Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

Title: Unresolved leak, unauthorized parts, and hidden fees…read more I am highly disappointed with the service provided by Spa Fixers on August 17, 2026. I called them out specifically to fix a hot tub leak that occurs only when attempting to fill the tub.The technician, John, failed to diagnose the issue properly. He did not fill the tub to locate the source of the leak, and he removed the front and rear panels while completely ignoring the panel on the side where the leak actually occurs. Furthermore, he replaced a valve and O-rings for $18.99 without explaining the repair or seeking my approval first. He then reassembled everything and left without testing if the issue was resolved.To make matters worse, my total bill was $269.37, which included a $149 trip fee that was never disclosed to me upfront before the appointment. After he left, I attempted to fill the hot tub, and it is still leaking in the exact same manner. I paid a premium price for a random, unauthorized repair that did not fix my actual problem. I cannot recommend this company.

He was very reasonable in price and refreshed an older spa that needed some love. Quick response…read moreand knew exactly what it needed.

I have used this business for a few different major repairs on my 20+ year old spa, including…read morereplacing heating coils and most recently a new circulation pump. I have appreciated Steve's clear communication, reliability and reasonable pricing. Completely recommend.

I went through several pool service providers before finding Pool Tech Pros. They are great…read morecommunicators, show up when they say they will, do a great job and are not expensive. I cannot overstate how much they are recommended.

These guys do the bare minimum In my recent experience the past year or so I've used them. The pool…read morewas green yet they were supposedly coming every week. Well I had to hire another pool cleaner to temporarily get the pool right for a graduation party. Once the pool was back to normal I had to keep using pool tech pros because my landlord pays them to maintain the pool. Well, my pool sweeper recently broke last week. They assured me last Thursday they would come out today and fix it and yet nobody shows up. I texted the number and told them my problem again after they said they would show up today and my text gets left on read. The lady was very nice that I talked to, but they don't follow through with twhat They say they are going to do. nor do they communicate if they can't show up. Hopefully they step up to the plate. Otherwise I will just pay out of my pocket for a pool cleaner that can actually do the job.

Responded quickly, came next day to do a full assessment of the pool free of charge, provided a…read morequote and spent time reviewing all his findings which was helpful and educational. Very friendly, great communication, professional and knowledgeable. Looking forward to working with this vendor.

Had my SPA totally cleaned and chemicals added in the same day that I requested service. Great…read morejob!!!

They are on time every week, and do great job, always going above & beyond…read more I use them for weekly maintenance. Had pool heatpump installed by them aswell Thanks

I was a client of Bishop Pool Service for about five years. I inherited them from the previous…read moreowner, so they're well aware of my pool being a saltwater pool. That said, it was always a challenge to get them to use salt instead of chlorine when they would adjust chemicals and clean my pool. No matter how many times I asked, they would forget and continue to use chlorine, which unfortunately was too harsh on my toddler's skin. I made multiple calls about this and reminded the technicians multiple times about this, but I would still get a new technician every six to nine months, and I had to start all over again. The two straws that broke the camel's back were: 1. A 30% increase in monthly pricing 2. A new technician explaining that the reason they can't add salt is because it slows down his route I switched over to Ralphie's Pool Service and am already much, much happier. Ralphie's pricing is significantly less expensive, they bring their own pool salt, and they don't even charge you for the salt. Bishop also charges $300 to clean pool filters compared to $100 with Ralphies. Joel (my technician for the past year at Bishop) was awesome btw.

We were referred to Pools West by our home warranty and we had a great experience. They contacted…read moreus within hours of opening a claim, quickly determined what was needed, and one week later, our issue was fixed. They were friendly, professional and communicated clearly through out the entire process. We would recommend them to friends and family, any time. Thanks!

If 0 stars was an option, that would be my choice. I can't even write a review because despite…read moremany promises, we could not get these guys to respond to multiple requests for an appointment, after they were assigned to our service request by our Home Warranty company. The original service request was made in October 2023. Here we are in June 2024. My husband has made several calls to them and sent text messages, but it has been nothing but crickets... If you get assigned to this company by your Home Warranty, make sure to ask for a different vendor immediately.

This is a really awesome shop. They're over 30 minutes away from me, but I always make the drive…read morebecause they're honest, fast, flexible, and incredibly knowledgeable. I've only had good experiences here. They've never tried to upsell me or rip me off, they've always given me fair pricing, and they've always been upfront about what actually needed to be done. It's hard to find a shop you can truly trust, and that's exactly why I keep coming back. I highly recommend them.

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!

I can't recommend The Spa Specialist enough. Jarryd fixed my hot tub quickly, but also took the…read moretime to explain how to keep it running better long-term (tips on water chemistry, seasonal care, etc.). It's running better than ever. 5 stars!

Jarryd (owner) at The spa specialist recently replaced a spa motor and I couldn't be more satisfied…read morewith his work. He arrives on time and comes with a tool and parts cart. This is one of the things I really like about Jarryd. There's no back and forth to his vehicle looking for a part or a tool. It's all right there next to my spa. Work was done expertly and in a timely manner. Clean and neat Jarryd and his work! I have had Jarryd work on my spa before and his work consistently great. He's the only one I will call in the future. If you need spa service this is the person you want to call!

Here's Another Success Story - April 2026…read more Fast forward to April of 2026. My Mother-in-Law had a roof leak where we could not determine the source of the water, and neither could 2 different roofers. Drip, drip, drip, during any rain. Erik and Jordan to the rescue. Within 2 hours Erik and Jordan, working as a team, pinpointed the EXACT location of the leak. I highly recommend EB Leak Detection for their professionalism and their ability to find leaks that others can't. Thank you Erik, Rilyn and Jordan. Two Jobs, Well done... :)

CRAZY EXPANSIVE !!!! All Contractors came and gave us estimate for free .. These dudes think they…read moreare Lawyers !!! charging for just talking to you !!!!!

We could not be more pleased with our experience with Diamond Pools. Our goal was to work with a…read moresmaller, locally owned business who would stay involved during the entire project. From initial site visit, to design, construction, and completion, Robert and his crew did an excellent job. Les took the initiative to visit the county office, ensuring our property lines were accurate, before creating the design and pool footprint. He spent time asking us about our motivation and plans for a pool, and his idea about placement and direction in our limited usable space surpassed our own ideas. Like many construction jobs, ours hit an unforeseen snag with rock formations under the surface area. Robert and Les kept us updated on the challenge, the solution, and the process. Diamond brought in excellent sub contractors for the cement patio, stucco facing, and perimeter fencing. Everything turned out great. The final result was a project completed on time, in budget, and better than we imagined. Robert and team made it a simple experience with minimal stress. I highly recommend Diamond Pools.

We couldn't be happier with our new pool from Diamond Pools! From the very first consultation, the…read moreteam at Diamond Pools was professional, knowledgeable, and genuinely interested in bringing our vision to life. They walked us through every step of the design and build process, answered all our questions, and kept us updated with progress throughout. The construction was completed on time and within budget--something you don't always hear in this industry! The craftsmanship is top-notch, and every detail, from the tile work to the lighting, exceeded our expectations. We had low expeditions after our first pool build experience with another company. Les, Rob and team were fantastic to work with. Special thanks to Les and Rob for going above and beyond to make sure everything ran smoothly. Our backyard has been completely transformed, and we're already making amazing memories as a family. If you're considering building a pool, do yourself a favor and call [lDiamond Pols. You won't regret it!