The guys at Explicit Auto Sound & Aubin Designs did a fantastic job on a CarPlay unit install on an…read moreolder roadster. They were communicative, able to fit me in same-day, and completed the install quickly and cleanly. They didn't work to upsell or recommend a suite of extra services I didn't need, but did offer helpful advice about my new unit and options for upgrades on my other vehicles. Definitely recommend these guys vs. big box corporate chain installers.

They said they would work magic and absolutely delivered the best audio quality setup I could have…read morehoped for. After going to a different business and being told it was 3000 dollars just for one item, these guys at Explicit hooked me up with everything I needed for less than that and did it perfectly.

We highly recommend Dynamic Car Audio & Security for anyone who looking to upgrade their vehicle's…read moresound system. John was incredibly helpful when my husband was choosing new speakers for his truck. He really took the time to explain the different options and ask the right questions to ensure we got exactly what we wanted. John is professional, kind, and made us feel like long-term customers from the moment we walked in.

We recently used them to hardwire our dashcam. They're pretty popular and were booked up so keep in…read moremind there's a bit of a wait to get stuff done. We booked in mid-February for a mid-March appointment. They did a great job! They hid all the cords very well and the dashcam works great.

I've used Sound Wave for several upgrades to my wife's Jeep. We live in NC and they always try to…read moreaccommodate our schedule and travel. Each product has been exactly what we had hoped as far as quality and sound. Installers are great and seem to take care of our vehicle.

The owner greet it me as soon as I step in the door asked what was the problem went outside to…read moreinspect my radio and told me what it would take to get it to work gave me a man estimate and from there went to work keep me updated on the progress and got it done. Definitely recommend it.

I recently bought a new car and needed to have Apple CarPlay installed. On my first visit to Audio…read moreOne, I was warmly greeted by Mr. Jeff, who guided me through the process. He recommended a Sony head unit based on excellent online reviews. Jeff was pleasant and helpful throughout. I also wanted a backup camera installed, and he took care of that as well, ordering all the necessary parts for my car. About a week later, I scheduled an appointment for 10:30 on a Saturday morning. I arrived at 10:10, expecting the doors to be open so I could wait inside, but they didn't open until exactly 10:30--my only minor concern. Once inside, they promptly took my car and completed the installation of the backup camera and head unit in about 2.5 hours. When I picked up my car, everything was clean, and both the backup camera and head unit worked perfectly. However, I started hearing a buzzing noise, which I initially thought was due to the new head unit. I called Jeff, and he quickly assisted me. I brought the car back in, and the technician identified that the noise was coming from my State Farm tracker, not the head unit. Once I removed the tracker, the noise disappeared. I highly recommend Audio One for any car audio needs--they provided excellent service and support.

In regards to the Va Beach branch, prices are fair, but as far as warranties they are pathetic…read more they never follow up, they're good at saying they are sorry but once the phone hangs up your forgotten. Going on 6 weeks and no fix, have gotten plenty excuses which were debunked I would welcome correspondence from the owner of the audio1's and let him know the bs that goes on at his stores. As for the Chesapeake branch Ive always been quoted considerably higher than the Va Beach store.

I've been a loyal Best Buy customer for years so this experience was extremely disappointing…read more I purchased a dishwasher, and the installation was handled by a subcontractor (Tried and Tested, LLC). What followed was a complete breakdown in professionalism and execution: - The technician marked the job "complete" without ever showing up - My tenants took off work and waited all day - The technician arrived nearly 8 hours late - Unprofessional behavior occurred in front of a child - The installation was done incorrectly, causing a water leak and property damage Despite requesting a different technician, the same subcontractor was sent again. The situation got worse when a replacement dishwasher was scheduled without my request. During that visit, the technician dropped the new unit and installed a damaged dishwasher with a loud, faulty motor. At that point, I had to hire my own contractor out-of-pocket to remove, return, and replace the unit properly. This cost me time, money, and unnecessary stress. The lack of oversight of subcontractors is a serious concern. If you purchase appliances from Best Buy, I strongly recommend confirming who will perform the installation. This experience fell far below expectations.

Customer service is lackluster at best…read more Had an appointment and showed up to be told I wasn't in the system and other customers were waiting. Fine--things happen, so I made another appointment. Showed up early the second time. The auto tech, Doug, rolled in right at 10a (my appointment time), had to get himself situated, then immediately "reminded" me it's a drop-off and he'll get to it when he gets to it. Meanwhile, my confirmations clearly state a 10a appointment and that the warranty service should take about an hour. The actual fix? 10-15 minutes for a known issue with the radio/vehicle combo. I asked for a manager. Brittany Austin came over and while she was professional, it felt very staged--like managing a dissatisfied customer vs actually addressing the issue. Doug's dismissive approach was never really acknowledged, which was the main problem. At the end of the day, all of the back and forth could've been handled differently and with a lot more respect for a paying customer's time. This radio was purchased here and this is now my 4th visit back. One would think... but apparently that's too much to expect. And they get paychecks. Smh. 0 stars

Great shop. They've done anything and everything to the mess of vehicles I've brought in over the…read moreyears. Never had any issues with their work and the prices are fair.

The employees here give excellent service. Everyone is well knowledge and trained in their job. I…read morehope that I do not have to come back with a car that has been collided into but would pick this place if I had to.

Opened early (I had a 9 am appt but arrived 20 minutes early! Most businesses only unlock their…read moredoor at the posted time! ) Very professional and efficient! I highly recommend this biz!!!

Met up worth the owner for an estimate on my daughter's car. The shop is very tucked off of…read moreCleveland in a warehouse area. The signage is good by the door. Owner was friendly and gave a fair estimate. He also explained different levels and materials of tint. The timetable to get in and move out was surprisingly quick. I likely will return for East Coast to complete the work. Without work done to judge them a 4 seems fair.

London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks