My cousin chose this place for her 10th birthday since she loved this place and she had been here…read morebefore we had a group of 14 people. At first, everything seemed fine -- we were seated, looked over the menu, and placed our drink orders. However, things quickly went downhill. When my drink arrived, the rim smelled strongly of hand sanitizer. The server who brought it also smelled like hand sanitizer, which made me believe she had touched the rim of my glass with her hands -- something that should never happen. After we finished our drinks, we received no refills. When the server came back, she told us we had to specifically ask for them. Even when she brought out the salads, she could clearly see our empty glasses but chose to ignore it. We ended up waiting what felt like hours for our food. At that point, we asked to speak to the manager. To our surprise, the manager defended the same poor service and also said we were responsible for requesting refills. No one from the staff checked on our table to see if we needed anything or if everything was okay. The service was disrespectful and inattentive from start to finish. On top of that, we were charged significantly more for fountain drinks than they should cost (they quoted a much higher price than the typical $2-$4 range). Their lack of care completely ruined a 10-year-old girl's birthday celebration that she had been so excited about. We never even received our entrées and had to leave, which meant a lot of food went to waste. Had someone simply apologized and made an effort to fix the situation by saying something like "I'm sorry, we're a little busy we'll try to do better," we might have stayed. Instead, the indifference and rudeness were completely unnecessary. We will not be returning. Very disappointed and upset that a special family occasion was handled so poorly

We wanted to give Milano in Shelbyville a second chance after a not-so-great experience about six…read moremonths ago, but unfortunately this visit confirmed that we will not be returning. First, I had to wait while a male employee exited the women's restroom before I could use it. Service throughout the meal was disorganized. A salad that was supposed to come before the meal wasn't brought out until after we had finished eating and were ready for the check. We declined it at that point, and the server immediately turned around and offered the same salad to the table behind us. I also ordered an Aperol Spritz, which is a classic Italian cocktail offered on their menu. After waiting quite a while, I could hear staff behind the bar debating how to make it. I watched three employees trying to figure it out. (It is all of 3 ingredients) When the drink finally arrived, it was completely clear. I told the server that it wasn't an Aperol Spritz, since Aperol is bright orange and there was clearly none in the drink. She insisted it had all the ingredients. After dropping off the check, we waited more than 5 minutes to pick up payment. Overall, the experience felt chaotic and poorly managed. We really wanted to like this place and hoped the second visit would be better, but unfortunately it wasn't. We won't be back.

We started with cheese bread and meatballs (huge). My wife picked her favorite spaghetti and meat…read moresauce. While I chose the small Hometown special no olives. We ordered online so no idea about the Military discount today. Everything was fresh and tasty.

My wife and I stopped in here for lunch on a Sunday afternoon. It is a nice little pizza joint. The…read moremenu has all the things on it that you would expect to find at a pizza parlor. We shared a large salad and then split a medium pizza. Both were very good. We got the thick crust and found it to be quite filling. Our service was solid and we didn't have anything to complain about. Overall, I would definitely recommend for a casual meal. We didn't get anything from the bar, but it did appear that they had a full bar available.

What wonderful service at the checkout! Megan was extremely helpful in getting us good pricing and…read morepicking out the bourbons that were for site purchase only. She offered us the case discount for buying 2 additional bottles. Loved that this is a woman's owned distillery. Wish there was a tee that reflected that. Great tastings. We enjoyed learning about the corns they used and the meaning of the bottle. We will be back!

We love spend Sunday afternoon's here with some friends. The full bar is open and the offer pizza…read moreand various appetizers. The ground are beautiful there is an outside sitting area that's huge. They have corn hole available and a nice lawn area. They do concerts outside during the pretty months. If you are close enough I encourage you come out! It does close early though, so if show up after 5 don't bother.

We stopped in for an early afternoon dinner drink. The staff were super nice and the place was…read moreclean and well maintained. I had a Kentucky Mule to start and my wife had a cocktail (don't remember which one). Both were good. They have a great bourbon selection but other liquors are more sparse. They have some tequila options, but they could not make a vodka martini for my wife due to not having any vodka. If you're a bourbon fan this is a great choice and very highly recommended.

Beer was fine. Service has never been good. The whole ambiance is super weird. All kinds of TVs but…read moredon't expect a game to be on. High hopes, but just misses on so many levels.

Just had one of their new sandwiches the steak and mushroom. It was probably one of the best…read moresandwiches I've had in a long time super good. I would highly recommend it. Can't wait to try one of the other ones.

they have started using door dash! drivers make several stops. pizza is cold. sometimes food smells…read moreof cigarettes. no more papa johns!! they are on the way out. dominoes is much much better.

Had a lovely time. Went with my boyfriend on my 21st birthday and the food was amazing. Our server…read moreMerlina was very hospitable to us and wished me a happy birthday!! The atmosphere was very relaxed and romantic. Would definitely recommend the cajun pasta. 10/10!!

Atmosphere was quaint. Food = delicious. The coffee was simply amazing. I had 3 cups of coffee. The…read morepraline French toast was delicious. Reminded me of my mom's French toast.