They never get back to you when they say they will, very poor customer service and price quote was…read more$2500.00 - $3000.00 dollars higher then all the others I received. You also have to go to the store and pick the floor you want to get someone to come out to measure for the estimate and then wait around for over a week. Most flooring contractors bring samples to your house.

Over the last few months, Floor Town has completed two flooring projects for us. The first was…read morereplacing our outdated vinyl tile in our kitchen with beautiful luxury grouted vinyl tile. After that project went so smoothly, we decided to again have Floor Town replace flooring in two rooms plus a hallway in our house, this time using sheet vinyl in one room and carpeting in the other room, hall and stairway. Again, everything was done beautifully, even though our house is over a hundred years old and, as such, has some quirks. From the beginning it was a pleasant experience when we went to the Floor Town showroom and Michele, our salesperson, greeted us. We looked at possibilities for flooring there and narrowed down our choices. I had an idea of what I wanted, and Michele presented various options. Her ideas were invaluable: For instance, I went in sure that I wanted ceramic tile, but she also suggested the luxury vinyl tile which we now have in our kitchen. It is not hard, cold and subject to cracking, but has the same look as ceramic, and I am grateful for her suggestion. Then Michele came to our house with the samples we had chosen in the store, and we made the final tile choice. She was patient and knowledgeable, and thus the final result was exactly right. She did the same thing again when we chose flooring for the second carpet and sheet vinyl project, which also resulted in complete satisfaction. In fact, she brought an additional carpet sample to our house besides the ones we had found in the showroom. The carpet from that sample is now the one we have on our floor, because it was perfect for the space. I also cannot say enough good things about the guys who did the installations. They were not only precise and professional in their work, they were also pleasant and unobtrusive while they were working. From start to finish, it was an excellent experience!

I'm so furious I don't want to even give half a star!They did a very bad job on our floor and…read morebasically just told me nothing can be changed( without even trying). They could've informed us in advance how the color will look on different types of woods. They didn't and communication was horrible. The floor was not properly finished and now in our area we have a few different colors of wood The worst part!! They supposed to put our key back to our mail box when they finish job ( the guys always came in late by the way and everyday different people??) but instead the company took the key by mistake and decided to mail it to us!!! And the key got lost the manager doesn't want to take any responsibilities but keep " she said he said". He couldn't even give us a legitimate proof the key was sent!! Now at this difficult time because of the virus we have to change all the locks because of their mistake and they don't want to take 0 responsibilities! No reliable no responsible. I can share more pictures what a bad job they did even our other contractors commented the same thing!!

Consumer Carpets did a great job installing Carpet in my apartment..They are very professional and…read moredetailed oriented. I dealt with Nelson who had someone come out and measure and 2 weeks later I had a installation date. The installers wore a mask the entire time. They also stretched carpet in two other bedrooms that buckled from another carpet company named "Amazing Carpet"in Ridgefield who are anything but Amazing, They stretched the carpet perfectly and trimmed the edges as well, they did it All. Kudos to Nelson & his crew for a job well done. Mike K

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Had new flooring installed in one room, stairs, hallway, and another room stained to match. This…read morecompany was fabulous. They did a great job. I would highly recommend!

It started with a prompt and helpful response to my phone message. Then a next-day estimate, which…read morewas reasonable and thorough. My questions were answered promptly. And a week later the job (laying my self-purchased vinyl plank in our kitchen and foyer) was done in a day and a half. (Incidentally, Humberto's quote on how much flooring I would need was spot on.) He and his crew member did a neat, clean, beautiful job. They arrived promptly both days, worked hard, cleaned up inside (but did have to leave the old flooring for my trash pickup*), didn't waste time, and respected my family and property. I recommend. * They would have come back and removed the bags of old flooring for an additional charge. That hasn't been included in original proposal; I opted to try to get my trash collector to take it.

They did a beautiful job on my floors and they were very clean and effective. They answered all my…read morequestions and my wife and I are very pleased with the job! Very courteous workers who know their job inside and out! I highly recommend Conquer. Alan Pavon, Hillsborough, NJ

Junior and his team did a really good job…read more Junior will give you the consultant first, check your house, and provide lots of suggestions. This is important to me. I don't like to hear something like "No problem, we could deal with everything" without any details and plans. He then will explained the process step by step, such as pick your color, what kinds of material he will use, how will they do the project, and how long it will take, etc. Also, he and his team are also very polite. More important, they finished the project before the deadline.

horrendous!!!! run away. quality of work is terrible!!!!! gaps in floors, discoloration, horrific…read morevarnish, idiot workers, etc....

Eddie, Jerry and Kayla are the consummate professionals at every stage of the process. They removed…read morethe parquet and installed white oak engineered wood and transformed my 2-bedroom NYC apartment by the anticipated completion date. They also promptly and willingly complied with and satisfied the requirements of my co-op. The quality of the work is outstanding. I couldn't be happier! Thank you!

Highly recommend Abbott Flooring (https://abbottflooring.com/) ! Don was quick to come over and…read moregive us a great deal on refinishing or shall I say revitalizing our ~100 year old wood floors in both the dining room and master! We have an infant and a puppy and only with his organized approach to getting the job done did we thankfully miss out on allllll of the stress that comes with renovations. He was a saint to take care of all the other old floor quirks I brought to his attention. He even came back a week later to touch up a scratch we made by mistake! I can't tell you how refreshing it was after working with so many contractors to meet Don and not worry for a minute about the job he took on!

Don Abbott did a remarkable job on my older, damaged hardwood floors. He came right away for an…read moreestimate, and was there a couple of weeks later to do the job. His price was fair and he was so immaculate. I couldn't even find a bit of dust after the sanding. He finished with a water-based finish which left the floor in its natural, lighter looking state. He is a true professional who makes sure to do an amazing job. Highly recommend him!

Don't waste your time with this Bozo. Another useless contractor that doesn't return calls…read more I called the business and spoke to Eric the owner. Answered all his questions about what I was looking to do. He said he had "something to do" and "would call me right back". I confirmed my phone number with him before hanging up. The clown never called back. See the other reviews about him not following up with customers.

We recently had our floating stairway refinished by Premier Wood Renewal, and the results are…read moreoutstanding. Each step had deep scratches and years of dirt embedded in the crevices from the prior owners, and Eric and his worker Sam truly brought them back to life. The steps now look brand new. They sanded and applied polyurethane with absolutely no dust, completed the entire job in one day, and the stain was dry within just two hours. Their craftsmanship, efficiency, and attention to detail were impressive. I highly recommend Premier Wood Renewal for anyone looking for exceptional wood restoration work.