This was the third time we've relied on Marco at MTM, after such amazing experiences before…read more washer was SO loud, we called him out. He checked it out. Was able to figure out what was wrong Super fast. Let me know he could fix it but suggested NOT fixing it and showed me the washer to invest in. This is why we trust him and recommend him to everyone- he's just someone you can trust.

i had to set up a water line for my fridge's ice maker and water dispenser, and marco made it a…read morebreeze. from start to finish, the service was exceptional. he was super nice and helpful, and the whole process was quick and easy. marco showed me exactly what to do, and now it's all set up perfectly. i highly recommend him -- he's the best!

Very nice, professional and able to help you with your appliance needs. Prices are good too! We've…read moreused them twice now and have been happy each time.

This was my third time buying from Bran4. Everything works as advertised and is delivered to my…read morehome.

The days of family style sales and service are disappearing, but these guys were great. Understood…read moremy needs and gave me a selection at a good value. I paid extra for delivery and removal, so it went smooth. Out with the old in with the new and explained the refrigerator features. I will be going back.

The customer service in sales and delivery is impeccable! My wife had them running all around the…read morestore looking at different dishwashers. They were very understanding and helpful. We bought a GE dishwasher. It was delivered on the day we needed. The delivery person was very nice and helpful. I would recommend Riverside Appliances to anyone. Great prices and fantastic service is hard to find these days. You will find it here.

Rafael, Kimberly were all very helpful. Usually I am very skeptical about local appliance stores. I…read moreusually get appliances from Costco or Homedepot or Lowe's. However after purchasing a few appliances here, I am SOLD. 1. I bought a washer, dryer, and dishwasher Appliance from this store over a year ago. All 3 appliances are running good so far with no issues. (Wanted to get a fridge too, but they didn't have the size I needed). 2. Sales associates are helpful. They were not pushy and are pleasant to heal with. 3. Delivery can be done on the same day sometimes. I am a property manager, if a unit has an issue, I cant wait for days or weeks to get appliances replaced. I need them the same day. 4. They go the extra mile for client. Last year, i bought a dishwasher without even going there. Rafael helped me choose one and texted me a photo. And delivered the unit the same day. Unfortunately Appliance Outlet would not install it because the current dishwasher Angel valve was old. Long story short, we installed the dishwasher on our own, but we left the old unit in the garage and forgot about it. I called appliance outlet a year later, Kimberly answered, I asked if I could pay $50-$75 to get the old unit hauled away. They normally don't do that but made an exception for me and only charge the normal low haul away fee. Thank you Appliance Outlet, if I need another appliance, I'll be sure to call you guys first. And I highly recommend them if you need appliance and good customer service. One delivery on the washer and dryer was bad though in 2025, I was watching, the driver scratched the washer's door real bad on the dolly. I recommend you guys to cover the washer with a thick moving blanket before putting it on the dolly. I hope management had addressed this issue.

I will never buy another appliance from this "authorized" retailer ever again. Every single…read moreappliance I have purchased from them I have had to replace or repair. I bought a dishwasher, "brand new" GE Profile, inside the filter housing you will find sludge from previous use. I purchased a forno Range, that was fine, as it had to be ordered from the retailer as it was 48in, no one really buys those so it came new. I purchased the hood vent, the baffles hinge on 2 of them were broken so they would fall out as the latch doesn't work and 2 months in, the right fan, which comes on after speeds 3 & 4, went out and makes a loud grinding noise, so now it has to be replaced or repaired also. Here's the kicker, they didn't care. They did not take on the liability and directed me to "call Forno and claim it under warranty". I shouldn't have to! I should be able to call them, they fix, or replace. I spoke to a repairman when my dishwasher had to be replaced and he informed me he's had several instances from others about this store in particular. He told me that they purchase broken appliances and swapped them out for parts to repair other broken appliances that they sell to you as "NEW". It's business so it understand, it's to turn a profit. But if you can't take care of your customers you will fail as a reputable retailer. I've spent 14k on a Dacor fridge, 200k plus remodeling my home, 20k building a podcast studio.. I don't need to "bash" a business because I don't have anything to do, I'm genuinely frustrated and disappointed. It's 11:24pm on a Monday night, I'm heating up dinner and ANOTHER appliance form them has failed on me.. I'm genuinely frustrated with their business. This will not be my last review. God bless.

DO NOT BUY FROM THIS PLACE! I went in person to purchase a…read morewasher, but upon delivery, I received a completely different model--with multiple dents. Less than 3 hours after installation, I ran my first load, and the washer started violently shaking, making loud noises, and the drum was visibly hitting the sides. I recorded the issue and sent them the video. Their response? "That's normal." Absolutely ridiculous. To make matters worse, they refused to give me a full refund--even though they delivered a damaged and defective item. This is completely unacceptable. Save your time, money, and sanity. Go somewhere else! Wish I could give 0 stars!

We have bought several appliances form this business over the past few months. They are always…read morefriendly, accommodating and the prices are very fair!

OK so two weeks ago we were in need of a washing machine as ours died /// We shopped around and…read morecame upon BOBs in Riverside We went up there and despite the directions that our GPS gave us we found the place// We bought a refurbished Maytag washing machine and over the last 2 weeks the machine has received heavy usage as we caught up on our dirty laundry /// The machine has thus far performed as promised for us I can recommend BOBs if you are in the market for a used appliance at a good price as we did ( I am retired and we live on a fixed income ) The service was great // They delivered the washer // installed it // showed me how to use it and ran it thru a cycle to make sure all worked and got rid of our old washer // We will buy there again as we need Jerry PS the face book shows me living in San Francisco ah no Corona Ca

I purchase a refrigerator from Bob's appliances, which came with a 90 day warranty. A couple days…read moreafter I purchased the refrigerator it started leaking water from the inside. The leaking got worse and worse! I tried contacting Bob numerous of times, left plenty of voicemails. He will NOT answer nor return any of my phone calls. BAD BUSINESS!!!!

I drove from far away, their hours for Sunday say it's 10am-6pm and got here at 2:56pm they were…read moreclosed! I had called before I started driving and the calls wouldn't go through.

Absolutely terrible experience. Our salesman was Jesse and he sold us a dryer and let us know that…read moreit would be on backorder and get to us before Thanksgiving. Thanksgiving comes and goes and still nothing from them so we finally called to speak with Jesse. He had no news for us and then when he finally got an update on when we would get our dryer he told us that we were not guaranteed to actually get our dryer a month later. this would be three months going on with no dryer. He was very rude and I felt very taken advantage of. We found the same dryer that same night in stock and bought it within 20 minutes for a cheaper price. It was absolutely terrible customer service and would not go here or recommend Howard's. How do you sell somebody a dryer without guaranteeing that they get the dryer? How do you sell somebody something without actually ensuring that they get that?

Deborah in kitchen & bath is amazing. She knows her stuff and will help guide you in your selection…read moreprocess to help you pick out what you have in mind. I also have to say that everyone at the Corona store has been friendly and very helpful in our remodeling journey. Shout out to Laurie and Joe as well

Thank you so much Kevin for all your help! You were…read moreamazing!!! We love our new stove.

I have used AXP on three separate occasions and every single time they were efficient. They fixed…read moremy dryer button because it wouldn't turn off, then my dryer was ruining my clothes and they replaced a piece in the back that was leaving yellow rust or oil residue on my clothes. Then just today they came to fix my shower and toilet. They are very responsive and quick to schedule an appointment. Use them next time you need a solution to your home appliances . Oh side note they were very courteous as well.

No contact all day through an 1100PDT to 1500PDT arrival window. Checked the project and found a…read moremessage about cancellation. Then received a text message that they were on their way (at 1648PDT). Unreliable and unable to communicate effectively. Avoid if at all possible.

Kevin with KW is amazing! We called about an issue with our washer, and he answered right away, got…read moreus scheduled quickly, and was incredibly helpful. We ended up having to cancel the day after our first call, because our washer company required us to use another repair company, but Kevin still took the time to follow up and even helped us troubleshoot the problem over the phone. Meanwhile, the other company never returned our calls to fix the problem which they supposedly fixed which we worked for over a month. Kevin's professionalism, responsiveness, and willingness to help in just 2 days working with him, even after we canceled, really stood out. We'll definitely be calling him for any future repairs, and we highly recommend him to anyone looking for honest, exceptional service! Thank you again Kevin & KW!

My family is so grateful to Kevin and KW Appliance! Our washing machine lid lock broke on Christmas…read moreEve (Wednesday) so we had to wait until the day after Christmas to call anyone. I called on that Friday and Kevin answered saying he could come on Monday because he had already left the area. I not-so-annoyingly whined that we had already postponed a trip out of town due to the issue. He hesitated and said he would turn around to help us. He arrived shortly and fixed the issue in a matter of 10 minutes. I offered to give him Christmas treats as a thank you, since it was covered under warranty, and he laughed and said he had had enough. Kevin is THE MAN!!