alex was nothing short of amazing. i came in for a brazilian wax and my girls who've gotten them…read moreknow how nerve wracking they are but alex made sure i was comfortable throughout the entire process. she's such a lighthearted and fun person to be around and even better to be serviced by. she was extremely detailed and even provided some after wax care which i haven't experienced from a waxer before. will definitely be recommending and coming back!

From the owner: Afterxhours is Appointments Only and is very flexible with appointment times. Please do not visit…read morethe location without an appointment. For booking please book on the booksy app or you can send a message to the business number and I will respond as soon as possible. Thank you and I hope to see you soon!

Three years later, and I think it's time for an updated review because Sophia deserves every bit of…read morerecognition I can give her. Finding an aesthetician you trust is one thing, but finding someone who makes you look forward to your appointments is something completely different. From my very first visit, Sophia made me feel comfortable, welcome, and completely at ease. Let's be honest, getting waxed isn't exactly the most glamorous or comfortable experience, but somehow she turns it into an appointment I genuinely enjoy. She has the ability to make even the most intimate and vulnerable appointments feel effortless. She's funny, down-to-earth, and has a way of making you feel like you're catching up with a friend instead of counting down the minutes until your wax is over. Before you know it, you're laughing, chatting, and the appointment is done. She is incredibly talented at what she does. She's thorough, professional, and consistently delivers amazing results. After five years, I've never once questioned whether I should go somewhere else because there's simply no reason to. When you find someone this skilled who also genuinely cares about her clients, you stay loyal. If you're searching for an aesthetician who is not only exceptional at her craft but also one of the most genuine, personable humans you'll ever meet, Sophia is your girl. I can't recommend her enough, and I honestly don't see myself ever going anywhere else. Thank you, Sophia, you've earned a client for life!!!

5 Stars - Smooth in Every Way! Just left Midnight Moss…read moreWaxing and let me tell you--I walked in nervous and walked out smooth, smiling, and wondering why I didn't do this sooner! The space is spotless, the service is lightning-fast, and the owner? A total gem. She made me feel so comfortable, I almost forgot I was getting waxed. Almost. Her personality is just as fabulous as her technique. Highly recommend if you want to feel pampered and leave with zero regrets (and zero stray hairs)!

Don't waste your time or money coming here. My son had an appointment to get his full face waxed. I…read morewaited over 35 minutes in the waiting room and they finally come out and she said how his hair was too thick and she couldn't get the hair off she said The pieces she tried were starting to bleed so to try again in 5 days. The test pieces on his face were red with blood dots and he still had hair and his face looked the same as when we walked in. I was still charged for the full face when all the worker did was his eyebrows. The useless manager said theres nothing she can do that we can come back in 5 days but we don't want to waste or time again.

I've had nothing but positive experiences here and after returning here after a hiatus, Candace was…read morethe best! Very communicative, professional, and made this anxious customer relax! The facilities are getting a little normal wear and tear but are still clean and welcoming. Booked my next appointment already and not as apprehensive for it now!

I found this place online in my search to support local and Independent. Thania was incredibly…read moresweet, patient, and FAST! I'm so glad I chose her shop for my first wax experience!!! She made me feel so comfortable through the entire process and she had me in and out in about twenty minutes! Flawless results. I actually can't wait for my next wax and highly recommend her for your waxing needs!

I've gotten waxed a few times already and have never felt as comfortable as I did with her! Music…read moreis good & she was so welcoming and professional. Will be coming back.

After countless brow waxes and various salons, I believed that I had sensitive skin and that waxing…read morewasn't for me. More often than not I would walk out salons with giant bug eyed sunglasses to try and hide the red, itchy, and swollen skin around my eyes after waxing. I booked a brow shaping service at The Dollhouse Waxing Lounge because I had an upcoming wedding and wanted neater brows. I thought I was going to be late, but thankfully the salon has a 10 minute grace period in case you're running a bit late. The staff were very helpful, and the entire salon was perfectly clean. My waxer Nicole was the absolute best. For the first time in my life, I got my brows done without a histamine reaction afterwards. Turns out I don't have sensitive skin. Nicole is simply the goat. I highly recommend her waxing services and will definitely be back when I'm in the area.

Being my first time couple weeks ago, and today is my second appt. I loved it they make you feel…read morevery comfortable and very friendly! recommend Thank you Jocelyn !

It has been a few weeks, and this experience has been the best…read more Ashley is really great at communicating and working on your needs, and she set up the appointment so quickly and easily. There was no stress there. At the appointment itself, she was so welcoming and kind and had really great conversation skills. As for the waxing itself, Ashley is not afraid, and she knows what she is doing. She made sure my skin was so soft and smooth after the waxing, I was surprised how well and deep she went, considering I hadn't gotten one in a long while. I've had bad experiences at other locations, but this place is my go-to place now. She is gentle, careful, and accurate with her waxing. There is very little pain with waxing here, so you're not going to cry. Overall, great experience, and I'll be coming back again soon.

From the owner: At Girls Don't Cry Wax Studio we provide a fun and comfortable environment to help make waxing less…read morepainful and scary! We specializes in full face and full body waxing on women, with our most popular service being Brazilians!

All of these stars are for Linda! I have gone to EWC for years and recently came across Linda. She…read moreis phenomenal with your skin! Very knowledgeable and genuinely cares! I will never go back to any other waxer. If EWC was smart, they would have Linda training the new hires! If Linda were to leave, I would 100% follow. Linda! Please don't leave because gas is pricey and you know ima follow your ass! All hail Linda for keeping my coochie one hunnit ! But seriously .... If you're going to try this place, use Linda!

I have been a longtime European Wax Center customer and previously purchased my wax passes through…read morea Downtown Los Angeles location. After moving to San Bernardino, I used my remaining services at the Renaissance Marketplace location in Rialto. When my wax pass ended, I was offered a new promotional wax pass. Due to unexpected expenses from my move and family wedding events, I decided I could not financially commit to the program and canceled it within the timeframe I was instructed to follow. Despite canceling within the required period and receiving confirmation by text that the membership would be canceled, I was charged again the following month. I contacted the location multiple times and was repeatedly told that a manager would contact me. Unfortunately, I never received a call or follow-up. Because the issue remained unresolved and the charges continued, I ultimately had to dispute the charges through my bank. Several months later, after my financial situation improved, I scheduled a waxing appointment online. My appointment was confirmed without issue. On the day of the appointment, I arrived early and asked whether there was any availability before my scheduled time. After reviewing my account, the receptionist informed me that the location could not service me because there was a hold on my account due to the previous dispute. I was then told I would need to pay both a cancellation fee and a dispute fee before receiving services. When I explained that I had canceled my wax pass within the required timeframe, the receptionist reviewed the account and acknowledged that I had, in fact, canceled correctly. She agreed the cancellation fee should not apply but stated that a dispute fee remained and that only a manager could address it. Once again, I was told a manager would contact me. Once again, I never received a call. My frustration is not with the estheticians, the cleanliness of the facility, or the front desk staff, who were courteous throughout the interaction. My concern is with the lack of communication, lack of follow-through, and apparent disconnect between customer service, corporate systems, and the individual franchise location. What disappointed me most was that my appointment was allowed to be booked and confirmed despite the account hold. No one contacted me beforehand to explain there was an issue. Had I arrived at my scheduled appointment time instead of early, I would have wasted even more of my day only to be turned away. I understand businesses have policies regarding disputes. However, when a customer follows the cancellation guidelines, receives confirmation that a membership is canceled, is charged anyway, and cannot get a manager to return multiple requests for contact, it creates a very poor customer experience. European Wax Center offers a great service, but the wax pass cancellation process, communication between corporate and franchise locations, and customer issue resolution process need significant improvement. Unfortunately, this experience has left such a bad impression that I will likely seek services elsewhere in the future.

Got a last minute appointment with no issues. She was Super friendly, and informative. Will…read moredefinitely come back when I'm in the area

Best around and very thorough!…read more Very nice and quick as well. Couldn't recommend any better!

I was pretty surprised to see that the shop was pretty empty when I walked in. They took me in as a…read morewalk-in and the tech mentioned I was one of their first customers of the morning (it was around 11:30 am when I got there). While I was there, maybe one other person walked in. The tech I had was super nice, I think her name was Ann? And the manicure went well. The only issue I had was the gel started peeling off within a week of getting the manicure. I've only had that problem like 2 times with gel manicures before. They also didn't have prices listed so that was a little annoying for me, because I like to know ahead of time how much I'll be paying. I really wanted to like this place given the nice atmosphere and the friendly staff, but I'm not sure if I'll be back.

I'm extremely disappointed with the way my mom and I were treated at this nail salon. I made an…read moreappointment for my mom last night with a specific nail technician, and I even asked beforehand if he was available. I was told yes. When my mom showed up for her appointment today, suddenly we were told he couldn't take her and had no availability for the next two weeks. Why confirm an appointment if you know the person isn't available? This also isn't the first time we've had problems here. Whenever we ask to get our eyebrows done, there always seems to be a different excuse about why the eyebrow lady isn't available. What bothered me the most was the disrespectful treatment toward my mom. One of the employees raised her voice at her saying, "No, no, no." Then, when I asked about getting a pedicure, some of the employees began speaking to each other in another language and laughing. Regardless of what was being said, the way the situation was handled made my mom feel mocked and uncomfortable. There is absolutely no reason for a paying customer to be treated this way. We came in expecting the appointment that had been confirmed and basic respect. Instead, we left feeling embarrassed and disrespected. Very unprofessional experience, and I would not recommend this salon based on how we were treated.

Today I went in to Hair to the Max to get a hair cut. And let me tell you guys something...I got my…read morehair cut by Ophelia, and she did a wonderful job!! She new exactly what I wanted and what I asked for. Noone has done my hair as good as her! I loved it! I think I will be getting my hair done with her for now on! Thank you Ophelia! God bless you!

Ofelia is great! love my hair!! Haircut with highlights!!! Love love love!!! Will definitely…read morereturn.