They did a great job essentially rebuilding the front of our building after the previous owners neglected dry rot for untold years. The work they did is invisible, as it should be. Also added some much needed earthquake retrofitting in our garage level to better secure load bearing elements. The project was well scoped and wrapped pretty much on schedule. They may be a little more expensive than some of the other options but the value comes with the work. read more

They did a great job in ridding our garage from termites. I met with two people at Lingruen, one for the initial consult and another that did the work. I found them both to be very courteous and professional. They charged a very reasonable price for the work as well. Only complaint was the billing department. They sent me an email stating they hadn't received my payment but the error was on their end. No apology or acknowledgement that they did in fact receive payment, I had to chase them to bring closure to it all. read more

Please see my previous review ofLingruen Associates. While I was going through Chemo therapy and unable to attend a hearing, Lingruen got a judgement against based on pure lied that he told the judge. I'm going to have the court overturn the judgement he received. These people are doing a horrible job at extremely high prices. They are dishonest and unethical. Go somewhere else and get the work done better, on time and for less. read more

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They scheduled me a last minute appointment and came out only 15 minutes later than he was supposed to. The guy was professional, but the reason you hire a structural/pest report is to get a report, and usually, like me, you need it quick because you are in the middle of a very short contingency period trying to buy a house. When I called up to schedule an appointment they said it would take no longer than 48 hours to get my inspection report. They took five days because of a sick secretary and a weekend. I was not intolerably put out by this because I scheduled early in my contingency period. The report was also exactly what my inspector said to expect. I just wish they had put in a little overtime to make sure the job was done before they took off for the weekend. If someone call in sick to my work I don't leave their job undone and a whole bunch of paying customers waiting for things to get back to normal. I show up early and stay late and get the job done. It's a shame that Lingruen don't have that work ethic. read more

They were on time, and the person was very thorough, competent and professional. They found significant issues that another pest report company did not with the same property. Works for me. read more

So..... I have known Francisco "Rigo" and Abigail for many years. They are an amazing duo. Francisco knows everything there is to know about pest control, wood rotting and fungus - and anything which involves wood, water damage, pest, and inspection of the integrity of any house he Is asked to visit. He was able to quickly assess the damage, and within weeks had set a date for this to be fixed. His crew (and another good friend, and very experienced contractor) confirms that "his crew did an impeccable job replacing the damaged parts, with accuracy and integrity. Francisco will always provide you with honest feedback; never omitting any details and also never personally invest in name dropping or making a reference to another company. He follows his path, is extremely timely, fast, hires an experienced crew and returns phone calls within moments. This is a solid firm, with a great crew, manager and staff who ensure that it all runs smoothly and matches your needs. I would highly recommend Francisco and this company! read more

I used Lingruen to perform some pest repairs earlier this year and was very happy with the level of service I received. After they were done, I had some other issues pop up around my house that I thought could have been due to their work. It turns out it very likely wasn't their fault, but I really appreciated the level of professionalism through the whole process as it would have been easy to try and duck the issue or take a more defensive approach. In many ways, you only know how good a service provider is when an issue pops up and how they handle themselves. Lingruen handled themselves extremely well in my view and I would recommend them to anyone in the SF area who needs pest work done. read more

Ripoff artists. Will charge you $4k to replace one piece of siding. They do the bare minimum.

Unfortunately, their good work with the inspection and repairs was undone by an utterly unprofessional billing process. Be careful -- they take credit cards for inspections, but not repair work. So if you have thousands of dollars of work being done, be prepared to pay in cash/check. Also, they email invoices instead of giving a hard copy and will then blame you when the invoice is missed and threaten you with collections. A hard-copy invoice via the US Mail is standard practice, yet they don't do it. They need to get with the times. read more

They conducted a pest inspection on a house we bought. First they lied on the report - claiming a condition existed that required re-inspection. Then, after they showed up and charged a ridiculously high fee for that minor re-inspection, not only diid the alleged condition not exist (they had listed the problem in the initial report but had failed to actually observe it), but the recommended re-inspection would not, by their own admission, be able to determine if termites existed. The "reinspection" however, did damage the house and they used water soluable indoor spackle to repair the outdoor stucco. A total waste of time and money (twice) just to deal with lies and incompetence. Look elsewhere. read more

They did the pest control inspection for a house that I bought. They missed some dry rot, which we discovered during remodeling. They came back promptly, admitted that they missed it, and did all of the repair work for no charge. They never hassled us or tried to avoid responsibility for their mistake. Totally first class company. read more

They did the termite inspection for our house and they were very professional and provided the report with fast turn around. Highly recommended. read more

Lingruen has been detail oriented, very specific, and helpful in figuring out followup items with several inspections for our house. They also helped fix our backyard wooden staircase for a reasonable price. read more

After a couple years of difficulties with another company that uses orange extract to spot treat drywood termites, it was time to find someone else. I talked to several competitors and arranged for some inspections. After talking to David I have the best feel that he has the long view and knows what he's doing. If the appointment, service, and pricing live up to my initial expectations I'll be updating this to 5 star. read more

Lingruen is THE BEST company for getting a home inspected for Dry Rot and Wood Destroying Pests, also known as a Termite Report in the Real Estate business. We recently bought a new house and sold our old house. Lingruen was able to schedule appointments at the last minute (within a few days) on both houses, and the guys who did the inspections were friendly, detail oriented and incredibly knowledgeable. They wrote up the report very quickly and got it back to us in under 48 hours. Call LIngruen! read more

I want to add another 5 star review for Lingruen. Dave Hoska did my pest inspection yesterday. Dave has decades of experience, he's highly knowledgeable and did a very thorough inspection of my home. Throughout his inspection he explained everything he was seeing that could be of concern and explained my options for fixing those items. He arrived before the appointment time and I found him totally enjoyable and informative. Lingruen had been recommended by everyone I asked when I was searching for a pest inspection company. I highly recommend Lingruen as well. read more

dave is a great guy. he has many many years of experience doing pest control and dry rot. always on time and a pleasure to use. the reports take a few days but everything went well. will use again. read more

This company does ok work but they are extremely expensive and not worth it since there are many other companies that can provide the same services at a fair price. We have used them more than a couple times because we are a condo in a three unit building (but we will not be using them anymore). They will give you a quote and then never adjust the amount even if they do less than the quoted amount and they refuse to break down the costs based on labor and materials which is to me really suspect. For instance the last job they quoted for our building stated it would take all day and would be $1,000. The day of the job one guy showed up at 9:00 am, took a break at 10:00 am because he said he was "Union" (which didn't bother us) then was gone by 11:15 am. Ok, so he replaced one piece of our railing which was about 12" long and a base to a railing which was like four inches and then applied primer for $1,000! I sent an email to the company asking for a cost breakdown and of coure...no reply. This always translates to me as a company that is out there to just RIP people off. Never go with a company that will not break down their costs to you because they have something to hide. Do not use this company! read more