Order was wrong, pizza dry and burnt, no one answered phone, called in still had to wait, read more

Little Caesars - Pizza Near Me - Kyle, Texas

Wasn't helped for several minutes! All I needed to do was grab my to go order but the machine was down! Wasn't greeted or helped until several over people came in. Overall as there 20 minutes when it literally was only supposed to take 30 seconds. Sorry! read more

Be prepared to wait 40 minutes to an hour for one pizza, never fails. Even after calling and ordering ahead of time they always lie and say it'll be a 15-20 minute wait time and it always turns into an hour. Just amazes me. And no to mention they always get the orders wrong. If I could leave a -10 star review I would. Do not recommend going here. read more

The most dysfunctional restaurant I've ever seen. And you know how bad whataburger drive thru is. I ordered online and waited in the parking lot until my order was 30 minutes late (no email saying it was ready), then went in. There were about 15 people waiting in the lobby mad, and 10 outside. The front register Staff worker was screaming at the staff in the back. She was trying to coordinate orders but the folks in the back were laughing at the situation and couldn't care less. They were working at about a 30% capacity rate. Waited in the lobby for about another hour until my order was finally ready. Side note - the staff carries the pizzas at a 45° angle so when you get them home, they're smashed all to one side. This after waiting FOREVER to get your food. I'll never come back to this location. read more

Walked in while being in a rush and hoping to get one of the hot and ready to go pizzas, waited for 5 minutes, didn't get greeted and was ignored by one of the staff just for her to have someone else order and starts to have a whole conversation with them while not even acknowledging me still. Unprofessional read more

Since when do pizza places not deliver their food? I order pizza just so I know it's gonna come quick and be hot and ready bc of the drivers bags and now yall have door dash doing it for you? So im paying double using the app but still getting doordash quality. Ridiculous, you need to take off those extra fees that we all think is going to the drivers at the store. read more

Food is sometimes dry and old, but the service is fast and friendly. Would recommend for basic pizza. They just have a basic waiting room.

Don't throw your money away here. Just let this place bleed money. It is not worth coming back when we, the customers, "bleed money" ourselves on rotten, burnt, inedible food. Let them feel the punch as they realize we can easily substitute their pizza with any of the other pizza chains nearby. Little Caesar's has a total lack of control over its operations, you know it's bad when customers feel unsafe consuming your product. It is sad because this used to be a really good location and a to go spot for cheap fast decent pizza. Now it's the opposite of all those three, it costs nearly as much as Dominos (with their app coupons), it has the slowest customer service, and it is always a disappointment that has to be thrown away. read more

Little Caesars - Man's horror. Slices-N-Stix. - Pizza Near Me - Kyle, Texas

Pizza was decent. Bread sticks were stale. Also purchased 2 (2 liter) soft drinks and a side of marinara that I never received. This happens all the time. So I decided to call the store and talk to the "manager" she said there's nothing I can do and doesn't know if she can refund me my money. Terrible customer service. Won't be back read more

For one stuffed crust we had to wait 40+ minutes, I get that it's a Friday& busy, but to say it's ready in app and have my husband go into to just wait as 10+ people have walked in and out already with pizza . As a new resident of Kyle sadly dissatisfied and disappointed in service and attitude. read more

Destiny is awesome!! Amazing customer service!!! I come by a lot and one time my order was slightly wrong and they were able to help me out with no extra hassle. Love this location! read more

Little Caesars - Pizza Near Me - Kyle, Texas

made a online order said it was ready at 3:28 and ended up waiting in the lobby for 53 minutes while seeing my cheesy bread out in the open for most of that time and then when I finally got my food I checked the temperature and it wasn't even warm from it just sitting out read more

Service wasn't mean... just weird. We ordered a pepperoni pizza, arrived a few minutes later to be told they were out of pepperoni. We asked if we could have sausage, but they said no since it would "cost more". So, we got handed a cheese pizza. We asked if there were other options? They said yes! There was a jalapeño + pepperoni pizza left. So, we asked if we could pay extra for it. They said no, that they couldn't sell it. We left with the cheese. Again, they weren't mean... just odd?? Anyways, the pizza was raw + soggy too, so that was a bummer. Overall, just a meh encounter read more

Little Caesars - Pizza Near Me - Kyle, Texas

Worst customer service, it matched the quality of food. Worst place EVER don't go here go to Marcos in front of Walmart it's better, they are open later, and only a few bucks more. Well worth the couple extra bucks to go to Marcos read more

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My boyfriend was craving the cheese sticks and we ordered some to go. Upon opening when we got home the cheese sticks were all crusted up and sauce was a mess and clumped together. We tried to give it the benefit of the doubt maybe it tasted better than it looked. Nope it tasted old and just warmed up. Literally the only thing we order and it wasn't prepared correctly. Disappointed at the food and service of staff. read more

Little Caesars - Italian Cheese Bread - Pizza Near Me - Kyle, Texas

on 6/15 I placed an online order at 8:32pm. It noted in the portal due to high volume that the order may not be ready until 8:53-8:58pm. I picked up my Wingstop order and walked next door at 8:55pm. I did not receive my order until 9:32pm which was an hour from the order time. I was only told if it's not in the box it's not ready. I had to ask for an estimated time. At 8:55 is when they said it would be 10 minutes. The part that made me angry was not even the extra wait more so was that customers were walking in placing an order and being quote 20 minutes. I had 3 people order from the counter and receive a pizza before me when my order was in 40 minutes before. They obviously prioritize walk ins over mobile orders. It seems like it should be a way to prioritize existing ordered over new ones. At the 10 more minute mark I was told it would be another 15 minutes. After the one hour wait part of the order ended up being wrong. I told my son to enjoy his pizza because it will be my last dollar I'm spending at that location. read more

This location is AMAZING! New management so I the quality and service is way, way better. We used pizza portal and ordered online. I asked the girl behind the counter if our pepperoni bread came with sauce. She said no but it's ok, here you go and gave us sauce for free! Then she asked my 2 kids, hey do yal want some cookies? Then she gave them 2 bags each of little Caesars cookies for free as well! I love doing business with companies that value and respect children. Thank you so much for this experience! read more

Little Caesars - Free cookies they gave my kids just because! - Pizza Near Me - Kyle, Texas

The ceiling is disgusting. I stood at the counter for 5 minutes waiting for a greeting let alone to order Nothing was stocked or ready to go And I saw employees prepping pizza with no gloves on. read more

Really like their pepperoni pizzas! Now liking the crazy puffs with pepperoni! I really don't have anything else to say for this review. I can say we like picking up our own orders. read more

Nice people, good food for the price. Happy with my experience at this location. Fast service

Ordered my pizza online with the app. When i placed my order their self serve portal was not in use so I had to stand in line to get my pizza when it was finally ready. Which took longer because no one was paying attention to the line building at the counter. Maybe because of the people yelling at each other on the back. FINALLY got my pizza. Got home and opened the box to the attached picture. The "sticks" look like they were made with seperate dough that didn't rise. And 3/4 of the damn pizza is burned. Nice job idiots. Waste of my money. read more

Little Caesars - Burned pizza - Pizza Near Me - Kyle, Texas

Ok. Free soda the order was hot and ready before expected time. Fast and easy pick up at Portal pick up keep up the good work read more

Little Caesars - Pizza Near Me - Kyle, Texas

@littlecaesars. so / ordered our family dinner tonight, and let me add that I am one week postop, so l didn't really feel like cooking, and I'm already not a huge Little Caesars fan, but after the food we got tonight, l will never ever go there again. Our food was half underdone. and the other half was overcooked. I'm not even sure how that happens. My guess is they gave some of our food out to somebody else, and when they noticed that it was close to our time to come in, they hurried up and threw another breadstick in the oven, our Italian cheese bread was so dry that I couldn't even eat it, and the pizza looked like it sucked as well, so l still haven't eaten dinner. Thank you Little Caesars. One last tidbit when I called the store to complain they told me that they couldn't do anything because they had been bought out by another company, and when I asked if the woman was a manager, she said she was a shift manager, but she was not the manager of the store. I asked her what she had the authority to do and she said nothing, you might as well give that one an associates pay not a managers pay, because they no longer have authority at the store to do anything for their customers. So what are you going to do about this Little Caesars? How are you going to make this right? read more

Little Caesars - Nasty undercooked breadsticks!! - Pizza Near Me - Kyle, Texas

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Until today, 12/28/2023, I have been pleased with the pizzas I have purchased at this location. Today, however, I purchased a Classic Italian Sausage pizza and Caesar Wings. The pizza was not edible and it went in the trash. I called the store and the young man with whom I spoke asked if I had the receipt. Yes, I have the receipt; but I am not driving back down there; I just returned home from there. Between the traffic in the parking lot (which is always a nightmare at this location) and the traffic on 1626, I was not going back today. It appeared the dough had sat for too long and then it was slathered with sauce in some areas with scant cheese and the dough was not a consistent thickness throughout the pie. Hence, it looked like a stuffed crust (which it was not); but it looked that way because the dough in the middle of the crust in the areas where it was thick, was raw and discolored. This was the worst pizza I have ever received and there was no attempt at any customer service. Very disappointing. I have been going to Little Caesars locations throughout the country for a LOT of years -- not always great; but never this bad! P.S. I attempted to upload photos; but was unsuccessful as there was an error stating that the photo file from my I phone was too large. Odd. read more

Food took so long. i consulted the manager and he was just outright rude. Employees were lazy and disrespectful.

Ordered for delivery and didn't get any of my sauces!! They were on time and pizza was hot but I paid for extra sauce

Bad service from the ladies. Very rude from the start she told me " What's up" when greeting me. Unhappy during our entire interaction. They don't ever have any product ready as advertised " Hot N Ready". Waited over 15 minutes for a personal pizza and some bread sticks. All the girls were talking and dancing the back as customers waited to be helped in the front. The ONLY good thing about my experience was a gentleman who came out and began helping everyone picking up the slack of all the other workers. Good customer service is dead. read more

They are apparently under new management. They were fast and they people were as nice as can be. Totally made my day. My faith in Little Cesar's has been restored. read more

Waited 5 minutes at front desk before I was anckowledged by a staff member who gave me attitude and was very non enthusiastic about her job. Oh and they were out of hot and readys, I just walked out. read more

I decided to try delivery for the first time. I ordered four pizzas and an hour later the driver delivered two. They use Doordash so the driver didn't care that my order was short. He already got paid. I won't do that again. read more

I ordered on the app and it still took them over 30 min to get my pizza. Give them an hour to make your pizza.

Every single time it is a 20-30 minute wait for a Hot-N-Ready. These guys don't get the concept of making a few extras for the rush.

As a pizza connoisseur i have to say that i am impressed. Born and raised in Chicago I know what pizza taste like and I gotta say that this, this right here, is it chief. I have gone to this little Caesars multiple times and although there have been times where the pizza isn't the greatest or the "hot and ready pizzas" are not so "hot and ready". The customer service was amazing not once did they mess up or seem bored of their job they looked like they were eager to work. This is what service is supposed to look like. oh yeah the pizzas good. read more

The employee asked me if i was a Veteran since this is Veterans day. Wow. Would never expected from Little Ceasers. My grandson believes Little Ceasars is the best pizza!! read more

When I was in middle school band, they forced us to do fundraisers. One particular year, the fundraiser was to sell make your own Little Caesar's pizza kits. Awesome! Pizza was my favorite food group at the time. Of course my mother bought a few kits. I remember making it one night during a sleepover... wow! I may have been 12 but it was some of the best pizza I'd had to date. So imagine my delight when I move to Kyle and I see a Little Caesar's - what! This is a real business? Mind = blown. And it's just $5 for a large pepperoni?! Life is looking good. I now hate pepperoni because of Little Caesar's. I refuse to eat a pizza within a few inches of a pepperoni. OMG it was so disgusting and the pizza was nothing like the kit I used many moons ago. Not only that, it was worse than any other chain (and I hate Papa John's with a passion). It's worse than any other frozen pizza (well maybe with the exception of Totino's or whatever they serve at 7-11). I can't think of any other time in my life I've only had ONE slice of pizza and threw the rest in the garbage. Also, bubbles galore! Another really annoying thing was the teenage girl kept having to scream out, "ONE PEP! ONE PEP!" to the person who was literally 8 feet away from her where all the pizzas were. Why must you scream, why can't the other person hear you, and why can't you get it yourself? 3 stars because I'm actually glad I don't want pepperoni anymore. Also because it's cheap and as a college student getting more poor by the minute I'd probably drunkenly resort to a large cheez one night. read more

Always on time and good pizza, I enjoy the $5 combo. The staff are always friendly and polite people, one time I arrived early and the gentleman with the long hair prioritized my order despite coming in 10 minutes early. read more

Let me start off by saying my boyfriend and I always come to this store. He's a regular customer. The only problems we usually have is that the "hot and ready" pizzas are always super old and crusty. Today we placed an order for a deep dish, a regular cheese and two bags of breadsticks. When we got home and started to eat I opened one pack and the bread was completely molded!!!! We called the store and the manager CRYSTAL, said "maybe because we got the order late". We didn't place an order for the bread untill we got to the store. So the bread has to be eaten within 30min? Or it gets moldy? Wow. She was super unhelpful and when we asked for a refund she said "i don't know because it's a lot of money" . What If I ate them and got sick? They only cared about the money not about our wellbeing. I have attached photos of the bread and pizza. I WOULD LIKE TO NOTE THAT WE ORDERED THE BREAD WHILE WE WERE ALREADY IN THE STORE! THE BREAD THEY GAVE US IS WHAT THEY ALREADY HAD READY!. They should check the bread before selling it. Looks like we are gonna have to order from domino's now read more

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Hot and ready does not mean the same thing to this location as it does anywhere else. But on the bright side my pizza is fresh and not dried out! read more

Very fast service. Had my custom pizza in 5-6 minutes. For the cost and taste, you can't beat it.

Really like Little Caesar's, but tonight pizza was supposed to be in portal at around 8:02....8:20, here I sit