Thought i could rate online, but this will do…read more I went in today to get fitted for a friends wedding in August and the experience was fantastic. Flor was my fitter and she was super kind and helpful. I recommend this location and to have her as your fitter. 10/10 . Thank you Flor!

I went to this store on a Friday evening. I needed a suit for a wedding. My salesman helped me pick…read moreout the perfect suit. It was navy blue and fit perfectly. He had to order the trousers as the store did not have my size. He promptly ordered the pants for me. They will ship to my house in YC in 7-10 business days. He even helped me find a black pair and brown pair of dress shoes. The store also stocked ties, belts, scarves and socks. My total bill was $750, adding $5 for a charitable donation. I would recommend this salesman and store to friends and family. Thank you, David Allen

Called to verify the shoe I was looking for was in stock in my size. Dylan P. answered and…read moreimmediately identified the model of the type of shoe I described and assured me they had them in stock. Upon arrival, I was greeted immediately, as he was helping another customer. I found the shoe on display and checked the price - gulp. I told him I'd be right back. Ran over to the large higher end department store in the mall, found an Italian made shoe of the same type for 30% less. When staff brought it out, the toe of the shoe was uneven with a texture like orange peel or goose bumps on the toe. I asked to see another pair, but it was very crowded and he didn't have time. I decided to spend the extra. Upon returning and being fitted by Dylan, in close examination of the shoe, I saw a slight texture similar to what was on the less expensive shoe. In rechecking the display model, I saw it also had a similar slight texture. These are highly polished shoes, but I've never owed a pair, so I don't know if this is typical. I specifically wanted patent leather, rather than a man-made or plastic upper. Dylan was very patient and customer service focused. I decided to purchase the shoes and he offered to lace and polish them, which I appreciated and accepted. He was very thorough in the sales process: offering shoe trees, socks, etc. Excellent service all the way around.

The customer service here is great. They really take the time to help you and get you the right…read moresize you need and if they don't have it in store, then they can order it for you. I love everything about Allen Edmonds, it's really classy here.

Unfortunately, I am leaving a poor review. I've been…read moreshopping at the mall independently since I was 13 years old. I'm now 34 years old. I've had the privilege to shop throughout the country and overseas. Today was by far the worst customer service I've experienced. First & foremost, I planned on purchasing brand new cologne. I walk into the store and immediately say, "Hello Ma'am how are you today." I get simple response of "Fine." As I proceeded to check out all the cologne on display, I didn't find a cologne strip or parchment to spray any of the colognes. There was no sincere gesture, suggestion, or recommendation. I literally stood there like I was staring at the back wall with no representative in front of me. At this point, I grabbed the new line of Hugo Boss and sprayed the inside of my forearm. I was ready to purchase the item, however since the rep did nothing to entice the purchase or ask whether I liked the product, I put down the bottle. At this moment, the rep turned to her coworker and started having a side conversation. I want to thank you for showing your true colors today. I will not be spending money at this establishment anymore. In addition, your customer service was downright egregious. Sunday, July 14, 2024.

The old blonde lady is the most condescending personality I've seen in my life. Smells a shirt that…read moreI didn't even try on at home and tells me it has a perfume on it. The shop only takes cash for alterations and do not have a 10 dollars bill to give change back, and tells me to figure it out. Horrible services by her and only her. The young ladies were so nice and the guy was nice. It's just her That judges people for doing anything. Even buying.

Quality, Affordable Clothing [Roseville CA]…read more Last year my daughter gifted me with a Down Parka jacket and it worked perfectly and kept me warm during our trip to DC last year in January. Just lately I've only recently began shopping at a Uniqlo store for their line of clothing and I really like the feature that for any jeans purchased at the store (or online) they can do alterations onsite. If the item is over $20 the alteration is free. For any item that is below $20 is only an additional fee of $5. I've taken advantage of this service often and they've always done a great job. The material is soft, comfortable and trendy and they are arranged neatly and presentable on racks and shelves (except for the shelf where they have sale items) LoL! Bargain hunters will rummage through them for their style and size. I myself go through this section for good deals. Employees are helpful and friendly. Review #3953

Uniqlo is a Japanese design brand . It is known for its good materials, comfort , vibrant colors …read more It has a women section , men section and children section . Today is near Christmas so we could see a lot of holiday style clothing. Excellent service and it has a super cool AI self check machine . Once it goes on sale and all the sizes would be sold out . You ca shop in person , order on line to be picked up at the store . They can also mailed you the merchandise directly to your home .

Okay here's the snark: Orvis carries the bougie version products for a preening rich outdoorsman…read more Okay, I feel better now... The store is well laid out, the products are all of fine quality, the prices are high. The staff are all friendly and welcoming. Dogs are allowed inside and the employees fawned over my Labrador retrievers. Happy vibes, cool. Do I need a pair of $30 thermal socks? Nope, but if I did Amazon has a house brand for $14.99, for 5 pairs. My Yelp Elite spouse did buy an insulated rain jacket here last year. Well made, comfortable, She likes it. $189. And here again my snark, the same type of jacket on Amazon is $35. I'll concede that the Orvis jacket might be better quality. Probably not $154 better because both it and the Amazon cheapie are made in China. I like to browse around this store to pretend that I'm a wealthy fly fishing / duck hunting sportsman who likes to dress well for those occasions. And in the evening inside the members hunting lodge the guys would say "Hey Sonoma-Valley-Tom you are looking good, is that Orvis that you're wearing?" While we enjoy our $200 bottle of 15 years old Scottish Highland Malt.

There is a very helpful staff that went above and beyond to assist. The products are a good variety…read moreof outdoor and casual business attire for both men and women, stuff for your dogs, fly fishing gear, amazing hunting and fishing excursions throughout the world, and a variety of gifts and accessories to accommodate everyone's needs. The Orvis products are made both in the USA and offshore. The Orvis company stands behind every product they sell far better than any other retailer I've done business with. As they go through great hurdles to make the customer happy and returning. The pricing is equal to all the competitors but the value is better because of their guarantee! Being a retailer that has been in business since 1857, and still privately family owned, they understand customer service and quality products!

As usual, Nordstrom rack has a good amount of items that you can find. Starting with the purses and…read morebags there is a plethora. The clothes are pretty organized but when it comes to these shoes, it'll take some finding to find what you're looking for at a good price. The men's section of course has the smallest selection, but the women's shoes are plentiful.

I love Nordstrom Rack, but I'm leaving this one star to let their management know about my…read moreencounter with a lady that goes my "M.J." That's literally what it says on her name badge. She works in the fitting room department, about 5'9" wears glasses and has short dirty pink hair. She looks like she works for Anteefa and she's incredibly rude. She gave me such a bad attitude for no reason. I asked her if she was okay and she just laughed and walked away mumbling something.. I asked for her manager (African American lady with many gaps in her teeth) who wasn't even interested to hear what happened. I asked her for the pink-haired lady's first name and she refused to give it to me, just automatically taking her side. Ruined my whole shopping experience there. I am disgusted with their behavior and it makes me not want to return to this store ever again. Reach out if you care for the details.

I would like to commend the outstanding assistance your Colleague,…read more Atahi Lewis gave my sister and I when we were shopping for bed coverings. He had great patience with us changing our minds, causing him to go back and forth to the store room. After the purchase, he carried the items to our car. Best service ever! Kudos to Atahi!!! Please tell him thank you! Beverly Klein

Was window shopping for a new scent in the men's department I could tell the they were busy…read morebreaking down all the fathers day set up but as soon a I walked up Ashorina made me the main priority we must have went through 15 scents before I decided on one but she also signed me up for a new card and convinced me to grab another scent since I saved on the first one she is a master at her craft and made appreciate employees that take thier time with the customer and will definitely be looking for her the next time I am in the market for another scent or two

I had a very disappointing experience at H&M in the Roseville Galleria (Roseville, CA) and feel…read moreit's important to share, in hopes of encouraging better customer service. During my visit, my son and I were looking at a skirt on a mannequin to see if it came with built-in shorts or an underlayer. As we gently lifted the skirt to check, a manager abruptly approached us, snatched the skirt out of our hands, and said, "We don't look under there!" He didn't give us a chance to explain, and he walked away with attitude. It was unnecessarily rude and made both me and my child feel uncomfortable. Later, I returned to the counter to ask if I could exchange some underwear I had purchased just 15 minutes prior due to a sizing issue. I had bought four two-piece sets. I was aware of the no-return policy on underwear, but I still asked politely if an exception could be made given how recent the purchase was. That same manager was once again rude and dismissive, although he did eventually process the exchange. The problem wasn't the policy--it was the disrespectful and unprofessional attitude I encountered. I spent over $200 during this visit, and to be treated so poorly after making a significant purchase is unacceptable. Every customer, especially when shopping with their child, deserves to be treated with basic courtesy and respect. For reference, the manager was a skinny, light-skinned Asian male with long hair tied back . I truly hope this feedback reaches the right people and leads to better staff training on professionalism and communication.

Terrible experience here yesterday. I purchased several items and the sales gal forgot to include…read morethe earrings. I reached out to the customer service number and let them know that it would be a pain to drive an hour away to pick up earrings that were forgotten. ( they were $6.99. I was literally told sorry you have to go into the store we can't help you. My experience in the store was already lackluster. Makes sense that you're unable to contact the store directly. Pretty sure that's the reason why they do it this way so that people cannot call the store and complain or actually talk to someone who can assist in issues like this. I used to love H&M.