Yvonne has been doing my pedicures for a couple years. She is friendly and efficient and always…read moredoes a great job! Whenever I call for an appointment, she is able to squeeze me in. The place is clean and comfortable with soothing music. I always feel relaxed and pampered.

Took a very long time and they all lifted within a week . Also lost three nails within a week /read more

I HIGHLY HIGHLY HIGHLY recommend miss Patricia. Easy to find, salon is extremely, extremely clean…read moreand has a very nice setup. Roomy space and I just lived the pedi chairs. Miss Patricia is so kind and friendly.... and all so accommodating. She made my nails look great, as well as my feet. I will be returning for sure.... my appointment is already booked... Thank you Miss Patricia

A very lovely experience. I have been looking for a good nail salon since I moved to Lakeland…read more Found Patricia on Yelp, thank you for that. I had a mani/pedi and it was a great experience. So nice to have a technician pay attention to their customer, instead of distracted looking at the door, tv, or phone. I had a very negative experience with my last salon visit. The nails were trimmed so much that I swear he was cutting at the root. It was so painful. Patricia was very attentive and the whole experience was painless. Her salon is well organized and clean. Her prices are very reasonable too. I look forward to the next visit.

Very clean, gets you in and out pretty quickly. Recommend to anyone who needs a pedicure.read more

Great pedicure. They took their time and did not push items that I did not want. I would…read moredefinitely recommend and will be back.

TL;DR: Walked in on Saturday at noon, not greatly greeted, French Mani/Pedi service, took about 1.5…read morehours total (including drying time), deluxe pedi = $35, mani = $25, $5 extra for French so $65 total. I arrived around noon on a Saturday. There were about 10 technicians and all had a client with them. I didn't really get greeted, but overlooked it and asked for sign in sheet. This salon takes appointments so I will suggest making an appointment for possibly quicker accommodations (I say possibly because I have noticed that even though some did have an appointment, there was still a short wait time). I requested for a manicure and pedicure and waited for about 10 minutes before I was escorted to a pedicure chair -- there was no one in front of me to be seated next. Even though I am explaining my initial interaction in detail, I expected a wait time as it was a weekend, and that's when most people have the time to also get pampered. I WAS OKAY WITH THE WAIT TIME. This salon also offers free WiFi for their guests. The basic pedicure was $25, and I cannot attest to what all is included in that because I chose the deluxe pedicure which was priced at $35. This included old nail polish removed, toe jam dugged up, cuticles trimmed, a nice sugar scrub from your knees down, followed by the paraffin wax for your feet, then a nice hot stone rub to your calves before finally masking your calves in a clay mask and wrapping them with a warm towel. The deluxe pedicure also offers you a free glass of wine or beverage, however I declined the offer. If you're looking for a nail salon that likes to punch and beat your calves and pluck your toenails, this may not the the one for you. While my legs and feet were basking in the warm towel and wax, he started working on my hands that had remnants of 2 month old gel polish. They soaked each finger with acetone and cotton wrapped in foil, and what I appreciate most about this place was that they placed one of those food handler gloves on each hand so that you can still use your phone! (Photos attached). I have gone to many nail salons in my lifetime and have never seen this. It also helps with acetone leaking from the foil and obviously the intense smell. Once he finished wrapping my fingers, he continued to remove the wax and towel and paint my toes as requested (I'm a creature of habit so I always choose French manis/pedis + it always matches whatever I'm wearing, and if I let my nails grow out, it won't look AS bad as a fully polished nail). After finishing the pedicure and polish, he moved me to a desk to begin my manicure. With the manicure, he gently removed my old gel polish, trimmed cuticles, buffed, and oiled my cuticles. THEN HE APPLIED LOTION AND PROCEEDED WITH THE HAND/FOREARM MASSAGE. I stated this in all caps because typically the lotion and hand massage comes at the end of the manicure service, however, I really enjoyed it before the hand-washing part because I usually don't like the oily residue that is leftover from them lathering up my hand with the massage and lotion. For context, I decided on a French manicure using regular polish instead of gel this time so I am not sure if the order of events will differ for a gel manicure. After he massaged my hands, I went to wash it off, and he finished the manicure with the polish. My technician was an older gentleman who was very kind and friendly. We kept conversation at a minimum in the beginning, because sometimes when people get pampered, they just want to relax. I'm the same way. I did warm up to conversation near the end of my experience. The pedicure itself took about 45 minutes, and the manicure was about 35ish minutes. I was there for about an hour and a half total because since I did regular polish, I wanted to make sure my nails were dried before taking off. I wanted to give this review my full experience, because it was the kind of content I was searching for when reading reviews. I was trying to compare the types of services offered, prices, as well as the "extras" that you can receive during your service (ie, paraffin wax, sugar scrub, etc). As for the environment, the space is pretty spacious. There are about 10 pedicure chairs and probably 15 or so manicure desks (I didn't really count). The waiting area consists of 2 couches and a few individual chairs. I cannot attest to how many different colors or gels or powders that they had as I was not looking for any colored services today. Upon walking in to your right in the center-ish is suppose to be a secretary. She was not there when I initially walked in but noticed her while I was having my services done. The technicians did chat amongst themselves to each other, but if you were on your phone or focused on something else, then it probably wouldn't have bothered you. I thoroughly enjoyed my visit here and will most likely return (and probably will set an appointment ahead of time to avoid long wait times).

$80 for a pedicure is wild the lady rushed. burned me and painted over lint and got it all over my…read morecuticle. Ridiculous please take my word I've been twice and not good at all!

I use to hate getting my nails done bc the nail salon would give me the most anxiety. This salon…read morerelieves all of that. It's easy to book an appointment. They are open pretty early and late to accommodate all schedules. And they're always on time. No more wondering how long will I be at the nail salon for. I've never had a bad tech and everyone does amazing work but Xochitl and Emma are amazing!

I don't get my nails done often, but I imagine I would go a lot more if we had one of these salons…read moreat home! The experience is fun and relaxing. I had a pedicure and enjoyed talking to my nail tech Nikaya. I was greeted with a complimentary mimosa and explanation of their nontoxic products. My polish turned out great and I would happily return!

John was great to work with. He asked lots of questions to make sure I got exactly what I wanted…read more He was great to talk with as well. Everyone was very nice and my nails look great.

Vicki is the best nail professional in Lakeland. You will not be disappointed. She takes very good…read morecare of her clients and is very talented.

Requested a manicure + gel x…read more This was the undernail(s) after requesting them to be smoothed out... They're chunky and getting caught in everything. Manicure itself was trim and 30 seconds in lukewarm water... no massage or anything outside of that. Absolute worst nail experience of my life! Update: Went back today and the manager filed them all down underneath, took him about 10 minutes. I tipped him for his time. He gave me a gift card on my way out. Although I won't be getting the gel x service again, I will give them a try in pedicures.

My nails are so chunky and uneven. very rushed and poor customer service. Do not go here, they…read moredon't listen to you. The girl not only nicked me, made me bleed and didn't apologize but she filed my nail bed down to almost nothing leaving me in pain. I guess she preferred that rather than properly applying the gel to fully cover the nail. I get that you're in a rush to get more money. I really hope that they put more care and effort into the nails they do or find another job that suits them more. Please care more about your clients, not just the look of the nails but the fact they will leave you in pain is absurd.

10/10!!! Ruby is amazing. Her nail art skills are top-tier & actively works with you and looks at…read morethe picture to get you what you want. I don't usually get my nails done due to distrust and harm to the natural nail, but she is very gentle and good at what she does Relaxing vibe there too.

Walked out of this place looking like this. After I specifically asked the tech to make sure that…read moremy nails look natural and not thick. called before I made my appointment to ask if they had rubber base polish, and asked for a specific color, and they said yes to both, once I got there, they didn't have have such color and base. Also the tech was not experienced and meticulous, nor detail oriented as I was assured on the phone. I had to ask for a few things to be fixed before she considered the nails "done" and still walked out of there looking like my 10 year old daughter did my nails. For $60 I can actually get a real professional manicure and rubber base with the color I wish to have. My tech was a younger girl, don't recall her name. Wouldn't recommend this place for people that are looking for a nice and classy manicure. Manicure was the worst service I've ever gotten. Cuticles barely cut, in dry hands, and hurt like hell. Literally done in less than 5 minutes for both hands. The rubber base was not applied properly. The person evidently never applied it before. Left bumps of all kinds nails look deformed. Didn't use the tool to smooth them out. Didn't attempt to fix either. Didn't clean up under the nails. Not a single hand massage. Not a drop of hand lotion after. Honestly, this place was one of my worst experiences, I'm 45 years old. Terrible. Owner shouldn't hire techs like the one I got. What I had done usually takes at least 2 hours, ANYWHERE. It's a fine job with super meticulous steps in order to look perfect, smooth and natural. This lady took 45 minutes max for the whole thing.

I got a pedicure today and the nail tech barely touched my feet. Not only that she didn't even…read moreoffer me anything to drink. Maybe it's only for the ladies to have a drink. From this moment on I only want to have Annie or Celine to do my pedicure. If I pay $60 or $70 dollars for a pedicure I want Service

I unfortunately was diagnosed with cancer. As a result, my feet suffered horribly. Due the type of…read morecancer I was diagnosed with, my feet were swollen and my toe nails discolored. As painful of just hearing the word "Cancer" is, it can just as emotionally painful. Needless to say, I went to Pretty Nails to find comfort by getting a pedicure. It brings to my eyes, to share the inhumanity I experienced. The young lady laughed and joked about my discomfort. She seemed to enjoy my awareness of her laughter and shared with others. It is saddening the lack of compassion that one can have who is supposed to be employed to bring a moment of comfort and " Pretty Nails to those who are in need of assistance.

$10 for your cuticles cut! Crazy...I only discovered this when paying my bill and my daughter's…read more hers was $30 and mine was $20. so when I questioned them on the price difference...I was SHOCKED! $10 for cuticles...that explained why I kept telling the girl doing my nails to please cut my cuticles....she would fake cut and move on... AND OF COURSE SHE DOESN'T UNDERSTAND WHAT IM SAYING.....continues to FORIEGN talk to the other workers! I DISPISE THAT. DO THE EORK AND STOP THE FORIEGN TALK! ITS SO DAM RUDE!!! AND THEY DO IT CONSTANTLY, WITH PEDICURES TOO! I've left several reviews for this salon through out the years. Our most recent visit, September 2, 2020.(includes my above comments). Everyone was wearing masks. They do a temperature check when you walk in. People are NOT distancing at all. While getting a manicure, I had a woman on both sides of me, less than 6 feet away. I must say, that I was okay with this and felt comfortable their. The chik who did my toes did not do a top coat, which I didn't notice till the next day. I had a sparkle polish, so you could clearly feel the difference from my nails and toes... zero top cost on the toes. I had to buy my own top coat. NOT APPRECIATED! We come here way too often to experience problems repeatedly. Might be time to go somewhere else...hoping they can fix their overpriced $10 for cuticles... and uninformed employees!!!

Went today to have 2 chipped nails filed down & the technician did a great job & would not take a…read moretip. I tried & she refused to take it. I found that was gracious & sweet of her. This act showed me how this nail salon really has a great sense of customer service & customer satisfaction. This salon is the best salon in this part of Lakeland. The technicians are professional & courteous. The decor of the place is beautiful. They really make their customers feel welcome. I highly recommend this place if you are looking for a good, reliable nail experience.