I originally left a two-star review based on my wife's experience. Her appointment was canceled the…read moreday of her scheduled haircut, and there was no prior communication or attempt to reach out beforehand. In response, the owner brought up that I had scheduled and canceled multiple appointments in the past, which is true--but those were made under my account and have nothing to do with my wife's separate appointment under her own account. The two situations are not related, and shifting the focus to my history avoids addressing the actual issue. Looking through other reviews, I've noticed a pattern where negative feedback is either ignored or met with responses that place blame on the customer rather than taking accountability. That's disappointing to see, especially when communication is such a basic expectation for any service.

Ya' know how you just meet someone & have immediate camaraderie?…read more That happened with Ms. Charise.....I felt as if I'd known her forever & made an instant friend. She was such a pleasure to meet and knew EXACTLY what I needed pertaining to the mess that was my hair. It came out perfect & absolutely exceeded my expectations!! She listens, she works her magic & poof...GORGEOUS HAIR! Make an appointment and go meet with her. You will thank me later.

Mallorie McFall Liberatore has been my go-to stylist for years, and she's truly the best. When I…read morefirst came to her, my hair was severely damaged. She transformed it into healthy, vibrant hair. She expertly transitioned me to platinum blonde, gave me the length I've always wanted with professional extensions, and later helped me embrace my natural grays as beautiful lowlights. Her skills in coloring, cutting, and installing extensions are unmatched. Everything she does looks flawless and natural. After I lost my hair to chemo, Mallorie blew me away with her wig customization skills. She has taken every wig I've brought to her and turned it into a customized masterpiece, restoring my confidence. Her work with wigs is nothing short of amazing. Mallorie always finds a way to fit me in, no matter how busy her schedule gets. She's not just an amazing stylist--she's also an amazing person who's great to talk to, which makes every visit something I look forward to. If you need a stylist who's a pro at hair transformations, coloring, extensions, or customizing wigs, Mallorie at Salon Rootz in Lakeland is the one to see. I can't recommend her enough for top-notch hair care. And Salon Rootz is a wonderful new home. Always bright and clean, and located around some great shopping and dining. Everyone is friendly and pleasant, and it was evident immediately that the owner and staff care deeply about their customers and supporting their local community.

Allison always does an amazing job for me with my haircut, color, highlights and styling ! She is…read morealso always so positive and encouraging! It's a beautiful and convenient location next to Target in the Publix shopping center on Harden !

Yikes...as unprofessional as it gets. Had an appointment for a cut and color prior to beginning a…read morenew job. It was extremely important to me. The appointment was for 9am on a Saturday. About 45 minutes before the appointment I received a phone call from the stylist's BOYFRIEND! He explained the stylist wouldn't be doing my hair because attending her son's soccer game was more important and that she'd do my hair on another day that week. I said, "that's not going to work for me. I'll call the salon right now to see what can be done." The stylist suddenly came on the line, begging me not to call the salon. Then she explains to me that there is no way she can get to the salon by our appointed time. I ask when she could be there and she begins conferring with her boyfriend. Turns out she couldn't do the cut and color because she wanted to stay in bed with her boyfriend. This after I gave her a 40% tip the only other time I had seen her. The owner told me the stylist was a single mom having a tough time, so I was extra generous for a job well-done. So much for tipping well to ensure good future service. I called the salon. No one answered. I left a message asking how they wanted to move forward and I never received a return call.

I'm an out-of-towner who was visiting Lakeland and was having my maternity photos done. Thick,…read morecurly, coarse hair can prove challenging in a humid environment so I really wanted to take the stress off myself and have a professional do my hair for the photos. I booked an appointment online with Sheenah for a shampoo/style and wanted a simple curl put in my hair. I was very pleased with my experience at Liquid Hair Studio and my hair came out exactly how I wanted. I'm so grateful Sheenah took the time on my hair (I have LOTS of hair so the appointment ran 30 minutes over - sorry!) and made sure I was satisfied. Thank you!

Denise is FABULOUS! Denise installed my Australia's from 4 inches 5 years ago and today they are…read moremid back. For five years, Denise is the ONLY Loctician to touch my locs! she is and has always been very professional, knowledgeable, and personable. She will ALWAYS be my #1 Loctician and friend! Thank you Denise.

She's the truth. The sister is a Master and an educator. You will not go into it blind. The…read moreoutcome for me was seeing my hair cared for in a healthy beautiful way. I'm one year and 2 months in and love it.

Oh my goshhhh! Kj is a boss babe with my bleach and tone!! Highly recommend her! Really took her…read moretime and the results show She has such a contagious personality and is so easy to chat and gossip with! The vibe overall of the entire salon is super clean and friendly! Every customer today walked out with amazing hair! Definitely don't sleep on Haven Salon! I will be coming back!

You will never find a better Salon! I've follow the salon owner since 2008! Don't miss out on…read morelooking fabulous!

I am so grateful to finally have tried out Establish 37 and will now never go anywhere else! These…read moreladies are so cool and genuinely know what they're doing and how to make their clients leave happier than they came. Previously I had a pretty rough experience at my old salon. I used to have copper block coloring in my naturally light blonde hair, and my old stylist claimed she could correct the color aka fix it. But it didn't work- I went 2 different times just for the copper to come back both times and I was just really unhappy with how my hair looked, because it obviously wasn't what I wanted. Fast forward I finally decided to give Establish 37 a try as I've had several friends come here and leave looking like absolute beauty queens, and they always raved about the place. I came in for a consultation with Ashlyn and she was darling. She explained that the copper color in my hair is a permanent color so the only way to get rid of it is to grow it out and chop it. Really wish my old stylist could've just said that- I really appreciate how honest Ashlyn is and how hard she tried to still get my hair to look how I wanted. Even though I still have the copper a little visible, she lightened up a lot of my hair to look how it does more naturally (it got so dark with the other coloring I was doing), and she covered up the copper the best she could and it turned out better then I ever could have hoped. She was also very open about trying to make sure I wouldn't have to come back constantly to get it redone. She's awesome. The whole vibe of this salon was also really nice. It's got a more informal and comfortable feel than most. A lot of the stylists just chat with each other and one another's clients and they're all so friendly. I love Ashlyn and will be sticking with her but I'd really trust any of these ladies to do a great job. One last thing that can be a little tricky the first time coming here is the parking. The salon building is on the corner of Florida Ave right before Dixieland, so the parking is back a little on the side road- Palmola Street. It's like 2 buildings back and there are signs if you're driving west from Lake Hollingsworth (up along Palmola). They share a small parking lot with the business right next to them. Once you figure it out the first time then it's easy after that.

This salon is incredible and professional! I always feel confident in Lynzee's chair. They are…read moreblonde and hair extention specialists. Ashlynn,Callie and Ryla are amazing too. They have multiple services.

This is such a cute place. A few month ago I went and had a facial. Then I went back to get my hair…read morechop off. Now, I am growing it out. I want to get my hair color. I brought my wig to the stylist so she could match the color I was going for. She was a little hesitant but ready for the challenge. When she was finally done she was so impressed with herself that she got it the color I was looking for. Which she did. This place offer coffee & snack. Which nice cause when you're getting your hair color depending how long your hair is you can be there for a while. This place is so clean, friendly, not only do they sell hair product, they sell candy, beauty supplies and tee shirts. It's like a hair boutique. You can also get your nails done by a one of the hair dresser, they are licensed. The owner has her side hustle on point! #ThankYouThursday2021

They are wonderful. Tonia really listens and makes you feel heard. She had great ideas!!! Very well…read morepriced as well!!! Will definitely be going back!!!

I'm from out of town and this salon gave us an amazing experience!!! Five of us came in at the…read moresame time, and we were patient with them and they were patient with us, and we all got the best service possible. Very, very clean. Smells fabulous. The bathroom is simple but very clean. Only 4 people work there right now, 1 gal and 3 guys; but they are the sweetest and nicest people you ever met. Their prices are on the wall; and I feel like they are very reasonable. (Of course I live in Kentucky and their prices are high; so I may not be the best judge for it). Anh (pronounced Ann) was very nice. She treated my hands with delicate fingers and asked to make sure they were how I wanted my gel nails. It's been a long time since I've had gel nails done; but the next time I come in town, I am definitely going here. You won't be disappointment from the service and the kindness of those that work there. They really know what they are doing!!!

Went and sat at another salon for 45 minutes, decided that was enough and came here. Glad I did! No…read morewait, very nice lady, lovely pedicure, scrub and hot stones included. Guess I'll go here from now on.