This is a review for Carrie Kenyon. I also fell for her scam. Like many others, she cancelled on me…read morejust hours before my appointment claiming to be sick. Luckily, I only paid $3 for the groupon so I'm not losing much. She has no respect for other people's time. There's no way she's sick THAT much. If she really is, then she needs to find another business where she doesn't deal with clients so closely. I won't be rescheduling.

Got a wax with Britney yesterday and it was awesome. I used to go to European wax center, but I…read morehated how rushed my appointments were and how I was sent home with pieces of wax still on me. I decided to go out on a whim and buy a groupon for Simplicity Salon. I am SO glad I did. Britney was awesome and talked me through everything, she made it so much less awkward. She is also a perfectionist and made sure everything looked proper. I cannot wait to return in 6 weeks. On a side note- they were doing road work nearby and a lot of streets were blocked off. I was about 10 minutes late to my appointment and they were so understanding and polite about it. I know many other places would've cancelled or rescheduled me for being late.

I came here after getting a Groupon for a 30 minute microdermabrasion. I'm always a little…read moreskeptical when I purchase a groupon but I found the space to be very inviting, bright, and clean. They had to reschedule my appointment initially but I found that they were still accommodating. Angelina is the aesthetician that serviced me. She was very professional and did a great job. She took the necessary precautions by wearing a face mask, and had essentially what feels like a table cover over the table. She also provided me with a fresh face mask to wear after my treatment. I would definitely come back!

I have been seeing Julie for years now she used to work in Cambridge now in Arlington, I drive 45…read moremin each work to see her. She is the BEST of the best I would never let anyone else touch my eyelashes she's an absolute angel and has left me leaving every time feel like a SNACK. I would follow her anywhere. And not to mention she is the sweetest, most chill girl who has ever done my eyelashes and now I'm so happy to be able to call her my friend as well.

The below review posted Exactly happened to me. The groupon was redeemed even though I didn't avail…read morethe service. I called Sayonara every day for a week, never got a called back. I emailed and reached again , nothing. Either they are a scam or just don't care about customers. EDIT: I was able to get in touch with them and book without charge and booked my appointment.

i purchased a voucher from groupon for a service which i never used and this spa said i…read more already redeemed it. i never redeemed or gifted this voucher. i reached out to groupon twice through their customer service and they never returned a reply to my complaint. groupon is a sham service and evidentially so is this spa!

WARNING! PLEASE DO YOUR RESEARCH!…read more I never imagined I'd be writing a review like this, but I feel a responsibility to share what happened to me at Indulgence Med Spa so that no woman ever goes through what I had to. I went in for (what should have been) a routine laser hair removal appointment. Instead, within hours, my legs were burning, blistering, scabbing, itching, and there was raw skin exposed. I was in agonizing pain with severe, second-degree burns all over my legs. I'd like to preface with the fact I had gone to get 10 laser hair removal sessions at multiple different med spas before this incident, without ever facing any issues. I also do not have "sensitive" skin. After seeing my legs after the incident for the first time, the laser technician immediately started crying in front of me and looked mortified. She referred me to the owner, Anu, who also teared up and said she couldn't imagine something like this happening to her daughter. I thought they had empathy, but unfortunately, I was wrong. As an insincere apology, the spa offered me some ointment, red light therapy for the intense scarring, and other services from the med spa - but the reality was that I was the one dealing with the physical damage, the emotional toll, and the financial burden of trying to heal. Not to mention this forced me to commute back into the med spa, incur additional transportation costs, use PTO, and constantly be reminded of the incident. I had to beg for weeks to get a simple refund on the appointment, to the point my mother had to get involved because she was so livid with their lack of accountability. They gaslit me for months, saying "it will be better in two weeks", "it will be healed in a month", "it will be gone next time you come in". It is almost two years (and thousands of dollars) later and I am still not fully healed. The laser technician was undertrained. The laser machine ran out of coolant and beeped the entire appointment, but she still continued my treatment. I was told that the technician who performed the treatment had been let go, but I later learned from others that she was still working there. I even saw her there myself when I came in for a rescheduled red-light appointment, which confirmed they were lying about letting her go and just scheduling her when I wasn't coming in. The months that followed were some of the hardest I've experienced physically and emotionally. I spent thousands of dollars out of pocket on dermatology visits, prescription creams, healing products, and treatments trying to repair the damage. I am not someone who cries easily, but for months I cried every single day. Every time I looked in the mirror or caught a glimpse of my legs. When I thought about the possibility of these scars being here on my wedding day. One day at the gym, someone I didn't know asked me if I was a burn victim. I can't describe how humiliating that felt. This led to further expenses, as I had to buy more clothing to cover my legs due to insecurity and embarassment. I looked into some of their other reviews, and unfortunately, it seems like this has happened to a lot of people - not just me. This entire experience left me feeling drained, embarrassed, and ignored. A cosmetic treatment that was supposed to improve my confidence instead left me dealing with over a year physical healing and emotional distress. There are so many great, ethical med spas in the area run by trustworthy staff. Please do your research and give one of them the business instead.

Stay away!! The laser technicians have no clue what they're doing. I went in for laser tattoo…read moreremoval. They used a setting that was way too high. It caused extreme blistering, hypopigmentation, and discoloration. I'm sad about how long this damage will last. Please avoid for anything laser related, but honestly probably better off avoiding this med spa entirely. Edit 2/6 for more context: I bought a 3 pack of sessions and started my first early spring of 2024. At that point we walked through some waivers and information about the process and post care. I shared that I was not aiming for full removal but just wanted to lighten a little so I had more options to rework the tattoo. The first session must have been a much lower setting, it healed fine. My next session was a couple months later in the summer. The blistering was awful, but I wrote it off as maybe I had done a worse job of keeping the tattoo cool after given the heat wave that was going on (note I stayed inside and kept it out of the sun, but idk body heat in the summer). This photo was after my 3rd session. The second and third sessions they didn't ask me anything about how my healing progress went, what my goals were, or any assessment of the area. I had no idea how much they were increasing the laser by. None of the process was clear to me in the following sessions. Maybe I should have asked more, but I think that's more so their job, as this is my first removal process and I'm still learning. I cropped this picture to show less of my body, but the discoloration here is extreme and definitely outside of normal circumstances. As soon as the laser went close to the large discolored splotch, there was a flared up burning sensation across a large area. Kind of like a splash effect. I think it should have been obvious at that point to anyone who is versed with laser technology that it was too much. They continued to go over everything at that level of intensity multiple times when we should have stopped entirely or turned down the intensity. It's hard for me to give them too much benefit of the doubt, because as the client I was just trying to calm down despite the pain. I've learned a lot since, and wish I had spoken up for myself. But I just didn't know better, but they should have. I've had to follow up with professional dermatologists which I should have done in the first place. This will make healing/reworking/covering up the tattoo much worse than if I hadn't lasered at all. When in the first place, I didn't hate the tattoo. I was not in a rush to get it fully removed. Which I clearly communicated in my first session. Sorry to be a hater, but it's just really sad for me because it's kind of this haunting reminder on my body. Also they push everyone to leave a 5 star review before leaving/on the way out. I'm sure not everyone who has left a review has had as bad an experience as me. But take the reviews with a grain of salt.

I moved from California to Massachusetts in January 2024 and found Yari in March for my first…read moredermaplane facial. After struggling with dermatitis, my skin had been dull and sensitive -- but she completely transformed it. My skin truly glows on a different level now, and I no longer feel the need to wear any makeup. Not only is she incredibly knowledgeable, but she also takes a holistic, natural approach to skincare that I love. Our conversations about wellness and health are something I genuinely look forward to each month. I try all of her seasonal facials, but my absolute favorite is the CBD facial -- nothing compares! She is hands down my favorite esthetician. I rave about her to everyone I know and recommend her to all my coworkers. If you're looking for someone who will care for your skin the way she does, look no further -- she's truly the best! ‍

I go here regularly for my wax and sometimes threading for my brows. Neeta is very nice and…read moreaccommodating! She also gives helpful advice for after wax care and I feel the prices are reasonable.

I stopped by this somerville location the other day after seeing some pretty good reviews for their…read moreother location in Brookline (which is too far from me). Luckily this somerville location is within walking distance of the Porter Sq. T stop (I'd say less than 10 minutes walk). And even better, the shop is located right in front of a bus stop! Both #87 and #83 stop right in front of it, so this location is super convenient. I walked in and was greeted by a very friendly desi woman, and she later informed me she was the owner. I was surprised to see that this isn't JUST a threading salon- but they also do hair, nails, henna, etc. And the prices were excellent. I only got my eyebrows done (regular price $12, but only $10 with a student ID). Other prices: upper lip $6 chin $6 [There's a whole list of services, and all the prices looked very reasonable]. And with the student discount, this place is definitely a bargain! The actual threading experience was very pleasant- it's clear she knows what she's doing. There was no pain at all, she threads very quickly and puts aloe on at the end to soothe any irritation. I will definitely be returning! UPDATE: if you decide to go, call ahead and ask if the owner is working. The other people are not as competent. I went a 2nd time and there was a younger woman working there who threaded my eyebrows SO SLOWLY that I was nearly bored to tears. who takes more than 15 minutes to thread eyebrows!!??? I felt like she was individually tweezing out each hair instead of threading.

Sandra was wonderful! I had waxing and another service done. She is very professional and has a…read morecheerful personality. I will definitely go back. I already scheduled my next appointment. I highly recommend Sandra at Bello Corpo for any services she offers.

I have been going to Bello Corpo Med Spa since 2017 for laser hair removal, and I cannot say enough…read moregood things! Sandra is extremely attentive, professional and makes every appointment comfortable. Highly recommend Bello Corpo Med Spa for all of your services and beauty needs!

Maria decided to post an untruthful comment on my review and so I decided to reply…read more 1. I called her salon a week before the 18th. I have my cell phone outgoing call list to prove it. They, however, do NOT have any records because I didn't book anything seeing as I they refused to take my business. 2. I get a lot of Groupons particularly for salons because I love to be pampered, and let me state that ALL salons BUT M.Lekkakos have been accomidating; even if they have to book out three months after the expiration date. This salon was not. Maria, you and your front end secretary have no people skills and your inability to negotiate makes you horrible business people. 3. There is a reason businesses use Groupon. Its to drum up business. Its obvious why you need it. I'm sure you will keep using Groupon as a way to get people in your doors at least once. 4. I did contact Groupon, as did MANY others and yes, because THEY are a good business, you should follow their model, I received a full refund. 5. Good luck to you and I hope you don't go out of business.

My BF and I bought Groupons a while ago, but M. Lekkakos is a happenin' place, so we finally got…read morearound to using them. Full body massage and scalp treatment was divine. Katie is a phenomenal masseuse! But.... Because we were both having our treatments with Katie, we each had to sit and wait for an hour. Would have been fine if we were offered a drink or at least smiled at. The waiting area leaves much to be desired. Right by the door makes it FREEZING while you wait (if you go in the winter). Music is way too loud and not at all spa-ish. And employees bitching about having to work on a Saturday, having clients cancel, and taking 15 smoke breaks in the hour that I was sitting and waiting was (a) not impressive, (b) really smelly, and (c) really unprofessional. Overall, a so-so experience, but the reason for going was the spa treatment and it was amazing, so 4 stars.