I chose All My Sons at Northpark Blvd in Charlotte NC, because of their reputation for good…read morecustomer service. They requested a video call to give an accurate estimate of how many movers and trucks we would need. When their estimate came in (5 movers, 3 trucks and 7 hours) we thought that seemed a bit much but we deferred to their experience. I am giving them 2 stars because they did arrive on time, they generally protected our furniture and homes, The team leader was polite enough and the initial customer service was good - up until moving day. Things we had problems with: 1) The 5 movers were very disorganized and inefficient. This meant they couldn't load all the furniture we requested and during unloading they still went more than 2 hours past their own unloading estimate. When my husband found items in incorrect rooms, they failed to put them in correct rooms, despite repeated requests. We are still finding clearly labeled boxes and furniture in the wrong rooms. 2) The movers used my husband's tools without his permission and still did not assemble the items they were using the tools on correctly. 3) The amount of truck space was mis-estimated. The second truck had barely anything in it. Perhaps because they didn't load all they said they would, but that second truck was expensive. 4) Despite expressing concerns they damaged several items and dented our basement ceiling. 5) And finally, I reached out to them 3 times to try to resolve the issues. Each time they set up a call, which I rearranged my work schedule to take, and then ghosted me. We delayed finishing our move almost 2 weeks because we hoped they would make things right, but they failed repeatedly to communicate. In the end, after paying them over $3k for an incomplete move, my husband and I still had to rent a uhaul to finish our move. I will never use their services again and I recommend you don't either.

This is the most unprofessional company I have ever dealt with…read more They literally just canceled 1 minute before showing up!! Please let that sink in You are trying to move into a house changing utilities etc and they don't show up and when you call them they hang up on you!!! Shut this company down

They never contacted me about when the truck arrived at their headquarters near my new residence…read more My movers arrived without a truck to unload. I had to find out the hard way that they are not in contact with U-Pack. This occurred on a Sunday, and of course U-Pack is closed on weekends so they were not contactable. The lack of communication meant spending more money. They were completely okay with keeping the truck full of my belongings without informing me that they could deliver it to my new home.

Our experience with U-pack was great! Everyone I spoke with on the phone was extremely friendly…read more Erica was the stand out, she made a stressful move a lot less stressful. Thank you Erica! Everyone at ABF was very helpful as well. Venessa at Greer SC ABF location was super friendly and helpful. All the drivers were great as well! Highly recommend U-pack.

I AM SO SORRY FOR THIS LATE & LONG OVER DUE REVIEW I HOPE IT'S NOT TOO LATE!…read more I booked Hornet Moving fairly late in my moving process - barely 48 hrs prior - due to the incredibly convenient, straightforward upfront pricing and direct booking, all on their website (way less of a hassle and much faster than filling out a form and waiting to receive an estimate back, like most others). This was my 8th move in 6.5 yrs and my 7 previous moving experiences were painful for a number of reasons, several of those being due to the moving company/movers booked. I was anticipating this move to match the pain of the previous at minimum, possibly worse, due to other circumstances regarding my moving situation (completely unrelated to my confidence in Hornet Moving or any moving company in general). HOWEVER, to my surprise and relief, this was my best experience with a moving company/movers to date!!!! BIG BIG HUGE SHOUT OUT and THANK YOU SO VERY MUCH TO MY MOVING CREW - JARRETT, ARTHUR, and GUSTAVO!!!! My scheduled moving time was in the afternoon (~1 PM) which Hornet Moving makes it clear that afternoon apts are not guaranteed to start right at 1 PM on the dot and could arrive anytime between 1-4 PM (makes sense and is fair enough considering that the crew is likely coming from another moving job booked for that morning). So I was aware of this and did not expect for them to be on time given that there's only so much within their control there. But they WERE on time!!! By the time they got parked where they needed to, unloaded their supplies, and started the moving for my apt unit belongings on the 4th floor and also my remaining storage unit items on the 1st floor, commuted to my new place (about a ~4-5.5 mile trip depending on route, typically between ~10-20 mins depending on traffic/time) and unloaded everything (while also having to rearrange boxes and misc. furniture I had already brought over that were in the way of unloading everything else), they were 100% finished and had already left the driveway before 4:30 PM!!! They also boxed my 65" TV and my 75" TV (which I had saved the original boxes for). I found Hornet Moving from using Google's "AI Mode" to search for movers that handled TVs, including TV mounting service, and options with upfront pricing and/or direct booking entirely online. Hornet Moving came up as a result checking all those boxes!! I found out once the movers arrived that TV mounting is not a service Hornet Moving directly provides as part of the moving job, however, that ended up working out fine since I wasn't able to have my TV mounted at that time anyway due to some electrician work that was not yet complete. Several large and heavy pieces of my furniture are considered "particle board" / -related material items, which are easily damaged during moves due to durability (my previous move before this resulted in almost all of my stuff getting damaged, chipped, scratched, dented, etc. in one way or another due to the movers not wrapping these items well, or at all, and that was during a move within the same apartment building from one unit to another - so none of these items were loaded into a moving truck and/or commuted, yet they still got damaged due to carelessness ). I worried about those items this time around, but Hornet Moving wrapped my furniture properly with TLC and handled everything with the utmost care!!!! All of my belongings made the move safe, sound, and undamaged‼‼‼ Again, best moving experience I've had!!!!! The crew and company was great and easy to work with from start to finish. The online booking process is wonderfully easy and convenient, and they were incredibly prompt and responsive with their communication. 0 complaints to be found, even if I wanted to look for something to nitpick!!! I would highly, HIGHLY recommend Hornet Moving and I would absolutely use them again in the future!!!!! THANK YOU, THANK YOU, THANK YOOOUUUU again to JARRETT, ARTHUR, and GUSTAVO!!!!!!

Bennie Jermer Zay kobi did an amazing job unloading my 53 ft tractor trailer. I enjoyed working…read morewith these guys I helped them and they helped me.

Josh, Jarrett and Emory came to the rescue after a no show from the moving company I had hired…read more They did not hesitate to get the few items from the apartment to my new house. They help me a lot thank you team.

Good although price was higher than other quotes. The team worked within the set 2 hr window for…read morethe sofa removal.

Contacted quite a few moving services and this one came out the cheapest. Both the guys were very…read morenice, they're very speedy so know what you want done when they show up. My dryer wouldn't fit at my new house and he picked it up by himself and dropped it in at my request. Saved me a lot of time and effort. Would give 6 stars after watching him do that and throw a very heavy gun safe on his truck by himself.

They were rude with the text messages that they sent. Just did not feel good about using them …read more Went with someone else.

handled my peano with ease and was smiling the howl time 10 out of 10 would defenitly use them againread more

Great movers! Moved our piano locally in Anderson. Their price was below others' prices. They are…read morecourteous and answer all of your questions.

Used this moving company recently and had a really great experience. The gentleman I spoke to on…read morethe phone was so friendly and helpful. The movers showed up on time, were super friendly, and got everything done way faster than I expected. They handled my stuff carefully and nothing was damaged. Would definitely use them again and recommend them if you're moving!

I would highly recommend working with Hector and sons on your next move! They were early, worked…read morereally quickly and were very friendly. They finished moving my studio apartment in under the three hour minimum. I needed a tool to disassemble a piece of furniture and they provided it to me and just made the process very easy.