We've shopped here since little one was a baby, & this store has improved through the years in…read morelayout & organization. They pack a lot into the space, so some of the pathways are narrow. The majority of the store has items for babies & little kids. Customer service has gotten better too--we've recently been greeted & offered assistance by friendly & pleasant staffers. I mainly like getting their pajama sets, jackets & coats, tops, & casual dresses that are cute & soft. Ordering online & picking up in store has been an easy process.

Great kids store, lots of selection and Carters is a good product and value…read more Clerks were courteous and polite

You don't get much value here. I bought expensive Janie and Jack clothing--almost like new…read morecondition and only got $3 per item. It's Easier to donate to charity.

I never write reviews but I feel like I have to help other busy moms not waste their time here!…read more I got here at 12:30pm on a Tuesday. I spent the entire morning going through my baby/toddler stuff, organizing it by size, making sure it was clean and even putting matching sets together. I read the website beforehand to understand the selling process. I had four Rubbermaid bins of baby clothes, a $200+ pack n play, a baby swing, and a $150+ baby carrier. I walk in with my three kids under three and say, "Hello, I have some items I'd like to sell" An older brunette lady responds, "Well I'm not available until 7pm and that's when we close so come back then" I say, "well I have my three kids here right now, I can't come back later. I have everything cleaned and organized and ready to go" She said, "yea I recommend coming in EARLY" Having woken up at 5:30 am that day and being incredibly sleep deprived because I have one year old twins I just started walking away because I was about to snap at her for the way I was being talked to. Luckily I ran into two pregnant women while I was walking out of the store and offered all of my baby stuff to them. They took most of it and were so happy!!! To the older lady who was rude to me: I hope you heal and find kindness in your heart one day. You deserve all the love in the world. Maybe try doing some yoga :)

Skechers are my favorite shoes so glad to have a place near me. It is a huge place and have large…read moreselection of shoes. They have more than just sneakers. I have found slippers and sandals. Staff greet me as I walk in and usually ask if I need any help. They usually have a sale going on so I usually look at that.

This is a large store with a big selection of footwear, some clothes, & different accessories. The…read morestore is clean & organized. There are small carts to use as you shop. We like to capitalize on the BOGO 50% off deal. Staff has been hard to track down, but are approachable & helpful when you find someone. Once we waited in line to pay for quite some time before another worker finally came to open up the second register. The reusable bags given here are handy. Near the checkout, there is a popcorn cart with ready packed bags, which makes for a nice snack that little one enjoys getting.

I had a very disappointing experience at H&M in the Roseville Galleria (Roseville, CA) and feel…read moreit's important to share, in hopes of encouraging better customer service. During my visit, my son and I were looking at a skirt on a mannequin to see if it came with built-in shorts or an underlayer. As we gently lifted the skirt to check, a manager abruptly approached us, snatched the skirt out of our hands, and said, "We don't look under there!" He didn't give us a chance to explain, and he walked away with attitude. It was unnecessarily rude and made both me and my child feel uncomfortable. Later, I returned to the counter to ask if I could exchange some underwear I had purchased just 15 minutes prior due to a sizing issue. I had bought four two-piece sets. I was aware of the no-return policy on underwear, but I still asked politely if an exception could be made given how recent the purchase was. That same manager was once again rude and dismissive, although he did eventually process the exchange. The problem wasn't the policy--it was the disrespectful and unprofessional attitude I encountered. I spent over $200 during this visit, and to be treated so poorly after making a significant purchase is unacceptable. Every customer, especially when shopping with their child, deserves to be treated with basic courtesy and respect. For reference, the manager was a skinny, light-skinned Asian male with long hair tied back . I truly hope this feedback reaches the right people and leads to better staff training on professionalism and communication.

Terrible experience here yesterday. I purchased several items and the sales gal forgot to include…read morethe earrings. I reached out to the customer service number and let them know that it would be a pain to drive an hour away to pick up earrings that were forgotten. ( they were $6.99. I was literally told sorry you have to go into the store we can't help you. My experience in the store was already lackluster. Makes sense that you're unable to contact the store directly. Pretty sure that's the reason why they do it this way so that people cannot call the store and complain or actually talk to someone who can assist in issues like this. I used to love H&M.

No one greeted us as we came in. Store was extremely busy, yet I didn't see any workers on the…read morefloor offering 2 help us. The selection was not good. I needed a cute outfit 4 my company's Christmas party & I couldn't find anything!!! Not even black pants & a cute top!!! They did have some good deals going on which is why I like coming 2 Old Navy!!!

I'm disabled and every year I bring all of my employees to Old Navy for a big shopping spree. We…read moretypically spend about $5000 or so. This year i had to sit in my car the whole time because there was no seating available. Not only is this a slap in the face for anyone disabled but also what about the tired mom's and dad's shopping with their kids? This is the last employee trip we make to Old Navy.

Went in today for some back-to-school shopping for my daughter who's starting high school. It was…read moreour first time in this store, and overall it was clean and well-organized. The clothes are definitely geared more toward a younger crowd and a little on the pricier side, but my daughter did find a few cute things she liked. Checkout was a bit frustrating. There was only one register open, which was fine since there were just a few people ahead of us and we weren't in a rush. However, a female employee who seemed like a manager got in line behind us and then called another employee to open a register. Another male maybe manager instead of helping the next person in line, he helped the employee who had been behind us. That didn't sit right. Thankfully, when we did get to the register, we were helped by Melissa, and she was absolutely lovely! She had a great attitude, made conversation, and was even helping a newer employee while ringing us up. She definitely turned the experience around.

Idk what happened but Cotton On used to be my go to for cute, inexpensive clothes that were…read moredecently priced. The style of clothing here is so questionable, as I walked around the store I kept asking myself, "Who would want to wear this & why?" I was just shocked and for the price of something so thin, with poor quality. It mad me sad because I really liked this brand before they changed their style and materials. Now it's just overpriced items with not so great quality.