If I could I would give this establishment no stars. I left my toy poodle with them for a 10 day…read moreperiod while I was out of the country. I called them multiple times and texted with the staff to ensure that he was doing alright. I was told that he was "sad", but that he was doing fine and was alright." I retained the text messages to prove this. I left an emergency contact who was my nephew in the event he did not do well or became ill during his stay. My emergency contact was never called. When my husband and I picked him up, he was scared, confused, very dirty and seemed very dazed. I asked if they used any sedation on him and I was told "no" by the owner who identified himself as Tom. (this conversation was done through email) He told me that my dog was not a good fit for the facility. He told me he stayed in his kennel/suite and he had to be hand fed. He told me that his staff tried to clean him after his "accidents". My dog is perfectly trained and has never had accidents. We recently moved back to Rochester, NY from another state. In our previous state he was boarded multiple times and was enrolled in daycare. He NEVER had any issues at any prior establishment and was always returned calm, clean and happy. I feel responsible in some ways because I never was shown the facility beyond the front desk. Although the website has a photo of an outside area, when we picked him up and drove to the back of the building, there was no outdoor space or fenced in play area of any sort. I do not understand why they would have allowed my dog to suffer like that for 10 days without contacting me or my emergency contact. the only reason I can think of is that they wanted their full 10 day fee of $545. I would never leave my pet with this establishment.

Don't let the small playing space fool you! This is all day play! Has poop bag and trash can for…read moreyou in the grass area next to building. Super competent staff, remembers you by your pet's name. Any special needs for your pet, they also know. No doggy cam but outside the building g does have security cam. Easy drop off and pickup, very efficient. Has packages and weekend special. Quickly cleans up mess when you see accidents. Has super comfy beds for dogs to sleep on all day. They are expanding to a bigger building, can't wait! I only wish there are more locations and they expand out to other parts of western/ central New York!

Love Add en on kennel! Adam and Kevin are so wonderful with my Lilly and the owners so…read moreaccommodating! my dog loves to go a couple days a week and play with her friends--even swims in the pool!! We just left her for a week and knew she was in excellent care! She came out all clean and so happy!! Would not take her anywhere else thank you! SLipari

I usually used this service whenever we go on a trip that our dogs cannot come with us. It is a…read moredecent place. It is quite a drive for us though considering that we live in the heart of Rochester. One thing that I do hope for is that our dogs can utilize daycare while they stayed overnight without having to pay an additional charge. This will be a big bonus.

Mariah and Barks and Recreation go above and beyond in their care of the dogs. My dog has…read moreseparation anxiety and they take great care of him. He has always been hesitant to go to other doggie day cares, but he happily comes here. They also special order food for us and carry an assortment of food and treats for everyone. If you're looking for someone to care for your dog or a place with great customer service, come here.

The owner is friendly and the prices for the quality are great! Our dog runs to get in the door!read more

My 7 month puppy peed herself when I picked her up in under two hours, which she doesn't even do…read morewhen I'm gone for work for nine. Would not recommend. Your dog is best at home with an indoor Camera. Then it is locked away, where it can't play with other dogs that are right in front of her. Probably have no access to water, food or treats. First time I left my dog with food And treats. None of them were given to her within the six hours that she was there. Second time I dropped her off, I received her from a crate while other little dogs where roaming free and the top of her head flat. I asked what happened to her, and they told me that it's possible her hair was flat from the rain or dog drool. This third time I dropped her off is when she's peed herself when she saw me, she was again not socialized at all and locked away. You are paying $40 dollars for this. Nothing special and no Guarantee that your dog will actually be able to play or really be looked out for assuming no one was watching if dogs were drooling on her, or food and treats that you bring will be given.

I love Dogs at Play. Well Tilly does. I take her in the morning and she can't wait to get out of…read morethe jeep fast enough. I watch her on the webcam periodically during the day. She is always playing or running around having a good time. The staff at DAP are so good to the dogs. When Tilly sees them she is so happy....that is a good testament as to how they treat her. They have a very good system that they use with the dogs. I couldn't be happier. I know that when I drop off Tilly she is in good hands.

Love Lauren, she's great with my dog Emma. Does a great job and is always tries to accommodate my…read moreschedule. Easy to reach by text and responds quickly. It's now called Grooming by Lauren Ashley Phone number 585-880-5290 2217 Penfield Rd​ 14526

Update: I have to move my review from 5 stars to 4. I was…read moretaking my dogs here for a little over a year. And all of the sudden, I can't get them in at all. I called 5 times, left 3 messages and sent a text. They called me back once and left a message, I called back immediately and no one has called me back since. I have had to find yet another new groomer. If you can get in here, it's a great place, and my dogs loved it. But be prepared because you may not be able to get in again... Original post: We recently switched to this groomer because our old place started to go down hill. Our dogs were always afraid to go there too, but not Spoiled Rotten! Now when I bring them to the groomer they aren't shaking and crying. They actually run right in which is awesome. No matter how busy she has been she has figured out a way to work us in. I really appreciate that. On top of that, our doggiesalways come home looking adorable. I'm very happy we tried Spoiled Rotten. We will be sticking with this place.

Everything is very good and friendly nice to the animals! always explain the cut you want every…read moretime. They don't mark down what they did like some places

Been going for years! I love how comfortable both my dogs are with the ladies and they always do a…read moregreat job

Over the years, we've had many dogs, and the team at Central Bark Henrietta has always been caring…read moreand compassionate. When our dog Rusty started having hip and joint issues, they recommended some great veterinarians to help us find the best care. Their love for dogs is obvious, and we highly recommend Central Bark Henrietta for daycare, boarding, and other dog services!

I took my fur baby to Central Bark today. What a fun place for dogs to socialize. It was clean and…read morethe staff was pleasant and friendly. If you get a chance check it out.

Have been bringing my baby to Danielle about a year. I specifically asked if she would be the only…read moreone working on my baby. The last 4 times I have picked up my baby, there is an older gentleman trimming other dogs. To charge $55 dollars and a $15 tip, I definitely think my Ellie should be groomed more evenly, like she was in the beginning, and now it seems like Danielle just doesn't care. Found a new groomer, I don't recommend Canine Shine or Danielle!!!

I highly suggest Canine Shine-Danielle and her partner (family member maybe). They did a wonderful…read morejob with my boys! We will be going back!