The haircut and bath itself was good…read more What I wasn't a fan of was the communication before the appointment. I booked an appointment online and got a confirmation. Then after a day or two, they reached out to change the time. Alright, not a big deal. They told me that my groomer wasn't available on that day/time. So, they gave me another groomer at a different time. Not a problem. Another few days go by and I get a text that they need to change the time again. Oh okay. It's changed again. Okay, at least we are set. That was my train of thought. The day of the appointment, I get a text saying would it be okay if I came in 30 minutes? Ummm the appointment was at 4:00pm and you are asking to arrive at 11:30am. I'm at work at this point, trying to get ahold of my husband who is at work, so we can try to rearrange our schedules to accommodate the complete change in time. Honestly, my husband was upset that this was happening while he's at work. I was also irritated about this last minute change and only 30 mins notice. That's just not okay. You can't do that to people. I understand that they have you sign paperwork and let you know that there's a 2 hour window for your appointment. So, you do have to be available within a 2 hour window. Which is fine. If my appointment is at 4pm then the 2 hour window would be around that, and it definitely would not include 11:30am. That's way out of the window so they weren't even following their own policy. That's frustrating to me. Not sure my husband and I will pay for this service again, just because of the appointment time changing so much. It's unfortunate because we do like the grooming for our dog. Original appointment was at 8am. They changed it to 4:45pm. Then they changed it to 4pm. They tried to change it to 11:30 last minute/ on the day of the appointment. That's just not professional. The whole point of the mobile grooming is that it is convenient and easy. This experience was neither.

Love this place. This is my first time using them. They did a great job, love that they brush teeth…read moreand they send you a summary with pictures. I absolutely recommend them. The tech was very nice and knowledgeable. I'm very happy I found them.

Took my Maki back to Loyal Paws again, and once again they did an amazing job! They gave her a full…read morede-shedding treatment, clipped her nails, and she came out smelling so fresh and clean. I was even able to get in the same day, which was super convenient! I didn't get an answer when I first called, so I decided to stop by on my lunch break just to check if they were still in business -- and I'm glad I did! They're definitely still around and doing great work. Thanks again to the team for taking such good care of my pup!

Very friendly place, and the prices aren't exorbitantly high. I will definitely be going back again!read more

I found misty through a fb page. She has been here twice…read moresince then. She leaves the girls nicely done. She will come to your place and do it there. I do some clean up after she leaves given the fur gets everywhere as it has been windy when she's been here. She communicates pretty well and does a great job. Waiting to get her back out to service the girls.

Misty did a great job with my friends two dogs, she was able to help us in the last minute and we…read morewill never forget that. The girls looked fabulous and are very happy with their new look

Well we had an ordeal at our house with our dog, getting sprayed by a skunk…read more At 2:00am in morning was trying to call every pet groomer i could to get someone out i didnt care what the cost was. Could not find anyone so i tried back calling at 6am no one answered except Perrys told her the situation and she said be right over for $30 bucks!! Was at my house within 20mins got everything done fast. Ended up paying her double. Shes our groomer from now on!!

Outrage Over Lake Elsinore Mobile Groomer Sparks Community Backlash…read moreAn investigation is developing in Lake Elsinore following intense community concern over a viral video involving Perry's Pets Mobile Grooming. The video, captured on a client's Ring security camera and widely circulated on social media platforms like TikTok and Facebook, has led to a wave of allegations regarding the handling of a client's pet by business owner Renee Perry. The footage shows the moments the dog was returned to its owners front porch, sparking immediate public outcry over what viewers described as rough handling. However, key details surrounding the incident are currently being scrutinized to separate online speculation from reported facts: The Black Markings: While initial online rumors alleged that dark spots on the dog's coat were signs of physical abuse or severe bruising, subsequent reports indicate the markings may actually have been industrial grease transferred from inside the mobile grooming van. Allegations of Improper Handling: The central focus of the community's concern involves the dog's medical history and kneeing the dog. The dog reportedly had a pre-existing fake hip from a prior replacement surgery. It is alleged that the groomer was informed of this fragile medical condition before the appointment. Despite the groomer knowing this, the video appears to show the groomer using her knee to guide or push the dog, making contact near the sensitive, surgically repaired hip area. Following the viral backlash and a flood of complaints from local pet owners, the business's online presence imploded. Its Yelp page was placed under an active media monitoring alert to halt a barrage of negative reviews, and the mobile service is currently listed online as permanently CLOSED. Local animal welfare authorities have not yet released an official statement confirming whether formal charges or citations will be issued. https://www.facebook.com/reel/1329554399320662

I can't say enough great things about this place. First off, I chose IE pet Salon based off of the…read moreyelp reviews i read and I'm so glad i found them! I called Candace and she was able to get my dog in a few days later. He is a 1 year old golden retriever who has never been groomed before. Her and her husband were so welcoming to my family and did such a great job with our dog. I'm so glad we now have a reliable dog groomer! Her facility is so cool! They have a big waiting area and even a waiting room with toys for the kiddos and TV and a couch. Such a hidden gem!! I just absolutely love Candace. She is all about your dog and what's best for them. Give her a call you won't regret it!!

Candace is awesome! We have a dog with high anxieties and will only let my husband cut/bathe him…read more She talked to him the entire time when she was grooming him and he gave her kisses at the end. She did an amazing job and he was happy when we left. Thank you so much Candace!!

Amazing mobile grooming service to our dog. Karina was…read morepatience and did not rush. Highly recommended.

She never looked so cute! Great grooming, customer service and response time. We will be using Pet…read moreParlor again.

I loved the work they did on my two cocker spaniels. and I would definitely recommend them to othersread more

Just moved to the area... So started searching for a groomer for our two dogs, a golden and an…read moreAustralian shepherd mix. After going to Petco a couple times, we found this place based on all the great reviews. They did an average job on the grooming and way too overpriced. My Aussie is 13 and not very active and cost $95. Walked out spending $195 in total. That's just ridiculous. That's about $50 more than any other place I've been over the past several years. When I questioned it, he said, as long as they come monthly, the price will stay the same. If you miss, the price may go up. More? Really? I was better off going to Petco. Anyway, unless your money grows on trees. save some money and do some research.

I've had trouble finding a good affordable groomer and I think I've found the one:)…read more When I take my dogs to a new groomer I like to just go with a brush and a bath and maybe a cleanup trim for my corgi and terrier mix My corgi does not like to get groomed and is usually very anxious/stressed out when I pick him up but when I picked them up from this groomer he seemed happy and relaxed Both my dogs looked clean, neat and brushed. I will be bringing them back here again

From a Longtime Customer -- Very Disappointed in How This Was Handled…read more We began using Couture Pet Grooming in December 2023 after my mother's elderly Black Labrador mix, Thunder, came to live with us in Southern California. For approximately 30 months, we were very satisfied with the grooming services Thunder received. Until this incident, I would have gladly given Couture five stars and recommended them to others. Unfortunately, our experience involving a future boarding reservation completely changed my opinion. We arranged for Couture to board Thunder for an upcoming family vacation. We were quoted $455 for seven nights plus one day of daycare, with a 50% deposit required to hold the reservation. On June 25, 2026--approximately 120 days before the scheduled boarding--I paid $255 by Zelle, which was actually more than the requested 50% deposit. Tragically, Thunder's health deteriorated significantly. At approximately 15 years old, he could no longer stand or move normally and was experiencing several age-related health problems. After consultation with family and Animal Control, we made the extremely difficult and humane decision to have Thunder put to sleep on August 3, 2026. The following day, approximately 83 days before the scheduled boarding, we notified Couture of Thunder's death, cancelled the reservation, and requested the return of our $255 deposit. We were told: "The deposit is non refundable. We keep deposit to hold dates and it is non refundable." This was extremely disappointing. In the boarding correspondence we received before paying the deposit, we were told that a 50% deposit was required to hold the dates, but we were not told that the deposit was nonrefundable. Had that condition been clearly disclosed to me beforehand, I would not have paid $255 approximately four months in advance. I subsequently requested a receipt and invoice regarding the transaction and was told one would be provided. As of the date of this review, I have not received it. This is especially difficult because we were not cancelling for convenience or because our vacation plans changed. Thunder died. We cancelled approximately 83 days before his scheduled stay. I recognize and appreciate the satisfactory grooming services Couture provided Thunder over the years. Unfortunately, the way this final matter was handled after the death of a longtime customer's pet has overshadowed those positive experiences. Our family lost a beloved companion. Under these circumstances, and based on how our $255 deposit was handled, I can no longer recommend Couture Pet Grooming.

I accompanied my aunt to the visit for her elderly sick dog. The condition was ambiguous and tests…read morewere required for diagnosis. The vets were measured in the tests they ordered, knowing that my 89-year-old aunt was on a fixed income. They had a plan, x-ray 1st, which told us a bit more, then bloodwork. The shining star of this clinic is Eileen, 16 year veteran vet tech. before sending out the blood sample ($300) she did a quick blood sugar test and analyzed the blood viaually. She came to the waiting room to let us know that the dogs blood sugar was so high their machine could not register it. She indicated that we could take the dog home, but survival was unlikely, without serious medical intervention, in the hospital ($3,000). After that, we could address the kidney and liver issues. We did not ask for a urine analysis. She did it because her years of experience told her that it would be a wise move. At that point, we discussed the reality of euthanasia. Why does this matter? Because any other vet would have sent out the blood work, then we would have gone back the next day to discuss it. They did not charge us for the blood draw or urine analysis, which enabled my aunt to pay for private cremation. They stayed an hour past closing to complete the procedure. This clinic is NOT greedy. Instead, they are truly caregivers. Thank you Eileen. You are worth your weight in GOLD.

Dr Sharp was amazing. He did surgery on my Beau's ear and he was great. He also saved my Teddy when…read morehe was gravley ill. I would recommend this Vet to anyone.

I took my little Gia to Nuevo Road Animal Hospital for the first time today, and I couldn't be…read morehappier with our experience! Everyone was so kind, caring, and welcoming. They treated Gia with so much gentleness and made me feel comfortable knowing she was in good hands. It's so important to me to find a veterinarian I can trust with my little baby, and I truly feel like we found a wonderful place. The staff was professional, compassionate, and took the time to answer all of my questions. I'm so grateful for the care Gia received today. We will definitely be coming back! Thank you, Nuevo Road Animal Hospital.

Had my cat's nails clipped and his ears cleaned. He came back with clipped nails and SHOOK HIS HEAD…read morefor a week or so trying to get rid of the crap used to clean his ears. I kept rubbing crystals of something that was used from his ears. He was not happy, not am I. There were no aftercare instructions provided. I wouldn't recommend this vet.