SO efficient, and great people behind the counter!!…read more Had two other groups in front of me when I went in, was told there would be a 20 minute wait before my turn. We all had livescans to get done. I was in and out of there within 6 minutes! Great service, very fast. The cashier girl was also very gracious and super nice without needing to be. She does her job well too. Overall, very efficient business. Would come back!

The staff here are very professional, competent, and courteous…read more I recommend anyone to come to this store fir their work. I have come here on several times for photos, live scan and other services.

Needed a live scan done same day and this place was able to get me in quickly with no issues. Staff…read morewas very nice, professional, and made the whole process easy. I also called around to several other places beforehand and their pricing was much better than many of the others I contacted. Fast service, fair pricing, and great customer service. Definitely recommend if you need live scan fingerprinting done.

Quick and easy service! I was able to get an appointment for fingerprinting on the same day and the…read moreprocess was very smooth. Would recommend!

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

Rearranged my workday and arrived at 3pm on a Tuesday to get finger printed…read more It's closed. The closing time on Google on Tuesdays is 4pm and on Yelp I'm seeing it's 6pm. I hope that they can fix this soon so that people like me don't waste time trying to visit and rearranging their day to get this done.

It was easy to do but a bit hard to find. The lady I talked to was very nice and it was fast to doread more

Needing an FDLE approved live scan provider I was glad I came across this one doing a quick Google…read moresearch. They're listed as being the only FDLE live scan in Oakland, and being near downtown was convenient. I called and made an appointment for 12pm, arriving 15 minutes ahead of schedule and was out of there before noon. It was a quick and easy process. It costs roughly $131 - Fl state fee being $36 and the live scan fee being $96. The quality of service was nice - I can't remember the name of the guy who helped me but he texted me the receipt and provided me with the website for where I can check the status of the live scan. Easy and quick process.

I worked with Sunny to schedule a live scan for a job and he was communicative, quick to reply to…read morequestions, and easy to schedule with! When I went into the appointment he was professional, efficient, and welcoming!

Very helpful staff. Kind. Friendly. Quick and easy place to get what you need done and you're out.read more

Everything went well. Joyce was absolutely knowledgeable and told me the step-by-step for what I…read moreneed to do when I claim my fbi/doj report. She's very kind and patient. I highly recommend her. I'd go back to her for any notaries/live scan etc. Her website is also very easy to use for appointment scheduling! Thank you Joyce

Thankful I came here to change my video camera to usb stick. The people here are very smart at…read morewhat they do and very knowledgeable, friendly and welcoming. Thanks again.

I do not leave negative reviews, but in this case, I am hoping to save others their time and money…read more I had an old picture of my grandfather and great grandfather that I wanted re-printed as well as an audio cassette of my mother interviewing my grandfather about his life. Both have been truly disappointing. The picture reprint is terrible quality, completely different coloring, and less clear than the original. I went back twice, to have them try to get a closer match. That was some improvement, but it did not at all match the original. I ended up paying for the pictures (with a discount for my trouble) and taking them to a different lab which was able to match the picture exactly in the first go. When I went back to a one to show them the quality of reprint I expected, and to request a refund, they were unable to do so and directed me to a manager, who I could email from their website. As for the tape recording, I received a call that the tape needed to be repaired for an additional fee. No problem there. After about a week, and a $43 charge, I excitedly brought the digital file home, only to find there was nothing more than 45 seconds of recording. Nobody mentioned how little time they were able to transfer at any point in this experience! I returned to the store, and they said they would try again, at which time they were able to get a full hour of recording. Wonderful! Well, what was to be a special birthday present for my mom, was a complete other family's recording, not my tape! So, FOR A THIRD TIME, I brought the tape back, for them to try again. Once again, I went home, only to find under a minute of recording. I called explaining my disappointment and requesting a refund. I was told the manager would call back, but I never received a call. I have now gone in to request a refund, and was directed to email the manager. The other company I used for my picture reprint, (which, in the first try, came back exactly how I would expect!) said they would absolutely let a client know that there was only a short amount of recording, before proceeding to create a digital file and would not charge anything unless the client wanted to move forward. Even then, they would only charge for the amount of tape they could transfer, not a while "blank" tape. I will update this review if and when I hear back. But for now, this has been an incredibly disappointing experience- Most disappointing is that none of this was ready for my mom's 85th birthday, which was the whole point of it all. What a waste of time and money

Amazing customer service by Cinda. She greets you with the great smile, nice attitude and patient…read morewith returns. This is my favorite spot to return my packages, great support for others with challenges.

Cinda did greet me but didn't seem to be happy about it. She did not help me right away. This is…read morethe second time I have came in and she has been hostile to me. I hope there are cameras there for the manager to see because she was alone today. The first time I had encountered her I DID NOT EVEN ASK HER FOR HER HELP because I was already being helped by nice lady that really seemed happy to help me when I walked in. Cinda does not seem to comprehend that she chose this job and to be rude to customers seems to come with her old age.