It's like I have a brand new computer that's super-better than what I had! I've known Andrew for a…read morecouple of decades; he helped me out years ago with home office computers. I needed his help now, many years later, and lucky for me (and you) he's still in business! Had a fairly new laptop that was buggy and freezing--he made the right recommendations, replaced the hard drive, and other maintenance. Now the bugs are gone and the computer is new and fast. Honest, brilliant, and reliable. Highly recommended.

So happy to have been referred to Andrew. My day runs so much smoother. I can rest easy now that I…read moreknow the backups are running as they should, the routers and servers talk friendly to each other, and anyone can find and add a printer to a workstation! Andrew has been so responsive to our needs. As with the veterinary practice, I feel like we are working on "Preventive Medicine" for the computers and not reactive. Thanks Andrew!

Be wary of this company! Been working with them for a couple of years with no problem. Recently…read morehad to get a new printer and it wasn't connecting with my laptop. Called Steve had him come out. When finished he said all good now. It wasn't. Ran into same problem again. Called him and he said he could do it remotely and I said fine. After he finished, it still didn't work. Tried calling him again and left message after message. HE DID NOT RESPOND, BUT SURE KEEP THE FEE I PAID TO FIX THIS PROBLEM. Don't fix the problem and keep the fee. What a guy. He never called back.

Without Mobile Tech, I wouldn't be in business. Steve takes care of my office and home, and he has…read morebuilt 2 computers for me, he just upgraded mine and my wife's computers to windows 11, put in new hard rives and memory, all to the highest of standards. He also has taken care of all of my network problems. Great professional and timely service !

My laptop was working (thankfully), but I noticed something that I questioned if something was…read morewrong. Called a store and they naturally said I had to bring it in to check, blah, blah, blah. I offered to send a video, but they said to bring in. Called Marc, sent him the video and he called back and answered free of charge!!! Will be my go-to if needed in the future.

One two three.... my network is back up and running, all over the phone. Marc was responsive and…read morecalm, neither of which I was; afterall, my computers were down. Great timely service. Five stars without a doubt.

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.

What an excellent experience. Jerry helped figure out if my son's gaming computer issue was the…read moremotherboard or the RAM. Very knowledgeable and did a great job explaining the issues and helping me with the fix. Highly recommend this place!! Great service, great prices.

What an amazing company!!! I had a client who needed some simple, respectful, and honest help…read more FireLogic came on site right away to access the situation for the client. The client didn't need any sales pitch just wanted to make sure their systems would be up and running asap. Within a week, my client was completely satisfied with their network choices and their software choices. If you are looking for a company to listen to your needs and hear your issues, FireLogic is that company to partner with you!!!! JF Consulting 12 LLC

Last week I was using my laptop and the screen suddenly went black. A flashing statement in large…read moretype appeared saying the computer was crashing and could not be used. A loud voice kept repeating that message. I could not turn the computer off or silence the voice. A phone number appeared saying I needed to call it for help. Instead, I called FireLogic. I was quickly put through to a technical dispatcher who listened to my problem and connected me to a technician named Danny. Danny was familiar with the particular virus, he told me where it came from and said he knew how to deal with it. He was calm and knowledgeable and walked me through what to do. Within about ten minutes the laptop system was restored. Danny made sure my anti-viral system was still intact. He suggested that even though everything looked fine I should put the laptop through a complete viral check. I did that after we hung up. Two hours later he called just to be sure the viral check had not revealed any problems. FireLogic is an excellent company. I recommend them highly.

I reached out to Paul after getting his number as a computer repair service near me in Northbrook…read more I have been frustrated for close to six months being traded off from Microsoft support to Xerox printer support. Each telling me that the problem I had in not being able to print was the others fault. Friends and family all offered suggestions and possible solutions that only caused more problems with my system. After calling PAK, Paul spent several hours trying to figure out the issue and low and behold, after I left my desk, he found the corrupted driver causing all my problems. He did a great job for me and though I hope I have no more issues with my system, he would be the first person I call, if it were to arise.

I have been using pak computer services for over twenty years…read morePaul does an incredible job of knowing how to fix our computer whenever it is not working right The last time he was actually able to connect to my computer and fix it over the phone Unbelievable

We worked with Etronics for many years and were very satisfied until this past year. Our home…read moresecurity system no longer works and Eric was supposed to replace the server. He hasn't and has not responded to texts or emails. For the past year he has been VERY unreliable.

Had etronics start a project but the installer kept falling off when we had scheduled days. He…read morewould cancel last minute and say he was in wisconsin and couldn't do it anymore. The part he did do was sub par as I found my cable box stuffed under the entertainment system after left and he had not said anything. I had provided longer hdmi cords which he apparently ignored. Eventually had to get a second group to redo all his work and pay more to complete the project. Work was done great and they had a lot of suggestions. Recommend My IT guys instead of etronics due to reliability alone.

Spoke with the owner Tom today. This man knows his stuff. I felt welcomed and not at all rushed in…read moreour conversation. I had three questions and Tom was ot only polite but also thorough in his explaination/knowlage. Basically I know a thing or two about computers and parts, Tom offered honest and no pressure suggestions to find a fix. Would recommend.

Called Accurate as my system crashed. They were polite and professional on the phone and were able…read moreto have a tech out the same day. My system had to go in for repair and they had me running again and delivered the next day. Upon delivery they hooked everything back up for me and tested everything to make sure all my devices worked. Staff is super knowledgeable and answered any questions I had,rates were reasonable and the service was excellent