Trey stood up my tenant on two different occasions after telling her he'd come to fix her furnace…read more Also the issue he said it was wasn't the issue at all, but he didn't take the time to properly diagnosis it in the first place. He's not reliable I'd look elsewhere.

Purchases an AC unit with instal 4 years ago. Every year something has broke on the unit. This last…read moretime, the service technician never showed up. I called and spoke to the dispatcher who told me I'd get a call back from the technician with an update and nothing. TERRIBLE service!

The light wall switch for my mother's master bathroom failed at about 3:15pm today. My mom is…read morebedridden with bad back issues and really needs to see in her bathroom at night. The Owner Mr. Hank Hoeksema was so nice he that he came right away and replaced the wall switch that day! Mr Hoeksema could have charged a high emergency fee he did not! Very Professional and only charged us $90.00 dollars! Very knowledgeable. Will be using his company in the future to replace the old light ceiling as it has seen its time!

The worst. The two brothers Steve and Henry Hoeksema took $3000.00 and completely screwed up a job…read morethat they were hired to do for me in Central Wisconsin. When I told them about the problems they never returned just kept the money and disappeared. It cost nearly $3000.00 to have everything fixed. I did get a small judgement against them in court but no damages. in fact they just disappeared. Do not use them, they are unethical and miserable crooks.

I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

AHS hired this company after I experienced blocked kitchen drain. Called right away and explained…read morethe AHS/plumber dynamic. Work to be done tomorrow. Will follow-up with details after stoppage cleared. So far great communication...... UPDATE: Unglogged drain without incident. Friendly and prompt. Only issue is they never offered to cover shoes when they arrived. Otherwise fine experience.

I can't say enough good about Patrick Murphy Plumbing and specifically Alex (but the scheduling…read moreteam was awesome too). I had water in the basement and one of the Pumps was not working consistently and the other was completely out.... Alex was quick getting here, doing an assessment and giving me the options.... The work was completed in a timely manner and he even checked back to make sure everything was woking as expected. Although there was water in the basement, it was wet and the potential flooding was prevented! Thanks Patrick Murphy and THANKS FOR SENDING ALEX!!! Note - I went direct to them because my Home Warranty Company (Choice) was a nightmare just getting a claim filed.... seriously rethinking Home Warranties. Like

worst experience anyone can imagine! Ripped out my 220 in the garage. destroyed a bathroom…read moreceiling trying to wire an exhaust fan - cut half the ceiling out and left it on the floor. left a safety hazard with a switch that tripped a breaker every time it was used. removed perfectly good switches and outlets and shoved the wires up in the wall with no cover plate. cut plaster walls to locate wiring in an excessive amount. I stalled recessed lighting by tearing up planks in the attic and covering the wires with installation - fire hazard. cut recessed lighting holes too large instead of using the supplied template! promised to fix all issues and ghosted me. lies lies lies excuses - took the money and ran! Robert Jimenez should be ashamed of himself. what a disgrace to a family business!

Incredible work at an affordable price. I am really glad we called Cardinal. They came out quickly…read moreand even fixed an old outlet for free.

5 Stars I recently hired JMR Electric out of Joliet to…read moreinstall an EV charging system along with some service upgrades, and I couldn't be more pleased with the results. Jose and his crew arrived right on time and got straight to work. Like many people, I had seen some reviews mentioning delays in communication. But after watching them work, I actually appreciated why that might happen. Unlike other contractors I've dealt with in the past, José and his team were completely focused--no phones, no distractions, just solid, professional work from start to finish. On top of that, their pricing was very competitive--honestly, one of the best quotes I received in town. And even with the fair price, there was no compromise on quality. Everything was done cleanly, safely, and efficiently. I wouldn't hesitate to recommend JMR Electric to anyone looking for electrical work, especially EV installations. Solid company, great crew, and excellent valu

Just had JMR come out and install a new doorbell. The technicians spent time diagnosing the problem…read moreand then coming up with a solution, all within an hour. I would definitely hire them again for any future electric issues.

Smith Maintenance was hired by my American Home Shield warranty to repair our AC unit in our…read moreapartment. We received their information and I called them to set up an appointment. When Maurice and his son arrived they diagnosed the issue right away. It turned out that we needed to replace the whole unit. They replaced both our AC and heating unit (one of which was on our roof on our three story building). Maurice is very knowledgable about our AC unit. He was very professional, explained everything to us, and took the time to make sure we understood. He answers all our questions and assures us that no question is a bad question. I like how he really wants to make sure we understand everything and we did ask a lot of questions and that they are a family run company. The whole process of replacing our units took about half the day. Unfortunately, we had issues with the unit from not enough free on to wiring misconnections. Maurice stayed in contact with me the whole time via text and phone calls. He was very patient with us and never displayed any frustration. He stayed with us the whole way to make sure everything got fixed. Whenever I called/texted him about the AC malfunctioning his team came over within a day. It took several visits to find out what was causing our AC unit to malfunction until they found that there was a connection between the thermostat and some type of 5th wire (a Venstar add a wire device) that needed to communicate to our Nest thermostat. After that was installed everything has been working great (knock on wood). All in all it was a good experience. Whenever I need to work with a contractor I know that it is my responsibility as well to do everything I can to make sure everything gets done right. I am a big communicator and Maurice always responded whenever I reached out for help. I have experienced many different maintenance companies and what I loved about Smith Maintenance is that they are responsible, accountable, and patient. What I loved about Maurice is that he is an expert in his field and knew every detail of our AC unit. If I were to give any advice to future customers based on my experience, I would recommend you to keep communicating with them through the whole process. I would definitely recommend Smith Maintenance.

Was referred to Smith Maintenance by a home warranty company that shall remain nameless because…read morethey are the worst. My 30 year ac system was giving me lots of problems and the warranty company was giving me the run around. Once I was assigned to Smith Maintenance things got so much better. He diagnosed my system quickly. Worked effectively with the home warranty company and was easy to get a hold of via text and by phone. Also was clutch in that they work on older spacepak systems like mine.

I had a mess in my attic and didn't know where to turn. It was intimidating, frustrating and needed…read morea professional in the worst way! Well. That's exactly what I got. Professional, on time, great communication and up front fair pricing. I was shown some issues that were being fixed. I was talked to and not talked down to. I would recommend this company for any of your in home issues and beyond! If you need an electrician, you're one call away from having "a guy!"

Jeff came out to replace out door light fixtures. did a great job. he did this service that was…read morerequested the quality of work was great.