I absolutely love this hospital and the staff! Two years ago I adopted my sweet girl from here &…read moreshe's the light of my life! They were also so helpful when she got into my son's slime. (No longer allowed in our home after this lol. She's also perfectly healthy and fine now! Just gave us a scare but turned out she was a drama queen) They were also amazing with our other cat we recently rescued! She's older than we expected but Hewitt Veterinary hospital was more thorough than other vets we seek help from. Which she's also perfectly fine now! I will continue taking all my cats here. My cats also love them! They're not fans of other vet offices but they're all comfortable here as well as my husband & I with their care! You can be rest assured that they'll take care of your pets with the upmost respect and love as if they're their own. I'm forever grateful for this staff and hospital!

It irritates me so much that a facility CANNOT give treatment to a sick animal without an…read moreappointment. Appointments are for clinics not a "animal hospital." There was no accommodation and I am really upset they make it so complicated to get seen.

This clinic is always the best. We've taken multiple dogs to them over the years. They really care…read moreabout the animals and getting to the bottom of any problems the animals have.

We have been with them for years, since Dr Williams was the only veterinarian. We have never…read morereceived anything short of excellent care and never gotten the impression, from anyone working there, that they have anything less than the best interests of their patients in mind. I highly recommend all the doctors!! The other people - the care team - clearly love animals as well.

The kindest veterinarians, technicians, and staff. They are all truly animal lovers which is a HUGE…read moredeal to me. I've had very bad experiences in the past where other clinics just wanted tons of money without proper care. They love my two kittens with their whole heart and spend plenty of time with them to make sure they find the correct treatment. They always find a way to fit you in if you have an emergency as well! My male kitten had a fall from a tree and had hyphema on his iris, they got me in the same day and spent a significant amount of time making sure he was okay, also gave him lots of love and treats! He is always very excited to see them which speaks volumes coming from a cat! They are the best in Waco, 10/10!

This is an extremely caring and knowledgeable vet office. All the staff is wonderful .They always…read morefollow up to see how my fur babies are doing.

we took our cats there to get spayed. it was an all around great experience. people there super…read morenice and caring. 2 female cats spayed was 215. which included both spayed, micro chipped, rabies shot, and one cat had pyometra, shot with penicillin and liquid antibiotics. both our babies came home great and are awesome. all the workers there were the best. caring and loving. highly and I mean highly recommended and very respectful. great people. thank you so much for taking care of our babies. thank you from ginger and sweet pea.

We have typically just been given flea and tick medicine when we take our dog here for various…read moreappointments. The last time being before our dog turned 2 and they said we don't need to bring him anymore for his weight because he will be done growing. well I've tried to pick up medicine on three occasions and I've been told I have to order it online now. which makes no sense if they just have given it to me in the past. I've been told they are already closed (five minutes before closing time, and the girls working had all already gotten off their computers and were clearly closing early and didn't want to do their jobs), and I've been told the medicine was re-stocked already within a few days of ordering it. terrible customer service, lazy employees, and the QR code they gave me to order the medicine takes you to a 404 bad gateway page, so terrible IT set up.

This is where we always take our 15 year old dog for her check ups and anythings else. Vet is very…read moreknowledgeable and very nice. They feel for you and will show the same affection you have for your dog. They treat it as if it is their own. That is why we always go here and trust the place. Many times have we come thinking that our dog is about to pass and they worked with a sense of urgency. They will not do unnecessary tests just to make money. They will tell you what the best course of action is at all times. Only down to this place is the wait. Many people trust this place so prepare to wait in line con of being the best i guess.

Office is always friendly. Same w the tech as well as the vet. Been to two vets and their…read moretechnicians. They are also friendly. They help me get the services I truly need for my dogs and cats also understand that I have a reasonable budget when I come. It is a pleasure to bring them here. The staff as a whole is pet friendly and know how to handle my fur babies.

Father daughter can't go wrong they're in a new spot even closer to me…read moreThey have great front desk and can see your appointment up no time

Dr. Judd is absolutely amazing. He and his staff are all wonderful, Syssi was extremely helpful as…read morewell. Dr. Judd helped remedy my furbaby's emergency issue that was done at a different clinic. Everyone here seems honest, genuine, and passionate. Boone and I will definitely come back for everything moving forward!

Absolutely wonderful staff! We rushed in with our 14.5 yr old peekapoo who was in heart failure…read more(she was diagnosed a year earlier) but her symptoms had worsened she was at the end, it was heartbreaking but this staff (on 4th of July no less!) was SO compassionate & patient. I will forever be grateful to them for working so hard to take this horrible moment & make it as peaceful as possible. Teddi passed away calmly & surrounded by so much support & love.

I had to make 3 visits. First was unknown pain with my catahoula, her symptoms presented as a back…read moreinjury, but it wasn't, vet caught cancer on her leg and had me follow up with our regular vet asp, and sure enough, it was and surgery was done and she recovered. Next visit was for our big boy, copperhead bite, they treated him quickly and sent us on our way, and 2.5 weeks later we came back, our boy had collapsed after tracking scents in the yard, immediately they caught that it was another snakebite, and determined to be rattlesnake. It was serious, he stayed 24 hrs and was released. We've got a long road of wound care and such, but they saved him. I've had nothing but great care and they saved both our pups lives. The vets have taken their time listening and explaining, very patient and caring. Top notch!!

My husband and I are faithful customers here, or were…read more There have been multiple situations where this Veterinary clinic had the opportunity to show that they were conscious and caring about the money we're spending and the care they're giving. They've failed on multiple occasions. My dog had a lump appear within 2 days, I stopped in on a whim, the Vet had no appointments and was wandering around hap hazardly, so I asked if she could feel the lump and tell me her opinion. No, I have to set up an appointment, and pay 45 bucks. Which I did. She felt the lump, did nothing else. and said give her some steroids. (which are known to be very hard on animals....) Oh, ok. I guess heres 45 bucks that it took me 6 hours to earn at my cheap ass job. Thanks so much for that. Our last instance we brought dog in, just for a check. The entire appointment ran us 200.00 + dollars. 3 different types of medications (only one of which we used.) and a blood panel. They gave me pain meds for my dog! com'mon! (and a mouth wash @13.00$$) I refuse to attend this clinic again, they will only (even with some resistance) try to charge you as much as they can get from you. Yes, they are capable - but so are many many other vets that will take YOU and not just themselves and their winter vacation costs into consideration. I'm VERY disappointed in you Emersons Veterinary Hospital.

I took my wolf hybrid to Dr. Emerson to get her annual check-up and to get booster shots. This was…read morethe first time for me to take her to the vet since we adopted her less than a year ago. I loved to see that there is a separate entrance for dogs and for cats. The staff behind the counter was very friendly and I already had my paperwork done since the new patient forms are on their website. They did not mind that my dog wants to put her front paws on the counter to say hello. Everyone involved was very sweet to my scared pup. They petted her and spoke softly while they held her for her shots. The doctor saw us on time and we were in and out in a flash. Dr. Emerson answered all of my questions and even anticipated some before I thought them up. The only "negative" I have is that they didn't tell me to wait to get her heartworm results before giving her preventative meds. (Partially my fault) Also, their website is difficult to navigate so it can be hard to find the information you need. Things to know: They do check ups, spaying/neutering, washing, etc. They see almost every pet you can imagine! Dogs, cats, reptiles, rabbits, pigs, birds, etc. They are fair priced. Not so cheap that you wonder if they even have a license but not so expensive that you know that they are only in it for the money. They take cash, check, and all major credit cards. I was able to schedule an appointment for the next day (annual check-up).