I was pleasantly surprised at the ease and professionalism I received at Ameriprints. Needing a…read moreLive Scan Fingerprint, most of my options were crowded UPS stores and I was reluctant about the wait. This place is right off the 101 freeway and it took only minutes to park and walk into the building. I walked into what looked like an attorney's office and said I had an appointment. Seconds later a man appeared and took me back to his small office. I gave him my request form and he put my hands on a machine. He rolled my fingers and the machine lit up. He then told me for DOJ and FBI fingerprints to be processed takes only three days. I thanked him and left the building. The entire process took like 5 minutes. With three day results, I cannot imagine going elsewhere. His service was fast and his demeanor was casual.

Timely, clean, and wonderful service. After reading yelp reviews, I made a call to Bay Live Scan…read moreand made an appointment for the next day. I was in and out in 10 minutes. The woman working there is so friendly and provided wonderful customer-centered care. The office is upstairs (stairs are by the San Pablo entrance) and towards the back. It is shared with a couple other businesses. Make sure to bring the appropriate forms as directed by whatever agency is asking for your prints and a valid ID. They accept card (including Amex). My total cost came out to be $74.

I made an appointment. Not only did they not answer when I had trouble finding the place because it…read moreis hidden in a condo complex, but then no one was there when I got there for my appointment. I would give 0 stars if I could. I can't believe I made time from work to do this during their limited hours.

Quick and easy and they take walk-ins! I needed fingerprints done for a teaching assignment and…read morethey were very helpful!

Experience was quick and easy! The person running the live scan was very courteous and a pleasure…read moreto deal with. I had two live scan's done and it was about $60 more than expected, so probably not the cheapest option but overall positive experience. Would probably use again.

I've had my passport renewed and I frequent the film department - Photo Pro is dependable,…read more efficient, and trustworthy! 12/10 Quality Care

Come twice now for passport photos. Staff is always so helpful with details and they greet you with…read morea smile. Lots of services like passport renewals, photo restoration, notary service, & mailbox rentals. Convenient hours, location, and plenty of parking right in front.

I called on Friday and talked to a guy. He said they had appointments available this week, so I…read moremade an appointment for today, Monday, at 6pm. I got a confirmation email. I filled out all of the necessary paperwork and showed up at 5:45. The door was locked. So I waited. No one showed up. I called and left a voicemail message at 6:10 and sent an email at 6:20. I left at 6:25. It's now 7:00, and I have not heard from anyone. So unprofessional. I'll update this review if they make it right, but I may just go somewhere else. Update: it's now Tuesday at 1pm, and I have not heard a word from this place by phone or email. They've had all morning to contact me. I'm wondering why they're ghosting me when all of the other reviewers had such great experiences. At this point, I don't care if they contact me or not. I will not be updating this review to a positive one either way. I've made an appointment at another place.

Easy to make an appointment, nice service! He took time to make sure everything is all good. Very…read morefair price.

I had a long distance move and one of my bigger challenges was shipping my wine collection. I had…read morereceived quotes from other companies that were outrageous, but All American Mail Center was much MUCH more reasonable in their pricing. They also did an excellent job safely packaging everything for me and the shipping was even faster than originally promised. A big shout out to Adriana over the phone for answering all my questions and helping me understand the process. She sent me the pages to itemize my shipment ahead of time so that I could just bring everything to the store. Bella was also super helpful and professional when I dropped off my packages for shipment. She and the rest of the team safely and securely packaged everything for me. Communication a breeze, I received tracking and delivery information with no hassles or issues.

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

I had a wonderful experience here! I came in to print wedding programs after struggling to format…read morethe document myself, and Shawn made the whole process easy and enjoyable! He was extremely helpful and was able to give me the exact information I needed to adjust my document. They printed 150 programs in less than a few hours. Would highly recommend!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.