What a disappointment. Yes, we'd read your (Yelp) comments and other reviews and articles and fully understood this winery's "rules."
We are respectful wine lovers who have visited numerous wineries (not just powerhouses, but also some truly remarkable small wineries in NY's finger lakes and Ontario) and were ready to see what Virginia wines had to offer and to support local artisans. We came to learn and appreciate and, of course, buy. We did buy some wine - and will try to enjoy it, notwithstanding our sense of disappointment, confusion and vague hostility.
This winery does seem to have a significant number of rules, but, more than this, the cold-blooded lizard-ladies pouring the wines are proud to admonish (within seconds of arrival) visitors with those rules. Visitors are confronted in harsh, authoritative language upon arrival lest a rule be broken. (Our pourer actually broke from her duties to thrust her large physical being - with what appreared to be self-righteousness and malice - in front of a hapless couple who had caught sight of an enclosed porch and was moving toward it. She accosted the couple, admonished them in a commanding tone, and left them embarrassed, confused and--what a victory!-- loathe to enter that special porch reserved exclusively for "case club" members.)
We arrived with the conception that Jim Law was a brilliant artiste whose rules enabled him and his staff to maintain the quiet sanctity of the winery that is his workshop. We read comments and reviews with the sense that people were too critical, too demanding, too self-centered to understand the art created here.
HAH! From the cold brisk pourers (we encountered 2 - 1 when tasting, 1 when ordering), curt and condescending in their comments and responses to questions, we tasted, we purchased and we left. We decided against joining the case club (though we did buy more than 6 bottles) for the simple reason that we did not wish to spend another moment at Linden.
We are still trying to be open-minded about this strictly-imposed "case club" restriction (where buying a full case during a single visit entitles the visitor to access the grounds and the dining area, and not buying that case restricts the visitor to the small tasting room floor). After all, why shouldn't Linden permit access to only its more serious, dedicated or enthusiastic patrons.
But, during the course of our visit, our respectful geniality morphed into surprise, then outrage, and then the overwhelming desire to leave. We did not buy the case because we simply did not want to be there - on the grounds, in the dining area, on the porch, or anywhere at Linden.
If Linden's objective is to entice people to buy wine and, to this end, to truly ENJOY their wines and, consequently, to wish to gain access to more wine and more of the vineyard - why were these pourers so cold and nasty - ?? If Linden's objective is to move the annoying masses through -- because it is better for Linden if the market (and especially the lucretive "case club" sector of the market) comes directly to Linden's doors, with its ready cash and free transportation -- the staff couldn't be more abrasive or less inviting.
We will explore other local wineries. Not sure if we'll be back.... Depends on the wine. If we do return, however, we will buy and run. And somehow, we suspect this is precisely as Linden would have it.
To others, we recommend the wine, not the winery, and, for those planning a visit, strongly recommend an itinerary that includes other destinations, as well, since the visit to Linden may be very brief indeed. read more