I wasn't sure what to expect scheduling my 13 month old son's first dental exam, but it was so easy…read moreto schedule (had less than a week wait to get in), and the staff was so friendly and accommodating! Dr. Becker was so kind and warm, and did great with my son (who hates getting his teeth brushed/mouth prodded). Everyone made both of us feel very at ease, and I'm thankful to have found a wonderful dentist for future visits! The office itself is beautifully tucked away into a wooded area, and both the interior and exterior provide such a relaxing, calming environment for kiddos and adults alike.

My kids were patients at a different office for many years. Due to insurance changes, we switched…read moreto Dentistry for Children. After 3 visits with them so far, I wish we would have switched even sooner. The building is set in a wooded area and the area is so beautiful. The front desk staff are always friendly and helpful as well. Dr. Seth & Dianne are great at what they do. Dental work on a toddler does not seem like an easy thing to do, but they manage to do it all with a smile and a warm demeanor. My toddler and older child love coming to their office!

I can not even express how much we love This dentist office all the staff from the front desk to…read morethe assistants and doctors are all just amazing. They speak to my kids like they're human and in terms that they understand. I recommend this dentist office to anyone with kids that have dentist anxiety!

My kids love going to the dentist. In the early days, because of insurance, we tried another…read morechildren's dentist and it was not great. Some of my kids have difficult/sensitive gag reflexes that other dentists can't seem to deal with, but Dr. Banks and her crew always manage to do what needs doing.

They are magnificent !!! Truly care and listens to your concerns !!! Very friendly and knowledgeableread more

First visit to office for X-rays and cleaning. Very nice staff and I felt that the exam was more…read morethorough than my previous dentist. Dr. Mayes and Everyone in the office was helpful, friendly and explained everything. Don't need any additional work done so I don't know about fillings, etc. They have a pretty full schedule do I am guessing they have earned a good reputation. ( note that the negative review was written by Jennifer A. 5 years ago. My is written 4/13/17!)

My first visit and no fear...two appointments for teeth cleaning (bottoms one one day and the…read moreuppers on the next). Many reasons why we hesitate going to the dentist...much of it is rooted into our childhood experiences...as adults we delay and delay...sometimes to the point of no return...as in my case. But I braved up and now have pearly whites...no cavities. This practice also specializes in dental hardware and implants. No more fear...no pain. Great experience.

No longer supports our Veterans!…read more They cancelled accepting VA patients. No warning, no explanation, nothing! I actually got a call from my dental surgeon that I was no longer a patient of theirs! They didn't even have the curtesy to give me any warning so I could request a new dentist (which can take months btw from the VA). So needless to say I now have 2 dental implants with nowhere to get the crowns put in thanks to these guys.

only did 3/4ths the job stopped and left with zero explanation at the time…read more Hours later blamed safety and assistant. Inconsistent in explanation. Insisted only crowns could be done and not fillings. Honestly just a traumatic experience for the kid, told me not to takk when I told my kid it's okay you're almost done. Would never recommend.

I have an appt. tomorrow for my 4 and 5 yr old boys. We just moved to WA from TX and was referred…read moreby the pediatrician here on Bainbridge Island, Dr. Walters. I got a call tonight from Dr. Banks herself wanting to know if she can do anything to help make our first visit to her office a great experience. Wow, what dentist does this!?! Amazing! I can't wait to see what the actual appointment is like, I'm already impressed! I'll keep you posted!

Had a crown done in December 2025 and paid my portion at the time of service, only to receive…read moreanother bill months later with no clear explanation. I went in person to settle the balance, but this type of delayed billing after collecting payment up front feels deceptive. Patients should be made clearly aware when they are paying an estimate versus a final amount. I've canceled all future appointments and will not be returning. Others should be cautious and make sure they fully understand their billing practices before agreeing to treatment.

Bad. We have spent thousands there on dental work and I changed insurance due to work…read morechange.Unbeknownst to me the dentist did not take my new insurance. Office staff did not advise and gave me the run around. I tried working with them and they refused to help. Out a few hundred dollars.

My daughter had to get a filling done by Dr Olson Smith and she was incredible. My daughter was…read morescared and Dr Olson Smith took her time to comfort her and wait until she was ready to proceed with the procedure. Overall staff is incredibly welcoming and kind.

Had a regular cleaning. Everyone was nice and friendly. They took very good care of me, and I'm not…read morea big fan of dental offices.

During the pandemic, my husband and I have visited this office 4 times. We have total confidence in…read morethe Covid prevention procedures this office follows. And you can, too. John and Melanie

My family and I have just moved to the island and needing dental work we were lucky to find sound…read moresmiles. Truly a professional office friendly staff and a very knowledgeable Dentist. My 12-year-old daughter has never had a pleasant experience with a dentist in the past but it's at sound smiles explained everything and it was the first dental appointment that she hasn't cried at very thankful for a great staff.

I have total confidence in Dr. Rory Jefferson. He received his dental degree from USC, one of the…read morefinest dental colleges in the US. The experience gained in his over 25-year career is reflected in his ability to rapidly understand my dental needs and meet them in a cost-effective manner. Dr. Jefferson is supported by a long-serving, first-class staff. This affable and competent group includes Lisa, dental hygienist, Miranda is the technician, and Keri and Caitlin are in administration. Dr. Jefferson and his staff are responsible for a dramatic improvement in my oral health. I have paid more attention to my dental needs in the 6 months since seeing Dr. Jefferson for the first time than I did in the several years prior. The office facility is also remarkable. Designed by Dr. Jefferson, the office is welcoming and reflects a friendly Northwest style.

Dr. Jefferson is awesome. He's very empathetic, which is something every dentist should be and…read moresadly many are not. He's also a very skilled cosmetic dentist.

Dr Ruff made us do a prepaynent of over $1700.00 which we paid on Nov 21. My husband was scheduled…read morefor Dec 3, then cancelled and rescheduled to Dec 30. On Dec 30 Dr, Ruff refused to do the procedure because I (his wife) refused to sit in the waiting room for 3 and 1/2 hours. We asked for our money back. On Jan 21 we received a check for only half of the $1700. He said he had to pay his staff for the time. Excuse me - staff get paid every day whether the Dr. has patients or not. Dr. Ruff is a CHEAT !!!

I've known (Dr.) Pete Ruff for probably 20 years. We met at a local gymnasium. When my original…read moredentist retired, I started going to his practice. There's not been one time when I felt I did not receive expert, quality care. Whoever is treating me (whether a dental assistant or Dr. Ruff himself) I get an explanation of what is going to be done and then after, a discussion about the results. Despite common delays of payment from insurance companies, their billing statements have been reasonably soon and always accurate. What I do wonder about Yelp is why there are at least eleven postings about quality care that aren't factored into the overall rating.