I've been coming to this office since my daughter was born. I have been very pleased with the level…read moreof service since which has been the 16 1/2 years. I highly recommend this office. The entire staff is very cordial and accommodating and very professional.

I love this office and Dr Madanat! Everything is handled so quickly and efficiently, and the care…read moreis excellent. Dr. Madanat is truly wonderful, knowledgeable, kind, and easy to talk to. I refer everyone I know here without hesitation. Highly recommend! The staff is so kind and quick. I needed a note to travel with breast milk and same day they got it to me. I needed help with insurance and same day they got it figured out!

Best pediatrician ever. I have gone to him my entire childhood. Office is very clean, and…read moreorganized. He is such a great, friendly doctor. 100% recommend.

Dr. Cacnio's an amazing doctor and human being. He took such great care of my children. He is so…read moreapproachable, professional, kind, and thoughtful. He's one of a kind for sure!

Doctor Mahfoud has been our 2 boys doctor since they were born. Now teenagers- we go in annually…read morefor physicals unless something comes up. The doctor has always been great. The staff is very friendly and helpful. We've always been able to quickly make appointments easily when we contact the office. Glendora Pediatrics is located on the second floor. The parking here can be tight if your looking for a close spot. The building is older. There is a pharmacy and 2 labs here. Quest diagnostics and Labcorp. We've recommended Dr. Mahfoud to friends and they have also been happy with him and his office.

My children have been coming here since infancy. They are now in their teens. The doctors bedside…read moremanner is gentle and supportive. He does not raise alarm and is calming. The diagnosis has been spot on and empowers us as parents to care for our children appropriately at home. Highly recommend if you are looking for a pediatric.

My daughter is now 18 months and we love Dr. K! She is so sweet and kind and very dependable…read more I've always been able to reach Dr. K after hours whenever I had a question. We had a scare with my baby girl and Dr. K was so supportive while we went to the ER and she would call to check on how my daughter was doing. She is so down to earth and so beautiful inside and out. I know Dr. K loves what she does. It is not easy catering to children who are too young to tell you what's wrong. It takes a lot of patience and passion to do what she does. And Dr. K does everything with a smile on her face even when your kid is screaming their heads off. *Guilty* As for the reviews below, we all have to understand that life happens and doctors are humans too. Doctors get sick too. It's up to us as parents to find solutions when things come up and adjust instead of blaming doctors for everything. I have always been open and never hesitated to contact the doctors office at any time of the day to ask questions. Dr. K has always been there to guide me, whether it was something as simple as Tylenol dosage or even questions about my daughter's eczema. The point is I love this office. We just click like that lol.

Best Pediatrician Ever! We have 4 children from 4-16yrs old and We just love her!! The after hours…read moreurgent care is a plus! A total package and a blessing!

Overview: Dr. Mahfoud is OK. He's not super personable or kid friendly. I mainly went for annual…read morecheck-ups. The office decor is dated. There's a cute mural in the waiting room but it feels out of place for the rest of the space. The exam tables are really old wood tables & the gear seems like it's seen better days. There is no after-hours help or even help during office hours days the doctor is not in the office. My kids are rarely ill & I mainly went for kids well-check appointments & vaccines. The front desk staff is fantastic. Their main receptionist is always pleasant & helpful. There were 2 great nurse practitioners, one I believe was NP Stacey. She was fantastic. There was a 3rd NP for a very short time. She wouldn't use the correct term for a male's anatomy. We believe it's better to use the correct medical terms for our bodies rather than nicknames. It was weird that a medical professional was uncomfortable with that word [edited for content] Downside: They have no after hours contact number or doctor on call. My prior & current pediatrician have after hours numbers. We've had great experience with after hours calls and resolved problems without unnecessary trips to the Urgent Care/ER. My main complaint is that Dr. Mahfoud has no after hours help-line. Their only recommendation is to go to Urgent Care or ER. I just need to know if my kid is sick enough for a trip to the UC/ER or if there's something I could just do at home. When my daughter got Covid, I called on a Friday late morning, before lunch, during business hours. Dr. Mahfoud was not in the office & they told me he would not be available until Monday. I was inconsolable. Thankfully I had some nurse friends & a Google medical degree so I cautiously watched her day by day. I wanted to avoid UC/ER to avoid her exposure to others & to avoid exposing all of us to other sick people. As far as regular medical attention, he was OK. He made sure the kids were current on vaccines. One kid has been constantly underweight & it always worried me. He didn't address those issues. Nurse Stacey identified a possible problem and recommended specialists. I'm grateful for her advice. Nurse Stacey also noted possible issues with kid #2 that we've been monitoring & have resolved. But that's 5-stars for NP Stacey, not Dr. Mahfoud. He did handle one medical issue that we had to come in for. It wasn't serious. I believe he got us in in a reasonable amount of time. It's the lack of after hours help or help when he's not in the office that is a problem. As of this writing 5/10 of the reviews are for ear piercing. Just sayin'.

I remember this place. I did not like them. The reason is they keep trying to pressure you to get…read morevaccinations even if your kids are sick. They treat you like you are DUMB and make you feel guilty if you have another question for the doctor even if you just left the examination room. In my opinion these medical assistants who work there try to intimidate people into doing things they would otherwise not like to do. I've been to three different pediatricians and I'm very glad that I moved my kid out of this place. The NP was very knowledgeable the Dr Mahmoud was knowledgeable but not very good with customer service. The initial reason I came here was because of the positive reviews for Dr. Fermin. But during the time my child was a client here, she was out on medical leave for undisclosed reasons. I never actually got to meet her. But if you're thinking of taking your child here, look elsewhere and their lobby was kind of drab and the building looks very old not very welcoming. Bad vibes. The main reason I left was because the service is horrible, they're not very nice if you don't follow their recommendations. They do not make you feel welcome to ask questions or make your own decisions. The main reason that they do this is because they want you to follow their vaccination schedule so that their insurance reimbursement rates are higher. I feel sorry for those without medical background because they will likely get bullied by the staff here. I'm not saying they are rude or mean. But they are certainly not welcoming nor do they explain things well. IMO I wouldn't recommend this place.

Great pediatrician, highly recommend her services and care! Very thoughtful and caring personread more

I have been going here since I was child and have had my son here for years and never up until…read morethis point have I decided it was time for a new doctor. I scheduled updated shots and wrote a note for what exactly was needed so that my sister could take him. Dr.Modi gave my child a full blown physical without any verbal Communication what's so ever!! My four year old had to ask what she was doing. Modi continued prior with saying he is overweight and had a dirty face because of a milk mustache mind you he's 4. These are kids and there is no reason to be unprofessional and unkind. I know even as an adult doctors give you some sort of confirmation before removing any clothing or physical search. In terms of the comments maybe don't break a child's confidence by being so rude!!!!

Staff was amazing! The manager (I believe it was a manager) was so helpful. I cannot recall her…read morename from the top of my head (pregnancy brain). But she made my experience so pleasant and informed about a program for low income I was not aware. The medical assistant that treated my daughter is always so sweet too. Lastly, the pediatrician is always very thorough takes her time and very informative. Highly recommend this pediatrician and all the staff.

I Had visited few times to Mayflower since our previous Pediatrician Dr Joyce Chong retired and…read morepassed our kids records to Mayflower. I haven't had any issues until today when I visited to with appointment and online already checked in. The lady at the front desk does not have ability to listen to customers... she asked me to pay the copay amount of $20 and i told her I only can pay with Apple pay. She replied the clinic does not accept apple pay, and she didnt give me no other options. She asked me to pay with physical card and I told her that i dont carry physical card, so if they can email/text me the link to pay, i told her i will go home and pay with with my card. She seemed very shocked and seemed surprised that i cant pay the copay...Im not sure why she couldnt understand but she kept asking me that she sent the link to pay and asked me to pay. I explained again and again for 3 times that i cant pay right now but she was persistent to get the copay paid. I gave her a complaint and as I was telling her that i was upset, she got up and left the desk. At the end i was upset that she was an able, mentally stable adult but does not know how to provide basic customer service skills to customers. Doctor here is nice but unfortunately i will be switching pediatrician due to incompetent receptionist.... Just watch out for the lady... she seemed clueless working here and what het job is supposed to be.

Review of a Pediatric Clinic's Communication and Professionalism…read more As a parent, choosing the right pediatrician for your child is a critical decision. You want a doctor who will provide compassionate care and make you feel comfortable during appointments. However, what happens when the clinic staff fails to communicate effectively with you about your child's pediatrician on staff? In this review, I will share my experience with a pediatric clinic that I believe needs to improve its communication and professionalism. The pediatric clinic's office staff was courteous and friendly upon making an appointment to see Dr. Fermin. Their phone skills were up to par. Once you arrive they create a welcoming atmosphere for patients and parents alike. However, my experience with this clinic took a turn when my husband arrived to take our daughter in for her appointment to see the pediatrician. The staff had failed to disclose in advance that my daughter would not see Dr. Janet Fermin but a male doctor instead. I searched and called various offices to make the appointment specifically with a female pediatrician for my daughter. I was disappointed to learn from my husband that Dr. Fermin was no longer practicing medicine and that the clinic had not informed me of this change in their practice. I felt misled and deceived because I believed that my daughter would see a female pediatrician. This experience left me feeling frustrated and concerned about the clinic's communication and professionalism. I believe that failing to disclose this critical information is deception and undermines the trust that parents have in their pediatrician. Furthermore, when I brought up my concerns to the office staff after the visit, they did not agree with my point of view. They seemed indifferent to my concerns and did not offer any solutions or alternatives. This lack of empathy and willingness to address my concerns left me feeling undervalued as a patient and parent. In conclusion, this office clearly does not inform their new patients who they will be seeing. By the way, start by being honest in the business name, since it is no long Janet Fermin, MD practice. This office needs to improve in their communication with new patients. The failure to disclose that my daughter would not see Dr. Janet Fermin but a male doctor instead was a significant oversight that undermined my trust in the clinic. I believe that good communication is essential for any medical practice, and failing to communicate effectively with patients is unacceptable. I hope that this review serves as feedback for the clinic to improve their communication and professionalism. It is vital to ensure that parents can trust their pediatricians and that they feel confident that their child is receiving the best care possible. I urge the clinic to take steps to ensure that they are transparent with their patients, address their concerns empathetically, and provide high-quality medical care.

Thank you thank you thank you!!! After 4 years jumping from doctor to doctor, not happy with…read moreanyone, we just found heaven on earth!! First time we have two happy children during the whole visit, amazing attention to detail, took time to look over everything, answered all the questions, han an amazing patience, best gift to a mother you can get!