Process is rather easy from start to drop off. Highly recommend (selling vehicle). I only sold a…read morevehicle. But I would be open to purchasing from Carvana in the future.

My daughter bought a car here and I decided to try it…read more Oh boy... I found a car and paid $100 to reserve it and gain first dibs, it wasn't on the site yet. When the car was ready with its pictures, I decided to buy it. I go through a credit union, so I disclosed this, they were fine with it. A few days in, I get a call from a very thick accented customer agent, asking me if I intend to buy the car! Of course I do! The agent said they needed the tracking number of the check. It was a Saturday holiday weekend- it's a credit union. I told her I cannot get any information until Monday, so she tells me she is going to hold the car for me. At this time, I am into this for $100 to reserve the car, and the deposit $290. Clearly, I'm buying the car, it's just paperwork now. Monday rolls by and I get another agent with a worse accent, this one is stating I need to move my pickup date- I'm fine with that, as the credit union needs to mail out the check and they need to receive it. I add the car's VIN to my insurance and upload it. I also upload an approval from my credit union. I assumed now since all was uploaded it was just waiting for the check. The credit union told me they were mailing out on Wednesday. Imagine my surprise when I see my car was not only on Carvana's site again- but a purchase pending! Wait WHAT???!!! I try to hunt down a number of an actual person, not a robot, and let's say I was PISSED. The customer agent I get is kind, speaks perfect English and takes a look at my account. I can imagine this guy going pale. He apologizes, he even listens to the conversation with the last agent and hears me repeatedly asking her to repeat herself. He states the person bought my car outright- not even a finance deal. He has no leverage to make good on my deal. They sold the car right out from under me! I was able to intercept the mail from the credit union and had them shred it and closed the loan. The agent was deeply apologetic and gave me a direct line to him, IF I was to deal with Carvana again- and he stated he would not blame me if I did not. I told him this pretty much had me taking a break but I'd keep him in mind. The last agent was decent, but his hands were tied. The person who bought the car did a cash deal. Meantime- I still never got the $290 refund, which after all the stress I went through, should have been immediate. 2 stars because the last agent was kind and saw the huge issue. 0 stars for Carvana otherwise.

Never have I been happier in buying a used car than here! The owner made the buy so easy, he is so…read morehelpful & honest. I would recommend his car lot to anyone! Awesome deal & service!

I bought a car from from this dealer and I referred my mom which was one of the biggest mistakes of…read moremy life. The owner and his mean sister We're two of the worst people I Ever met. He sold me a cor that had transmission issues And I had to keep bringing it back. I had to bring the car back for good.Transmission was garbage.The owner cheated me.He is a cheat.His sister is a cheat. My name is W Webb . My experience was so bad there I wanted to put hands on the owner. Never Buy a car from this place L $M . Then they always got this saying that, why deal with the white man?? I deal with the white man because the white man is gonna give me a reliable car.

This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

Rollins Towing is awesome very great service,very…read moreprofessional and he very fast. I will definitely be calling him again when I need a tow.

From the owner: Rollins Towing Services LLC is a company in East Cleveland, OH providing their clients right beside…read moretowing services, buy old batteries and supplies, auto wrecking and recycle and more! We serve in East Cleveland, OH, Bratenahl Village OH; Mayfield Heights OH; Lyndhurst OH; University Heights OH; Wickliffe OH; and the surrounding areas. Roadside Assistance, Towing Service, Auto Battery Recycling, Emergency Towing Service, Car Battery Recycling Buy Old Batteries, Old Batteries Supplies, Towing Near ME,