Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

If you want a no-frills but effective-as-heck massage, this spot is great. My husband and I wanted…read moremassages without the casino spa price tag. At $70 for a 60-minute massage, we decided we'd check it out. We made an appointment (call to do this, the website is clunky). They were able to get us in the next day. There are no locker rooms, saunas and amenities here-- not surprising at the price point. Just go in knowing that the facilities are lean but the massages are awesome for those who want a really deep and effective session. Massage therapists made it hurt so good. Worked my back like crazy and walked away feeling nice and loose. I'll definitely be back as part of my regular self care routine.

My new favorite spot in South Reno. Everyone here is so relaxed and easygoing, I feel like I am…read morefloating on a cloud right now. And my facial was absolutely perfect for my very tired and dehydrated skin. If you are looking for high-quality service in a beautiful environment, look no further. I signed up for a membership on the spot and look forward to trying all the various services over the next year. A++

I've had massages many times but yesterday I tried a deep tissue massage. The 60 minute deep tissue…read moremassage. I don't know why but I had a preconceived notion that deep tissue meant pain. But it actually was the opposite. I was surprised that I actually loved it.Evelyn melted my stress away. She is fantastic and I look forward to booking with her in the future .

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

First time to try this place ,my husband booked me and our daughter to have some relaxation after…read moreour wedding ceremony. I was in awe to see how beautiful the ambiance and how clean it is. I love that they have free coffee and refreshments to offer for all the clients. They have a small gift shop corner if you want to buy some of their own local products. And the people working were all friendly and accommodating as well. Overall, Will definitely comeback in here. Shout out to Gloria and Natalie for giving us such a wonderful massage experience .

Worst massage I've ever had and I've had them in many countries around the world besides the US. I…read moreasked for Swedish massage and all she knew how to do was squeeze my legs here and there and elbows and forearms on my back. She started asking for tips 20 minutes into the massage. She wanted $65 for "extra service" or $200 for "boom boom". Told her I didn't bring much money and the tip would depend on how good the massage went. Then she asks if I have more money in my car or have a credit card. I said no. From there the massage fell to pieces as she just went thru the motions and told me she done 10 minutes early. I'll never return here. $70 for a 60 minute massage is normal here and a $10 or $15 tip if it's a good one is plenty. This one was certainly lacking on both counts. Save your money and try a different one. Maybe if they get a less greedy masseuse things will improve here.

If I could leave no stars I would. As soon as I walked in someone was in the first room opening…read moreboxes and I waited about 5 minutes before someone came out. When the lady came out to the waiting area she was wearing a super short pink dress and I immediately knew this place was sketchy. I told her I wanted an hour massage and she rudely said "Pay now, $70" dollars" I left immediately because she was extremely rude and I'm not going to pay before I receive a massage. This is not the place I'd recommend anyone to come to. Avoid it!

Melody was amazing! Must go to her next time you are here. 5 stars forsure!!! I went with the 60…read moreminute deep tissue body massage. I left after feeling great!!

Got a full body massage with melody and it was great! Good pressure and friendly service. Room was…read moreclean and plenty of parking out front.

Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.

I got a $180 hot stone massage . This was the best massage I've ever gotten in my life. The…read moreattention to detail was unmatched, I left the room instantly relaxed. My only complaint is the amenities you could enjoy after your spa treatment; it's limited to a salt room, sauna, relaxation area and bar (the rooms are very small)

I celebrated my birthday here with my girlfriends and it was absolutely perfect. I couldn't have…read morechosen a better place! From the moment we walked in, the facility took our breath away. Immaculate, gorgeous, and thoughtfully designed in every detail. The indoor and outdoor lounges were stunning. We literally lost track of time just soaking in the atmosphere. The mocktails were delicious and felt so indulgent without the guilt. And the eucalyptus steam room? Pure heaven. That warm, aromatic steam melted every bit of tension away. Everyone was so warm and attentive.

Following up with Bailey for more Sculptra. Love the way it makes my face look natural and plumper!…read moreBailey is very good, professional and takes her time. Thanks for the wonderful service!