After a crazy night driving to a wonderful overnight animal ER, I was recommended to follow up with…read moremy regular vet next day. I love my regular vet but on calling in the next day, Friday, my vet was out of town and PGVS was recommended for the follow-up services I needed. My 2 dogs had messed with a rattlesnake and lost. PGVS fit me in and what transpired was such great and tender care of my dogs. I'm so grateful. Both dogs are fully recovering but had markedly different courses. Dr Bibb was so great at explaining and really listened to my questions, not just giving me canned answers but truly evaluating my pups individually. His staff was thoughtful and efficient. Definitely a great vet care experience.

I brought my sons VERY large, 170+ lb, 5 yr old Armenian Gampr, "Duke", into Dr Bibb to be neutered…read morebecause another EXCELLENT vet in Lake Buchanan, could not handle this size animal. Duke can be quite unagreeable and difficult muzzling him or when he is scared. Dr Bibb and his staff were very professional and empathetic towards Duke during his visits. A not unexpected complication arose post surgery and Dr Bibb did a great job properly treating it. I just wish I lived closer because I would make Dr Bibb Dukes primary care doc.

everyone there is very nice and really care about your pets. I've gotten great care and good advice…read moretoo.

I have a Corgi that will turn 11 in January. In October of 2023, he was diagnosed with AIHA. Then…read moreOct of this year I learned that he has DM. When our old vet retired, we had to find a new one. 1 of the Dr's from our old clinic had recently moved over to the HSB Vet Clinic. We thought we were making a smart move my switching everyone over there since we were already familiar with her. That turned out to be the BIGGEST mistake! When I discovered something abnormal on my corgi's scrotum area, I took him in. She did not do any testing whatsoever, looked at it, had another Dr look at it, came back & told me that they believe it to be a form of cancer. She continued to tell me that due to his age & medical history, she didn't feel as though he would be a candidate for a biopsy because he probably wouldn't be able to pass the anesthesia & they didn't think they would be able to stop the bleeding. In short, she was basically telling me he should be put to sleep. Something in my gut didn't feel right. I decided to get a 2nd opinion. Made the appt with Dr. DeFiley, took ALL of his records. She was more optimistic. In all of his prior blood tests, his platelets were all in a normal range. So there shouldn't be an issue with clotting. She did the surgery & sent what was removed for testing. Turns out it was NOT cancer! This was such a relief! To think that the other vet made no effort at all to help my Flapjack & suggested he be put to sleep infuriates me! Needless to say, we are extremely happy with Dr. DeFiley & will doing all of our business with her at Bluebonnet! She's truly cares about the wellbeing of your fur babies.

Very comfortable spot. Taking care of your pet and being thorough and quick. A great experienceread more

NO STARS!!!! My husband took our dog to get a rabies shot and asked the vet about ivermectin for…read moreparasites. The vet told him yes he could give dogs ivermectin but did not let him know the dosage or the fact that there could be serious complications. Well $3400 later and ER trip in the middle of the night our dogs has sudden blindness and tremors. Serious complications indeed. I'm very dissatisfied in this veterinarian as they should have been more forthcoming with the accurate information regarding this medication. I'm also upset at myself that I didn't further investigate, but most people take the word of a professional. I will be moving our animals elsewhere and am considering taking legal action.

Dr. Norris is so kind, knowledgable, and has patience of gold! He has been treating my fur baby…read morethrough her health issues, and has taken such great time and care assisting with her treatment plans. Dr. Norris really listens, and has great advice that works! This is truly a great clinic with extremely loving people who care about animals. Thank You!

Thet got our dog in on short notice.After another vet misdiagnosed him. They figured out what was…read moregoing on, and he's on the path of recovery. Thank y'all so much. Great vet and you can genuinely tell that they care

I cannot adequately describe the comfort and ease with which Pet Passages ensured the loving and…read moredignified cremation of our beloved dog. From start to finish, the reassurance they provided and the ease of communication were truly exceptional during an incredibly painful time. They handled every detail with compassion and respect, allowing us to focus on grieving rather than logistics. The thoughtful, heartwarming tokens of remembrance they provided helped transform a heartbreaking experience into something meaningful and comforting. While I wish this service were never needed, I cannot recommend Pet Passages enough. A sincere thank-you to Scott for his kindness, professionalism, and genuine care. We are deeply grateful.

I spoke with Tony, and he helped me through the process and timeline. He was so professional and…read morethoughtful, even making arrangements to pick up Myka at their facility. I cannot thank Tony and his team enough for their care and support, and for making this process so easy.

we got our beautiful baby from here, staff is very welcoming and supportive! very informative!read more

Saw a dog I was interested in. Left a message before opening hours (12-4) and had a call back by…read more1PM. By 3P I was at the shelter doing a meet and greet with my dogs, and filling out paperwork. Darlene, Terrie and Michelle are all top-notch!! They make sure you are legit and that you and your current animals are a good fit with the new animal. These ladies and the other staff I didn't get to meet clearly work very hard at this shelter. It was beautifully maintained and the animals are clearly well cared for. They work with other shelters and Texas Humane Society to rescue dogs, cats, puppies, and kittens. If you are looking for a pet, I highly recommend checking here and if you want to help a shelter, your donation couldn't go to a better place! So grateful for the time and attention of these dedicated people to help these helpless animals. (heart emoji!) 3-22-22

I was out of town when someone who's watching my house let the doors up and my dog got out. They…read moretook care of her and make sure I knew where she was

Nothing like pulling up to a place and seeing a bunch of employees smoking.... gross...What an…read moreattitude the ladies that work there have. First of all we got there before they opened to get a puppy. We tried calling three times on our way. We drove 75 miles to get there. But because someone left a message on their machine they told us they were "holding" the puppy for them. They had no idea what time the other people were going to be there. And the ladies were pretty rude about the whole situation. In my profession, if you get there and have the money first....its yours. Don't waste your time or donations on this place. They need an attitude change and need to update their website to be specific about how they handle things.

Back in October we adopted a 4-month-old rescue puppy (Lab mix) who, while sweet as sugar, had/has…read morea medical issue that prevented us from enrolling her in "Puppy Kindergarten" as we'd planned. As with a lot of rescue pups, she also has strong separation anxiety issues & timidity/fear of a lot of everyday stuff. While our vet did give us a prescription for a mild sedative, I haven't yet filled it, & after seeing a few tv commercials for this company & reading a lot of reviews, decided to give their "Calming" product a try. She's a solid 40# now, but I first only gave her one chew just to make sure she wasn't allergic to any of the ingredients. No reactions, so the following day I gave her two & what a difference!! This product does NOT zonk the dog out at all - she behaves normally, but just with some of the lunatic edge taken off. We don't give it to her every day, as she's not a nut every day, but it definitely helps for those times when she seems overly anxious or crazy, & will be a big help until we are finally able to get her into socialization opportunities & obedience classes. Bottom Line: While I obviously wish the product was a little less expensive, I do understand that you get what you pay for as far as quality, & natural ingredients are always (for whatever reason) more expensive than synthetics.

I have purchased Wild Salmon Fish Oil from Natural Dog Company for 12 years and I was pretty…read moresatisfied. Last two bottles had faulty pumps. One leaked in my frig and on the counter and the other did not work at all. I emailed Customer Service Kristy about the problem and asked if I could get a new working pump. Her reply was, we don't have any. She did suggest the I use a teaspoon to provide accurate measurement. The problem with that is the pump tube drips fish oil on the counter. Isn't that the reason a pump is provided? Fish oil is fish oil folks I'm finding a product that does not need smelly clean up after each meal. Thanks for your help Kristy. Phil