I'm so glad I contacted Todd from Exotek to help with my ant and rodent problems. Since last year, we had been dealing with winged ants coming into the house from time to time, often in large numbers. I tried many different methods, including sprays and caulking openings, but the ants still kept coming in. After reading many reviews, I decided to look for professional help and found Exotek. Todd got back to me within an hour and was able to answer all of my questions. The whole process of setting up an appointment was quick and easy. Nick came to inspect my house for both ant and rodent issues, and he was very thorough. I was impressed by how knowledgeable he was and how clearly he explained the situation, answered my questions, and provided different options. Their pricing was also very reasonable, especially considering the level of detail, professionalism, and service they provided. I have lived in this house for over 40 years and have worked with a number of pest control companies, both big and small. I feel like I have finally found one I can trust. Exotek provides detailed inspections and real solutions, rather than outsourcing the work to another company. I'm thrilled with their service and have signed up with Exotek for continued monitoring because I trust their work. I know they will help safeguard my home from insects and rodents. I look forward to continuing to work with Exotek. read more

I had a number of rats/mice that infested the ground floor of my home including garage area. Glue traps alone did not solve the problem. I am glad I called Exotek. Todd and the Exotek team are all highly professional, friendly and thorough. The quote they gave me for time and materials were reasonable relative to other quotes I received. Inspection Process: 10/10 - Todd was very thorough and provided detailed information on what his crew will do to seal the exterior and interior holes, the types of materials to be used and the benefits of the materials. Service Date: 10/10 - They were very accomodating on a weekend appointment and arrived within the time window (calling me when they were 30 minutes out). The process of filling all holes/gaps inside and outside the home was completed in a timely manner and of high quality. Follow Ups: 10/10 - They came back for the next few weeks to check on traps and no additional mice/rats were found. I highly recommend Exotek! read more

I'm not sure about all of these 5 star reviews. After Todd sprayed for carpenter ants in my Pacific Heights building, they came back but a few days after his 30-day warranty ran out. Rather than pay another $350, I hired a new pest control guy who is fantastic and treated the area with the ants. When the ants came back (after 30 days), he was happy to return at no charge and spray the area again. He said the tenants used their own treatment which invalidated his spraying. He's wonderful and his name is German from Redwood City - and he was half the price. Never again will I use Exotek after paying $350 for nothing. read more

Tod was happy to answer our many questions when we inquired about his service for fleas. He even came out beforehand to help us walk through the prep for service and protocol to follow. He was able to schedule us for the first service the very next day. Nick helped us with the follow up visit and was great to work with as well. It's been about a week since our second treatment and we are not seeing any fleas. Highly recommend if you want treatment ASAP - these guys were very easy to work with and total professionals. We are very glad we went with Exotek for fleas. read more

They responded to my service request very quickly (within a day). However, the ants (reason for call) did not go away. I know I could have had them come out again for free, but it is a big hassle to find the time and then be out of the house for three hours. read more

This is a preliminary review for EPD as I wait for a treatment plan. I called them based on a very strong recommendation from my neighbor, who btw because he has gone through it w/ other subpar pest companies, is a VERY tough cookie to break! If you're doing something wrong, he will let you have it! First off, I texted Todd. He is very responsive, has a lot of experience especially in SF, and is respectful and friendly. These characteristics are also reflected in Sheryl, the appointment scheduler. Super sweet & accommodating like Todd! And finally, Nic, because I only spoke on the phone with Todd/Sheryl, seeing all those impressive qualities EPD exudes, I got to see it live and in action with Nic. He is super thorough, checked behind and under every refrigerator, stove, sink, crack and corner! You can tell Nic is extremely knowledgeable. He also came in prepared w/ his own shoe covers, didn't park in or block my driveway, arrived w/in time frame. I've actually seen Nic before b/c of his visits to my neighbor's home. read more

When the Ant Invasion From Hell occurred in two bathrooms in 2024, I hired Exotek to treat indoors and out. I had hired a different exterminator initially, but it did not manage to eradicate the buggers. Exotek's work did the job, and quickly. I have them on a maintenance schedule now. Scheduling is easy, and everyone I've worked with has been professional, accommodating, and excellent communicators. I highly recommend them if you have any bug issues! read more

After a bad experience with a previous rodent proofing vendor we decided to call Exotek for a walkthrough and find out what services they can do for us as our property had been having a lot of rodent activity in the past two months. I really can't thank Todd and his team enough for all the work they have done so far with us. Extremely professional, very knowledgeable, and very thorough on doing their inspections to identify areas where rodents were accessing through to our property. We actually felt relief after they came and completed the work. They presented a contract agreement with services outlined and their fees. No iffy vague conversations and contract is official and honored. We went with their rodent exclusion services with 4 weekly trapping checks plus monthly maintenance. Todd explained everything very thoroughly and there were no questions left unanswered. If you go with anyone in this business definitely talk with Exotek! There is something to be said with their professionalism and follow-through and you won't get ripped off unlike other independent rodent exterminators who say one thing and don't complete their services, but already have your money. Thank you Todd and team! read more

Carpenter ant issue in my kitchen! Yesterday afternoon my kitchen window and sink area were infested with carpenter ants (the winged type). After contacting several pest control companies, I choose EXOTEK Pest Defense. Reason being, Todd was very personable on the call, extremely professional and knowledgeable. When discussing the situation, he was very matter of fact and didn't try to oversell me. Scheduling wise, he understood my sense of urgency and offered an appointment first thing this morning. Other companies told me it would be a couple of days or more before they could schedule an appointment. Granted that Todd just serviced my house, but I'm confident the issue is resolved. The guarantee is if I see any ants over the next several weeks, Todd said to call and they'd come back to reinforce the treatment. If there is any issue, I'll post an update on this review. Thanks, Todd and team for the fast, professional service! read more

As owner-managers of several properties, we've had the opportunity to work with many service providers over the years--and Exotek stands out as one of the very best. We have used their services multiple times across different properties, and each experience has been marked by an exceptional level of professionalism, courtesy, and attention to detail. From the initial scheduling to the completion of each job, their team has consistently demonstrated excellent communication and follow-through. They arrive on time, are well-prepared, and take the time to explain their process, which we truly appreciate as property managers. Their technicians are knowledgeable and respectful not only of the property but also of the tenants' space and comfort. One of the things that continues to impress us is how proactive they are--even following up after the service to ensure the results met our expectations. We've never had to request a re-visit, but based on our interactions, I'm confident they would respond promptly and thoroughly if the need ever arose. We recommend Exotek without hesitation to fellow property owners, managers, and anyone in need of quality service from a team that genuinely cares about doing the job right the first time. read more

Awesome crew, professional and highly skilled. Todd and his team thoroughly explains everything, is clearly experienced and has been great to interact with. Highly recommend read more

Todd, Nick and Jason are sincere about helping customers get rid of pest issues and not about the bottom line. They use water-based products that are safer for pets and children (ask them to share the ingredients so you can do your own research). They offer information vs making you figure out the right questions to ask. They come with a plan of attack. We unfortunately have / had a silverfish issue resulting from a neighbor's hoarding. Exotek has been out three times now. The issue isn't gone yet but has decreased, and the neighbor is still undergoing abatement. Exotek has been so kind and supportive during this process. Will update this review in a few months. read more

I hired Exotek (found via Yelp's quotes feature), but wasn't the one supervising the work. Exotek was willing to take on a project other exterminators weren't willing to do, and asked what I thought was a reasonable price. I was told they came on time and completed the work quickly. No more stinging insects in the car, yay! read more

I can highly recommend Exotek, Todd and his staff. Everything was very professional from scheduling to billing. Scheduling was easy and accommodating. Todd arrived on time and did an excellent job of explaining how the work would be done. He worked quickly and, in fact, did more than I had anticipated. No clean up issues and the billing was reasonable. Our problem was a silverfish infestation, but I believe his company would do an excellent job regardless of your pest issue. read more

Todd & the entire team is amazing. I am dealing with a flea infestation due to the stray cats that I care for. Todd was so nice, professional and informative on our first call. The tech they sent out (asst mgr I believe) was SO kind! They made us feel so very comfortable! Sheryl who helps schedule everything is also the best. We have seen a HUGE improvement in our flea situation. We are able to see the light at the end of the tunnel. I am keeping Todd & team on my list/roster of folks to call when I need exterminating. If in doubt, def give these amazing folks a call. read more

I don't normally leave reviews, but I felt compelled to share my experience with Exotek. I called them in a panic the day our cleaners discovered a dead rodent in the house. I have a serious phobia of rodents and couldn't bring myself to go near certain areas, like the garage and downstair closets, after that. Todd came out the same day. From the start he was professional, calm, and incredibly kind. He inspected the entire house thoroughly, explained what he was doing every step of the way, and set traps in a way that reassured me everything was being handled properly. He showed me all the holes he filled up to prevent any future issues, which gave me extra peace of mind. What really stood out to me was his patience. He walked me through the whole process of identifying and eliminating the issue, and in doing so, helped ease my anxiety. He's continued to follow up weekly, always on time, and never made me feel silly for how anxious I was. It's rare to find someone who's not only good at their job, but also knows how to treat people with empathy. I truly appreciate the support during a stressful time, and I highly recommend Exotek to anyone dealing with a similar situation. I have now contracted them for monthly maintenance! read more

Super knowledgeable and quick! Would definitely recommend them if you have any issues with pests at your home, apartment or complex!

Todd and his team are truly the best in pest control. We had a massive ant infestation that was made worse by another exterminator who treated our home 3x. Finally I called Todd and he responded on a Sunday. I begged for service and he shuffled his Monday morning to come make our home livable again. He knew exactly what the problem was and saved us. He's responsive, knowledgeable and offers great service at reasonable rates. Call him. You will be glad you did. read more

It's like what many have already said, Exotek and Todd and his crew are great, highly recommend. For a few mornings, we woke up with something eating our fruits in the kitchen and even gnawing at the wood of our cupboards. Eeeww! We knew we had a problem. I called Exotek and also sent a text. I got a text back immediately from Todd and we scheduled for him to come by the next day for an inspection. On the day of inspection, Todd arrived promptly, inspected all the possible rodent entry points, then did a walk through of what he identified. The next day he sent a cost estimate for 1) sealing up all the different entry points and 2) a 4 week trap program. We signed up for both. Few days later, Todd came and sealed up the entry points, set up traps around the house. We had no luck the first week, but the rodent was caught the 2nd week. Called Exotek and they promptly came to fetch the large rodent. Eeewww!! Todd came by for a couple of more weeks to complete the four week program. We are so thankful for their service! Great guys, great customer service. read more

Sometimes it is immediately clear that a company genuinely cares about their clients' experiences and well-being. This is how I felt when I connected with Todd. I reached out to Exotek with some questions regarding carpet beetles, and Todd took the time to talk with me and address all my concerns. He was incredibly kind, helpful, and understanding, and he clearly does this work with integrity. I also appreciated the kind follow up communication from Jorge. I am grateful to know that if I need professional services moving forward, I can reach out to this wonderful company! read more

Hired to do extermination. Cockroaches back couple of weeks. Sent photos after 30 days. He claimed past 30 day warranty. For $600 would respray. Came once. Then claim I had been unpleasant to sprayer (I barely talked to him), and refused to complete the service. The work was not successful. He argued about "letter" versus "actual" and then stiffed me. DO NOT USE EXOTEK Pest Defense You will regret it. read more

I've been having silverfish problems at my home for a few months, and decided to use a professional service. I had an initial chat with Todd, and signed up for 3 visits. Todd said he would do 3 visits over 5 months, and he would do a free follow up should I continue having pest problems soon after his initial visit. He was very friendly, thorough, and professional. He explained how he will treat my home, walked me through how to prevent the further spread of silverfish, and did a thorough job. After his visit, I started seeing silverfish getting caught in traps he left behind. We also started seeing silverfish in places we didn't see before as well. We called and they offered a free follow up service. This time Nick came out, and also provided the same high quality of service that Todd did. We are still seeing silverfish getting caught and also dead silverfish more frequently. Looks like pesticides / traps they left behind are working :) read more

We had fleas in our house. We really had no idea how we got them. My wife was getting 5-6 bites a day. We called Exotek on a friend's recommendation. We talked to Todd and he explained everything that Exotek would do to get rid of the fleas. We agreed on a price and the 2 dates that they would come out and spray. About a week before they came out they sent an email saying what we needed to prepare for the spraying. Including sealing open food in bags and storing them in the refrigerator and putting other items in ziplock bags. The day of the spraying they came out and explained what they would be spraying and where. We were advised that we had to be out of the house for at least 5 hours before we could enter the house. They also explained that this was a two step process. The first spray would kill the fleas. They would be back in ten days to spray again to kill the flea eggs that hatched. After the first treatment my wife noticed that the flea bites were down to 1 or 2 every few days. After the second treatment we have had no more flea issues. read more

We recently found out one of our 3 cats is allergic to fleas. It was a wake up call because we weren't seeing any fleas around the house or on the cats. By the time all this took place our home was infested - gross!!! We called Exotek and they saved us just in time as we were starting to see fleas. Exotek responded quickly and Todd is super knowledgeable. He explained the treatment and you get 2 treatments 30 days apart to ensure there are no leftovers. He even guarantees the treatment up to 30 days after the last treatment! We are VERY happy with the service and I'd do it over again with Exotek if needed but hopefully that's not the case. This all happened in late January early February this year and so no more fleas!!! Thank you Todd and team! read more

Wow these guys are responsive. I sent a message out LATE ON SUNDAY AFTERNOON and they got back to me right away to schedule a Monday call. Where do you get service like that? Also walked me through exactly how they would take care of my ant problem, and what "to do" and "not to do" in the days leading up to the visit to ensure they got the best results. AWESOME service. Thanks, guys. read more

Exotek Pest Defense - Ant hill 1 - this is where those critters were coming from! - Pest Control Near Me

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The Exotek team do a good job managing bugs and always come by when promised. To date, I'm happy with their service, prices are also reasonable. read more

My neighbor used this guy. Dude is serious, I plan on hiring him. Great photos, Todd I got rats.

We had been dealing with an ant problem for the past couple of months and - finally - had exhausted all possible options in the "home remedy" department. Enter Todd & Exotek! Todd has been nothing short of sheer expertise and professionalism. Not only is he super responsive, but he is also very knowledgeable. He makes it easy to understand what's being done and exactly why it's happening. He also kindly answered any questions I had to throw at him. After the initial treatment, I'd say it was a 99.99% success. The ants were down DRASTICALLY. Unfortunately (for us), we live in a multi-unit complex (you know, shared walls and all that). So, we had him come back for a quick re-treat. This wasn't a surprise since he already explained this might happen if you're only getting 1 unit out of 20+ units in the whole building treated. And you know what the greatest part is? Since the re-treat, we've nabbed the remaining .01% to achieve 100% success (at least for our unit)! For the quality and guarantees of the service, the price is extremely fair and a great value. And, while I would not necessarily wish an ant issue on anyone, I would definitely not hesitate to recommend Todd & Exotek for pest issues! read more

We are very happy with Exotek's treatment of our ant problem for a house in San Francisco. Todd was very helpful from the first moments we talked, giving various ways we can stem the problem even before the inspection. We were able to set up an appointment quickly, and the treatment was performed as described. We have multiple cats in our household, and took them out of the house before it was treated for a few hours. When we came back, they didn't sense anything that bothered them, and the ants appeared to have disappeared. Todd was very efficient and prompt, and we are happy customers. Would definitely recommend! read more

Todd is outstanding! It's VERY refreshing to know that there is a pest control company that is so hands on and tailors their services to your individual issue - an almost obsolete type of service. 5 Stars from start to finish. Todd came by and inspected my kitchen for a possible pest issue. He performed the ideal service for my situation. His plan was well thought out, thorough, and made perfect sense. I feel great knowing that Todd is there if I need him. I now have peace of mind knowing that there is a line of defense in my kitchen if needed. He's polite, smart, and enthusiastic. He obviously loves what he does and it shows. Hire Exotek and you won't be disappointed. Thank you!! read more

Todd is very responsive, prompt, friendly, and knowledgeable. He was able to come spray our apartment within a few days of our initial call. I appreciated how he took time to explain the process and also how he took care to wear shoe covers in our house. read more

Hands down the best pest control service I've ever had! Todd and Nico tackled my rodent problem with ease. Highly recommend!

professional, efficient, answered all my question patiently, and my ands were immediately gone.

We just love you guys , great service , the most experienced techs, so professional , lovely manners , such a positive attitude !! I highly recommend their services !! They do not disappoint .. read more

These guys are great! Honest. Nick came out because I had seen carpenter ants. He said since I hadn't seen them in a few days I should hold off on treatment because I might not even need it. Plus since it is rainy the treatment would be diluted due to the wet surfaces so he recommended reevaluating for later. No charge. I wish Nick and Exotek could be my dentist, mechanic, plumber and contractor. So refreshing to have someone so honest. Thank you Nick! read more

They came within a day and stopped the ants. That is what we wanted. We may get regular service.

Incredibly professional, knowledgeable and helpful in every way. The first service was so good we signed up to get regular service permanently. read more

Fast, reliable and safe ( for my dog) to get rid of rats in our garden. My lemons are safe again.

I reached out to Todd for our problem of German cockroaches. Todd explained the treatment and resolved our questions regarding the prep. Scheduling was easy and the scheduling team was responsive and flexible. Todd and Nick used shoe covers as they entered our home and performed a very thorough treatment. There was no odor post treatment, and the treatment was completely safe. We saw very good results post treatment. I would highly recommend Todd and Nick to resolve pest issues. read more

So far so good. Don't have a lot of feedback as such since we just finished this 2 days ago. Overall the communication was smooth and clear, scheduling was easy. read more