ZERO STARS This used to be my trusted mechanic and I'm so…read moreupset I have to write this but I don't want anyone to deal with what I'm dealing with. I bought my mini cooper from this business and the experience was great! I subsequently took my car into Bill every time and thought he was honest and had integrity. As single woman, I had other mechanics present as untrustworthy so it was wonderful find an honest dealership. NOPE! My mini cooper is now almost destroyed because of their shoddy work and I'm out thousands of dollars and I've had the run around. Below is part of the complaint I've made to both the BBB and Attorney Generals Office. We are waiting on a response from the business to determine if small claims court is next to recoup our losses. He installed after market parts in my car repeatedly with repairs lasting barely two years. THERE IS A PATTERN HERE OF CHEAP PARTS, NO ACCOUNTABILITY, MYSTERY CHARGES AND ZERO TRANSPARENCY. HE WILL PUT IN CHEAP AFTER MARKET PARTS THAT WILL CRAP OUT IN ABOUT TWO YEARS AND DESTROY YOUR ENGINE. BELOW IS PART OF THE LEGAL FILINGS WITH BBB AND ATTORNEY GENERAL OFFICE : I am writing to formally demand immediate resolution regarding the defective turbo installation and associated damages to my vehicle, which directly stem from your shop's substandard workmanship and repeated use of faulty parts. This is not the first time I have been left to bear the financial and emotional burden of your shop's negligence, and I will not tolerate this pattern any longer. The Facts Defective Turbo Installation and Catastrophic Damage: The turbo installed in my vehicle has suffered a catastrophic failure in just over two years, despite the fact that I rarely drive my car. The failure has caused 3 liters of oil to pour into the catalytic converter and seep into the tubing, leaving my vehicle in a disastrous state and requiring extensive corrective work. History of Shoddy Workmanship and Defective Parts: You replaced the valve cover, but that repair barely lasted two years before the part failed. Despite the warranty, I was forced to cover out-of-pocket expenses that should have been fully covered. Now, the turbo you selected and installed--a critical component--has proven equally unreliable, further demonstrating a troubling trend of subpar repairs. Lack of Transparency: Despite my repeated requests, you have failed to provide a receipt or clear documentation for the turbo's cost. The only receipt you've shown is for $298 for mounting pieces, leaving $702 unaccounted for in the $1,000 charged. Your refusal to provide basic documentation raises serious questions about transparency and accountability. Negligence in Professional Standards: Your shop's continued reliance on parts that do not meet quality standards, coupled with inadequate accountability for failures, has cost me time, money, and trust. You've stated in the past that you operate with integrity and "family values." Yet, this is the second time I've had to deal with defective parts from your shop, and the financial and emotional toll is staggering. You've acknowledged the turbo failure may be covered under warranty, but even so, this situation highlights the systemic issues with your choice of parts and service quality.

HORRIBLE DEALERSHIP! I could go on and on about how much this dealership has caused our family the…read moreworst experience with cars in the last two years. I would NEVER recommend them, they do shotty work, and con artists when it comes to selling you "reliable" cars and doing "reliable" work to maintenance those cars. The amount of times they put our family in true dangerous situations is ridiculous. And them pushing these crappy warranties on you is bogus. They even submit false claims to the warranty company, get their replacement parts from junk yards, and don't even complete work that they then bill you for. The only reason we continued to bring our car for maintenance with them was because we wanted it covered under the warranty. OH! And they claimed as your car depreciates in value, so does your warranty coverage - COMPLETE bogus and false information. That is NOT how warranties work. Within the last year, Car Emporium "completed" maintenance on our car to "fix" it, billed the warranty company and us as well for false work. I kid you not, just 2 months after they "completed" their work, it died on the side of the road on two separate occasions. Both times, we took it back to our trusted mechanic who did the same work all over again that we had already thought was done by Car Emporium, so even more money out the door. It is absolutely ridiculous, and I will say it until I am blue in the face - DO NOT EVERRRRR buy cars from this dealership!!!!!!!!!!!!

We were traveling to Montana from the Seattle area and our vehicle had an issue. It was Friday…read moreafternoon almost closing when our tow driver dropped us off at the service department. The vehicle had just stopped running when we had pulled off of the freeway to refuel. Scott and his team helped us to find another vehicle that would work to carry my trike and a bike that we had been carrying on the trailer hitch rack. They didn't have a vehicle that was able to carry this. The courtesy driver helped us to get a U-Haul van that fit everything with room to spare. The service team got the vehicle in and made the diagnosis within about five minutes. They let us know what it was gonna take to make the repairs and when it was going to be complete. Everyone here cares very deeply and does a great job. I asked if there was any possibility that they had another vehicle similar in stock. The sales team checked right away for me and they did not have a similar vehicle with low mileage. The entire staff was amazing. When I came back to try to pick up the vehicle when it was complete I had to drop the van back at U-haul. The courtesy driver was on another pick up and the Out of the box thinking of Scott found me another driver to help me get back to the service department so I could get my vehicle. I recommend you use them if you want a Mercedes or Porsche or have the need for service on your vehicle.

Sales person Riley Wilson greeted us and listened to what we were interested in. He showed us…read moreseveral vehicles that almost met our needs and did an outstanding job!!! He truly cared and listened to us and sat down with us at his desk and computer and walkedl us through what we exactly wanted. We ended up ordering our Mercedes-Benz to be built and shipped ....and now we have to wait... which is not easy!! Riley Wilson did an outstanding job and we appreciate his kindness, patients, knowledge and care!!! Thank you Riley!!!

Enjoyed our experience with them. Casey and Jessica handled our sale with professionalism and…read morehumor. Would go back again.

It was my first purchase from Robideaux Motors in Coeur D Alene. On our first visit my wife and I…read moremet Casey . We discussed Yucon's, the models and options that best fit our needs. Casey gave us his recommendations and they all were spot on Which simplified the purchasing process. The process was not stressful and during it all we were given the support we need without the pressure to actually make it a fun and exciting experience. We got a good competitive price for the new vehicle and a fair price for our trade. The pickup process was also straightforward and no surprises. Overall I would highly recommend Robideaux for a GMC purchase. Ask for Casey!

In shopping for a car for our daughter, we eventually ended up at this small car lot. We had our…read moreeye on one particular car, and Gene, the owner, was friendly and his knowledge of the auto industry helped us in making our decision. And, walked us through each step of the purchase carefully, making sure we understood everything. I probably appreciated that more than my husband, as I tend to get confused easily, plus I like to know exactly what I'm signing and why. Gene tends to collect the better brands there, which we love (Subarus, Toyotas, Mazda, etc). It made it a lot easier for us, since we were already interested in the more reliable brands, and we are thrilled with our purchase of a 2007 Pontiac Vibe - drives well, clean, and just the size we were looking for! Once purchased, we had a full 4-hour inspection done, which indicated that nothing major was wrong with the car. It needs a transmission fluid flush and a new boot. Normal wear and tear, especially at 99K miles. We're very happy with our experience and would definitely shop there again. Thanks, Gene - I think this baby is going to last us awhile!

Too many east coast rust buckets. NO Carfax available, merely print anything you want checklists…read more When saying we wanted to have our own mechanic check out a vehicle, there was total reservations. Never buy a vehicle anywhere w/o an independent trustworthy mechanic first checking it out. BIG RED FLAG here.

I'm probably going to be biased here because I am a huge fan of Mazda and their products. However,…read morethe staff at Knudtsen Foothills Mazda really delivers when it comes to sharing their knowledge about their vehicles as well as the services that they provide. The leasing process was made seamless for us and our salesperson who took care of us really made sure we understand what we are getting into as it was a big financial commitment (with no pressure). Also, I love how every time I get my car serviced, I get detailed, easy-to-understand reports on what was done to my vehicle so I know what services are being covered and what I am paying for. The waiting area is also kept clean and inviting, making it comfortable while waiting.

I highly advise not getting any service work performed at Knudtsen Foothills Mazda. I recently took…read moremy Madza 6 in for servicing, and upon picking up my vehicle immediately saw my steering wheel had been damaged. It looked like a sharp edge or tool had been dragged across it multiple times from multiple angles. I immediately returned inside to notify the service desk representative, who came out and documented the damage with me and informed me the service manager would respond to me in the next few days on a resolution. A week later, I get a call from the service desk representative, not service manager, and was told they are not going to accept culpability for the damage and that I can have a nice day. After some back and forth because that response was completely unacceptable, the representative commented that this issue if pressed could get someone fired based on their internal policies. I thought that comment was odd, and ultimately not my problem and expressed so bluntly. It was made quite clear that I could essentially go pound sand and nothing will be down about the damage done to my car. At this point my only resolution is sharing my experience with others and log a complaint with Mazda corporate.

I bought a car from this dealership about a month and a half ago. I received the worst service that…read moreI have ever received from their salesman (Dennis). He lied to us and told us that nothing was wrong with our vehicle and that it had even been checked by their shop which it had not. Within the first week of owning our new used vehicle several things had broken which they claimed no knowledge of. After contacting them several times over a few week period they finally got back to us and agreed to fix only the cheapest of the many problems wrong with the vehicle. I would never recommend anyone to waste their time or money at this place!

I took my vehicle in to High Caliber for some routine maintenance and was met by some great staff…read more They quickly took my vehicle in for its needed service and provided me with multiple different options. They quickly worked on my vehicle and returned it in better condition then what I left it with. They are great!

Had an awesome experience buying a car from these folks. Was very easy, happy with what I found and…read morewas able to get a good payment. Shoutout Devin Sands and Cory the finance guy for making the first time car buying experience nice and easy!!!

Easiest purchase ever. Recommend Ryan Tansy as a salesman. No games. I was in & out within a…read morecouple hours.

Professional, kind, and thorough service. They completed a full vehicle inspection and took the…read moretime to explain everything clearly. I really appreciated their honesty and assistance throughout the process. Thank you for your help!

Highly Recommended!…read more I was referred to Lake City Auto Care by Fixed.com, and today was my first time using their services. When I arrived, the mechanics were having a team meeting, which really impressed me--it showed their dedication to teamwork and professionalism. As a single woman, I felt completely comfortable leaving my car in the hands of this great team of gentlemen. Mr. Adrianne took the time to listen to my concerns, addressed the necessary repairs, and kept me updated throughout the day. I dropped my car off in the morning, and by 3 PM, it was ready to go! As a bonus, the mechanic even fixed my windshield sprayer--such a thoughtful touch! I truly appreciate the excellent service and will definitely be back. Thank you, Lake City Auto Care! Sincerely, Ms. G