they are a great idea and superior the the various docked cycles both in price and concept. read more

They are taking money out of my bank and account and it's not stopping I would not use his bike all the time

Terrible company that has not lived up to its commitments to our city. The bikes are regularly left on my property and our text requests for pickup are never responded to in a reasonable time frame. The last incident resulted in a bike left on my property for over 48 hours despite many texts to them and their auto responses stating that they would pick up the bike quickly. Horrible, deceitful and untrustworthy enterprise. read more

Have consistently tried to find a bike that is undamaged or without a missing part. On several occasions, a malfunctioning bike or a broken pedal. No luck. Couldn't the app correctly tell me that? Of course not. Bad customer service and a good idea poorly executed makes this company an also ran in the personal transport business. Added to that I see these bikes all over the sidewalk in San Mateo creating a hazard for pedestrians and the handicapped. Take a Uber instead. read more

Love these things! Easy to use and cheap. Here is a code I found that will give you a free $3 credit inside the app: REUCVPC

Terrible- nickle and dime you, extra charges for everything. We were just figuring out how it works and before we knew it, had accrued $16 in extra charges. There are boundaries where you're not allowed to stop, and for each minute you go over, they charge. Plus bikes run out of batteries super quickly so you have to find another one and that takes time. Would not do it again. Too much in the "fine print". Would try another company next time. read more

Decent but no gears and not as nice or as fast as jump bikes or the Ford plus bikes. Tires could also be wider. Did the job of getting me from point a to point b well though. Did not exceed my expectations though read more

On 6/28/20, I rented my first Lime scooter while in San Francisco, CA based on Lime's online advertisement of a One Time $14.99 DayPass. However, even though they agree I purchased a $14.99 DayPass, they charged me $59.61 for a 3 hour ride due to an intentional misleading and deceptive advertisement. I researched their prices "before" I purchased a DayPass. Their website advertised a DayPass in several different ways. 1) "Have you ever wanted to explore a city or park using Lime for hours on end for one low price? 2) "Unlimited Rides for 24 Hours". 3) "Limited-Time offers: Ride All Day for $14.99 with LimePass". 4) "Day Pass for $14.99: Ride for 24 hours". On 6/28/20, I unlocked 10 different scooters and attempted to ride them before finally finding one that worked or had more than a minimum charge. For 7 of them, all I did was unlock and relock them because they did not work. Out of the 10, I only rode the other three for 5 to 19 minutes before they ran out of power leaving me stranded trying to find another scooter. I was finally able to find the 11th scooter which I rode for 125 minutes. I unlocked my first scooter at 4:37pm and locked the last scooter at 7:50pm for a total time elapsed of 3 hours and 13 minutes. My visa debit card was initially charged $14.99 for the DayPass. However, without my authorization, it was then charged an additional $20 and then the next day charged another $24.62. Consequently, I was charged $59.61 for what is clearly advertised as a $14.99 DayPass. I have corresponded with Kirti Prem P Yadav, Lime CX Support, by email but Ms. Yadav has refused to issue a refund stating their rules "clearly" state you must relock the scooters every 30 minutes. I do not think their rules, at all, make this clear. Their advertisements are clearly deceptive and nothing more than FALSE ADVERTISEMENTS! My advice: Ride the Bird scooters. I have rode them many times with zero complaint. read more

Lime Bike - False Advertisement! - Bike Rentals Near Me - San Mateo, California

Just tried Ford GoBike and realized how much more convenient Lime is. I don't have to hunt down the docking station, or walk blocks to my final destination because the docking station is located further from my destination. read more

These bikes are all over the sidewalks, street corners, parking lots and private property. There were TEN lime bikes outside on the side walk at the San Mateo library last time I was there. Basically, this business is using our public property as their store front that our tax dollars have paid for. I didn't see anyone asking us if we wanted to house their equipment all over the neighborhood. Pretty slick business plan. How many times do you actually see people riding these things? All I see is bikes trashing up the sidewalks. read more

I have no problem with the bike share concept. I DO have a problem with bikes scattered all over sidewalks, especially when there are racks right there. PUT THE BIKES IN THE PUBLIC RACKS--that's why we blocked parking spaces and PAID FOR THEM!!! (I realize racks are not always available--just move them out of the path of traffic) Thanks. read more

I been charging limebikes for six weeks and still haven't got paid,I made money but they never made me a account so I can transfer my earnings, no way to phone them only email which hasn't done anything to help. Only thing I get from them is there working on it but four weeks later there still working on it . read more

Limebike may be great for riders--but VERY annoying for those of us who find limebikes just dropped any old place--like our driveway! This morning I could not pull out of my driveway until I got out and moved TWO limebikes blocking my driveway--and they are not easy to move. Come on, Limebikers--think before you leave a bike! read more