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    Lindsay Mary DVM

    5.0 (1 review)

    Services - Lindsay Mary DVM

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

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    16 years ago

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    Westfield Animal Hospital

    Westfield Animal Hospital

    (74 reviews)

    Took my cat in for vomiting and diarrhea left with a $542.00 bill. Too expensive. I was there for…read more15 minutes. Feel railroaded every time i go there.

    I have no idea what's going on with Westfield Animal Hospital as of late, but it's become a huge…read moredisappointment. My dog had been vomiting off and on but was never lethargic enough for emergency care. I kept calling for an appointment but would always get voicemail where I mentioned the issue with my dog. I never received a call back to any of my calls. This has become a habit of theirs where the phone just rings into voicemail and no one returns your calls. I called again and finally got an appointment for Friday, April 24. However, at 9:36 that day, I received call from Westfield cancelling my appointment which was actually for 9:30. I never got the usual appointment reminder and thought the appointment was for 10:30. A reminder would have been appreciated but was never received. I was heartbroken because I'd waited so long but rescheduled for Monday, April 27, only to be surprised with an appointment confirmation for Monday, April 20 - the prior week! When I tried calling to correct this, no one answered the phone. As providence would have it, I ended up getting an appointment on the afternoon of April 24 with another vet in Clark through a referral. While at this vet's office, she mentioned that she was trying to reach Westfield Animal Hospital to have my pet's records transferred but couldn't get through because ...they didn't answer the phone. Also, I usually order my dog's medication from Chewy with an Rx approval from the vet. But this time Chewy sent a message stating that the vet disapproved their refill request due to the number of tablets requested which was too low. No big deal. I just increased the number of tabs with Chewy for them to resubmit for approval, yet somehow Westfield filled the prescription instead of allowing Chewy to do it. I received a text from Westfield to pick up the meds and was charged $93.00. The medication was levothyroxine, one of the cheapest medications for pets and usually costs around $8.00. Not wanting to deny my dog his medication, I accepted it but reviewed the matter closely afterwards because I couldn't understand what happened. In checking with Chewy's pharmacy and Westfield, I realized that Westfield bypassed Chewy and filled the prescription on their own. Chewy never received the updated Rx refill approval from Westfield Animal Hospital. I have no idea why they did this when I always have the medication refilled by Chewy. When I inquired with Westfield about returning the medication, I was denied due to their new policy of not giving medication refunds, and no reason was given as to why they didn't allow Chewy to refill the prescription. That was the last straw. Between their lack of callbacks, no appointment confirmation, robotic and apathetic response when I missed my appointment, and putting over a 1,000% markup on an inexpensive medication, I'd had enough of Westfield Animal Hospital. I don't know what's going on but they have turned away from pet care to a money grab. If someone is trying to ruin the business, they're doing a fine job!

    Happy Bark & Tails

    Happy Bark & Tails

    (33 reviews)

    Words cannot adequately express how grateful we are for how wonderful Madeline/Happy Bark & Tails…read morewere on our wedding day. It was so important to us that our two pups be included on our big day, and Madeline made sure they were both included and so lovingly cared for. One of our pups is 15 years old and as anxious, adoring pawrents we were worried about her ability to navigate our wedding venue and the excitement of the day. Those worries quickly dissipated because Madeline cared for both our pups as if they were her own, and we effusively recommend Happy Bark & Tails to anyone who loves their pup and can't imagine their wedding day without them.

    Booking the Wedding Day Dog Attendant service through Happy Bark & Tails for my 11-month-old puppy…read morewas one of the best decisions I ever made. My now-husband and I were in the midst of planning our wedding when we decided to adopt our beautiful puppy, Oreo, and we wanted to ensure that he could be a part of our wedding. Thank goodness we found Happy Bark & Tails. From our first meeting, the owner, Madeline, was informative, and caring, gave us a clear idea of what to expect on our wedding day, and took the time to answer all our questions. Every step of the way, Madeline was patient, responsive, and put us at ease. We even scheduled a meet-and-greet a few weeks before the wedding with Madeline and her husband, Gabriel, who is also a co-owner of the business. We were certain that they would not only care for Oreo but treat him like their own baby. On the day of our wedding, Madeline and Gabriel arrived at our hotel and immediately took care of Oreo. They put on his cute "best dog" scarf and bow tie and handled him while my husband and I got ready for our wedding. They walked him, fed him, played with him, helped him pose for pictures with us, and treated Oreo like family. They transported him to the venue, took him back to our hotel, and stayed with him until we got back. We couldn't have asked for a better company or people to work with! They also documented our wedding day with photos from Oreo's perspective. The gallery of photos was beautiful and something we will cherish for the rest of our lives. I highly recommend Happy Bark & Tails for all your wedding pet care needs. They were great to work with and we have already recommended them to another couple!

    Lindsay Mary DVM - vet - Updated June 2026

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