Bike Works

Dropped off my bike here for a minor tune up for $120.00. They're pretty slammed and after you…read moredrop off bike, they'll give you a future date to get on the schedule to work on it. Mine was scheduled to be worked on 7/8 Wed and was ready by Fri afternoon. My only gripe was invoice amount was $139.76 but was charged $144. Maybe it was a processing fee for cc but wasn't told about it nor on the invoice. Located in a run down old plaza with a lot of parking at least.

‍ ‍ ‍ ‍ ‍ ‍ Super sweet and caring bike shop owner, Matt took such excellent care of my babies…read moretoday! He taught Zack how to ride a bike, helped find the perfect bikes our kids felt so comfortable in, plus safety gear! What a treat and wonderful memorable learning experience!!! The kids are so excited, grateful, and happy!

Straight Wheel Cycling

(24 reviews)

I took my boys bicycle for repair. The derailer was messed up. When I called, he said it be about a…read moreweek. I took it in there and he looked at it and they said hey I've got a few minutes. I can fix it right now. He fix it right on the spot. He had the part in stock. His price was beyond fair and what a great guy he was. I'm definitely definitely going back for any needs for a new bicycle. He does regular bikes and bikes. I love great experiences like this

The best stuff I dealt with so far. Very professional and friendly. Won't charge you just because…read morethey can. Will be my default place. Great job, guys!

Epicenter Cycling

3.7

I've been a long fan of another cycling shop in Burlingame and haven't shopped here very often…read more When we purchased my son's last bike, they were just opening the Linda Mar location and didn't have an inventory to explore. They've settled in nicely and now have a nice inventory. Apparently, they've been a staple in Santa Cruz for some time. Anyway...about my experience yesterday. I stopped in on my way to my old favorite store, just to see if they had what I needed. I have already checked "In-Stock" inventory at the other store and knew they had the Park Tools Chain Tool that I needed. I was surprised that they not only had the model the other store had, they had two other models. One of higher quality and one of lesser (a starter "lite" version of a chain tool). I still went with the one I was originally looking at, but it was nice to see the options. I didn't expect to have that much of a choice. When I stopped in, there was only one employee working, but it didn't feel that way. He was helping a gentleman at the maintenance counter, a lady choosing a bike for her son and me all at the same time...and doing it well. I was even amazed that when I asked if they had chain tension clip (a small hooking clip that holds the chain where you need it while working with unconnected links). He simply said, "We usually make them out of old spokes...give me a minute and I'll make you one." It took two, but it was the perfect length and he made it for me for free. What a deal!!! While I don't expect them to have everything I will ever need...I usually have very specific needs for cycling gear, components and bikes, I will always check them first going forward!!!

Took my bike in for tune up and suspension service. It took more than a month to get my bike back…read more There was no proactive communication from the shop during this time. I called repeatedly and the staff needed urging to think to call the Santa Cruz shop that handles the suspension service to understand the delay When I finally got the bike back, the front wheel pointed to the right when the handlebars were in a position to have the bike go straight ahead, and the front tire was deflated from a loose valve. I took it back to have this corrected, and when I brought the bike home the steering was stiff and the bike was unstable and felt unsafe to ride. It turned out the staff had identified a problem with the headset that they had not been able to fix and did not make me aware of this. Multiple fails at repairing the bike, poor communication, Would definitely not recommend having your bike serviced here. Hundreds of dollars spent, and total frustration and no bike for a month.

Specialized Bay Area

I bought my Sirrus in 2010 and I'm guilty of not doing any proper maintenance since then (grimace)…read more There are a handful of bike shops in the city but traffic and parking have prevented me from doing so. I am so GLAD to have found this location by the powers of Google as it's very close to where I live and traffic/parking will never be an issue. Paige & Kevin are awesome guys, and I received great tips for keeping my bike in tip-top shape. I hopped on the bike the moment I got home and took it for a mini test ride around my driveway and I could instantly feel the difference from before. It's a brand-new bike all around!!! Super thanks to you all!

As a SSF resident and an owner of several Specialized bikes, I was stoked to find they have opened…read morean authorized service and sales shop so close by. Recently, I've had 2 separate experiences within a week a week of each other. The first one, I was selling a bike on CL. A buyer living in Colorado asked if I could ship the bike and I was reluctant to do it. I suggested he call Specialized Bay Area to see if they can handle the packing and shipping of the bike, basically taking liability to get it shipped there. The transaction worked out perfectly where the buyer dealt directly with SBA on the shipping. Buyer Venmo'd me payment and received his bike in 3 days! Kudos to SBA for offering this service! The second experience. I was gonna go for a ride on the Levo this morning. Found a broken spoke. I texted the SBA and explained my problem, gave them a copy of my registration of the Roval wheels, and they said to drop it off any time. I stopped in @ 4pm on a Friday thinking to pick it up next week. One of the managers, Yoav replaced it on the spot, trued the wheel, lubed all the nipples, installed factory tubeless tape, all within 10 minutes! Best of all, the spoke repair was covered under warranty! Actually, the best of all was the staff were friendly and personable. :-) My bike was down for only a few hours! By far, the best experience I have had with a bike shop. I hope they stick around because I want I work here when I retire. Specialized for life!

Electric Bike Center

(23 reviews)

John is the best! Brought my son's Volcon Brat in for warranty repairs and he is highly…read moreknowledgeable, honest, hardworking and is dedicated to his craft and to ensuring my son's e-bike is operating safely. I highly recommend the Electric Bike Center for purchases, warranty/repair work, or tune ups based on what I've seen and they have earned a loyal and happy customer.

Super helpful crew that helped troubleshoot an error code for my bike. They were patient and…read morehelpful to work hands on with me. Will definitely give them a call if I get any more issues - highly recommend for anyone looking for great customer service.

Marin Service Course

(4 reviews)

Peter and his employees are excellent at their craft and a cut above in a crowded field with their…read moreknowledge, expertise, and more importantly friendly & honest shop vibes. Worth a stop if only to drool at a highly curated shop full of beautiful bikes, and premium kit + accessories. Five Stars!

As an African-American, cyclists sometimes going into bike stores give me a little challenging on…read morethe way I'm receiving this place from my first time coming in as always treated me like a customer-friendly environment extremely knowledgeable well-stocked. Please keep doing the great work.

The New Wheel Electric Bikes

4.6

(31 reviews)

Had an awesome experience shopping for my bike here. So grateful they have an East Bay location!…read moreThe vibe is so good in this store and The New Wheel Electric has overall good vibes in terms of all the care they put into their founders' video and instructional videos. I went back multiple times before deciding on the final direction, and Kansas and the team were very patient with my questions. I ended up with a bike I love! Thanks so much to Kansas and the whole team!

It took 4 weeks from initial test ride & purchase, to a short orientation & pickup! Elias was so…read morehelpful. Thanks again.

The Towne Cycles

4.9

(115 reviews)

Dave and his crew are amazing…read more I brought my newly painted, steel vintage Atala frame and a box of parts. We talked colors and how I like to ride (commuting, cruising the city) to determine which parts we'd keep and which they'd replace. The bottom bracket cup was lodged in pretty tight. Several bike shops were unable to remove it, but Dave and one of his bike specialists had the tools and the knowledge to remove the Italian parts. They even realigned the back triangle without messing up the fresh paint job. Dave built the wheels with white rims and purple hubs. They replaced the bent bottom bracket and gave me a Rivendell inspired chain guard. Quality work on an 50 year old bike frame. Towne Cycles put Moonlight Legend back on the road where she belongs.

I came in for a custom bike consultation and david took the time to listen to my wishlist of…read morefeatures in a new bike. There weren't any frames that fit me in the shop, so he opened up facebook marketplace and we scrolled on there together until we found a frame that made sense + a color I liked. He went and picked that bike up and completed the rest of the build within about a week! Really appreciate the conversations had, the patience, and the community. They've also got local shows in their backyard Nextdoor one a month. Such a dope space and I've been recommending this shop to everyone :) took this new bike for a 10mi ride and everything's smoooth. thanks so much david and towne cycles friends!!

Model Shoe Renew

4.3

(761 reviews)

Thank you for adjusting Mora's leather collar!! Will be back for some cute clogs we saw!read more

Good as new for 3 pairs of well worn shoes! Really appreciate the attention to detail.read more

Breathable

4.9

(989 reviews)

Breathable came out to our home twice each time before our babies were born 4 years apart. They are…read morevery respectful and competent technicians. Our indoor air quality improved dramatically both times. Highly recommended!

We had a great experience with Breathable Inc. for our air duct cleaning, air vent cleaning, and…read morefurnace cleaning. The team was professional, thorough, and took the time to make sure everything was properly cleaned and serviced. They did a great job cleaning out the ducts and vents and servicing the furnace. We appreciated their attention to detail and the care they took throughout the entire process. They were also helpful in answering our questions and explaining what they were doing. Overall, we're very happy with the service and feel much better knowing our HVAC system and air ducts have been properly cleaned. I would definitely recommend Breathable Inc. to anyone looking for professional air duct, vent, and furnace cleaning services. Great service from start to finish!

Santos Hauling

(928 reviews)

Professional! Thorough!…read moreIncredible! Attention to detail! Work excellently done! I assumed that I understood the amount of work needed to complete the task. I clearly did not. The awesome Mr. High-Ponytail with the relatable soft skills who made me feel comfortable and confidence in his work ethic, demonstrated he and his team's ability... Phenomenal work. He had no idea the challenges I recently encountered, being it was even challenging for me to stand up, but he made my experience smooth, professional and he was relatable. He and his team delivered detailed worked and extended kindness along the way while taking care of the work I needed done (and then some). I truly appreciate him, the team ~ Santos service's. They were awesome and eventhough I did not give a "thank you hug of appreciation," this is my way of saying thank you with a Spiritual Heart and may GOD Truly Bless You All for the Blessing you were to me on Aug 16, 2026. You all were GREAT!!! Sincerely, Rosie

We have a huge yard in Pacifica and needed a LOT of helping just stripping it back to dirt!…read more These guys came in with about 12 to 15 guys and a giant truck and were done under two hours. It is incredible the way they all work together and got this pretty big job done. It was well worth the money spent!! Would use them again in a second!

Appelblom Jewelry

4.9

(304 reviews)

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

This review is not about a specific sale but rather the customer service experience we encountered…read more We had to check the condition of our wedding ring. Found out the prongs were still in good condition (after we were told from an another jeweler that they needed to be repaired-their estimated was around $2,500). Then, Atif, cleaned the ring and another one, free of charge. Thank you!

Geoffrey's Diamonds & Goldsmith

4.8

(823 reviews)

I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

fantastic service and people you can trust. Sonny is the best!!…read moreGreat quality service and excellent on repairs

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

5 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Don C.

1

3

0

17 years ago

I believe I have a little insight into Laura's review given the fact I was the "friend" who they were chatting with. Although I may know them, it's because they service my bike and thus, I too am a customer. The incident described by Laura M. happened right before the shop was closing on a Sunday afternoon. I happened to be in the shop asking questions about the purchase of a new bike...an $8K bicycle! This person came in with some broken spokes and rather than turning her away, Chris tried to help us both out at the same time, i.e., answer my questions and make her $20 repairs. I didn't even realize there was a problem until she, very rudely said, "You'd get done faster if you weren't talking so much!"...This from a person who was clearly in no position to give orders. As soon as she said this, another person in the store asked her if she was local, as he couldn't believe anyone from the coast could be so rude. She answered, "yes," which she clearly isn't (A liar too!). Needless to say, Chris finished repairing her spokes and she left in a huff. Now I ask you, who's the real "A-hole" here...the owner/mechanic who spent his time working on her spokes (a $20 service?) just prior to closing, while at the same time helping another customer by answering his questions about an $8K purchase or this true A-hole who demanded she be taken care of exclusively?! As everyone knows, the old adage that the customer is always right is certainly not true, especially when there are "customers" out in the world like her! read more

Sheila P.

977

136

37

2 years ago

5/5 Stars Had an amazing experience renting bikes from Bike Works! Dave helped us and was incredibly friendly and helpful. The rental process was quick and easy, their prices were very reasonable and the bikes were in great condition. My wife and I wanted to try electric bikes so we rented two of them and explored the local trail, the scenery was outstanding!!! The bikes handled beautifully, and we felt safe and comfortable the whole time. When we returned the bikes, the staff was just as friendly and helpful. Overall, we were thoroughly impressed with Bike Works and would highly recommend them to anyone looking to rent a bike. Great selection, great prices, and even better customer service. Can't wait to rent from them again! read more

L I.

7

10

4

16 years ago

I've been to this place at least three times in the past year. I am only yelping now to offset the horrible review I read. I would not trust a user that could not spell 'appallingly' correctly anyway but I thought I should also write about the great experience my friends and I have had here. The staff is completely down to earth and knowledgeable about the area (obviously). Rental time is efficient & not rushed. They will do whatever they can to make sure you have a comfortable fit. The bikes are in great condition and look like they are well maintained. The location is a definite plus as well. Just a 3-5 minute ride to the bluffs/beaches making it the ideal spot to park your car, grab a bike and explore. read more

Nicole B.

1

61

5

17 years ago

I am new to the world of cycling, i.e. I need a lot of help! I have visited Bike Works several times as a good friend of mine has frequented it for years. I found the people to be extremely helpful, down to earth, and excited about cycling! So long as I continue to ride on the coast, I will be a customer here. read more

Enzo F.

1

12

0

13 years ago

These dudes rock! best shop in the bay area hands down! Best prices and overall awesome staff. I will come back for the rest of my biking needs! read more

Bike Works - bikes - Updated August 2026

People who viewed Bike Works also viewed

Straight Wheel Cycling

4.7

(29 reviews)

First time in Half Moon Bay after living in Northern CA for 30 yrs. We rented 3 bikes here. The…read moreplace is well organized, clean and modern. There's adequate parking so you'll feel comfortable leaving your vehicle as you ride around. It is also walking distance to downtown so you can check out shops, restaurants. I want to express a big Thank You to Bart. He helped us from start to finish. He's very kind and pleasant. I also got a flat tire halfway through my ride and he came to the rescue w/ a replacement bike/cruiser. Overall, I highly recommend this Bike Shop/Rental if you're in Half Moon Bay.

Wonderful bike shop with very friendly and knowledgeable staff. Great selection for adults and kids…read morealike.

Epicenter Cycling

3.7

I've been a long fan of another cycling shop in Burlingame and haven't shopped here very often…read more When we purchased my son's last bike, they were just opening the Linda Mar location and didn't have an inventory to explore. They've settled in nicely and now have a nice inventory. Apparently, they've been a staple in Santa Cruz for some time. Anyway...about my experience yesterday. I stopped in on my way to my old favorite store, just to see if they had what I needed. I have already checked "In-Stock" inventory at the other store and knew they had the Park Tools Chain Tool that I needed. I was surprised that they not only had the model the other store had, they had two other models. One of higher quality and one of lesser (a starter "lite" version of a chain tool). I still went with the one I was originally looking at, but it was nice to see the options. I didn't expect to have that much of a choice. When I stopped in, there was only one employee working, but it didn't feel that way. He was helping a gentleman at the maintenance counter, a lady choosing a bike for her son and me all at the same time...and doing it well. I was even amazed that when I asked if they had chain tension clip (a small hooking clip that holds the chain where you need it while working with unconnected links). He simply said, "We usually make them out of old spokes...give me a minute and I'll make you one." It took two, but it was the perfect length and he made it for me for free. What a deal!!! While I don't expect them to have everything I will ever need...I usually have very specific needs for cycling gear, components and bikes, I will always check them first going forward!!!

Took my bike in for tune up and suspension service. It took more than a month to get my bike back…read more There was no proactive communication from the shop during this time. I called repeatedly and the staff needed urging to think to call the Santa Cruz shop that handles the suspension service to understand the delay When I finally got the bike back, the front wheel pointed to the right when the handlebars were in a position to have the bike go straight ahead, and the front tire was deflated from a loose valve. I took it back to have this corrected, and when I brought the bike home the steering was stiff and the bike was unstable and felt unsafe to ride. It turned out the staff had identified a problem with the headset that they had not been able to fix and did not make me aware of this. Multiple fails at repairing the bike, poor communication, Would definitely not recommend having your bike serviced here. Hundreds of dollars spent, and total frustration and no bike for a month.

Half Moon Bay Board Shop

4.2

(43 reviews)

•$$$

Called these guys when I was on my way over to Half Moon Bay on a Tuesday afternoon. They said they…read morehad plenty of bikes available for rent and to come on down! I was in and out with a rental bike and guidance on which direction to head in for a nice ride within minutes of arriving. Super quick and easy experience. Paid $25 plus tax for about 3 hours of ride time (all that was left in the day). Got in a great 16.75 mile ride and turned the bike in just as easily as I rented it. Note that all available rental bikes are single speed and you reverse the pedals to brake (not handle bar brakes). I was reluctant at first but the trail is easy enough and a single speed bike was you need! Oh and they'll let ya borrow a helmet if you forget to bring yours ;)

Great place to get a bike/board rental. Owner is extremely kind and will walk you through the best…read morespots to visit. Pricing is reasonable and there's a good variety of equipment. Definitely coming back if I'm in the area.

Cycle Sport

4.4

(259 reviews)

•$$$

Had chain problem and bike not shifting well. Turns out replacement chain was installed upside down…read moreby another sho. Went to another shop and they couldn't figure out. Thanks.

Ugh, I wish I liked this bike store, they are in fact the closest Specialized store nearest to me…read more I first came here when I was shopping for a bike, as I was new to cycling, I wasn't looking to buy the most expensive bike in the store, but that didn't stop them from trying! I ended up purchasing a Specialized bike, but not from this store. I thought I would still come here and buy accessories and have my bike serviced here, but the employees here don't really care about their customers or customer service. On one occasion I came in to buy shoes, but they didn't carry my size. They told me that I would need to pay for the shoes and if they didn't fit, to bad so sad! How would I know if they would fit, if I can't try them on?!?!? Just take your business elsewhere. There are several stores around they Peninsula that sell and service Specialized bikes!

Specialized Bay Area

I bought my Sirrus in 2010 and I'm guilty of not doing any proper maintenance since then (grimace)…read more There are a handful of bike shops in the city but traffic and parking have prevented me from doing so. I am so GLAD to have found this location by the powers of Google as it's very close to where I live and traffic/parking will never be an issue. Paige & Kevin are awesome guys, and I received great tips for keeping my bike in tip-top shape. I hopped on the bike the moment I got home and took it for a mini test ride around my driveway and I could instantly feel the difference from before. It's a brand-new bike all around!!! Super thanks to you all!

As a SSF resident and an owner of several Specialized bikes, I was stoked to find they have opened…read morean authorized service and sales shop so close by. Recently, I've had 2 separate experiences within a week a week of each other. The first one, I was selling a bike on CL. A buyer living in Colorado asked if I could ship the bike and I was reluctant to do it. I suggested he call Specialized Bay Area to see if they can handle the packing and shipping of the bike, basically taking liability to get it shipped there. The transaction worked out perfectly where the buyer dealt directly with SBA on the shipping. Buyer Venmo'd me payment and received his bike in 3 days! Kudos to SBA for offering this service! The second experience. I was gonna go for a ride on the Levo this morning. Found a broken spoke. I texted the SBA and explained my problem, gave them a copy of my registration of the Roval wheels, and they said to drop it off any time. I stopped in @ 4pm on a Friday thinking to pick it up next week. One of the managers, Yoav replaced it on the spot, trued the wheel, lubed all the nipples, installed factory tubeless tape, all within 10 minutes! Best of all, the spoke repair was covered under warranty! Actually, the best of all was the staff were friendly and personable. :-) My bike was down for only a few hours! By far, the best experience I have had with a bike shop. I hope they stick around because I want I work here when I retire. Specialized for life!

Alan Gorman

(523 reviews)

•$

Alan is very knowledgeable and nice. He was able to take a look at my bike and help me out with it…read more I'm going to bring in my bikes to him in future!

Alan is amazing and knows how to do his job . I would be…read moreback if anything happens to my bikes.

Bay Cycles

4.6

Tony was great, it was like whiplash going from another shop that swore I couldn't find anything…read morecheaper than $4,000 for an ebike for very basic use to actually finding it down the street with Bay Cycles. Happy with him explaining everything and helping us find what we needed.

This has always been an overpriced shop for service but I went in today to get an estimate for a…read morebicycle that had a few screws or bolts missing, the seat needed adjusting, needed lubrication and the shifting checked. Nothing major and the mechanic said I should buy a new bike. The bike is a $700 bike. Needs probably less than $50 in missing parts. I'm going somewhere else.

Woodside Bike Shop Annex

4.2

(13 reviews)

They sold me a used bike for a very fair price- it was fully tuned up and remained in excellent…read morecondition- good people and enjoyed doing business with them

Love this shop! We purchased two new bikes for Christmas. Was warmly welcomed by Timothy as soon…read moreas we entered. Saul came over to join and asked us questions to lead us to the right bikes while being both helpful and patient. We ended up with the perfect bikes. We picked them up on Christmas Eve. At that time, I brought in a TLR tire not keeping its air and Julian stopped with the bike he was working on and did a great job on diagnosing the problem and fixing it immediately. The culprit was a loose valve stem and core. I have ridden the tire over rough and dirty roads on a 2-hour ride with no problems. Great Job guys! Highly recommend this Woodside Bike Shop Annex. --

Velo Tech Cycles

4.7

(88 reviews)

•$$$$

Great service. Community-minded. Volunteers for Team in Training. Tom and Mark are good people.read more

I have used this shop for hard to find repair parts for my old Campagnolo shifters. They stock…read morethem, so saved me a lot of repair time for my bike! Although I ended up doing the repair myself, their cost estimate to do the repair seemed very reasonable. What a great service, and they are also very friendly.

Bike Connection

3.8

(300 reviews)