Online ordering system is simple and accurate. The thin crust pizza is excellent. The variety of…read moretoppings is plentiful.

Food was hot and ready on time. Staff was friendly and courteous. Would visit more in the future.read more

Wow, as a native tri-state guy from N. Jersey, and frequenter of Joe's in NYC, Sam's is AMAZING!…read moreFelt like I was home. The pie was perfect, the garlic knots were exceptional, and the service was first rate. Run, don't walk to Sam's if you're in north Texas, anywhere near DFW.

Usually I take pictures for my review but, we only had a medium pie with x-cheese, pepperoni, onion…read moreand sausage and there are plenty of pizza pictures (and they are accurate). So let's talk about the pie, the crust is nicely done with a great cook. It's light with a slight chew. Compared to NYC pizzas I have had, it's close! Topping were fresh and evenly proportioned. As NYC pizzas goes, I would say the crust could be a bit thicker (it's the fold. if you know, you know) the flour just toasting the underside of the pie and those little pools of oil from the pepperoni. Hit that with the dried oregano and bada bing Your in NYC. The NYC theme is through the place and it does have that NY feel. The service was great and the guys working the counter are very helpful. There are a lot of other items on the menu and I look forward to trying something else. Enjoy

The food is fantastic I have been coming here 5 days in a row Aaliyah and Abigail have given me a…read moregreat customer service or should I say an excellent customer service

I love this place in Duncanville Tx. They have huge pizza's here and they deliver. They have a…read morefull menu and I have had their fettuccine dish and some of their other Italian dishes. My favorite is still the pizza I've eaten there as well. In the inside it's not huge It's kind of small but the people were very nice and friendly.

I saw this spot being highly recommended so I tried it! Amazing pizza! Taste, presentation, loaded…read moretoppings! Will def be back again!

Excellent service and food will be back again. Loved the barbecue chicken pizza and the cheese pizzaread more

This place is perfect! Perfect customer service and they are so sweet! The pizza is to die for I…read moredefinitely recommend going here when you're in the area!

Italy express Looks are deceiving and this pizza place…read morelooks like a normal one yet the pizza is amazing! Better than what we expected it to be, and they are friendly. My sister is very picky on her food yet she like the pizza. We ordered meat lovers and pepperoni.

I love this Pizza Hut location! I've never gotten a pizza that wasn't hot from the oven and always…read moreloaded with meat! The crust is sooo buttery and soft and the young lady working the cash register is as courteous as could be. Whether its a small, a medium or our real favorite meat lovers pizza, it's so very satisfying. Get you one! :-)

I've patronized this location for over 40 years. It has definitely declined in both customer…read moreservice, quality of food and aesthetics of the food. The food isn't bad, but, it's lacking.

Stopped coming here a year ago because of the bad service a "just don't care" attitude from the…read moremanagement. Decided to see if it had improved and NOPE. Sat down and had a simple order. Asked for a mountain dew. Out of syrup. Okay. Asked for garlic Parmesan wings. Got plain wings no sauce. Asked for a Chicken Bacon Ranch, cut into squares. Got a regular sliced pie that came to the table. I pointed out we asked for a square cut. "Oh she forgot" no apology, no offer to make it right, just walks back to the kitchen, never to be seen again. No follow up on the food or to offer drink refills. Or to offer the check or a to go box. Walked up to the order window and had to ask for a box and the check. Mind you, we were the only 2 customers in the entire place. We are the wrong wings, ate the pizza with the uncooked dough in the middle. Decided to try and watch TV. Can't enjoy that, apparently the owner had to sit behind us, with 14 other tables in the place, while on a loud phone conversation. Once that's done 2 women come to sit with him and decide to have more chatter. We're done. Nobody here cares about the quality, the service or the customers. As a retired chef, I always give a place three chances and I'm sad to admit, I've given this place more chances than they honestly deserved. To be fair, this is just at the Sun snville location and not a review of the chain as a whole, and definitely not my experience at all when I go to the buffet Pizza Inn by Baylor Medical Center. Pity I live in Duncanville and not there.

Came in, placed my order, paid for the order and the guy tells me it's going to be 30 minutes. I go…read moreto the car, come back in 30 minutes and they can't find my order. Then the guy says, "Oh ma'am, there's 4 orders ahead of yours." Soooooooo, in 30 minutes yall haven't even fixed my order? Yall should have told me that it would be this long and I would have never placed my order in the first place and gone somewhere else." 45 minutes....still waiting on my order.....telling me it's still two orders ahead of mine...55 minutes at this point....1 hr. Won't be back. The last day after coming in here for almost 38 years.