This medical supply works only till 5 PM and even if you walked in while they were still open, even…read morefew min, girls would start asking you to come in tomorrow instead of helping you, which isn't convenient or respectful to the time of those who comes there to get medical supplies. There were several helpful girls like Sabina and Dasha, but Tanya and some new one (Luda if I'm not mistaken) have attitude problems and argue more than they help customers, so have to take a few stars off. If not for these issues I'd review this supply with 5

Friendly family business with great variety of products. If something isn't available at the store…read morethey are glad to find and order exactly what I need. Especial thanks to Dasha that is always goes an extra mile to help. Thank you from Bella

In addition to a weekly rental charge, they also charge a $65 fee for drop off and another $65…read morecollection (of a high chair) which seems very pricey (although they were transparent about this cost up front). However they failed to tell me that they start billing from the day you make the reservation and pay the deposit, NOT from when they deliver the chair. In my case that meant paying an extra week's rental. This was not mentioned to me until i was returning the chair and settling the payment. Their employee just quoted "policy" to me and insisted they told me) (100% they didn't). In addition, the chair supplied was old and uncomfortable.

Have used them many times. Walked in today, prepared to spend $$$. Said that I would first need…read moreto use restroom. Manager said it's only for employees, according to the super, because they had a few "incidents". I asked to speak with super but they were not there. I offered to lv my purse with the mgr. He said that he is following orders. I am 75 years old, and would not have any incidents. He persisted in his adherence to the "rules". I asked if they sold incontinence products: of course they do. What an irony! I walked out, he lost a nice sale and got a bad review. So pee before u go and don't expect any support for being older. Funny, since that's their business! Bad policy. Their merch may be good but this policy sucks.

The only pharmacy in my area that was able to get my backordered medication filled! Very nice,…read morepersonable staff!

I went in to have two documents notarized. The staff was very friendly and professional. I was in…read moreand out in just a few minutes. The store was clean, neat and well-stocked. I would definitely recommend this store.

I recently hosted my mom at my apartment while she recovered from surgery, and I was able to get…read morepretty much everything we needed (bath tub safety handle, bath mat, transfer bench...) in advance from Homepro Medical Supplies. We also rented a recliner chair for the month, which was super comfortable and absolutely clutch for recovering post-op, along with a tall "hip chair". Delivery and pickup were smooth & easy (especially notable since the rental chairs were delivered just after the Feb snowstorm!), and everyone I spoke to was kind, helpful and professional. It made the whole thing less stressful and more comfortable. I couldn't be more appreciative.

Amazing knowledge by Walter in his recommendation for an electric recliner. Plus delivery was on…read moretime and the person was great. A decent value for a rental. HIGHLY RECOMMEND.

Great selection of oral care products - see photos. I also appreciate the large selection of…read morevitamins and supplements. I was hoping to find a local pharmacy I preferred over a large chain store. I decided to change pharmacies at least for now. CVS texts coupons offering special deals and discounts. Will go here for brands CVS doesnt carry and for vitamins and supplements - nice selection.

This is my favorite pharmacy in NYC. The people are so kind and helpful. They genuinely care to go…read moreabove and beyond. When I needed help they took the time to talk with me on the phone, made sure I understood exactly what I needed and made me feel safe like I was in good hands when I was there. That kind of care is rare these days. It's such a different experience that feels special. This place is a real Brooklyn gem, like a small neighborhood joint. Good vibes, amazing selection and people who truly care. We are lucky to have them in the neighborhood and highly recommend them. I especially appreciate Lisa for A+ support when I felt desperate for help.

Great customer service. My mom receives her incontinence supplies from N&L. The staff is very…read moreknowledgeable and takes time to answer questions. Deliveries are always on time and correct, this is a big deal for me, as I don't want my mom to run out of supplies. The selection of medical supplies is second to none. I do price comparison when shopping for anything, and they definitely can beat the competition. I definitely recommend giving N&L a try, you will not regret it.

Amazing medical supply office, always very helpful and has great care for their patients. I have my…read moresupplies delivered to me and the orders are always correct and the drivers are very friendly as well as the entire staff. The staff speaks English and Russian which is very also beneficial. I can't imagine getting the supplies I need from anywhere else!

Superior customer service - interacted with Lena who could not have been more patient, professional…read moreand incredibly helpful ~ she took time to explain clearly and in detail, the answers to all our questions (and believe me, there were several !!!) she is equipped with solid, in-depth knowledge of processes and necessary steps to get your items & equipment, which allows you to relax ever-so-slightly with the feeling that what you need is being handled well...all throughout she remained very kind and pleasant...wish there were more Lena-like people to deal with out there! Highly recommend working with this business with no hesitation whatsoever.

THEY ARE EXTREMELY POLITTE AND VERY INFORMING WITH SUGESTIONS...Would certainly recomend this…read morebussiness to anyone in need of medical supplies..They are a blessing to brooklyn ny..

Sent wrong size Poise pads twice-4'11", 103 lbs- pads 15" long,5" wide- unusable,not fixed. Broken…read morerollater-2 months later still using. MEDICAID should NOT use this co. Inept for these services stick to prosthetics!

just horrible and really bad with communication I waited months for my sons medical bed and kept…read morecalling for an update , then finally they just told me ohh we not in network with your insurance like are you kidding me you could have told me that months ago