Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

Today, I called twice. They say they will return my call and it never happened…read more They merged comcast with Xfinity. Now I can't get email on my iPhone for months! They are avoiding customers. The only way Zi can get my email is to google and look for Xfinity to sign then I can get my email on my computer! They are not speaking the truth that they are having issues that they can't solve!

Not only are they attempting to charge me for service never requested and never received, they…read moreturned me into a collection agency which affected my credit score. When I disputed the charge it was removed the same day without question. 2 days ago another collection agency called on the exact same issue. I disputed it with them, and since the xfinity agent assured me the charge no longer existed after the last go around, I spent HOURS on the phone trying to fix this. Still no joy. Simply said, I loathe xfinity. The "past due" charge on the non-existent account is over $200. They have offered to give me a credit on the bill of FIVE CENTS. Not acceptable.

Brittany was really great! I came in looking for home Internet and was very skeptic due to previous…read morereviews and mention of "hidden fees". I had lots of questions and Brittany walked me through everything. She was very upfront and explained to me every possible fee and how to save.

Service cuts out daily. (Multiple times a day!) Customer support is worthless…read more They now offer a "forever" price for internet now. But only for new customers. So in 5 years, they'll still be getting that price as an existing customer but refuse to offer it to existing customers now. Make it make sense. Shitty service and shitty customer service.

After moving to Portland, we hired Don to install our large-screen television and speakers. I…read morecouldn't recommend him more highly. He is knowledgeable, professional and answered all of our questions. When we encountered a problem (our fault) after he left, he returned the next morning to fix it. He is a pleasure to do business with.

I just learned that every time you do anything with diretv and they revise your billing statement,…read morein the fine print near the bottom is a statement indicating that you extended your contract for 24 months and if you cancel service you will be charged a fee.

Fiber optics equal 5gb but 1G is much better if you are streaming. Especially when you have routers…read morehave 8 - 10 devices WiFi connections

I received an absolutely incredible FIVE STAR Customer Service Experience when purchasing an iphone…read more16e at the xfinity store on NE Sandy BLVD in Portland, OR. I can't thank King T. enough for the sale and set-up of my new phone. His extreme patience, professionalism, and expertise was nothing short of remarkable. He went above and beyond the call of duty and far exceeded my expectations due to his major knowledge of the phone and experience in the business. I LOVE my phone!!! xfinity is an amazing company to provide care and service to this level - this is almost unheard of in today's world. King T. - Please share this with your manager that you are a genius and I am an xfinity customer for life!!!!

People and employees are nice, but never trust Xfinity to make it easy or cheap…read more Need to type more characters

After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

Canceled my account, got billed for next month after cancelling and ok, maybe a mistake. called,…read morethey reversed the charge, BUT they charged me a fee for Non payment on a canceled account. then they billed me for an additional month. I had to go to the office, the phone peeps could not figure anything out. Office told me i owed $191 on a canceled account Argued, had to escalate to supervisor because representative had no ability to explain. Supervisor argued with me and then figured out there was no $191 bill, they lowered it to $18-ish, and $13 of that was a late fee on a canceled account. I got loud They eventually credited my account fully. I want my 2hrs back. complete waste of time.

Brian did a great job - good installation, friendly too. TVs were mounted onto stone fireplaces so…read moreI was concerned about the TVs being well attached to the wall- Brian made sure of that!

Brian and Donnie just left my home after completing an incredible home theater install, exceeding…read moremy expectations. Brian was responsive to my request, provided a very competitive quote and delivered through his performance. I'm very pleased with their work and will be using them again in the future.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!