I rarely leave negative reviews, but this experience at Magic Smile was truly unacceptable…read more From the start, the setup felt unprofessional and disorganized. During the treatment, my lip was actually burned, which is completely unacceptable for any cosmetic service. Cleanliness was a concern -- I repeatedly spit into what appeared to be a dirty plastic bucket, which raised additional red flags. Overall, the environment felt careless and poorly managed. I left feeling uncomfortable and disappointed, and I would not return or recommend this place to others.

VIP Whitening service -- noticeable results and friendly service. Will be returning for follow up…read moreas recommended, and at a discounted price.

10/10 experience, I will def be coming back here regularly!…read more Booked the premium package which includes 3 applications, and my teeth were much brighter for my wedding. Unlike other places, my gums didn't irritate nor did I experience any teeth sensitivity. I love that they have individual pods and iPads w/ Netflix which makes for a really peaceful experience.

My son and I had a great experience here. The premium (60min) was broken down into 4 sessions which…read moremade the experience really easy. Our attendant was so adorable and amazing - we both have much whiter teeth and plan to come back. ZERO pain like I've had with whitening in the past!

My before and after photos are exactly the same, and I got the premium service (on 1/26/25). I've…read moretried to get in touch with the company about this, but they haven't gotten back to me. Very disappointing. Would not recommend a try. + 1 star because the folks working there on site were very kind.

I got my teeth whitened here for $216 and it made very, very little difference for me. Nobody even…read morenoticed. I barely noticed any change. I'm going to schedule with a proper dentist and pay more. For me, this was a waste of money.

Had a great experience each time, helped me with a tooth extraction and follow ups, easy to book…read moreand friendly :)

Honestly, do not go here. You're probably better off with Wally or one of these other no-frills…read moredentist outfits. I was handed over to Zendentistry when my old dentist retired. They slotted me in with someone I was not comfortable with from the start. Immediately, the culture changed. If you like Grand Central, they bring it right into the dentist's office. Assistants rushing around, people chatting and clanging into things. A real display of chaos that makes dental work feel like a construction site. The new dentist did a cleaning and told me my crown would probably fall off. It did. I went back. They cleaned the area, treated what needed to be treated, and replaced the crown. Immediately, I could feel that something was wrong. My bite was grinding, and the gap around the crown was all I could feel when I ate. I went back and had them adjust the bite. When I questioned the gap, I was told it had always been there. Too dismissive, too defensive. I knew what my mouth felt like before the crown was replaced, and I knew what it felt like afterward. I got a second opinion. That dentist thought the entire thing needed to be redone. Instead of stepping back and reconsidering the work, I was eventually pressured into letting them do a bridge. That bridge failed along with the crown they had placed, leaving me dealing with the consequences and looking for yet another dentist. And the way they handled my questions was almost as troubling as the work itself. The dentist who did the procedure was laughing and joking with colleagues while stretching out my mouth. When I questioned the results, I felt dismissed and pressured rather than listened to. At one point I was told my tooth was moving, then the dentist told me it had been a difficult job. That was news to me. It certainly wasn't communicated while she was working on me. If you like the feeling of being rushed through dental work, pressured into additional treatment, and then made to feel like you're the problem when you question the results, you'll love this place. One thing they are really good at is dodging responsibility. The managers seem to have plenty of time away from the office when you're trying to get help with a problem. I like a dentist who is communicative, careful, and knows what they're doing. This is not my dentist. I will never go back. Best of luck with your dental search. A good dentist is a real find. Keep looking.

Doctor Rebecca Gutowski is a wonderful dentist, she advocates for the patient with lab work that…read moreneeded to be redone. She explains the procedures and very pleasant to work with. Grateful for her.

Amazing!!!! Dr. Lobo reattached my son's severely chipped tooth and it looks good as new!!read more

Great teeth whitening! Highly recommend…read more Very professional teeth whitening, in and out in 45 minutes. I would highly recommend this to anyone. Practitioner was very friendly and professional.

I came here in 2018 after reading great reviews on Yelp and finding a Groupon deal. I'll get…read morestraight to the point - this place is a scam. While you sit in the chair getting your teeth whitened, they give you these yellow tinted plastic glasses that supposedly protect your eyes. I was doubtful because they look like they came out of a cereal box. When you're done with the procedure, you take the glasses off and your teeth look pretty white. A glass of lemonade would look white at that point too - after spending about an hour seeing everything tinted yellow. When my eyes had adjusted and I got home I realized my teeth hadn't whitened at all. Tricky! They also are very pushy to get you to buy another session at a discount. The discount only applies if you pay on the spot, and they really press you. I paid in the office for a second session that I didn't even bother going back for because it's truly a waste of time for minimal results. They sometimes offer a discount for positive Yelp reviews, so keep in mind that a lot of these 5 stars are from people who are getting some money back and haven't had enough time to realize their teeth are same as always. As a final insult, my teeth were incredibly, painfully sensitive for the rest of the day.

My friend referred me to them for cleaning and whitening. I've only done whitening once from a…read moreGroupon at a different place and I was not happy with the results. Now, I am happy to recommend Smiles Delivered for whitening and plan to bring my boyfriend to go too. Diana was very informative during the entire process to let me know what is happening. My teeth are shades whiter! Another great part is that I was able to schedule my appointment for them to travel to my home. Very convenient.

Got my teeth whitened for the first time ever. Instant results and I'm very pleased. Smiles…read moredelivered came in , Got set up in my own living room within Mins. Then straight to business. 1 hour total time in and out with fantastic results. Most definitely worth every penny. Thank you !!

My review is for the customer service and being treated like a human being by the people working…read morehere. I'm no longer in New York, but if I were, I'd give the kind folks here a try and trust them to really go above and beyond. I had an appointment with here in January but an emergency prevented me from going. I was kind of a mess from the emergency and the woman over the phone could tell when we spoke to cancel my appointment. She asked me what was wrong and I wasn't able to hold in my tears. In our brief moments over the phone, she asked me about my situation and tried to console me and see if she could help- I could tell she cared about my well-being. She even called me later that day to check up on me. Thank you, Angie :)

NYC Smile Spa is great. Very attentive and responsive. Dr. Krochak is straightforward and explains…read moreoptions and keeps to the point. I like that I don't feel I am pushed to get more than I need. Overall great experience and I feel well taken care of.

First time visiting for a dental cleaning and had a great experience! The equipment seems pretty…read moremodern and they even have TV screens you can watch while getting your teeth cleaned - they let me pick a show to put on Netflix. All of the staff were very friendly and thorough. I'm very regular about my dentist visits (every 6 months) and have seen a couple different ones the past few years from moving around states - but Chung and his staff were able to identify a dead tooth/infection that I apparently had for a few years (they could tell it's been there a while based on the size of the infection growth shown in the x-rays). I'll need to get a root canal procedure to stop the infection from spreading! I'm appalled that my past dentists never caught this. They also pointed out several minor cavities & teeth grinding, and gave me suggestions on what I could do to solve those issues - ex. Filling the cavities, getting a mouth guard, and general tips on how I can be eating/brushing better to avoid these problems. The office lady also said she would check with my insurance to see what my out of pockets cost were and let me know, so that I could decide if I'd like to proceed with coming back for the additional work needed. I'll come back to update my review then, but great impression so far!

I am writing this review because I went in about a year ago to dr Chung and I was told I had to…read morefill multiple cavities. Since moving out of NYC and to San Diego, I had seen multiple dentists and they said I didn't need any cavities filled. I feel upset because I got ripped off paying thousands out of pocket to this office. I have wasted so much money and feel taken advantage of. This really is upsetting considering my past review rated them 5/5 would recommend. I would appreciate some response or compensation for this.

Great dentist office. Front desk excellent Thanks for…read moreeverything. Unfortunately if you dont take care of your teeth you need to find a good dentist.

Carletta Demetree is a dentist you should avoid at all costs. She was incredibly condescending when…read moreasked basic, clarifying questions about a potential treatment plan (that she had originally not even gone over directly and passed off to her dental hygienist).